Trusted Agent profile · Great Yarmouth

Howards Great Yarmouth reviews

★★★★★ Excellent

600 reviews across 1 platform

116 Regent Road, Great Yarmouth, NR30 2AB

Part of Howards Estate Agents, see every office.

Howards's office in Great Yarmouth, at 116 Regent Road, is rated 4.8 out of 5 across 600 reviews on 1 platform, including 600 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

600

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Howards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.

5/5

Google

Thanks to all the staff at Howards, but in particular Carina who has made sure from day 1 that her standard of service is 100%. Commitment she shows a great deal of empathy and is trustworthy in all aspects and is dedicated to her job.

Sue · 16 June 2020

Agent replied · 15 June 2024

Dear Sue Chandler, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thanks again for taking the time to leave us this information about your recent visit. Take care!

5/5

Google

Daniel and Chris Thank you so much for your great support. Everything was easy through out of this process. No doubt to recommend HOWARDS.

Ushani · 16 June 2023

Agent replied · 15 June 2024

Many thanks for your 5* review, we're so pleased we could help you with a new rental home. Kind Regards - Howards Lettings

5/5

Google

We have been with Howards for 1 year, whenever there have been any problems all the staff have sorted it out very well. This last time Rachel Downes had got the plumbing problem replaced with new within 48 hours . We would recommend them to anyone. We reported a problem with our smoke alarms to Chloe Snell at Howards estate & letting in Gorleston. Within 3 hrs Sparky's Electrical called & found the problem. The next day they fitted 2 new smoke alarms & a CO alarm, & done a very good job. Chloe acted very promptly & professionally Again excellent service. Thanks very much Chloe. We would recommend Howards to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Edward · 25 August 2022

Agent replied · 15 June 2024

Thank you for your kinds words and 5* review. Kind Regards, Jacquie - Property Managenment

5/5

Google

Daniel was patient, wonderful and ready to make the moving in stress less. Thanks Howards. God bless. I’m oluwafikemi at 6, Mariners road.

Oluwafikemi · 16 June 2023

Agent replied · 15 June 2024

Many thanks for your 5* review, we're so pleased we could help you with a new rental home. May I ask if there's any one in particular that provided you a 5* service? Kind Regards - Howards Lettings

5/5

Google

Myself and my husband have had dealings with Maddy at Howards Great Yarmouth for the last couple of months, she has always been very efficient, professional and always at the end of a phone or an email away from helping us out with any queries or questions which we may have. She is a credit to the company.

Lauralea · 16 April 2024

Agent replied · 15 June 2024

Hi Lauralea, thank you for your kind words! So happy to see Maddy has been a credit to your sales journey! Always happy to help! Kind regards - Charli Hammersley Lettings Negotiator

5/5

Google

Maddie was punctual, had great knowledge of the property, made us feel at ease to put forward an offer. Thank you

Antonia · 21 July 2023

Agent replied · 15 June 2024

Hi Antonia, thank you so much for your lovely review. I wish you all the best in the future. Maddie- Howards Estate Agents Great Yarmouth

5/5

Google

Very good service, especially a great thank you to Amy Kemp for being so professional. Thanks

Vania · 18 November 2023

Agent replied · 15 June 2024

Thank you so much Vania for the lovely review, was so happy to help you! Kind Regards Amy - Lettings Negotiator Howards Great Yarmouth

5/5

Google

We rent out three properties one in London one in Luton and now Great Yarmouth Chris and Dan in Howards Yarmouth office have done a fab job of finding me great tenants at a bad time of year just before Christmas they are responsive on the phone kept me updated every step of the way and have been a great help I have piece of mind and a team in Yarmouth to manage my investment couldn’t ask for more thanks guysPositiveResponsiveness, Quality, Professionalism, Value

David · 16 June 2022

Agent replied · 15 June 2024

Hello, Many thanks for your review and kind words, we're so happy we could help! We hope you have a great Christmas Chris & Dan - Howards Lettings

5/5

Google

Ms Lawn and the company did a huge favor for their customer who passed away last year. It's taken a while to reach out to everyone from here in the US to the UK. Even though the company lost contact with the property owner, they continued to do a good job and maintain the property. I was extremely relieved and pleased that they went above and beyond until we were finally able to find them and get back in touch.

Dave · 16 June 2022

Agent replied · 15 June 2024

Dear Mr Slinger. Thank you for your 5* review. We always strive to offer the best service possible. Regards Jacquie Skipper - Property Management

5/5

Google

I have had a positive experience with Howard's so far and especially once I did sign the contract and move in . Sarah Baldry from the property management team has been absolutely amazing with sorting out any issues I have had. Her replies are prompt and professional, once you emailed/spoke to her regarding your concerns, you know they are going to be addressed.The whole experience of being a tenant has taught me how important communication is, and Sarah has a very reassuring communication style, making all problems easier to solve.PositiveResponsiveness, Quality, Professionalism

Suzan · 16 June 2022

Agent replied · 15 June 2024

Dear Suzan. We would like to thank you for taking the time to complete a 5* review. Sarah appreciates this. Regards Jacquie Skipper - Property Management

5/5

Google

I am renting with Howards and they have been amazing. Firstly, I was moving from London and all the paperwork, video viewings were sorted remotely. I only picked up the keys. I had 2 issues in the property in 12 months, both resolved quickly (2 days and 1 day respectvely). I usually deal with Chloe and she is responsive and efficient. Also, no unnecessary communications! The repairs are reported online so you don't need to wait until office is open. All round - great service.

Jo · 16 June 2022

Agent replied · 15 June 2024

Dear Jo, thank you for completing a 5* review. We really do appreciate your feedback. Regards Jacquie Skipper - Property Management

5/5

Google

Howards have been managing our property for several years and they have always been professional and helpful. Chloe is very reliable and easy to approach and I am happy to leave arrangements in her capable hands.PositiveResponsiveness, Professionalism

Paula · 25 August 2021

Agent replied · 15 June 2024

Dear Paula. Thank you for kind words and 5* review. Chloe is our newest member of staff and is fitting into our team nicely. Regards Jacquie Skipper - Property Management

5/5

Google

Sarah Baldry is amazing has help me out so much and couldn't recommend her enough is always quick to fix any problems and can always have a laugh with Sarah and Jackie so welcoming xxxxxPositiveResponsiveness, Quality, Professionalism, Value

Sophie · 16 June 2021

Agent replied · 15 June 2024

Dear Sophie Thank you for leaving the 5 star review. We enjoy our conversations with you. You also make us smile and laugh too. Regards Jacquie Skipper - Property Management

5/5

Google

Excellent and friendly staff making letting and house sales easy and stress free. We let through Howard's and recently sold one of our houses and the staff couldn't have been more helpful. Thanks to all in the Gt Yarmouth branch, in particular Sandra Sparham.

C · 17 June 2019

Agent replied · 15 June 2024

Hi Mrs Ashpole, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Howards Great Yarmouth

5/5

Google

Just sold a rental property through Howard’s and was very pleased with their handling of the procedure. Carina and Josh were very professional throughout the sale. Well done to you both.

Liz · 16 June 2022

Agent replied · 15 June 2024

Dear Liz, thank you so much for your lovely feedback. We wish you all the best in the future. Carina - Howards Estate Agents, Great Yarmouth (Sales)

5/5

Google

I have been with Sarah and the Howard’s team for nearly two years now she’s always so professional and very quick when ever we’ve had a problem and always goes above and beyond to try get it sorted as quick and as convenient as possible for me. And has Amazing communication and reply’s as swiftly as possible. The team has fantastic customer service skills and I always feel valued even as a renter. Would always recommend this company.PositiveResponsiveness, Professionalism

Hannah · 16 June 2022

Agent replied · 15 June 2024

Dear Hannah. We really do appreciate your kind words, our aim is to supply a good service to all our tenants/landlords. Thank you for taking the time to write this review. Regards Jacquie Skipper - Property Management

5/5

Google

Great service from Maddie, would definitely recommend and will be using again

Max · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

Amazing service and the lady was so helpful!!

Andrew · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

1/5

Google

Not a good experience at all. For a company that is well known in the town, I expect a lot better service. Unable to communicate when asked, but are very quick off the mark when it suits them. Will never use them again. Not recommended, not to be trusted, not good at customer service either. MGBs.

Baz · 17 March 2024

Agent replied · 15 June 2024

Hi Mr Paul, sorry to hear you had a negative experience. Are you able to get in contact with us and we can try and resolve this? Kind regards - Charli Hammersley Lettings Negotiator

5/5

Google

We had a really good experience with Howards. They always tried to resolve our issues with the property. A special thanks to Rachel Downes (property manager) for the excellent professionalism and dedication. It was a pleasure to deal with her.

Ricardo · 16 June 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave a review, we do appreciate your feedback.

5/5

Google

My experience with Howards was really great. The staff Daniel and Chris were very kind and patient with my queries. The whole process was very smooth.PositiveResponsiveness, Quality, Professionalism, Value

Soumya · 16 June 2022

Agent replied · 15 June 2024

Hello Soumya, Many thanks for your 5* review and feedback, we really appreciate it! We hope you love your new home & settle in well. Daniel & Chris - Howards Residential Lettings

5/5

Google

First time using Howard’s and I will definitely be using them in the future. Daniel and Chris were extremely helpful and responsive with any questions I may have had.

Ben · 16 June 2022

Agent replied · 15 June 2024

Dear Ben, Many thanks for your review and kind words, we really appreciate it. We're glad you're happy with the service received and hope to help you again soon! Thanks again, Daniel & Chris - Howards Lettings Great Yarmouth

5/5

Google

Great experience with Howards. Every time I had a problem at the property I rent they have been responsive and sorted it out promptly. Jacquie in particular has been great! Really impressed with her professionalism, kindness and willingness to help :) 2023- Another good experience with Howards- I very much appreciate Kate Richards and colleagues' assistance. Thank you :)PositiveResponsiveness, Quality, Professionalism

Cesar · 9 November 2023

Agent replied · 8 November 2024

Dear Dr Orsini Thank you for completing a 5* review. Your kind words are most appreciated. Regards, Jacquie - Property Management

5/5

Google

Julius showed us several properties, he has been very helpful and informative, answered many of our questions .

Zuzana · 26 August 2025

Agent replied · 9 September 2025

Hi Zuzana, Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

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Questions about Howards Great Yarmouth

Has Howards won any awards?

Yes. In The Trusted Agent 2026 awards: Howards, Great Yarmouth won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Howards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Great Yarmouth.

What do you need help with?
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