Every review we hold for the Great Shelford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought my first property with Redmayne Arnold & Harris. My contact was Natasha Dakin and I have to say that Natasha's customer service was nothing but outstanding. When I initially had gone to the viewing, it was clear Natasha knew everything about the property. Then, when I decided to make an offer, she guided me through the whole purchase process; she was always available for a chat or to contact the sellers if I had any queries.
Needless to say that for a first-time buyer, such a support - lasting for months as the process was ticking on - was immensely valuable and made the whole experience so much easier and less stressful to navigate.
I would highly recommend this estate agency & Natasha to anyone planning to purchase, let, or rent a property.
Thanks again for an amazing service and for looking after me so well! I'm looking forward to moving into my new place.
B · 27 July 2024
Agent replied · 26 August 2024
Good morning,
Thank you for kind review. We are always pleased to hear when a member of the team has given such a positive level of service. We pride ourselves on both our industry knowledge and the service we offer, so it is great to hear it is working.
We wish you all the best in your first home and hope that you are settling in well.
★★★★★ 5/5
GoogleWe bought a house with Redmayne Arnold & Harris, our contact was Natasha Dakin. She was outstanding throughout every step of a quite complicated purchase. She went above and beyond to guide and support us and our solicitor through the entire process. Her communication with all parties involved really made the difference to keep this complicated purchase on track. We are extremely grateful for the amazing service provided through several months, from the initial viewing to completion.
Julia · 19 August 2024
Agent replied · 26 August 2024
We are so pleased to hear that Natasha took good care of you throughout the purchase and hope you are enjoying your new home. Thank you for taking the time to leave her such a glowing review.
★★★★★ 5/5
GoogleGreat experience selling with RAH. Natasha was fantastic, always friendly, very efficient and helped us navigate a buyer pulling out. It made the whole experience easy and stress free. Highly recommend!
Harry · 27 June 2024
Agent replied · 26 August 2024
Thank you for leaving a review
★★★★★ 5/5
GoogleMany thanks to the entire team at RAH and particularly Natasha who provided great service, excellent communication and was very professional throughout the whole process.
Hugh · 25 September 2024
Agent replied · 25 October 2024
Good morning, Thank you for using RAH and we are pleased to hear that Natasha and the team took great care of you.
★★★★★ 5/5
GoogleNatasha Dakin was fabulous throughout my buying journey. She followed up immediately to queries and was an excellent solicitor-wrangler. Thoroughly recommend
Ben · 15 November 2024
Agent replied · 22 November 2024
Many thanks for your review. We hope that you are enjoying your new home and hope we can be of assistance in the future.
★★★★★ 5/5
GoogleRAH's Hannah Khan has been Great Shelford Village Charity’s property manager for several years, looking after our 53 almshouse homes and providing exceptional support during our expansion into new properties.
Brian Connellan, Director, Great Shelford Village Charity
Brian · 26 December 2023
Agent replied · 26 August 2024
Thank you for your review. We are pleased to hear that you have been happy with the service provided.
★★★★★ 5/5
GoogleDuring what turned into a lengthy process RAH and specifically Natasha were wonderful, patient, proactive and very responsive, which certainly made fora 5-star experience!
Richard · 5 August 2024
Agent replied · 26 August 2024
Thank you so much for leaving a review and we are pleased to hear that Natasha has ensured a positive experience throughout the lengthy transaction..
★★★★★ 5/5
GoogleAmazing support from RAH. @Natasha Dakin was a super star supporting me through the process and providing timely updates! Thanks so much!
Carmen · 19 August 2024
Agent replied · 26 August 2024
That's great to hear, thank you.
★★★★★ 5/5
GoogleNatasha has worked hard and with great diplomacy to bring our sale to successful conclusion. Thanks Natasha
Hugh · 27 October 2024
Agent replied · 10 November 2024
Thank you for your review.
★★★★★ 5/5
GoogleExceptional A++ service from Drew Carolan in a recent purchase. Excellent levels of communication and persistence throughout including going the extra mile with other parts of the chain to keep things moving even when the responsibility to do so wasn’t necessarily his. A lot of credit goes to Drew for getting the process over the line and we are very grateful.
Jack · 2 December 2024
Agent replied · 8 December 2024
Thank you for leaving such a good review.
★★★★★ 5/5
GoogleNatasha Dakin sold my home and I cannot recommend her highly enough - she was professional, cheerful and kept me well informed at each stage of the proceedings. I was so grateful she was assigned to my sale - RAH are very lucky to have her in their employ. A very big thank you to her - Natasha you are amazing.
P · 25 September 2024
Agent replied · 25 October 2024
Thank you
★★★★★ 5/5
GoogleWe used the Shelford office to sell our late parents home in one of the surrounding villages. From the moment we met Michael it was clear how well he knew the local area, it was this experience & knowledge as well has his professional & …
John · 15 April 2025
Agent replied · 24 December 2024
Great to hear you had a positive experience with the Shelford team and that they were able to ensure a timely completion for all involved. Thank you for taking time to leave us a review.
★★★★★ 5/5
GoogleWe bought our first house through this agency and it had been an excellent customer service from day one. We viewed the house in September and we have our move in date in December! It was a striking difference to other agency that we had …
Malgorzata · 15 April 2025
Agent replied · 15 April 2026
Great to be able to assist you in the purchase of you first home and glad the service Natasha and the team offered stood out.
★★★★★ 5/5
GoogleNatasha is as always available and supported me in getting my dream house
Emma · 5 August 2024
Agent replied · 26 August 2024
Thank you for your review. We hope that you are settling in well.
★★★★★ 5/5
GoogleWithout Natasha Dakin's excellent work at each stage of sale and purchase, I'm convinced my move to Great Shelford would not have been achieved. She was swift and clear with her communications, and she deserves much credit for getting completion by the agreed deadline, especially due to her efforts in moving my solicitors forward. Thank you very much Natasha.
Patrick · 21 August 2024
Agent replied · 26 August 2024
We are delighted to hear that you had a positive experience purchasing through RAH and trust you are pleased with your new home. Natasha prides herself on her customer service and it means a lot when she gets recognition.
★★★★★ 5/5
GoogleVery professional and courteous, also accommodating to the needs of the searches. Special mention to Natasha Dakin for all of the above as it was all her throughout the duration and the occasion Natasha had to drive to the place of work to get the keys at the last moment!
The commitment is superb and appreciate the steps taken in the property so far.
Dilan · 9 March 2023
★★★★★ 5/5
GoogleOur agent was Drew Carolan from the Shelford branch of Redmayne Arnold and Harris. He was charming and professional throughout what ended up being a long rather tortuous experience. We have now exchanged contracts and it has been in large part due to Drew’s patience and understanding.
Thankyou Drew.
Hayley · 1 December 2024
Agent replied · 8 December 2024
Thank you for your review.
★★★★★ 5/5
GoogleWe had a great experience with Redmayne Arnold and Harris in both selling our apartment and buying a property through them. Drew Carolan and Kelly Vaughan provided excellent support throughout, with open and honest communication that kept …
Adam · 15 April 2025
Agent replied · 24 December 2024
Greaa to hear that Kelly, Drew and the team ensured your sale and purchase were well taken care of and thank your review. Enjoy your new home.
★★★★★ 5/5
GoogleHave just finished purchasing a flat with these guys. They are an exceptionally professional and friendly team and I wholeheartedly recommend them. Drew in particular was extremely helpful and a fount of knowledge about the flat - and very quick to find out the answers to any questions he didn't already know. Thanks!
John · 27 July 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave a review and we hope that you are enjoying the new property.
★★★★★ 5/5
GoogleKelly helped all the way through the purchase, from initial viewing, to completion. Always got back to us when we raised questions, and acted rapidly in communicating with solicitors and the vendors.
Helped make the fraught process of buying a property in the UK as smooth as possible.
Midas · 27 September 2024
Agent replied · 25 October 2024
Many thanks for your review.
★★★★★ 5/5
GoogleMichael gave wise advice on our property's value. Drew found us patient buyers and encouraged all parties to hold our nerve while we negotiated the tortuous purchase of a new build elsewhere.
S · 21 March 2025
Agent replied · 28 May 2025
many thanks
★★★★★ 5/5
GoogleI have had a very good experience buying a property in Great Shelford, with Natasha Dakin facilitating the purchase. She communicated very clearly and was extremely responsive to queries.
Jonathan · 15 April 2025
Agent replied · 10 January 2025
Thank you for your review
★★★★★ 5/5
GoogleRedmayne Arnold & Harris were very professional throughout our buying process. We had one point of contact through the entire purchase, Drew, who was knowledgeable about the property we were purchasing and nothing was too much trouble when responding to our enquiries. We would highly recommend.
Claire · 12 August 2024
Agent replied · 26 August 2024
Good afternoon, Thank you for your kind review. We are pleased to hear that Drew took good care of you and hope that you are enjoying your new home.
★★★★★ 5/5
GoogleNatasha has recently assisted us with our house purchase, and we can highly recommend the friendly and professional work she did to ensure that the transaction went smoothly.
Samuel · 15 April 2025
Agent replied · 10 January 2025
Thank you for your review and we hope that you are settling in to your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.