Every review we hold for the Great Shelford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNatasha is a star.
She guided us through our sale with great patience and professionalism, keeping us well informed at every stage of the process.
When problems occurred with other parties in the chain concerning the exchange of contracts, it was her endeavours and fortitude that kept it on track.
Thank you.
Phil · 27 September 2024
Agent replied · 25 October 2024
Good morning, We are pleased to hear that Natasha took great care of you throughout your sale. Thank you for the review.
★★★★★ 5/5
GoogleWe are incredibly grateful to Kelly and the team at RA&H for their excellent support throughout our home-buying process. Kelly was exceptionally friendly, helpful, and supportive, making what can often be a stressful experience feel smooth …
XH · 15 April 2025
Agent replied · 24 December 2024
We hope that you enjoy your new home and what a relief to finally reach compleiton. Thank you for your kind words.
★★★★★ 5/5
GoogleAs a buyer, RAH and in particular Natasha were flawless in their intermediary work from start to finish of the process. I have no doubt judging by the volume of houses she has sold in the local area, that I was customer number 100+ benefitting from her high touch customer service. First class.
Matthew · 10 August 2024
Agent replied · 8 December 2024
Good morning, We are delighted to hear that Natasha and the team were able to offer you a First Class service during your purchase. We hope you are settling in well and hope we can assist you in the future.
★★★★★ 5/5
GoogleAs a buyer, RAH and in particular Natasha were flawless in their intermediary work from start to finish of the process. I have no doubt judging by the volume of houses she has sold in the local area, that I was customer number 100+ benefitting from her high touch customer service. First class.
Matthew · 5 August 2024
Agent replied · 26 August 2024
Good morning, We are delighted to hear that Natasha and the team were able to offer you a First Class service during your purchase. We hope you are settling in well and hope we can assist you in the future.
★★★★★ 5/5
GoogleNatasha Dakin was excellent from the get go: professional, effective and efficient. When problems arise, Natasha seeks to understand the different issues and looks for and progresses solutions. V empathetic and takes you all the way from viewing to completion and doesn't abandon you; thoroughly recommended.
SARA · 11 October 2024
Agent replied · 25 October 2024
We are pleased that you had a great experience working with RA&H and that Natasha took good care of the transaction. Thank you for leaving us a review.
★★★★★ 5/5
GoogleRedmayne gave the most professional service I have had for years.
The staff are brilliant. Natasha was an excellent communicator who kept in touch throughout the process of selling our house.
Ian · 15 April 2025
Agent replied · 24 December 2024
Thank you for leaving a review and we couldn’t agree more re the staff! Natasha and the team pride themselves on offering a professional and honest service and it means a lot to them when it is recognised.
★★★★★ 5/5
GoogleWe had an excellent experience purchasing a home through Redmayne Arnold & Harris recently. Special thanks to Natasha who was professional, approachable and a pleasure to work with throughout the purchase.
Robin · 15 April 2025
Agent replied · 15 April 2026
Many thanks for taking the time to leave a review and we are pleased Natasha took such good care of you throughout the purchasing process. We hope you are settled in your new home.
★★★★★ 5/5
GoogleWe've recently sold our house with RAH Great Shelford and would highly recommend them, especially Natasha. Everyone we dealt with was lovely and Natasha made the process as smooth as possible by coordinating between us, the buyers and the solicitors on both ends.
R · 18 October 2024
Agent replied · 10 November 2024
Thank you for your review. We are pleased that Natasha and the team took good care of the transaction throughout the process.
★★★★★ 5/5
GoogleThe team at RAH have been great from start to finish. Particular mention and thanks to Natasha for her great communication and for whom nothing was too much trouble. Many thanks.
Hadida · 21 March 2025
Agent replied · 28 May 2025
Thank you for taking the time to leave us a review and we are pleased that Natasha ensured you were taken care of throughout the process.
★★★★★ 5/5
GoogleWe would really recommend Redmayne Arnold & Harris when buying a property. Our point of contact Drew was reliable, attentive and always on hand to answer any questions we had. The whole process was really smooth and would definitely use them again.
Nik · 25 September 2024
Agent replied · 25 October 2024
Many thanks for your review. Great to hear that it was a smooth process and Drew took care of you throughout.
★★★★★ 1/5
GoogleThey’re are the worse letting agency I ever dealt with. We entered the rental property mid December and notified them that shower wasn’t working, providing picture and sending official emails. No reply until we call them again on the 7th of January.
We are now on the 11th of January, shower is still not repaired and no solution has been offered as alternative. They breach the contract and don’t care at all!
Absolutely horrible treatment for tenants. Stay away!
Flavia · 15 January 2026
★★★★★ 5/5
GoogleFantastic experience buying our new home in Linton with RAH. Natasha was first class, friendly, efficient and helped us follow our purchase through to completion. She made the whole experience easy and stress free and always responded to our questions asap. Highly recommend!
PAUL · 27 July 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave a review for RAH, and most importantly Natasha. Natasha always works to go above and beyond on the service she offers clients.
★★★★★ 5/5
GoogleReally excellent service over many months in connection with a purchase we were making of a property whose sale Redmayne's Shelford office were handling. Nothing was too much trouble and they could not have been more helpful throughout the whole process. Loved the positive, supportive and thoughtful attitude. Clearly our principal contact there understands the concept and importance of delivering good quality client service even if, technically, we were not their client.
Torrie · 15 April 2025
Agent replied · 15 April 2026
Many thanks for leaving the team a review.
★★★★★ 5/5
GoogleWe purchased a property from RAH in November 2024. Kelly was a fantastic help from start to finish with regular communication and guidance throughout. I would highly recommend buying from RAH and Kelly in particular.
Thomas · 7 November 2024
Agent replied · 22 November 2024
Many thanks for your review. We are pleased that Kelly was able to ensure a smooth purchase for you.
★★★★★ 5/5
GoogleGreat service and support from Natasha and all the team at RAH during a difficult time as my parents downsized. Natasha was patient, thoughtful and supportive showing great understanding for my parents and their needs at this time. Really grateful!!!
Matthew · 19 August 2024
Agent replied · 26 August 2024
Many thanks for your review. We hope that the move went well for all involved
★★★★★ 5/5
GoogleAfter working with Kelly Vaughan and the team at RAH for the last 6 years we cannot recommend their services highly enough. …
Karen · 15 April 2025
Agent replied · 24 December 2024
Thank you for leaving us a reivew.
★★★★★ 5/5
GoogleKelly has been a pleasure to deal with in showing us our future home, handling our offer and following up promptly with queries.
Keith · 15 April 2025
Agent replied · 24 December 2024
Thank you for leaving a review
★★★★★ 5/5
GoogleRAH at Great Shelford was fantastic throughout the home-buying process. They were professional, informative, and always responsive, making everything smooth and stress-free.
Xiaoming · 15 April 2025
Agent replied · 15 April 2026
Many thanks for your review and we hope that you are happy in the new home.
★★★★★ 5/5
GoogleI extreemly happy with the service provided by Redmayne Arnold & Harris. Kelly and Drew were very professional and made the house buying process as swift & easy as possible. I could not recommend them enough.
Hugh · 27 September 2024
Agent replied · 25 October 2024
Thank you for your review and we hope you are enjoying your new home.
★★★★★ 5/5
GoogleThese are the best estate agents I’ve ever dealt with. I’m buying a property through them and all members of the team have been extremely helpful throughout. They have been more than happy to arrange additional viewings and they have communicated well with both us and our solicitors.
A special mention must go to Drew who has been fantastic: his replies have always been swift and he has been more than happy to help us with anything we have needed.
Charlotte · 22 November 2024
Agent replied · 8 December 2024
Thank you for leaving a review and we know you are in safe hands with Drew and his team. Hopefully you will be able to complete on your new home soon!
★★★★★ 5/5
GoogleWe instructed RAH for the sale of my Mum's house after being on the market with another agent, which despite a good number of viewings, none resulted in an offer.
After being on the market with RAH for a very short time, the house was sold! Natasha Dakin has been absolutely fantastic from start to finish. The communication has been second to none, she has kept me informed every step of the way and for me, that's so important in a stressful house sale situation. Happy to say that exchange has now taken place and I wouldn't hesitate to instruct RAH again. Thank you RAH but especially the wonderful Natasha!
Katie · 29 January 2024
★★★★★ 5/5
GoogleWe have just exchanged and we are so happy! Natasha Dakin has been through everything with us on this process and been outstanding, the most patient human being! Professional, efficient and thorough service. Couldn’t recommend enough.
Jonathan · 19 August 2024
Agent replied · 26 August 2024
Many thanks for your review
★★★★★ 5/5
GoogleKelly was extremely helpful, key in helping us achieve our goal of finding our new home , very personable , always responded and a delight to deal with ,
Clive · 3 November 2024
Agent replied · 10 November 2024
Many thanks for your review and we hope you are enjoying your new home.
★★★★★ 5/5
GoogleIf you are highly motivated sellers then Natascha Dakin at Redmayne, Arnold and Harris is the negotiator for you.
Michael Connelly came in November 2023, he gave us a sobering guide price. He came highly recommended by neighbours and people in the business. After he left and we set to work. We cleaned, painted, cleaned and painted. We threw out stuff left right and centre.
At the end of March we were ready to show off our hard work.
Michael returned, he set the sale price. He organised everything including the photographer etc. He kept trying to tell us that we could choose stuff like the selling price, which photos to use and so on. But at the end of the day it was always going to be him to choose, after all he, not me knows how to sell houses.
As soon as the viewings came in Natascha got on board. She organised the showings, gave tips and advice. She even allowed me to leave the garage and attic unbelievably messy and cluttered.
The first offers were too low, I hadn’t worked this hard to undersell our forever home. Natascha listened to us and guided us through the negotiations. We accepted one offer, only for it to fall through. Natascha called the next in line and made the deal.
Then the solicitors got to work.
Natascha chased and chased both us, our conveyancer, our buyers and their conveyancer. She got the ball rolling and was on the case from start to finish. So incredibly reactive, when any of us needed stuff she’s there. She makes you feel like you have time but you know she wants it yesterday.
In March Michael said he could get us a good price have us out by mid July.
On the 31st July we will have completed.
From start to finish everyone at RAH have been really friendly and helpful. But Michael and Natascha have been outstanding displaying awesome knowledge, skill, friendship and commitment.
We couldn’t have asked for better service.
Mark · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for the review. We are delighted to hear that both Michael and Natasha have taken good care of your property sale form start to finish and the service met with your expectations. We wish you well in your new home.
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