Every review we hold for the Great Sankey office, from every platform, shown as written. First names only.
★★★★★ 1/5
GooglePathetic experience with Ashtons. They are least bothered peoples emotions who come with full of hopes and expectations. I was there 2 min late and they only give you 5 min to view the property, the lady literally asked me to go out because she has to go else where? This is just awful and when called Ashton to complain, of course Mike would support his colleague and tell me she has another appointment to go. I wish I could give zero ratings on this one.
Renuka · 30 August 2025
Agent replied · 24 October 2024
We are very sorry to see this review, sadly you didn't make your viewing on time after waiting with your partner at the property and showing him around we explained we couldn’t wait any longer with other viewers waiting at another property several miles away.
We do hope you understand we wouldn’t want to keep other viewers waiting.
We have offered to re-schedule your visit.
★★★★★ 5/5
GoogleThe experience of selling my house through Ashton’s was extremely good. The agents conducted all the viewings and all I had to do was give them the key. I was always informed of viewings and given feedback. The staff in the office were friendly and professional and went out of their way to sort out problems between my solicitor and the buyers solicitor. I highly recommend this estate agency and will use them again.
Angela · 8 July 2026
★★★★★ 5/5
GoogleOn an extremely difficult and protracted chain, that threw up multiple issues concerning lots of parties, Xact maintained a calm professionalism. In terms of the actual viewings and contact when I originally made an offer on the Xact-represented property, I knew I was in safe hands due to the many Xact Sold signs in the area.
Ed · 27 February 2026
Agent replied · 27 May 2026
Hi, Ed. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleGreat service from ashtons hassle free nothing was too much trouble. Special thanks to Amy. Regards Sue
Sue · 10 July 2026
★★★★★ 5/5
GoogleAshton’s in sankey took the job of selling our house in a not so great market at the time.
We found a house we really loved in the area we was looking for.
We told Ashtons that we really needed to sell our house as quickly as possible as we didn’t want someone else purchasing the house we had seen.
They then did everything they could to get us more viewings and a potential buyer.
Not so long after we had an offer in the region we were looking for so we accepted and we now have the home we wanted!
Thanks to Ashton’s and a big thanks for Charley at ashtons, she chased buyers and solicitors daily and provided updates every step of the way.
Again a big thanks to Ashton’s.
Thomas · 9 October 2024
★★★★★ 5/5
GoogleEveryone at Xact provided a very professional service. Communication and organisation were excellent throughout. Our sale took patience and perseverance and Xact provided support, advice and information throughout. Particularly to Emma, but also to the whole team, our wholehearted thanks.
Mark · 13 May 2026
Agent replied · 27 May 2026
Hi, Mark. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleAmy was outstanding throughout the sale of my property. She provided excellent guidance and support, helping me achieve a sale in under 12 weeks and even securing a price above my original asking price. I highly recommend Amy and Ashtons to anyone looking for a dedicated and effective estate agent.
Ivan
ZAVA-SUPPLY · 30 August 2025
★★★★★ 5/5
GoogleInitial contact with Amy with no issues at all. Viewed property with Bethany who was superb in every way. Well informed and very professional, answered every question thoroughly and with great knowledge instantly.
Also brought information pack and print outs for me to take away.
Best property guide I've had bar non, an asset to the company.
Ady · 10 August 2026
★★★★★ 5/5
GoogleAmy was lovely she kept us updated all the time
She made things less stressful for us as a family
Ann · 8 May 2026
★★★★★ 5/5
GoogleCharley was fab & kept us up to date with everything when we had purchased. Before we purchased our new home she was always very accommodating with appointment times etc. highly recommend :)
Heidi · 20 January 2026
★★★★★ 5/5
GoogleAfter a nightmare with 2 other estate agents in the area, we had a chat with Ashton’s. They are so positive and they communicate so much better than other agents. The app that they use is fantastic and keeps you updated on viewings and offers etc. Every single member of staff has been professional on the phone and face to face and they fill you with confidence that will do a good job . If I could give them 10 stars it still wouldn’t be enough, thank you for all your help and support in selling our property.
Adam · 16 January 2026
★★★★★ 5/5
GoogleAfter 6 months on the market with another agent and no offers, we switched to Xact and they found us a buyer within 2 weeks. They worked hard to push through our sale to a very difficult buyer and complete the chain. Would use them again.
Victoria · 27 January 2026
Agent replied · 27 May 2026
Hi, Victoria. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleAmy had a good understanding of our needs and was a great support during our viewings. She was approachable and friendly. From putting our offer in through to completion, we found the process to be easy and we would happily recommend them to anyone looking to buy or sell a property.
Clare · 16 August 2026
★★★★★ 5/5
GoogleSuperb service from Jeremy and Jacob. Initial consultation was helpful and honest, and video and photograph team were excellent, suggesting improvements to enhance the presentation. Jacob's communication regarding viewings and then follow up calls was excellent, polite and timely. Highly recommend.
FIONA · 27 February 2026
Agent replied · 27 May 2026
Hi, Fiona. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleAmy at Ashtons, Great Sankey, was with us every step of the way for the sale of our house and found our next one! Excellent communication/ negotiations with the long chain and solicitors, definitely helped pushing the final exchange & completion dates through.
Thank you so much! 😊
Cara · 29 July 2026
★★★★★ 5/5
GoogleAmy and her team are brilliant, I couldn’t have asked for a better estate agent, highly recommend!
Lewis · 3 April 2026
★★★★★ 5/5
GoogleAfter our first sale fell through on our property we decided to move estate agents to Ashtons. We luckily had the pleasure of dealing with Amy. She is a force to be rekoned with, her positivity, professionalism and energy to get you the sale you need are beyond compare. Our sale and purchase became rather complicated and took longer than expected and we couldnt have done it without Amy, she kept eveyone informed and kept us sane. Amy you are a godsend.
Corinne · 16 November 2025
★★★★★ 5/5
GoogleWe have sold and bought through Xact recently and the whole process was faultless. The service from start to finish was great and we are now living in our dream home. Thank you
Stella · 27 February 2026
Agent replied · 27 May 2026
Thank you Stella you comments are very much appreciated best Jeremy
★★★★★ 5/5
GoogleHad a viewing on a sale property with Emily Pearce, she was efficient, professional and really helpful. Although we did not offer on the property, we feel Emily is a great asset to Ashtons and will go far in her position. Thank you Emily
Donna · 13 May 2025
★★★★★ 5/5
GoogleI cannot speak highly enough of Charley at Ashtons, the rest of the reviews speak for themselves about how brilliant she is!
We bought our house through Ashtons, so even though she wasn’t our estate agent she went above and beyond to make sure things were sorted and keeping us up to date throughout the whole process. It was a drawn out sale but every time we spoke she was so friendly, polite and nothing was ever too much trouble. She chased our solicitors, our sellers solicitors, rallied round and pretty much co-ordinated all parties involved in our sale. It wouldn’t have completed without her, she was an absolute delight to deal with!
Charlotte · 30 August 2025
★★★★★ 5/5
GoogleWell what can I say about this amazing estate agents the team and management are amazing and I would highly recommend to friends, family and anyone that asks about putting a house or property on the market
From day one of putting our little house on the market the team at Ashton's in great sankey have been amazing, due to unfortunately loosing a sale with our previous agents through no fault of there own.
we then decided to put our house back on the market with Ashton's and they jumped back on to a challenge I set them to get it sold quickly and to say they went above and beyond is an Understatement and in less than two weeks the house is now sold and we can progress into our future home all thanks to this amazing team.
ABSOLUTE STARS all the team and if I could give them more than 5 stars ⭐ ⭐ ⭐ ⭐ ⭐ I would
Thanks guys for everything love Sophie and Dan from high gates 💞
Sophie · 30 August 2025
★★★★★ 5/5
GoogleWe had a great experience working with Michelle (Xact Knowle). She was extremely professional and supportive throughout the process, especially in coordinating communication between all parties during a chain transaction. Her clear and …
Daisy · 27 December 2025
Agent replied · 27 May 2026
Hi, Daisy. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleThe whole team at Ashton’s Great Sankey are approachable and professional, especially Emily, Any and Charley who are always so helpful. I receive great service every time ⭐
Keira · 17 September 2025
★★★★★ 5/5
GoogleThank you so much to all the team at Ashtons! Their handling of my sale process was exceptional. From the initial valuation, purchaser viewings, to offers was really quick and efficient. Emily kept me fully informed throughout and also …
Ian · 8 October 2023
Agent replied · 15 June 2024
Thanks Ian, the team are delighted with the review. 🙌 …
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