5/5
GoogleIntercounty is a very good letting agent. There all staf are very helpful. Specially my property manager Edward is so good person.☺️
Trusted Agent profile · Great Dunmow
Verified
Intercounty Great Dunmow reviews
★★★★★
485 reviews across 2 platforms
Barclay House, 1-3 High Street, Great Dunmow, CM6 1UU
Intercounty's office in Great Dunmow, at Barclay House, is rated 4.7 out of 5 across 485 reviews on two platforms, including 432 Google reviews rated 4.8.
Reviews
Every review we hold for the Great Dunmow office, from every platform, shown as written. First names only.
Google5/5
GoogleDoug Whybrow was great throughout the process, moving home can be very challenging at times but the process was in good hands.
1/5
GooglePurchasing: The experience was marred by unprofessionalism and belittling behaviour. I dealt with nine different personnel at Intercounty (including the Stortford and Leicester branches), none of whom were qualified solicitors. Issues were …
5/5
GoogleIt has been a pleasure working with Intercounty Dunmow when purchasing our property, particularly with Grace and Doug who were very professional, personable and knowledgeable throughout the whole process.
Agent replied · 28 June 2025
Thank you Linzi! We hope you are happy in your new home. Best wishes, Grace and Doug
5/5
allAgentsWould just like to say a big
Would just like to say a big ! Thank you to intercounty lettings , what a great help they were in helping me find the perfect property for myself , My agent Lisa was and still is a great help not only the beginning stages but all throughout even until my moving in , making sure all was well , 10/10 service alround ! Thanks again Lisa and the rest if the team !
5/5
GoogleThis was my first time of letting a property. From the moment I met Lisa I felt I had chosen the right person to guide me. Lisa was very polite and professional and helped me find the right tenant quickly so my lovely flat was not empty for long. I feel confident that everything is in hand and I would highly recommend her, thanks Lisa 😊 …
5/5
GoogleI enquired about a property and was made to feel at ease right from the word go. Tom was very knowledgeable and helped me through all the referencing process concerns. I would definitely recommend Intercounty if you want a smooth and professional service.
5/5
GoogleSpeaking with Tom Ogden from Intercounty was easy and professional. Everything was simple and answered quickly. Great service and recommended.
5/5
GoogleKatie and the team at Dunmow were excellent throughout our moving process! Always contactable and there to help! Highly recommended.
5/5
GoogleIt's been 3 and a half years now am with Intercounty, I am Blessed to have been seen and treated by one of the very Best in the Team , ( Rebecca Williams) she has the right words and customer services attitude It takes to make one feel …
5/5
GoogleRecently completed the sale of my house, Grace & the team kept me informed regularly, always returned my calls promptly & are always upbeat.
Agent replied · 11 October 2025
Thank you David for your kind words- it has been a pleasure working with you. All the best, Grace
1/5
allAgentsWe rented and purchased a
We rented and purchased a property from them. There were a catalogue of errors through the entire process. The worst being lies and lack of response. Mismanagement right down the chain. There wasn't one single person that I could regularly communicate with directly. Helping themselves to watch TV when they were there to take pictures of the rented property, moving personal items about. Telling me (upon the new purchase) the seller was going to put the property back on the market because I was taking too long to read through the contract, (this was about 4 weeks in). Then me finding out the seller knew nothing of this. Not conveying messages. Complete disinterest. Document system is a nightmare if you're trying to find specific details that Intercounty are not providing. The management company just requested me to pay �550 in 21 days accrued by the previous leaseholder, this was supposed to be taken from a retention fund, which (as a first time buyer) I knew nothing about. I asked one of the staff members a few days ago over the phone about this and she said there will be a fund. Looks like they may have left me out. The seller says they weren't asked. They have etched away at the very core of my being. In short of the damning indictment, please save yourselves the disservice if you're renting or purchasing a flat. Caravans are looking like a nice idea, maybe by the sea, or in the sea, far away from Intercounty.
5/5
GoogleTom has been very helpful throughout the process and I highly appreciate it. We are honestly more than satisfied.
2/5
allAgentsAfter nearly a year, the
After nearly a year, the words "we won't discount our % commision because we're worth the extra" still ring in my ears. The initial flirtation with Intercounty in January was excellent. They gave the highest valuation, they had "their own" conveyancing team to handle the admin, they had a specialist sales progressor to deal with me day to day and then we had an offer of the asking price within 4 days. After that it went downhill fast. We accepted the offer in early February, but struggled to communicate with the conveyancing company and the sales progessor was rude and abrupt both by email and on the phone. We were an unusual sale as we were emmigrating and the dates weren't fully fixed, but we kept Intercounty and the conveyancers fully informed all the way. We presumed they would inform our buyer and their solicitor. We confirmed our date of emmigration in June, at this point we still hadn't exchanged. Intercounty and the conveyancers took 3 weeks to inform our buyer of our leaving date. Eventually on the day of exchange, days before we emigrated, the conveyancers said they had lost our signed contract. We finally sold the property a month after we'd left the UK and the change in exchange rate between us leaving and getting the money from the sale meant we lost over 10k. I would obviously advise against using Intercounty and their conveyancing company.
1/5
allAgentsThere were two properties in
There were two properties in which I expressed an interest. On my first appointment, the agent, Dan Brown, was late with an unkempt appearance and none too smart attitude to match. The second property I arranged to view at the weekend. On the morning of the appointment I phoned Intercounty to confirm the appointment. However, when I arrived at the property, there was no agent. Mr Brown did finally appear at the same time as a potential client with a later viewing. He proceeded to show this client around the property whilst myself and my son were ignored - the appointment was awkward and embarrassing. My offer on the property (although I wish I had walked away at this point) was not dealt with in a swift and efficient manner and it took any point of contact 48 hours in between, with myself being the instigator. I was promised that my interest would be handled by Joe on one occasion and when I called, not having heard from the agent all day, was told Joe was not in the office. In a nutshell, I would not recommend these Estate Agents to anyone looking for a smart and professional service. Thank goodness I found a property being marketed by another agent!
5/5
GoogleIndia has been absolutely fantastic with helping my family and I find a new home, we are in a bit of a unique situation and she has bent over backwards to help us, we are almost at the finish line after months of searching but with India …
5/5
allAgents.Excellant from beginning to
I cannot fault them in anyway. They achieve a sale and focus on your needs. We want to especially thank Katie Beard from the Great Dunmow office as her commitment to get us moved before Christmas was amazing. She is a credit to your company. She kept us updated the whole way through. We cannot thank you guys enough especially you katie Paul & Lee
5/5
allAgents".Excellant from beginning to..."
I cannot fault them in anyway. They achieve a sale and focus on your needs. We want to especially thank Katie Beard from the Great Dunmow office as her commitment to get us moved before Christmas was amazing. She is a credit to your company. She kept us updated the whole way through. We cannot thank you guys enough especially you katie Paul & Lee
5/5
GoogleIntercounty have been amazing last few weeks for me and my family, I would like to especially say a huge thank you to Clare Hedges who had been so understanding of the situation my family was in, she helped every step of the way she was …
5/5
GoogleA massive thank you to Tom Ogden for helping us out throughout the whole tenancy process, fantastic communication and explained every step of the process with ease. …
5/5
GoogleSharing in behalf of my Dad - Paul Carrington. Excellent service and very customer focused, would recommend to anyone. Dad didn’t have email or access to the internet but Lisa kept in touch via the phone and my email.
1/5
GoogleIf I could give 0 stars I would. absolutely terrible agency, belittling and inhuman, I went without the basic necessities that come with a rented home. I went without hot water for days, no heating all due to a dodgy boiler that leaked so …
5/5
allAgents"Helen Mehmet recently sold..."
Helen Mehmet recently sold our house. Helen did a great a job of managing all the viewings and getting people through the door. We were pleased with the offer we accepted and the sale has now completed so a big thank you to Helen..... great work!
5/5
GooglePoppy has been great with helping us buy our new house! Thank you poppy x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Intercounty Great Dunmow
How many reviews does Intercounty Great Dunmow have?
Intercounty's Great Dunmow office has 485 reviews across two platforms: 432 on Google, 53 on allAgents.
What is Intercounty Great Dunmow's rating?
Intercounty Great Dunmow is rated 4.7 out of 5 across all 485 reviews, and 4.8 out of 5 on Google from 432 reviews.
Where is Intercounty's Great Dunmow office?
Intercounty Great Dunmow, Barclay House, 1-3 High Street, Great Dunmow, CM6 1UU.
