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★★★★★
485 reviews across 2 platforms
Barclay House, 1-3 High Street, Great Dunmow CM6 1UU
Intercounty's Great Dunmow office at Barclay House is rated 4.7 out of 5 across 485 reviews on two platforms, including 432 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Great Dunmow office, from every platform, shown as written. First names only.
5/5
GoogleWe are in the process of buying our first home and I cannot thank Poppy enough to this stage! She has been so informative with everything (us being new to the ladder we’ve needed it!) and has been great with communication! Great service will definitely recommend Intercounty in the future😊 …
5/5
GoogleIntercounty have been fantastic, particularly Grace West. Without her help I would not have secured my house. She was regularly in contact with me and answered any questions I had swiftly. …
5/5
GoogleBrilliant service from the team at Intercounty Great Dunmow, from the minute we enquired about a property to us moving into said property, the team have been nothing but helpful! Thanks guys!
Thank you Chloe for our lovely review, it has been a pleasure helping you find your new home! Best wishes, Kelsey, Alex, Reece, Millie & Jamie
5/5
GoogleI can’t recommend Intercounty enough. Katie went out of her way to make sure everything ran smoothly as I rented out my property. Without Katie and the team, there’s a lot we wouldn’t have considered, and it would’ve resulted in problems down the line. Thank you for all of your help. John
5/5
GoogleI have had the pleasure of dealing with Poppy Lawrence and Hayley French - both ladies were so helpful and great at their jobs - thank you both for all your amazing help xxx
Thank you very much Louise for your kind view, we wish you all the very best in your new home. Kind regards, Poppy and Hayley
5/5
GoogleJo was very helpful when dealing with an issue with maintenance, polite and responded in a very timely manor. Thankyou!
Hi Ashleigh, Thank you for your kind words, I am pleased that matter got resolved for you. Best Wishes, Jo
5/5
GoogleWhat a fantastic service from everyone at the Dunmow office when we put our house up for sale! Many thanks for your attentive professional manner in dealing with us.
Thank you for your feedback Colin, this is much appreciated and we really enjoyed working with you. Best Wishes, Katie, Dan, Poppy and Annabell
5/5
GoogleI can recommend the estate agent Poppy Lawrance as she is so helpful and will certainly get you a property that you are after. Thank you Poppy
5/5
GoogleFrom the moment we had a valuation done by Karl, he and the Intercounty team have been fantastic. The first thing that really stood out to me was the marketing. Their write-up was far superior to our other agent’s and they clearly paid attention to detail. They have kept in regular contact, updating us on the market and buyer mindset when our house was not shifting at first, and advising us on price adjustments and how to ensure the most effective viewing experience. They have been the complete opposite of our other well-known high street agent, who has barely contacted us and never given us updates without us asking first. Karl sent details of our property out to hundreds of people and was tenacious right through to confirming a sale. He helped guide us while negotiating offers. Once we accepted an offer, he was in constant communication, giving detailed updates and ensuring a smooth transition into using solicitors to process the sale. Karl has been honest and candid from the start which has really helped guide us with the price of our property and meant we trust him. That is so important in an agent-seller relationship. He has helped to progress our sale and in doing so, has also helped progress our purchase of another property. 10/10 and would highly recommend Intercounty Dunmow to anyone.
5/5
GoogleWhat an absolute blessing Tom Ogden from Intercounty has been. Renting now for the past 9 years. Moved four times within this time with 4 different estate agents. Intercounty have been professional, and diligent. Tom has gone over and above, an absolute credit to you at Intercounty, Dunmow! Over the past 9 years, I have been with a few Lettings companies. Luckily, the past two have been amazing, before this... horrific! As a Landlord it is important for you to find a humane agent. This is one. As a customer who rents, it's important to be treated like a human. Thank you Intercounty, Dunmow, and especially you Tom. Keep up the amazing work Intercounty.
Thank you for the lovely feedback, Zoe, it’s been a pleasure to work with you so far, Best wishes, Tom
5/5
GoogleFinding a property has been so stressful but thanks to Tom Ogden we have found our dream home, he has been amazing, highly recommended, thanks so much Tom!
Thanks for the great feedback, Stacey! Best of luck in your new home. Thanks, Tom
1/5
AllAgentsDisappointing
Disappointing, dismissive and useless. To beging with, the selling team were nice enough and very communicative. Even if there were mistakes along the way they always seemed to find means to fix it, at least until the deposit was paid. But once the money were sent, and you signed the last document for the property; if you have any issues whatsoever with the it they will not interfere. YOU have to deal with everything, there were health and safety issues with our rental and the landlord agreed to end the tenancy early because they sent someone to evaluate the flat and there were serious issues; "the property manager" said this is not up to her and she can't help with any of the issues and to contact the landlord as he is the one who manages the property...shocking!!!! What is the purpose of Intercounty then? You can go and rent directly from the landlord in this case. Also Extremely rude and absolutely USELESS ... Unprofessional! This whole time looked only at ways to not take full accountability, and again "the property manager" tried to play the fools card stating that she wasn't aware of the situation, and when it was brought to her attention that emails have been sent in every detail, once she did see that everything was documented she then ignored us and did not answer the phone or her emails, only showing that she has no idea how to handle a situation. So I don't understand how can you be a property manager when you are solely relying on the landlord to deal with this, the tenant is left to whom?the tenant is left completely unprotected. What property are you managing? Or am I to understand that your job description is only to send a checklist and that is it? Tracey Coulthard was an absolute tool or at least behaving like one in this case and completely left me appalled of her lack of interest and unprofessionalism in finding a resolution; her main concern being to find ways to dismiss us, instead of helping closing this situation. Really goes to show what good people (or the lack of them) goes to ruin one's reputation.
1/5
AllAgents"Disappointing..."
Disappointing, dismissive and useless. To beging with, the selling team were nice enough and very communicative. Even if there were mistakes along the way they always seemed to find means to fix it, at least until the deposit was paid. But once the money were sent, and you signed the last document for the property; if you have any issues whatsoever with the it they will not interfere. YOU have to deal with everything, there were health and safety issues with our rental and the landlord agreed to end the tenancy early because they sent someone to evaluate the flat and there were serious issues; "the property manager" said this is not up to her and she can't help with any of the issues and to contact the landlord as he is the one who manages the property...shocking!!!! What is the purpose of Intercounty then? You can go and rent directly from the landlord in this case. Also Extremely rude and absolutely USELESS ... Unprofessional! This whole time looked only at ways to not take full accountability, and again "the property manager" tried to play the fools card stating that she wasn't aware of the situation, and when it was brought to her attention that emails have been sent in every detail, once she did see that everything was documented she then ignored us and did not answer the phone or her emails, only showing that she has no idea how to handle a situation. So I don't understand how can you be a property manager when you are solely relying on the landlord to deal with this, the tenant is left to whom?the tenant is left completely unprotected. What property are you managing? Or am I to understand that your job description is only to send a checklist and that is it? Tracey Coulthard was an absolute tool or at least behaving like one in this case and completely left me appalled of her lack of interest and unprofessionalism in finding a resolution; her main concern being to find ways to dismiss us, instead of helping closing this situation. Really goes to show what good people (or the lack of them) goes to ruin one's reputation.
5/5
GoogleSold 2 property's with Intercounty headed up by the brilliant Katie Beard. The only place I will go to for selling and renting.
Many thanks for your review Paul, it is a pleasure working with you.
5/5
GoogleReally helpful and always there when a question needed to be answered, recommend highly!
Thank you Brandon for your review, it’s really appreciated! Glad we could help throughout the process, best wishes, Kelsey
5/5
GoogleHaving moved 10 times in 30 years, this was not my first rodeo. However, it was by far the most complex house sale and purchase. The team went above and beyond to get this over the line. Katie, Grace, Poppy and Dan were all brilliant. Quick to respond, tenacious and meticulous.
5/5
GoogleKatie and her team were professional efficient and communicated daily with me. Also gave excellent advice about how to get the best for my sale which completed very quickly. Thoroughly recommend Inter County. Thank you.
5/5
GoogleI have recently sold and purchased both times with Intercounty everyone was great and it went really smooth poppy in particular was really helpful and offered great advice throughout the process Many Thanks!
Thank you Michael for your review, I hope you are settling in well in your new home. Kind regards, Poppy
5/5
GoogleIntercounty have rented my property for me. Throughout the whole experience Lisa has been fantastic, keeping me updated and answering all of my questions. Big thanks to Abi as well for all her work. Lisa has really helped me relax throughout the process and explained everything to me every step of the way! Would highly recommend :)PositiveResponsiveness, Quality, Professionalism
Thank you Jay for your review. Our aim is always to try and make the Intercounty experience as smooth and hassle free as possible, which in this instance is exactly what we have done. Will pass on feedback to Lisa she will be thrilled.
5/5
GoogleWe dealt with Tom who was extremely helpful from start to finish . The whole process in finding a suitable house and securing a tenancy was very smooth and both Tom and India helped in that process. Thank you
5/5
GoogleI applied to rent a flat for the first time. Tom from intercounty made it extremely easy for me. He was quick with responding and answered any questions I had. Honestly it was great to have someone explain everything In detail for me. Thanks Tom :)
5/5
GoogleGreat experience. Really helpful staff. Great photos.
Thank you for your review Richard, it has been a pleasure working with you and we wish you all the best in your next home. Many thanks Katie
1/5
GoogleVery Mixed on Intercounty unfortunately. Start with the positive - Katie beard was great. Communication answered all my …
Hi Max, thank you for taking the time to leave your review. I appreciate how frustrating the situation is for you and your feedback. I will be in touch tomorrow to discuss the matter further. I must point out that we act on behalf of the … More
5/5
GoogleTom has been great throughout the process…he explained things you don’t understand to you in a way that even a lam would understand. The part I love the most is how fast Intercounty reply to my emails it is almost as if I was having a face …
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Intercounty's Great Dunmow office has 485 reviews across two platforms: 432 on Google, 53 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
Intercounty Great Dunmow is rated 4.7 out of 5 across all 485 reviews, and 4.8 out of 5 on Google from 432 reviews, checked 9 October 2026.
Intercounty Great Dunmow, Barclay House, 1-3 High Street, Great Dunmow CM6 1UU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.