Intercounty Great Dunmow reviews

★★★★★ 5/5

Google

Poppy has been great through quite a stressful process, she has kept us constantly updated and chased up anything we needed . She offered guidance and made the whole process a lot easier than it could have been Thankyou so much !!!

Andrew · 1 October 2025

★★★★★ 5/5

Google

There are several people I would like to thank for the support they have given both me and my partner. Jade from the Harlow office as well as Alex and Rosie from the Dunmow office, have all been incredibly helpful. Without going into too much detail, we experienced significant issues with the property we were moving out of due to complications with our landlord. Intercounty helped us secure a new home quickly with everything arranged within a couple of weeks and they even assisted us with obtaining a reference from our previous landlord. Alex, in particular, was incredibly understanding. When I came into the office visibly stressed, he took the time - despite his busy schedule, to go through every issue we were facing. A few days after we moved in, he even followed up with an email outlining all the information we needed regarding our rights as tenants when dealing with our previous landlord. Thank you again.

Lauren · 1 January 2026

★★★★★ 5/5

Google

Hayley was very helpful and informative throughout the entire process, and I would recommend Intercounty highly.

Richard · 24 April 2026

★★★★★ 5/5

Google

Great service from all our contacts at Intercounty Dunmow from the beginning. Everyone worked so hard and sold our property very quickly. Liaison between solicitors and keeping things moving was so helpful with regular updates as to what was happening. Couldn’t recommend them highly enough. Daniel Dale, Katie Beard, Hayley French thank you all.

Celia · 1 July 2026

★★★★★ 5/5

Google

Intercounty had sold us our house many years ago and we remember being impressed with them, so we thought we would go with them again to sell our house this time around, and we were so glad we did. Communication was excellent throughout, from Dan introducing us to the process, valuing the house and taking into account our priorities, to Annabel and Poppy showing it, and finally to Hayley to seeing it through. We felt Intercounty got the price just right, and though there is always some luck involved with timing with property, we received an offer very quickly. Even if we hadn't, we were made aware of a very clear marketing strategy from the very beginning. The whole process was seamless, Intercounty were great to deal with. Thoroughly recommend!

Chris · 1 August 2026

★★★★★ 5/5

Google

Intercounty sold our home within just two weeks of it going on the market, following a single open day. From start to finish, the service was outstanding. A special thank you to Poppy for her efficiency, professionalism, and in-depth knowledge, she really made the whole process seamless.

Ellie · 4 June 2025

★★★★★ 5/5

Google

Dealt with Dan when buying my property and I had a great experience and he was easy to deal with , straight to the point and very presentable guy

Lewis · 22 November 2025

★★★★★ 5/5

Google

My experience with Intercounty has been brilliant so far! After many months of struggling to secure rental on a property and working with various estate agents, many of which were not particularly helpful, I have found Intercounty to be very helpful and collaborative, especially Tom Ogden, who has done an excellent job of helping us through viewing, referencing and more. Excellent service!!

Killugon · 30 October 2024

★★★★★ 5/5

Google

Our experience with Intercounty was very good and helpful! Especially a lady called Grace who helped us throughout our journey. Big shout out to all the team. Many Thanks Berlinda & Daniel

Berlinda · 1 October 2025

★★★★★ 5/5

Google

Poppy and Grace have been so professional from start to finish always contactable and there to give support throughout the whole process. I am so pleased I chose Intercounty Dunmow. It has helped me feel less stressed about the whole process of house selling. Thank you Jane Jackson Thaxted

Jane · 19 February 2025

★★★★★ 5/5

Google

Poppy is the best example possible of great communication in the real estate industry!

Nath · 12 February 2026

★★★★★ 5/5

Google

My own sale was very protracted and I was keen not to lose the house I wanted to buy through Intercounty. The staff did a great job of keeping the vendors informed about the reasons for the delay in my sale and ensured they stuck with me. Calls and queries were always answered promptly. Excellent service all round.

Kevan · 29 January 2026

★★★★★ 5/5

Google

All the staff at Intercounty, Dunmow, have been a pleasure to deal with. Their sales progressor Hayley, has been especially supportive and reassuring during my house buying process. Many thanks to all.

Debbie · 10 August 2026

★★★★★ 5/5

AllAgents

"Thank you Matthew..."

I’ve been a tenant with InterCounty for the last 2 years and apart from the inspection lady Gemma I had not been impressed with the service I got. Feedback was late and it seemed nobody cared about the tenants. However, recently I was introduced to Matt. He is absolutely amazing. He always responds quickly, is honest and genuinely interested in getting a resolution. I’m so impressed with the service I’ve received in the last 2 months. It feels like a different company. Thank you for all you help Matthew Stapleton.

Nana · 4 December 2024

★★★★★ 5/5

Google

I got in touch with Intercounty Great Dunmow and from the first contact with them Tom was on the ball with getting viewings booked in, keeping me in the loop, always responding to and emails or queries I had quickly and efficiently and remains friendly and personable throughout. A real example of how agents should work.

GG · 16 July 2024

★★★★★ 5/5

Google

I’ve had the pleasure of dealing with Karl Graham at Intercounty Great Dunmow with regard to putting my house on the market for sale. With absolute professionalism, Karl has advised us on the current market, given us hints and tips to make our property more attractive to potential buyers and put us in contact with Conveyancers and Mortgage Advisors. I would definitely recommend Karl at Intercounty to help you sell your property.

Keith’s · 6 February 2023

★★★★★ 5/5

Google

Intercounty were great from start to finish with the purchase of my new home. Although I was told that I would have bi-weekly updates from someone in the sales team which I was not provided with, Grace, who I dealt with from the start was amazing. Thank you again Grace for your hard work, it was much appreciated! Ash

Ashkon · 1 October 2025

★★★★★ 5/5

Google

Jake, Poppy, and Katie were the main members of staff dealing with the sale of my property, they sold the property within a month maybe less than it being on the market with them, I was so grateful for everything they have done, they have kept me upto date with everything that's going on, and the added little touches of an email and phone call to say congrats on selling just really makes a difference, thanks for all your help, and if I'm ever selling a property again I will definitely be using you again, and really recommend them to anyone, 100% great customer service.

Leanne · 22 March 2024

★★★★★ 5/5

Google

I have been letting with intercounty for a while now, and I cannot praise them enough for how helpful and professional they are , especially Olivia who is our property manager - replies very quickly with any enquiry’s we may have and helps us out with anything needed! 10/10 service from the team at intercounty always :)

LukeJr · 17 March 2025

★★★★★ 1/5

AllAgents

We rented Orchard Cottage in

We rented Orchard Cottage in Ickleton for just shy of 5-years and Intercounty Saffron Walden acted as the 'middle' company we dealt with only at the start of the tenancy and then the end. Initially the set-up was fairly straightforward, they took their pretty big chunk of change for doing very little and we got on with moving in. However toward our moving out date 5-years later it came to light that our (the tenant’s) follow-up comments to the original, and quite poorly evidenced, check-in inventory had never been filed/saved, and they’re kinda' necessary to back-up any potential issues, especially when you have the type of landlord who’ll re-straighten used nails, circling for potential extra cash to pick up. Now to be fair, e-mails were answered reasonably quickly, yet every single one was just a simple 'we cannot comment' fob-off, and it's really hard to see why we even had to deal with Intercounty at the end of the tenancy. Anyway, the biggest gripe is, Intercounty filed the paperwork to return our initial deposit, which was 2-months worth of rent, but this was done with a deduction of 27% for 'alleged' rent arrears. Fact is though, with bank statement evidence we could prove we were not in any arrears, in fact we'd manage to over-pay rent and were actually owed money by the mathematically challenged landlord. But Intercounty were not interested in this 'evidence' and merely took the landlord’s say-so without him supplying any evidence to back up his fictitious claim. So it’s interesting to note there's a follow-up comment on another review 'site from Intercounty to another miffed reviewer that states 'If deductions are proposed we do understand this will not always be received well however there will always be supporting evidence in relation to this'. Erm, really? So where was the supporting evidence we were due? Intercounty, I shall repeat, just sided with the landlord based solely on his say-so without him providing ANY evidence, whereas we have full black and white financial statements showing exactly how much was paid and when, proving NO money was owed by the tenants at the end of the tenancy agreement. So now we're needlessly stuck in a 3-month wait for the remaining 27% of our deposit to be returned, which it will be as bank statements do not lie (unlike landlords) whilst our evidence is reviewed by a third-party. Yet with just an inkling of common sense and the brief time to look at our hard evidence Intercounty could've saved all parties the time and hassle now being incurred because, let's face it, the only side they're currently making money from is the landlord (and his many, many properties). And just for the record, the landlord (DAVID HUMAN) broke several of his contractual tenancy agreement obligations, which as another reviewer has pointed out - Intercounty let slide, plus allowed a large and structurally dangerous outside flint-stone building (barred from use for the final 18-months of our tenancy, without any rent deduction) situated in the properties garden to remain hazardously unstable and unfixed, even though it was pointed out that it was starting to crumble back in 2015, thus potentially putting the tenants at risk. Summary; if you’re a landlord Intercounty will look out for you. If you’re a renting tenant expect a meaningless smile with a smattering of incompetency.

Mark · 9 June 2020

★★★★★ 5/5

Google

professional and pleasant house viewing by Reece

Mal · 7 October 2026

★★★★★ 5/5

Google

Poppy has been incredible through my search and has made everything super easy for me. She is fabulous!

Kerry · 3 June 2025

★★★★★ 5/5

Google

We’re currently trying to rent with Intercounty and Katie has been helpful in helping us get the property, she’s very prompt in responding to questions 👍 …

Joan · 8 January 2025

★★★★★ 5/5

Google

We have just exchanged on hour house purchase with Intercounty. Grace has been absolutely amazing, always available or calls back promptly and has been happy to help with progressing out purchase smoothly. …

Ashton · 8 October 2025