Beresfords Great Dunmow reviews

Hi Leanne,I am very grateful that you found time to post your recent review. It was great to read that you have been happy with the service provided by our local lettings team, and that following your departure from the property you received your deposit back quickly. I know that the entire team will be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Andy,I just wanted to respond personally to thank you for the positive feedback and 5-star rating.Steven Bond - Managing DirectorResidential Lettings

Hi Rebecca,We appreciate your feedback and I was pleased to read your positive comments, having recently dealt with Sarah. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi Alice,So pleased that you found our lettings team friendly, professional and efficient. Its great that you have provided them with a 5-star rating which is much appreciated.Steven BondManaging Director - Residential Lettings

Hi Billy,Thanks for taking time out to post your review. I was pleased to read that you have found the approach of our staff friendly and that they assisted you effectively throughout the entire process. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi TonyMany thanks for taking time out to post your review. I am pleased that during your dealings with our teams you found their approach professional.Steven BondManaging Director - Residential Lettings

Hi MichaelMany thanks for your positive feedback. I am pleased that we updated you on a regular basis with properties that were considered suitable.Steven BondManaging Director - Residential Lettings

Hi Martin, Many thanks for the 5 star review and positive comments for the team at our office in Great Dunmow. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

Hi PeterThank you for taking the time to post your recent review. I am not sure what specifically you refer to when mentioning 'the process'. I would be keen if you could email me directly with a little bit more information and why you feel it was intrusive and unnecessary. As a business we are always trying to improve the customer experience and the process in general, so it would be really useful to receive a little more feedback. To these ends I look forward to hearing back from you in due course.Steven BondManaging Director - Residential Lettings

Hi EyitayoI am pleased that you were impressed with the approach of our staff during your recent transaction. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Diego,Many thanks for providing your feedback. I was pleased to read that you found the approach of our team helpful and that they responded rapidly to any queries that were raised. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Ken,Many thanks for leaving your feedback. I am glad your experience with us has been a positive one and that you were kept informed of progress throughout. We are all very grateful for your 4-star rating.Steven BondManaging Director - Residential Lettings

Hi NataliaJust a quick response to thank you for your positive feedback and 5 star rating.Steven BondManaging Director - Residential Lettings

Hi SajiveThanks for posting your recent review. I was pleased to read that you found the approach of our lettings team thorough throughout and that they kept you updated from start to finish. We are all very grateful for your 5-star rating.Steven Bond Managing Director - Residential Lettings

Hi JoshThanks for your comments. I am pleased that you were impressed with the service provided to you recently by our local lettings team and it is great that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings

Hi Cristiano,Many thanks for taking the time to post your review. It is great to read that your experience in working with Beresfords has been a positive one and we all really appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Lucia Having read your recent review, I was naturally disappointed that you felt the presentation of our representative was unacceptable and their inability to pass on information. Maintaining a consistently high level of customer service is of paramount importance to us and we always strive to improve wherever possible. To these ends, it would be great if I can have a better understanding of your experience, so would be very grateful if you can find just a couple of minutes to be a little more specific. My direct email address is sb@beresfords.co.uk. That way we will have a better understanding of exactly where within our internal processes we need to improve. You feedback is very much appreciated. Steven Bond Managing Director Residential Lettings

Hi GemmaWe all really appreciate your positive feedback following your recent dealings with us and I am pleased that we were able to find suitable tenants for you very quickly.Steven BondManaging Director - Residential Lettings

Hi MikeHaving read the contents of your recent review I just wanted to thank you personally for your kind words. I believe you dealt with our lettings team at Colchester and it is great that you would recommend us to others. Steven Bond Managing Director - Residential Lettings

Hi VickJust wanted to reply personally to say thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi IanMany thanks for providing your feedback. I am pleased that you found our local lettings team helpful and able to answer your questions. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Many thanks for the 5 star review for the team at our office in Great Dunmow. I am pleased to hear you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Hi Dan,Many thanks for the great review for our sales team. The guys work really hard to ensure a transaction goes through as smoothly as possible, keeping all parties regularly updated throughout the process. Your 5 star award and kind comments are much appreciated. We look forward to assisting you again in the future.Alison Horsley, Customer Services Manager