Trusted Agent profile Β· Great Dunmow

Beresfords Great Dunmow reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

849 reviews across 2 platforms

27/31 High Street, Great Dunmow, CM6 1AB, CM6 1AB

Beresfords's office in Great Dunmow, at 27/31 High Street, is rated 4.7 out of 5 across 849 reviews on two platforms, including 139 Google reviews rated 4.9.

Google logo

4.9 / 5

139

Reviews on Google

This office

Trustpilot logo

710

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Beresfords Great Dunmow hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Great Dunmow.

What do you need help with?

Reviews

Every review we hold for the Great Dunmow office, from every platform, shown as written. First names only.

5/5

Google

Amazing customer service and support from Gillian. What an absolute superstar and a total credit to your team. Thankyou!

Alison Β· 26 October 2023

Agent replied Β· 25 October 2024

Hi Alison, Many thanks for leaving your feedback regarding the service provided to you by Gillian and the team in Dunmow. I know Gillian will be very grateful for your positive comments and we all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Very helpful

Nothing seems to be a problem with the people who I have been dealing with,to do with our tenancy agreement. Always done what they said they would do. Thanks for making it easy for us.

Colin Β· 31 March 2022

Agent replied Β· 28 October 2024

Hi ColinThank you for posting your recent review and I was pleased to read your positive comments. Sometimes the process involved in renting a property can prove complicated, but I am pleased that on this occasion our staff made everything that much easier. We all very much appreciate your 5-star rating.Steven Bond Managing Director - Residential Lettings

5/5

Google

Kirsty at Beresfords was very friendly and helpful. Made my first rental very easy and painless πŸ‘ …

Terry Β· 26 October 2023

Agent replied Β· 25 October 2024

Hi Terry Thank you for taking the time to post your review. It is pleasing to read that you found Kirsty and the rest of our lettings team at Dunmow to be friendly and helpful, and that your first experience of renting has been a smooth and easy process. Steven Bond - Managing Director Residential Lettings

5/5

Google

Great communication and service from both Kirsty and Christine to make our move both seamless and stress free!

Sami Β· 26 October 2023

Agent replied Β· 25 October 2024

Hi Sami, I just wanted to thank you for taking time out to post your recent review. I am pleased that both Kirsty and Christine delivered a seamless and stress free service. I know they will be very grateful for your kind words. Steven Bond Managing Director - Residential Lettings

4/5

Trustpilot

It was a great experience

It was a great experience. Very friendly and great to communicate with. Patient with their clients and most important to me,they didn't give me the run around.

Dayo Β· 10 February 2023

Agent replied Β· 28 October 2024

Hi DayoHaving dealt with us recently I was pleased to read your positive comments. It is great that you found the approach of our staff friendly and that they were easy to communicate with. Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Easy to deal with helpful did a good…

Easy to deal with helpful did a good job. Use them for multiple properties never had a problem 😊

Hornchurch Β· 13 September 2023

Agent replied Β· 28 October 2024

Thanks for providing your feedback. I am pleased that our local lettings department have met your expectations when dealing a number of your properties. I know they will be very grateful for your kind feedback.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Professional approach

Great coordination with the team and excellent professionalism.

Sunil Β· 10 May 2024

Agent replied Β· 28 October 2024

Hi SunilThank you very much for your 5-star rating. I am pleased that you were impressed with the levels of communication and general professionalism of our lettings team throughout the process.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Very helpful and friendly staff

Very helpful and friendly staff! Always trying there best to help as much as they can!

Mike Β· 10 November 2023

Agent replied Β· 28 October 2024

Hi MikeWe appreciate you taking the time to provide us with your feedback. I am pleased that you found the approach of our lettings team both helpful and friendly.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Helpful during every step of selling my…

Helpful during every step of selling my property, great customer service, and very knowledgeable in property.

George Β· 22 April 2025

5/5

Google

Excellent Customer Service throughout the whole process of selling my property especially when interacting with Ben

Andrew Β· 26 October 2023

Agent replied Β· 25 October 2024

Hi Andrew, Thank you for sharing your experience with the team at our office in Great Dunmow and in particular Ben. The team are all focused on providing the best possible care, guiding and supporting throughout the process whilst keeping all parties regularly updated. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

Amazing experience!

Amazing experience with Gabby she was so friendly and helpful and made my day. Thank you!

Max Β· 25 October 2023

Agent replied Β· 28 October 2024

Hi MaxWe really appreciate your feedback and I am pleased that Gabby provided an amazing service throughout your dealings with her. I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

I picked up the keys for a new buy to…

I picked up the keys for a new buy to let apartment on Friday, met Adam on Saturday and by Monday morning it was rented out to a top class tenant! Outstanding work!

Nick Β· 28 February 2022

Agent replied Β· 28 October 2024

Hi NickThanks for your positive feedback. I am pleased that our lettings team in Brentwood managed to find you high quality tenants within a very short space of time. They always try to source the most suitable people for each and every property we market for let, but it was good that on this occasion not only were they able to do this, but did so within 24 hours of your apartment being released into the market for rent. I know they will all be very grateful for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Karen at Beresford Lettings had been…

Karen at Beresford Lettings had been very helpful to review our property also very professional in her approach.A pleasure to work with the team at Beresford that can meet the client’s requirements.

Jay Β· 7 April 2022

Agent replied Β· 28 October 2024

Hi JayThank you for taking the time to leave your review. I was pleased to read your positive comments regarding Karen and the rest of our lettings team at Upminster. I know they will all be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Good Service.

Clear in explaining things. Use to respond fast for any queries.

Sreenath Β· 29 January 2024

Agent replied Β· 28 October 2024

Hi Sreenath,Thanks for taking time out to provide us with your feedback following your recent dealings with our local lettings department. I am pleased that everything was explained clearly to you throughout the process and that my team responded promptly to any queries that you raised.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service always thanks a ton

Raheel Β· 9 May 2024

Agent replied Β· 28 October 2024

Hi RaheelThanks for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Found the whole experience with Beresfords a very good one. Sarah who came and did the check out was very friendly and professional. It was all so efficient. I would definitely recommend them.

Joanne Β· 28 January 2022

Agent replied Β· 28 October 2024

Hi JoanneI am pleased that your experience of dealing with us was very positive and it is great that you would not hesitate in recommending us to others, many thanks.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Transparent, professional, thoughtful, caring

Transparent, professional, thoughtful, caring. Such a great experience with Paul Tuck. Many thanks

Keiron Β· 8 December 2023

Agent replied Β· 28 October 2024

Hi Keiron,Thanks so much for taking time out to provide your feedback. I am pleased you found the approach of our lettings team in Billericay transparent and professional throughout. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Good level of communication

Good level of communication. Friendly and helpful people working hard for you.

Belle Β· 29 December 2023

Agent replied Β· 28 October 2024

Hi Belle,We appreciate you taking time out to provide your review. I was pleased to read that our local lettings team remained in regular contact with you throughout your recent transaction and adopted a friendly and helpful approach. I know they will all be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Have been with beresfords lettings for…

Have been with beresfords lettings for many years and have always found the services you receive from them to be excellent and would recommend them to anyone looking to rent a property.

Edward Β· 1 March 2022

Agent replied Β· 28 October 2024

Hi EdwardThanks so much for taking time out to post your recent review. It is great that you have been working with us now for many years and have been happy throughout with the service provided by our lettings team. We are all very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Very professional from start to finish…

Very professional from start to finish and able to put my mind at ease and not have to worry about my property!

Alex Β· 28 February 2023

Agent replied Β· 28 October 2024

Hi AlexWe very much appreciate your positive feedback and I was pleased to read that you found the approach of our staff professional from start to finish.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Courtesy call

Lauren took the time to make a courtesy call to check everything was going well with the tenancy. She is always pleasant and has a great deal of knowledge and practical experience of dealing with landlords and tenants. She comes up with good ideas to solve any issues you may have.

Debbie Β· 31 May 2023

5/5

Trustpilot

I found Beresfords very professional in…

I found Beresfords very professional in finding me the perfect renter for my new build home.I would totally recommend them and their expert staff.

Eileen Β· 16 December 2022

Agent replied Β· 28 October 2024

Hi Eileen,Thanks for your positive feedback, having dealt recently with your local lettings team. I am pleased that you found their approach professional throughout and it is great that you would recommend Beresfords to others.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Fantastic service from the Beresfords…

Fantastic service from the Beresfords team.

J Β· 2 April 2024

Agent replied Β· 28 October 2024

Hi ScottThanks for taking time out to post your review. It is great that you have been happy with the service provided to you and we all appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Great from start to finish got a fantastic home highly reccomended thanks again

Kevin Β· 26 October 2023

Agent replied Β· 25 October 2024

Hi Kevin, Many thanks for the 5 star award and kind comments for the team at our office in Great Dunmow. They work really hard to provide the best possible customer service and will appreciate you sharing your experience. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beresfords's Google reviewsLeave Beresfords a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Beresfords Great Dunmow hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Great Dunmow.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent