Trusted Agent profile · Great Dunmow
★★★★★
849 reviews across 2 platforms
27/31 High Street, Great Dunmow, CM6 1AB, CM6 1AB
Beresfords's office in Great Dunmow, at 27/31 High Street, is rated 4.7 out of 5 across 849 reviews on two platforms, including 139 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Beresfords Great Dunmow hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Great Dunmow.
Every review we hold for the Great Dunmow office, from every platform, shown as written. First names only.
5/5
TrustpilotVery polite staff member visited to…
Very polite staff member visited to carry out house inspection. Both professional and curtious.
Hi CliveWe appreciate your feedback, and it was good to read that our member of staff who recently provided you with a rental valuation was both professional and courteous. Many thanks for the 5-star rating!Steven Bond - Managing Director Residential Lettings
5/5
TrustpilotVery lovely and polite and made me feel…
Very lovely and polite and made me feel at ease as i have bad anxiety.
Hi GraceI just wanted to say thanks for taking the time out to post your recent review. We are all very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotThe whole team did a great job
The whole team did a great job. Very well organised and used Top class contractors
Hi PhilThank you for your positive comments. I am pleased that our lettings team met your expectations and that the relevant contractors appointed did a good job.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotCorrine Cullen has excellent customer…
Corrine Cullen has excellent customer service.
Thank you for your positive feedback regarding the level of customer service provided to you by Corrine Cullen, our Inventory Clerk. I know that she will be very grateful for your kind words and we all very much appreciate your 5-star rating.Steven Bond Managing Director - Residential Lettings
4/5
TrustpilotVery good and professional service.
Very good and professional serviceBy Jessica Reed a very caring person, thank you.
Hi ColinWe really appreciate you taking the time to post your recent review. I am pleased that you found the approach of our lettings team professional. We always strive to provide the best level of service to each and every one of our customers.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotProfessional and friendly at the same…
Professional and friendly at the same time. Very thorough and fast response.
Hi JanaI am pleased that you found the approach of our staff both friendly and professional and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleBeresfords have been fantastic helping us to move into our new rental home.PositiveResponsiveness, Professionalism
Hi Martin I just wanted to say thank you for posting a 5 star review. I am glad that you were happy with the service provided by our lettings team in Dunmow. Steven Bond - Managing Director Residential Lettings
5/5
TrustpilotAlways great service
Always great service, helpful, knowledgable and quick responses. Would thoroughly recommend
Hi GemmaThank you so much for finding some time to post your recent review. I was pleased to read that you appeared to receive a consistently good level of service from our lettings team. It is great that you also find them helpful and knowledgeable. We really appreciate the fact that you would have no hesitation in recommending us to others.Steven BondManaging Director - Residential Lettings
4/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received
HI PaulMany thanks for your feedback. I was pleased to read that you were happy with the service provided to you by our local lettings team.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service
Happy with service and staff, better than previous experiences with other agents
Hi RobertMany thanks for taking the time to post your review. I am pleased that you were happy with the level of service provided by our staff and that the overall experience when dealing with us was more positive than previous dealings with other agents.We are also very grateful for your 5 star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotGreat service
Great service, very professional and efficient.
5/5
TrustpilotExcellent service
Excellent service. Found tenants almost immediately. Very thorough and professional,
Hi DebraI was pleased to read that we managed to find suitable tenants for you very quickly and that you found our service both thorough and professional. We are all very grateful for your 5 star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotHelpful
Helpful, understanding caring.
We all very much appreciate your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
1/5
Trustpilotthey take very high fees that exceeds…
they take very high fees that exceeds 500 pounds with very bad services and very bad reference company
JonasI have just been alerted to the recent review you posted on Trustpilot.This is not a site we actively subscribe to but I wanted to respond to you regardless. Our charges made at the time in question were below £250 per tenant so I'm not sure how you arrived at a much higher figure. The referencing company we use are one of the largest in the UK and conduct comprehensive referencing but the process is exactly the same for every application. We are ultimately employed by the landlord and therefore never apologise for utilising the services of an established company who undertake professional referencing. Naturally I would be keen to find out more about the other issues you experienced so please feel free to contact me via sb@beresfords.co.ukSteven BondManaging Director - Residential Lettings
5/5
TrustpilotVery efficient and helpful
Very efficient and helpful, have just rented a house though Beresfords.The whole process very was very smooth, friendly and helpful staff!Would definitely recommend this company.
5/5
GoogleFast and smooth service while renting a flat. Got all the information we needed and moved in within 2 weeks! Beresfords are professional and knowledgeable, would definitely recommend to everyone looking to rent or buy!
5/5
TrustpilotVery pleasant
Very pleasant, knowledgable and professional staff who keep on top of matters and push things along effectively. The valuation was more accurate than other agents.
5/5
GoogleRating only, no written review.
Hi Connor I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Dunmow. Steven Bond Managing Director, Residential Lettings
4/5
GoogleRating only, no written review.
Thank you Andy for the 4 star award for the team at our office in Great Dunmow. It is pleasing to know you view your recent experience as positive and appreciate you sharing. We look foward to assisting you again in the future. Alison Horsley, Customer Service Director.
5/5
TrustpilotA very professional and helpful…
A very professional and helpful service, particularly from Lyn Ray and Lauren Wilson. Very friendly and reassuring.
5/5
GoogleRating only, no written review.
Hi Nikola I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Great Dunmow. Steven Bond Managing Director, Residential Lettings
5/5
TrustpilotAmazing
.very happy
Hi Alex Thank you for providing your review. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotVery professional
Rating only, no written review.
Thank you for taking the time to post your 5 star award. It is pleasing to know you were impressed with the level of service you received and we thank you for sharing your experience. Alison Horsley, Customer Service Director.
5/5
TrustpilotThanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Beresfords Great Dunmow hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Great Dunmow.
