Every review we hold for the Great Barr office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely delighted with the service received by Tori. Our property was let within a week, a fantastic result! From start to finish, the communication was proactive and clear, keeping us informed at every step. The whole process was handled efficiently and professionally, making what can often be a stressful experience completely hassle-free. Highly recommend!
Karen · 9 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience with Tori. It's always our goal to make the rental process as stress-free and efficient as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently contacted Connels in Great barr and spoke to one of the advisors named Madiha. She booked me in for a property i wanted to view and also gave me alot of information about Mortgage in principle, what steps to take and how to go about it. As a first time sole buyer, she really took her time and explained things to me properly. I am now booked in with a mortgage advisor and then booked in for a property viewing. Feel like im getting somewhere finally all because of Madiha. Thank you very much!
Khilan · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words! Our team at Connels in Great Barr strives to provide excellent service and support to each and every one of our customers, especially first-time buyers. We are delighted that Madiha was able to assist you in your journey towards purchasing a property. We hope that your upcoming mortgage consultation and property viewing will be successful. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google"I had a great experience with Connells, thanks to Tori. Her communication was outstanding, and she managed the letting process with efficiency.
Faizah · 16 November 2025
Agent replied · 16 April 2026
We are so thrilled to hear about your fantastic experience with Connells, all thanks to Tori! Thank you for appreciating her outstanding communication skills and efficient management of the letting process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
Cally at Connells has been absolutely fantastic throughout the entire letting process. I was working to a tight timeline and needed everything handled efficiently and professionally, Cally truly delivered. She kept me updated at every stage, was always quick to respond, and made what could have been a stressful experience feel completely manageable.
Her attention to detail, clear communication, and friendly approach gave me total confidence that my property was in safe hands. I'm so grateful for her support and would highly recommend her to anyone looking for a reliable and genuinely caring lettings manager.
Thank you again, Cally, you've been amazing!
Sinead · 16 July 2025
Agent replied · 16 April 2026
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service from beginning to end . Huge thank you to Michelle and the team . We had lots of viewings and were kept up to date through the whole process . Thank you all for making it a good experience
Suzanne · 27 March 2025
Agent replied · 16 April 2026
Many thanks for your marvellous 5* review Suzanne. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from Connells of Great Barr. Michelle, Darren, Maddy and Brook to name a few. From start to finish 6 weeks for the house sale. The communication and advice from the team was excellent and they were thoroughly professional in their day to day activities. They understood the market for sellers and buyers and I would have no hesitation in recommending their services.
Vaughan · 16 December 2025
Agent replied · 16 April 2026
Thank you for your glowing review! We are thrilled to hear that you had a fantastic experience with our team at Connells of Great Barr. Our team takes pride in providing excellent communication and professional services, and we are delighted to have helped you with your house sale in just 6 weeks. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleSeems like they show no interest to customers, have been told by madeha I will be hearing back with responses to my offer. Have sent off multiple emails which have not been responded to waste of time this place is and by speaking to locals now I know why there seems to be some "favouritism" in this work place back
M · 16 December 2025
Agent replied · 16 April 2026
Thank you for making us aware of your experience, please do contact us via review@connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJack Speed was simply wonderful in helping me land my remortgage. Cannot thank him enough.
Marta · 16 October 2025
Agent replied · 16 April 2026
"Thank you for sharing your experience with us! We're thrilled that Jack provided excellent assistance with your remortgage. It's always our goal to exceed expectations and we're grateful for your kind words! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have been dealing with Connells in great Barr for about 8 years now and as a landlord I really could not be happier and especially with caily & tori everything from phone calls to personal visits I really could not be happier. Keep up the good work guys.
Ayhan · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to have been serving you for 8 years and we are dedicated to providing outstanding service to our clients. Caily and Tori are a fantastic team and we will continue to go above and beyond for you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHave to grant 5 stars to the Great Barr Connells team and in particular Megan and Cally for finding the right tenants for my property. Both were very professional from the start, and kept me in the loop on advertising, referencing and moving in the new tenants. Very happy with the service.
Hussain · 14 May 2024
Agent replied · 13 June 2024
Thank you for leaving us your superb 5* review Hussain aftab. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCally and Megan were fantastic, they managed to get my property on rent within a week. They were both incredible, professional and super reliable. Thank you so much!
Satbir · 16 April 2025
Agent replied · 17 June 2024
Thanks for the wonderful 5* review Satbir Singh! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLess than 1 week from viewing to moving in. Cally was very friendly and efficient, great service after a very unpleasant experience elsewhere, thank you so much!
Cheryl · 16 April 2025
Agent replied · 28 August 2024
Thanks Cheryl for your outstanding 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Connells team worked very closely with myself and my family during the sale period of our house.They were very informative throughout and kept us up to speed on all aspects regarding the sale.A very friendly and communicative team led by Michelle.We were very pleased to put our business into such capable hands.
Colin · 16 November 2025
Agent replied · 16 April 2026
"Thank you so much for your kind words! It was our pleasure to work closely with you and your family during the sale of your house. We take pride in keeping our clients informed and are thrilled that you had a positive experience with our team, led by Michelle. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHi all would like to thank Cally Bevin and her management team for all her help and professional assistance she is exceptional professional and well experienced in her field, I am so happy that she has joined the team at Great Barr it has elevated Connels lettings services to excellence 👍🏽 …
Ranjeet · 14 January 2024
Agent replied · 13 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service provided by the whole team at Connells.Thank you to Michelle and her team for the effort put into the sale of my property,especially Chloe who kept me informed every step of the way. After discussing a potential viewing time, all viewings were done in a block and saved us from having viewings every other day.
Sim · 18 August 2023
Agent replied · 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe would like to thank Michelle, Justin and the team at Connells with viewing houses. Even though we ended up buying with a different agent Asad has been great with finding us a mortgage and was so helpful and took us through all the steps..We are finally homeowners. Thanks Connells Great Barr
Gaynor · 15 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMortgage advisor Asad has been an absolute gem helping me from beginning to end in buying my home.
He was really supportive, informative, and honest, he may have questionable taste in football team but he is a brilliant mortgage advisor and I would recommend him at Connells Great Barr to anyone.
Krystal · 15 December 2023
Agent replied · 13 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you connells great barr for a seamless transition into my new home. The service and assistance was so helpful and made my whole moving experience so much easier. Within 7 days i chose the property and after all the documentation checks i was in the property without any messing around. Highly recommend if your looking to rent or buy.
Anjam · 23 July 2025
Agent replied · 16 April 2026
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHad a really good experience with Connells Great Barr when purchasing my house. Charles, Brooke and Michelle were super helpful
Rafiur · 9 April 2025
Agent replied · 26 April 2025
Thank you for choosing Connells Great Barr for your home purchase! We are thrilled to hear that Charles, Brooke, and Michelle provided excellent assistance. We greatly appreciate your positive feedback and look forward to serving you again in the future! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad an amazing experience with Cally and Tori when going through the process of moving house. They couldn’t have been more helpful in the situation from start to finish. Would 100% recommend going through those two if you ever need to rent a house.
Atlanta · 16 December 2025
Agent replied · 16 April 2026
Thank you for the glowing review! We strive to make the moving process as smooth as possible and we are so happy to hear that Cally and Tori exceeded your expectations. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery happy with the service i have been receiving so far as a tenant. The lettings team, particularly Andrew have been very helpful and always quick to respond to queries and address any issues. They have all been very professional as well as friendly. I would definitely recommend Connells
Monique · 17 October 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service provided by Cally and Tori from Connels rental department was absolutely superb and very professional.
I would definitely recommend to anyone wishing to rent out their property.
Shafiqur · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! It's always great to hear when our team goes above and beyond for our clients. We strive to provide exceptional service and we're glad it has not gone unnoticed. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCally and Tori have been fantastic throughout, I've used them multiple times over the past few years and always received a 5 star service! Thanks ladies, you rock!!
James · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words and loyal support! We strive to provide top-notch service every time. We're honored to have such awesome customers like you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJack really went the extra mile to get everything sorted for us. Knowing he would respond quickly to messages even on weekend to our questions was a gret comfort
Patrick · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind review! We pride ourselves on going above and beyond for our customers and we're glad Jack could provide you with excellent service, even on the weekends. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.