5/5
GoogleFantastic service from start to finish from James Evans at the Greasby office. The whole process was so streamlined. I highly recommend.
Trusted Agent profile
Jones and Chapman reviews
★★★★★
182 reviews across 2 platforms
142 Road, Greasby, Greasby CH49 3NQ
Jones and Chapman's Greasby office at 142 Road is rated 3.8 out of 5 across 182 reviews on two platforms, including 111 Google reviews rated 4.9. The 71 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Greasby office, from every platform, shown as written. First names only.
Google5/5
GoogleAbsolutely amazing. The guys could not be more helpful. Ben, Clare & Jackie are so friendly and supportive. Communication has been fantastic from start to end. Very experienced process. Thank you all so much, keep up the good work. Highly recommend xx
5/5
GoogleHighly recommend the Greasby office. The ladies are very helpful and extremely knowledgeable and give us some very useful advice.
1/5
TrustpilotTreated disgustingly
Treated disgustingly, left with damp and mould in the house, compensation for a non working boiler not given. Glad to be away from these letting agents, worst experience I’ve ever had.
4/5
GoogleOctavia dealt with us and we found her to be very enthusiastic and efficient at all times.
1/5
TrustpilotDreadful
Dreadful Communication is horrendous Nobody answers the phone, calls you back or answers e-mails.Worst company I have ever had the misfortune to deal with.Never again!!!Would not recommend
5/5
GoogleJackie in this estate agency is wonderful and very helpful, I,m sorry I didn't use them to sell my property.
1/5
TrustpilotAwful service
5/5
GoogleI would highly recommend Jones and Chapman either to sell or buy a property. Claire in particular was very professional and was also very quick to respond when contacted.
5/5
GoogleA very helpful and professional team. Big shout out for Ben Brunt for his unfailing patience, professionalism, friendliness and humour over the last few months. Much appreciated. 😊 …
5/5
TrustpilotReview form the landlord
5/5
GoogleGreat service from start to finish, sold the house in less than a week. Would definitely recommend them. Jackie in particular was very helpful, and efficient throughout the whole process.
5/5
GoogleExcellent service from Claire and Jackie. Good, sensible and prompt communication throughout the selling process.
5/5
GoogleGreat communication, Olivia has gone above and beyond. Huge thank you.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWonderful service. Very friendly.
5/5
TrustpilotExcellent service
Excellent service. Dealt with my purchase so smoothly kept me updated, very friendly service. Would highly recommend.
5/5
GoogleOlivia has gone above and beyond to help us find our new home it is really appreciatedPositiveResponsiveness, Professionalism
5/5
GoogleFabulous service from start to finish. The Greasby team are just amazing. Thankyou guys for all your help and support 🙏🙏 …
1/5
TrustpilotAbsolutely horrendous from the word Go.
5/5
Trustpilot100% would recommend....
Olivia, Elkee & Jackie provided a fabulous service! We 100% recommend.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
5/5
GoogleExcellent service from the team here! Between Ben claire Jackie and Annete all very friendly helpful and efficient!
5/5
GoogleAbsolutely fantastic service throughout! Recommend to everyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEasy to deal with and very helpfulPositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jones and Chapman
How many reviews does Jones and Chapman have?
Jones and Chapman's Greasby office has 182 reviews across two platforms: 111 on Google, 71 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Jones and Chapman's rating?
Jones and Chapman is rated 3.8 out of 5 across all 182 reviews, and 4.9 out of 5 on Google from 111 reviews, checked 9 October 2026.
Where is Jones and Chapman's Greasby office?
Jones and Chapman, 142 Road, Greasby, Greasby CH49 3NQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.