Trusted Agent profile · Grays, Essex

haart Grays reviews

★★★★★ Excellent

752 reviews across 3 platforms

43 Orsett Road, Grays, Essex, RM17 5DS

Part of haart, see every office.

haart's office in Grays, Essex, at 43 Orsett Road, is rated 4.7 out of 5 across 752 reviews on three platforms, including 733 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

733

Reviews on Google

This office

Facebook logo

4.4 / 5

18

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Grays office, from every platform, shown as written. First names only.

5/5

Google

Highly recommend Haart! With the help of Haart I was able to purchase my first house. From the initial viewing to completion the entire team was extremely helpful and professional. I engaged with multiple people at the agency and everyone was so friendly and helpful. Jas and Nadine were the two people I engaged most with at the agency and they were fabulous to say the least. Always professional in their dealings and very friendly and positive. Following the first viewing, I contacted Jas to put an offer in and he was very quick to help facilitate the process and made himself available to answer any questions and allowed us to have multiple viewings of the property. Nadine, was excellent in helping to facilitate the process between the seller and my solicitor, and was available to answer any questions or queries I raised promptly on email or telephone. She helped me resolve any bottlenecks or issues that arose promptly. As a first time buyer and not really knowing the process behind buying a house, I really felt supported by the Haart team. Many thanks to them. I would highly recommend them.

Woubedle · 18 April 2022

Agent replied

Thank you so much for the feedback

5/5

Google

Nadine Matthews was a godsend! She assisted myself and the sellers in my move to new home....she coordinated abs liased with all parties...Solicitors, Agents and myself. NADINE went out of her way every morning chasing the sellers and buyers to make this sale happen. I am so overwhelmed with joy to have come across a hard working lady with so much experience and knowledge. Thankyou from my heart Nadine for pulling the impossible off...you made the move possible. Thankyou a million times.

Anupma · 14 March 2022

Agent replied

Thank you so much for your kind words Jas@haartHayes

5/5

Google

Gurinder helps and guides us to find the right property to rent. There was clear communication and support throughout the renting process. I recommend my friends and other people to approach them. Really satisfied with the services and appreciate the efforts of Gurinder and the whole team. Thanks

Jatinder · 25 July 2024

Agent replied · 24 August 2024

Good Morning Jatinder Thank you for your review. we are always happy to help. Thank you Regards Gurinder

5/5

Google

Jas Sagoo has facilitated both sales and lettings services for us on several occasions, his approach is refreshing compared to other agents. Jas is both honest and professional in his work he is without hesitation our go to person for this area. We would whole heartedly recommend his services over and above others.

Raj · 20 April 2024

Agent replied · 19 June 2024

Thank you so much for your kind words haart hayes sales

5/5

Google

I would like to give a huge thanks to Gurindur for making my experience of taking property. my first property a smooth and enjoyable process! He really put great thought into meeting my needs and was consistently helpful throughout! Super professional and great customer service, cannot recommend him enough!

Ravi · 25 June 2024

Agent replied · 24 August 2024

Thank you so much for your kind words! We're thrilled to hear that we made your first property acquisition a smooth and enjoyable experience. We always strives to meet clients' needs with great thought and professionalism. Your recommendation means a lot to us! Gurinder@haart Lettings

5/5

Google

Emilio for selling the houses and Nadine for the completion of both sales were very professional and extremely helpful. Through the 2 sales I have done with Haart I can honestly say Nadine was absolutely amazing so helpful and professional explaining a lot of the process my solicitor did not bother to do. I very rarely would give anyone a 10 out of 10 unless they were exceptional. Nadine you get 11 out of 10. Thankyou you were more than exceptional .PositiveResponsiveness, Professionalism

Jackie · 11 November 2021

Agent replied

Thank you so much for your feedback. Always here to help.

5/5

Google

Exceptional service from start to finish! My experience with haart exceeded my expectations. From the initial inquiry to the final viewing, every step was handled with professionalism and care. Harmeet went above and beyond to accommodate my schedule and preferences, ensuring that each property visit was tailored to my needs. Highly recommend!

Ritik · 20 April 2024

Agent replied · 24 August 2024

Thank you very much for your kind words. Regards Team Haart Hayes

5/5

Google

Gurinder, Harmeet are very efficient, professional and friendly! They made letting out extremely easy for me and would promptly answer emails and questions. A big thank you to all three! I would highly recommend Haart lettings.today we move a new house thank you Harmeet and gurinder

Anjali · 27 July 2024

Agent replied · 24 August 2024

Thank you Anjali for your kind review. Harmeet @ haart lettings

5/5

Google

Would like to thank everyone at Haart estate agents for there fabulous work in selling my property. A special mention to Nadine Matthew for ensuring the sale of the property was kept on track and moving quickly and smoothly, she was very helpful and could not have done more for us to ensure this was completed. I would also like to mention Steve Eren for his true professionalism and valuation of the property. He made it a extremely easy process for us and was the sole reason we decided to use Haart estate agents. And last but not least Emilio Williams on finding a buyer. Wonderful job by the whole of the team.PositiveResponsiveness, Quality, Professionalism, Value

Jade · 20 June 2021

Agent replied · 19 June 2024

Thank you so much. The team wishes you well in your new home. Regards Steve, Emilio and Nadine in sales Hayes.

5/5

Google

Excellent service delivery from Haart's Property Manager, Marcia Disney. Cannot believe how fortunate I have been to get lucky again with a professional, diligent, hardworking and knowledgeable individual. The shoes left by Matthew Blomeley were a big fill - and Ms Disney has delivered. Happy Landlords are a rarity - and I am one of those. Why? Inspite of a substantial workload/client listing - (i) my emails and queries are responded to in good time; (ii) complex situations have been un-tangled and dealt with, with deft and transparancy (so that I, as the Client Landlord, can understand the whys and wherefores and the remedy/solution; just as I like it and just as it should be!); (iii) have appreciated immensely the raising of flags for situations to be considered and corresponding with me 'out-of-business-hours'. Ms Disney - a big thank you! I have always said that what makes Haart one of the best outfits/agency around is its people - which explains why I have been a longstanding client (on both sides of a transaction).

Irene · 11 May 2021

Agent replied

Thank you Irene for your kind words , it is a pleasure to manage your property and i look forward to continuing our ongoing business relationship. Many Thanks Marcia Dinsey :)

5/5

Google

Having used steven a few times over the past few years I can honestly say he is bar far the best estate agent and most professional I have been lucky to meet and would like to thank him for all his great service over the years!!Many thanks Regards Albert

COVERT · 20 April 2024

Agent replied · 19 June 2024

Very kind words and thank you for your review haart hayes sales

5/5

Google

I would like to say a very big thank you to Nadine Mathew for all her hard work during the purchase of our property. She was constantly chasing up all the parties involved to speed up the process. The service received from Nadine was incredible. She returned all my calls and emails instantly and kept me updated at all times. The transaction was quite stressful for us but knowing Nadine was chasing the matter up, gave us the satisfaction that our case is in good hands. Further, her after sales service was just as good. Even after our completion Nadine assisted me with my queries and advised me accordingly. She is a credit to her profession. Additionally I would also like to thank Emilo who was our first point of contact and provided an excellent service. He really looked after us and assisted us throughout the case. Thank you for everything.

Renuka · 21 March 2021

Agent replied

Thank you so much for your kind words, regards Nadine and Emilio in haart sales

5/5

Google

I bought a property through haart in hayes and we had an issue with the warranty. Haart went out of their way to support this transaction, liase with the seller, lender, warranty provider to get this on the way. Special mention to Nadine Matthews who kept me updated and used her skills and experience to get me out of the hole. Jaas sagoo from sales who gave me confidence and believed on the transaction, and finally John from new home team who liaised with surveyors to remove the final hurdles. Overall a winning team combination and i will be recommending them to my friends

Muhammad · 28 January 2021

Agent replied

(Translated by Google) Kind Regards Jas and Nadine haart hayes sales (Original) Kind Regards Jas and Nadine haart hayes sales

5/5

Google

I would like to give a huge thanks to Raghav for making my experience of buying my first property a smooth and enjoyable process! He really put great thought into meeting my needs and was consistently helpful throughout! Super professional and great customer service, cannot recommend him enough!

Alisha · 20 April 2024

Agent replied · 19 June 2024

Thank you so much for your kind review haart hayes sales

5/5

Google

Pleasant experience, welcomed, assisted promptly. All questions answered satisfactorily by Joshua Nahar. Looking forward to get a letting soon

Patience · 1 August 2026

Agent replied · 22 August 2026

Thank you, patience! Appreciate your kind feedback. Best regards.

5/5

Google

Myself and my partner agreed a let on a rental property here and the agent Yasir Naeem couldn't have been more helpful if he tried! Such a polite, professional and compassionate man. He couldn't do enough for us and he is one of the only estate agents I have ever met that actually calls you back at the time stated and you don't have to chase to get answers to questions. Thank you Yasir you were amazing!

Jennifer · 26 June 2021

Agent replied

Dear Jennifer. Thank you for your kind words and feedback about Yasir. Very much appreciated. Ash Madan Branch Manager.

3/5

Google

I’ve had a mixed experience with Haart whilst securing my property with them. Initially Raghav was keen to sell us a property that we ended up buying, but …

Jaskaran · 13 January 2026

5/5

Google

After searching for many properties with many estate agents, I came across the one we're moving to through Haart. I was blown away with how helpful Yasir has been to me and my family to make this happen. He has been professional, patient and very supportive throughout the process. Every home searcher needs an agent like him. Thanks a lot Yasir for all your help. It's much appreciated :-).

Bianca · 16 August 2022

Agent replied

Thank you for your kind review. Thank you Yasir(Hayes Lettings)

5/5

Google

Sid was a great help. He helped me a lot with the paper work in the office as well as in the phone. He has also helped me with the questions I’ve had to ease my mind.

Javed · 8 October 2024

Agent replied · 22 October 2024

Thank you Nasim. Harmeet @ haart

5/5

Google

Gurinder and Harmeet were very helpful during the house renting process. They completed the necessary procedures very quickly and allowed me to settle in my house in a week. I thank them very much for their support.

Selami · 22 September 2024

Agent replied · 22 October 2024

Thank you Salami for your kind words. Regards Gurinder

5/5

Facebook

After a painful 3 months on the market with another Estate Agent, haart were like a breathe of fresh air. Sam and Zoe came round and listened to what we wanted from an agent and they worked their socks off to bring the right people round to view our property. We had a disappointing hurdle with one buyer pulling out of a transaction, however this didn’t stop Zoe from trying to resell our property, in fact I think she took as a personal achievement to get it sold. Sold is exactly what they did which we are so very grateful for. Communication was excellent all round. Feedback was timely and purposeful and no question was too much for the team. Janice who deals with the sale progression side of things was also great. Weekly emails were just brilliant to know that your sale was going in the right direction. Overall a 5 star service from the team. If you need an estate agent, look no further. You really won’t be disappointed. Well done haart.

Macca · 26 March 2020

Agent replied

Dear Macca Beth, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Zoe was determined to get your home sold and we are all so pleased that we managed to get it through to exchange and completion for you both. From all of us at Grays haart we wish you the best for the future.

5/5

Google

From the get go the whole team were very professional. This is the first time I have sold a property in 25 year and they put me a ease. Steve I think it was talked me through the whole process and explained every thing clearly. Nadine and Emilio kept me updated on the progress each time some one was to visit the properly and it sold with in 2 months and over the Christmas period as well . The team worked hard on my behalf I am due to sell another property soon and I will use the same team

Leslie · 25 February 2020

Agent replied

Dear Leslie Clode, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5/5

Google

hi all well all i can say is what a great service i received today by jas sagoo. i called today about needing paperwork regarding a property we sold 6 yrs ago. Jas was great cause he remembered me and my family and asked about everyone. He also helped with my enquires and was quick. so helpful and friendly Thank you so much for everything from selling our house 6 yrs ago and today.PositiveResponsiveness

Kulvinder · 25 August 2021

Agent replied

Kind Regards Jas and haart hayes sales

5/5

Facebook

We decided to sell our property with Haart Grays and as a coincidence the property we decided to offer on was also listed with Haart , from the very start I commend the staff at the Grays branch enough for the amount of help and advice the offered us to help with both the sale and the purchase of our property , Sam Long and Zoe Gibbons went above and beyond to make sure we were able to progress with our chosen property and often spent a lot of time making phone calls on our behalf to arrange viewings and chase interested parties . Myself and my husband are very grateful for everything they have done along the way and would recommend any of friends and family to them in the future . Thank you

Leanne · 17 February 2020

Agent replied · 24 April 2025

Dear Leanne Conroy, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling and buying. All of us in the office are so happy for you and your family that we got you the home that is right for you. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Grays estate agents

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Questions about haart Grays

How many reviews does haart Grays have?

haart's Grays office has 752 reviews across three platforms: 733 on Google, 18 on Facebook, 1 on View Agents.

What is haart Grays's rating?

haart Grays is rated 4.7 out of 5 across all 752 reviews, and 4.7 out of 5 on Google from 733 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Grays won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Grays office?

haart Grays, 43 Orsett Road, Grays, Essex, RM17 5DS.

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