Every review we hold for the Grays office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHighly recommend Haart! With the help of Haart I was able to purchase my first house. From the initial viewing to completion the entire team was extremely helpful and professional. I engaged with multiple people at the agency and everyone was so friendly and helpful. Jas and Nadine were the two people I engaged most with at the agency and they were fabulous to say the least. Always professional in their dealings and very friendly and positive. Following the first viewing, I contacted Jas to put an offer in and he was very quick to help facilitate the process and made himself available to answer any questions and allowed us to have multiple viewings of the property. Nadine, was excellent in helping to facilitate the process between the seller and my solicitor, and was available to answer any questions or queries I raised promptly on email or telephone. She helped me resolve any bottlenecks or issues that arose promptly. As a first time buyer and not really knowing the process behind buying a house, I really felt supported by the Haart team. Many thanks to them. I would highly recommend them.
Woubedle · 18 April 2022
Agent replied
Thank you so much for the feedback
★★★★★ 5/5
GoogleNadine Matthews was a godsend! She assisted myself and the sellers in my move to new home....she coordinated abs liased with all parties...Solicitors, Agents and myself. NADINE went out of her way every morning chasing the sellers and buyers to make this sale happen. I am so overwhelmed with joy to have come across a hard working lady with so much experience and knowledge. Thankyou from my heart Nadine for pulling the impossible off...you made the move possible. Thankyou a million times.
Anupma · 14 March 2022
Agent replied
Thank you so much for your kind words
Jas@haartHayes
★★★★★ 5/5
GoogleGurinder helps and guides us to find the right property to rent. There was clear communication and support throughout the renting process. I recommend my friends and other people to approach them. Really satisfied with the services and appreciate the efforts of Gurinder and the whole team. Thanks
Jatinder · 25 July 2024
Agent replied · 24 August 2024
Good Morning Jatinder
Thank you for your review.
we are always happy to help.
Thank you
Regards
Gurinder
★★★★★ 5/5
GoogleJas Sagoo has facilitated both sales and lettings services for us on several occasions, his approach is refreshing compared to other agents. Jas is both honest and professional in his work he is without hesitation our go to person for this area. We would whole heartedly recommend his services over and above others.
Raj · 20 April 2024
Agent replied · 19 June 2024
Thank you so much for your kind words
haart hayes sales
★★★★★ 5/5
GoogleI would like to give a huge thanks to Gurindur for making my experience of taking property. my first property a smooth and enjoyable process! He really put great thought into meeting my needs and was consistently helpful throughout! Super professional and great customer service, cannot recommend him enough!
Ravi · 25 June 2024
Agent replied · 24 August 2024
Thank you so much for your kind words! We're thrilled to hear that we made your first property acquisition a smooth and enjoyable experience. We always strives to meet clients' needs with great thought and professionalism. Your recommendation means a lot to us!
Gurinder@haart Lettings
★★★★★ 5/5
GoogleEmilio for selling the houses and Nadine for the completion of both sales were very professional and extremely helpful.
Through the 2 sales I have done with Haart I can honestly say Nadine was absolutely amazing so helpful and professional explaining a lot of the process my solicitor did not bother to do.
I very rarely would give anyone a 10 out of 10 unless they were exceptional. Nadine you get 11 out of 10. Thankyou you were more than exceptional .PositiveResponsiveness, Professionalism
Jackie · 11 November 2021
Agent replied
Thank you so much for your feedback. Always here to help.
★★★★★ 5/5
GoogleExceptional service from start to finish! My experience with haart exceeded my expectations. From the initial inquiry to the final viewing, every step was handled with professionalism and care. Harmeet went above and beyond to accommodate my schedule and preferences, ensuring that each property visit was tailored to my needs. Highly recommend!
Ritik · 20 April 2024
Agent replied · 24 August 2024
Thank you very much for your kind words.
Regards
Team Haart Hayes
★★★★★ 5/5
GoogleGurinder, Harmeet are very efficient, professional and friendly! They made letting out extremely easy for me and would promptly answer emails and questions. A big thank you to all three! I would highly recommend Haart lettings.today we move a new house thank you Harmeet and gurinder
Anjali · 27 July 2024
Agent replied · 24 August 2024
Thank you Anjali for your kind review. Harmeet @ haart lettings
★★★★★ 5/5
GoogleWould like to thank everyone at Haart estate agents for there fabulous work in selling my property. A special mention to Nadine Matthew for ensuring the sale of the property was kept on track and moving quickly and smoothly, she was very helpful and could not have done more for us to ensure this was completed. I would also like to mention Steve Eren for his true professionalism and valuation of the property. He made it a extremely easy process for us and was the sole reason we decided to use Haart estate agents. And last but not least Emilio Williams on finding a buyer. Wonderful job by the whole of the team.PositiveResponsiveness, Quality, Professionalism, Value
Jade · 20 June 2021
Agent replied · 19 June 2024
Thank you so much. The team wishes you well in your new home. Regards Steve, Emilio and Nadine in sales Hayes.
★★★★★ 5/5
GoogleExcellent service delivery from Haart's Property Manager, Marcia Disney. Cannot believe how fortunate I have been to get lucky again with a professional, diligent, hardworking and knowledgeable individual. The shoes left by Matthew Blomeley were a big fill - and Ms Disney has delivered.
Happy Landlords are a rarity - and I am one of those. Why? Inspite of a substantial workload/client listing - (i) my emails and queries are responded to in good time; (ii) complex situations have been un-tangled and dealt with, with deft and transparancy (so that I, as the Client Landlord, can understand the whys and wherefores and the remedy/solution; just as I like it and just as it should be!); (iii) have appreciated immensely the raising of flags for situations to be considered and corresponding with me 'out-of-business-hours'.
Ms Disney - a big thank you!
I have always said that what makes Haart one of the best outfits/agency around is its people - which explains why I have been a longstanding client (on both sides of a transaction).
Irene · 11 May 2021
Agent replied
Thank you Irene for your kind words , it is a pleasure to manage your property and i look forward to continuing our ongoing business relationship.
Many Thanks Marcia Dinsey :)
★★★★★ 5/5
GoogleHaving used steven a few times over the past few years I can honestly say he is bar far the best estate agent and most professional I have been lucky to meet and would like to thank him for all his great service over the years!!Many thanks Regards Albert
COVERT · 20 April 2024
Agent replied · 19 June 2024
Very kind words and thank you for your review
haart hayes sales
★★★★★ 5/5
GoogleI would like to say a very big thank you to Nadine Mathew for all her hard work during the purchase of our property. She was constantly chasing up all the parties involved to speed up the process. The service received from Nadine was incredible. She returned all my calls and emails instantly and kept me updated at all times. The transaction was quite stressful for us but knowing Nadine was chasing the matter up, gave us the satisfaction that our case is in good hands. Further, her after sales service was just as good. Even after our completion Nadine assisted me with my queries and advised me accordingly. She is a credit to her profession. Additionally I would also like to thank Emilo who was our first point of contact and provided an excellent service. He really looked after us and assisted us throughout the case. Thank you for everything.
Renuka · 21 March 2021
Agent replied
Thank you so much for your kind words, regards Nadine and Emilio in haart sales
★★★★★ 5/5
GoogleI bought a property through haart in hayes and we had an issue with the warranty. Haart went out of their way to support this transaction, liase with the seller, lender, warranty provider to get this on the way. Special mention to Nadine Matthews who kept me updated and used her skills and experience to get me out of the hole. Jaas sagoo from sales who gave me confidence and believed on the transaction, and finally John from new home team who liaised with surveyors to remove the final hurdles.
Overall a winning team combination and i will be recommending them to my friends
Muhammad · 28 January 2021
Agent replied
(Translated by Google) Kind Regards Jas and Nadine haart hayes sales
(Original)
Kind Regards Jas and Nadine haart hayes sales
★★★★★ 5/5
GoogleI would like to give a huge thanks to Raghav for making my experience of buying my first property a smooth and enjoyable process! He really put great thought into meeting my needs and was consistently helpful throughout! Super professional and great customer service, cannot recommend him enough!
Alisha · 20 April 2024
Agent replied · 19 June 2024
Thank you so much for your kind review
haart hayes sales
★★★★★ 5/5
GooglePleasant experience, welcomed, assisted promptly. All questions answered satisfactorily by Joshua Nahar. Looking forward to get a letting soon
Patience · 1 August 2026
Agent replied · 22 August 2026
Thank you, patience! Appreciate your kind feedback. Best regards.
★★★★★ 5/5
GoogleMyself and my partner agreed a let on a rental property here and the agent Yasir Naeem couldn't have been more helpful if he tried! Such a polite, professional and compassionate man. He couldn't do enough for us and he is one of the only estate agents I have ever met that actually calls you back at the time stated and you don't have to chase to get answers to questions.
Thank you Yasir you were amazing!
Jennifer · 26 June 2021
Agent replied
Dear Jennifer. Thank you for your kind words and feedback about Yasir. Very much appreciated. Ash Madan Branch Manager.
★★★★★ 3/5
GoogleI’ve had a mixed experience with Haart whilst securing my property with them.
Initially Raghav was keen to sell us a property that we ended up buying, but …
Jaskaran · 13 January 2026
★★★★★ 5/5
GoogleAfter searching for many properties with many estate agents, I came across the one we're moving to through Haart.
I was blown away with how helpful Yasir has been to me and my family to make this happen.
He has been professional, patient and very supportive throughout the process.
Every home searcher needs an agent like him.
Thanks a lot Yasir for all your help. It's much appreciated :-).
Bianca · 16 August 2022
Agent replied
Thank you for your kind review.
Thank you
Yasir(Hayes Lettings)
★★★★★ 5/5
GoogleSid was a great help. He helped me a lot with the paper work in the office as well as in the phone. He has also helped me with the questions I’ve had to ease my mind.
Javed · 8 October 2024
Agent replied · 22 October 2024
Thank you Nasim. Harmeet @ haart
★★★★★ 5/5
GoogleGurinder and Harmeet were very helpful during the house renting process. They completed the necessary procedures very quickly and allowed me to settle in my house in a week. I thank them very much for their support.
Selami · 22 September 2024
Agent replied · 22 October 2024
Thank you Salami for your kind words.
Regards
Gurinder
★★★★★ 5/5
FacebookAfter a painful 3 months on the market with another Estate Agent, haart were like a breathe of fresh air. Sam and Zoe came round and listened to what we wanted from an agent and they worked their socks off to bring the right people round to view our property. We had a disappointing hurdle with one buyer pulling out of a transaction, however this didn’t stop Zoe from trying to resell our property, in fact I think she took as a personal achievement to get it sold. Sold is exactly what they did which we are so very grateful for. Communication was excellent all round. Feedback was timely and purposeful and no question was too much for the team. Janice who deals with the sale progression side of things was also great. Weekly emails were just brilliant to know that your sale was going in the right direction. Overall a 5 star service from the team. If you need an estate agent, look no further. You really won’t be disappointed. Well done haart.
Macca · 26 March 2020
Agent replied
Dear Macca Beth,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Zoe was determined to get your home sold and we are all so pleased that we managed to get it through to exchange and completion for you both. From all of us at Grays haart we wish you the best for the future.
★★★★★ 5/5
GoogleFrom the get go the whole team were very professional. This is the first time I have sold a property in 25 year and they put me a ease. Steve I think it was talked me through the whole process and explained every thing clearly. Nadine and Emilio kept me updated on the progress each time some one was to visit the properly and it sold with in 2 months and over the Christmas period as well . The team worked hard on my behalf I am due to sell another property soon and I will use the same team
Leslie · 25 February 2020
Agent replied
Dear Leslie Clode, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
★★★★★ 5/5
Googlehi all
well all i can say is what a great service i received today by jas sagoo.
i called today about needing paperwork regarding a property we sold 6 yrs ago.
Jas was great cause he remembered me and my family and asked about everyone.
He also helped with my enquires and was quick.
so helpful and friendly
Thank you so much for everything from selling our house 6 yrs ago and today.PositiveResponsiveness
Kulvinder · 25 August 2021
Agent replied
Kind Regards Jas and haart hayes sales
★★★★★ 5/5
FacebookWe decided to sell our property with Haart Grays and as a coincidence the property we decided to offer on was also listed with Haart , from the very start I commend the staff at the Grays branch enough for the amount of help and advice the offered us to help with both the sale and the purchase of our property , Sam Long and Zoe Gibbons went above and beyond to make sure we were able to progress with our chosen property and often spent a lot of time making phone calls on our behalf to arrange viewings and chase interested parties .
Myself and my husband are very grateful for everything they have done along the way and would recommend any of friends and family to them in the future .
Thank you
Leanne · 17 February 2020
Agent replied · 24 April 2025
Dear Leanne Conroy,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling and buying.
All of us in the office are so happy for you and your family that we got you the home that is right for you. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Grays estate agents
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