Every review we hold for the Grays office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIn a very slow market Haart estate agents managed to sell my property for near asking price . I would highly recommend Haarts for their professionalism . I was particularly impressed with the fact that they only sent clients to view who had been well vetted so it was definitely quality over quantity. I initially met with Steve who explained clearly how Haart operate using social media for example . He convinced me to go with Haart even though there are many other agents in the area offering lower rates. Emilio took over in showing clients my property . He was very reachable and had a very pleasant manner. Finally thanks also to Nadine who progressed the sale once the offer was accepted .
Jas · 23 December 2019
Agent replied
Dear Jas K, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
★★★★★ 5/5
GoogleI had plesent experience with Harmeet Kaur.
Very kind and loving nature. Understood my preference and Explained everything properly and clearly. Thank you so much Harmeet for your efforts.
Bless you.
Parminder · 25 November 2024
Agent replied · 29 July 2023
Thank you so much Parminder for these lovely words. haart @ lettings
★★★★★ 5/5
GoogleWe were impressed with Steve from Haarts when we were deciding which agent to use to market a property we were selling. ( Another local agent didn't bother to turn up at an appointed time ). Steve was on time for the appointment and outlined clearly how Haarts would handle the sale for us. As a result we had no hesitation in signing up with Haarts. Throughout the sale Nadine was our main contact and we received daily updates on progress. Kia also was available to keep us in the loop. We were very impressed with the customer service and care Nadine, Kia and other office staff provided which gave us confidence throughout the sale that matters were being handled efficiently. We have no hesitation in recommending Haarts Estate Agent
Norman · 25 September 2019
Agent replied
Dear Norman Stevens, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
★★★★★ 5/5
GoogleHey Neha here me and my husband just rented a house from MR Kumail Abbas from haart hayes we got a very good customer service from MR Kumail Abbas he is very good Manager I have every seen
Vishal · 13 February 2026
Agent replied · 13 April 2026
Hi Neha,
Thank you for your feedback, we're happy that you had great customer service from Mr Kumail Abbas. Congratulations on your new home, we wish you all the best and look forward to staying in touch.
★★★★★ 5/5
GoogleI had couple of viewings with George. I found George really good at his job. He is straight forward and unlike some other estate agent's sales people, George doesn't try to sale any property by pressure. He gives space for the buyer to think and he also answers questions within reasonable time. And when a suitable property for the buyer comes in market, George gets in touch with buyer and arranges a viewing. George is really good. I am absolutely happy from his service. And also, George is working with one of the best estate agents *****
Fahima · 29 July 2019
Agent replied
Hi Fahima Ahmadi, we are very happy to have provided you with such a positive experience! Thank you again for the great review!
★★★★★ 5/5
GoogleToday Josh arrange a flat viewing and he was a very nice and humble.
Royal · 8 August 2026
Agent replied · 22 August 2026
Thank you so much for the feedback :)
★★★★★ 5/5
GoogleSteven was warm, friendly and had the time to listen to what we are looking for. He wasn't pushy and really understood our situation as I live with elderly parents. Steven was kind, empathetic and a pleasure to speak too and work with.
Minreet · 20 April 2024
Agent replied · 19 June 2024
Thank you so much for your kind words
haart hayes sales
★★★★★ 5/5
GoogleI recently had the pleasure of working with Miss Harmeet from Heart House Letting, and I couldn't be more grateful for her help. From start to finish, she was incredibly professional, attentive, and always ready to assist with any questions or concerns I had. Her knowledge of the property market, combined with her genuine desire to ensure everything went smoothly, made the entire process stress-free.
She went above and beyond to provide personalized advice and timely updates, making sure I felt supported every step of the way. It's rare to come across someone who is as dedicated and approachable as Harmeet, and I highly recommend her to anyone in need of expert assistance in the property market. Thank you, Harmeet, for all your help, you truly made a difference!
Pravu · 1 October 2024
Agent replied · 22 October 2024
Thank you Pravu for your review. Harmeet is indeed the rare agent everyone looks for. Harmeet @ haart lettings
★★★★★ 5/5
GoogleWe were purchasing a property via Haart. There was some issue with the title which was flagged by solicitors quite late in the process. Haart made an extra ordinary effort to liaise between us the seller and the solicitors acting for us. Their perseverance is what made the completion possible. If selling your house I would recommend using them as they will go out of the way to help you.PositiveResponsiveness, Professionalism
Sandeep · 20 June 2021
Agent replied · 19 June 2024
Thank you so much, always happy to help.
★★★★★ 5/5
GoogleAs a new renter in the UK, haart was extremely helpful and supportive during the process. Harmeet Kaur was handling our whole rental process and she was incredibly clear and helpful throughout the whole process.
Damz · 3 August 2024
Agent replied · 24 August 2024
Thank you for your kind words.
Regards Hanna
★★★★★ 5/5
GoogleI have had an excellent experience with Nadine at Haart. She has provided me with excellent support regarding sale of my house and managed all parts of the process for me extremely well. She has also supported me during the legal process of purchase of my new house. She was extremely helpful, knowledgeable and friendly. Thank you Nadine, you are a huge asset to your team!!!
Anna · 14 March 2022
Agent replied
Thank you so much from the whole team at haart Hayes
★★★★★ 5/5
GoogleI have had to deal with a property (Lettings) issue which needed prompt attention, I contacted Kalina Owczarek Senior Property Manager at Haarts who has been very helpful and thorough in supplying the information I required. Kalina has been very professional, understanding and made time to listen to the concerns I had and dealt with things promptly. Very grateful for the excellent service.
Pankaj · 29 July 2022
Agent replied
Thank you very much for your great review.
★★★★★ 5/5
GoogleVery happy with Joshua's service in helping us find a property
Ruchi · 1 August 2026
Agent replied · 22 August 2026
Thank you, Ruchi,
Pleasure working with you
★★★★★ 5/5
GoogleEmilio has been great with helping me sell my home always on the other side of the phone if I needed assistance with anything. Service is second to none and will definitely always recommend him to friends and family.
Reg · 20 April 2024
Agent replied · 19 June 2024
Thank you for the feedback
haart hayes sales
★★★★★ 5/5
GoogleJoshua very good service helped us find a new property!
Akash · 1 August 2026
Agent replied · 22 August 2026
Thank you Akash!
Best Regards
Josh
★★★★★ 5/5
GoogleThe whole team is very efficient and organised in getting the job done. They communicate very well . Poonam Begraj has been very helpful in my lettings and keen to get the job completed . I recommend Haart estates for buying and letting .
Kiranjit · 23 December 2023
Agent replied · 30 December 2023
Thank you for your kind words Kiranjit, always happy to help .
Thank you
Regards
Gurinder Sodhi
Hayes Lettings team
★★★★★ 5/5
GoogleI’m genuinely thankful for the great service provided by Kumail Abbas. An honest and professional estate agent who was always helpful and approachable. I felt well supported from start to finish and would happily recommend him.
Adnan · 13 January 2026
Agent replied · 13 April 2026
Thank you sincerely for your kind words. I truly appreciate your trust and recommendation, and I’m glad I could support you throughout the entire process.
★★★★★ 4/5
GoogleWe have just bought our first house and are happy with the help and support we received from Haart. Kia was very helpful in guiding us through the first steps and Nadine kept us well informed later on in the process. It took all a bit longer than expected, but it was good to know that Nadine was on top of it and trying to speed up the process as much as possible. Thanks!
Carloes · 24 August 2019
Agent replied
Dear Carloes Brink, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Hayes (Middx) estate agents
★★★★★ 5/5
GoogleI have had to deal with a property (Lettings) issue which needed prompt attention, I contacted Kalina Owczarek Senior Property Manager at Haarts who has been very helpful and thorough in supplying the information I required. Kalina has been very professional, understanding and made time to listen to the concerns I had and dealt with things promptly. Very grateful for the excellent service.
Hello · 22 March 2022
Agent replied · 21 March 2024
Hi, Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 1/5
GoogleSave your time and money, landlords.
These guys will have you on the chase for your property keys for a whole month, resulting in lost time and not to mention rental income.
This ordeal had us delay our conversion by 2 months. Tsk tsk, fool me once.
The future is no pesky agents to suck the life out of you.
David · 13 March 2026
★★★★★ 5/5
GoogleMe and my wife started our journey for house hunting about 3-4 months ago . Came across many agents and put offer on some houses. No one showed much interest in selling house. I have to call them every day for an update. But luckily one day my wife checked one of the house by haart hayes and we went straight to haart hayes office to put offer on it and luckily Mr **Jas** was there . He showed us the interest that we wanted to see in an agent . And we had a vibe that now our house hunting journey will end up here and yes it ended up . He is helping a-lot in buying the property we was looking for. And as we are first time buyer, he is helping a-lot in saving some money, where ever we can, by giving some tips and tricks. We are Now half way in the process and hopefully will get keys soon. We would like to thank him as much as we can for helping us in buying our dream house.
Ravvideep · 25 July 2024
Agent replied · 24 August 2024
Thank you for your kind words. Always happy to help
haart hayes sales
★★★★★ 5/5
GoogleRaghav Was really helpful.
He gave us a little time on our own to see the property and talk about it between ourselves unlike some estate agents who sort of quickly rushes everyone.
Thank you Raghav
Ahmad
Sultan · 20 April 2024
Agent replied · 19 June 2024
Thanks for the great review
haart hayes sales
★★★★★ 5/5
GoogleRaghav was an amazing person to work with, got everything that I needed sorted very effectively and efficiently, he found properties that were in great locations and prices that I couldn’t imagine getting with out him. If anyone is looking for properties I highly recommend going through him.
Kushal · 15 July 2023
Agent replied · 29 July 2023
Thank you for your kind words, feel free to contact for your property needs
★★★★★ 5/5
GoogleKumail Abbas, with great patience and charm answered all my queries about the property, and was well informed about the neighbourhood too. Enormous help in making the right decisions. Thank you 🙏🏽 …
Ali · 13 January 2026
Agent replied · 13 April 2026
Thank you for your kind feedback, I’m glad I could assist you with patience and helpful guidance.
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