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Edward Clark Estates reviews

4.3

★★★★★ Great

123 reviews across 1 platform

36 Orsett Road, Grays RM17 5EB

Edward Clark Estates's Grays office at 36 Orsett Road is rated 4.3 out of 5 across 123 reviews on 1 platform, including 123 Google reviews rated 4.3. Checked 9 October 2026.

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4.3 / 5

123

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Grays office, from every platform, shown as written. First names only.

1/5

Google

3.15 viewing booked.agent never showed and not answering the phone AVOID!!AVOID!!

Brian · 13 April 2024

Agent replied · 16 June 2024

Hi Brain. I'm extremely sorry you felt this deserved a 1 star review. The minute we discovered the appointment could not happen, we wanted to inform you immediately. We're in the business of selling and renting homes, not cancelling appointments. It was something genuinely out of our control. The moment we discovered the appointment could not happen we called you to let you know. We pride ourselves on delivering a great service, so I'm honestly devastated you felt this deserved a 1 star review, considering most of our reviews are 5 stars, based on hot communication and service. If we can make this up to you, do let us know. Kind Regards Edward Clark Estates

5/5

Google

I recently used the services of Edward Clark Estates for letting a property in Tilbury. They found me a tenant at the full asking price within 7 days and I found them both professional and extremely efficient. They now manage the property for me. Richard Newbold

Richard · 18 June 2017

Agent replied · 16 June 2024

Dear Mr Newbold, I am thrilled to hear you are extremely happy with the service we provided and continue to provide for you here at Edward Clark Estates. Richard, you are always an absolute pleasure to deal with and your new tenants are delighted with the property. Many Thanks Edward Clark Estates

5/5

Google

Excellent services offered on time and all staff paying more attention to details, really friendly atmosphere and a fair price for each service provided Really helpful and highly recommended to any of my friends Daniela OPositiveResponsiveness, Quality, Professionalism, Value

RazvyPlaysMC · 24 August 2020

Agent replied · 16 June 2024

Dear Daniela, Thank you for your kind words. I am really happy to hear that you have had good experiences with us so far. We look forward to working with you in the future. Kind Regards Edward Clark Estates

5/5

Google

Have rented my property through this company for a number of years and I am always impressed by their professionalism, efficiency and always providing a human touch. I would be very confident if they were selling my home.

Ben · 17 June 2020

Agent replied · 16 June 2024

Dear Mr Clifford, Thank you for taking the time to write such a fantastic 5* review of Edward Clark Estates. We always try to go above and beyond for our Clients so it’s wonderful when it is recognised. I will make sure your comments are passed on to the lettings team. Kind Regards Edward Clark Estates

5/5

Google

It wasn't rushed great service always asked if u got any questions? Honest service. Made u feel at home.

Mubarak · 16 April 2023

Agent replied · 16 June 2024

Dear Mubarak, Thank you so much for your 5* review and I am delighted that the team have continued to deliver an exceptional customer experience. I will pass on your kind words to the team and we look forward to helping you or anyone you … More

5/5

Google

I bought and sold through Edward Clark Estates and found the customer service to be exemplary. All the staff in the office were friendly and professional, and kept me advised throughout all the stages, and I would heartily recommend them. Thanks again

James · 18 June 2017

Agent replied · 16 June 2024

Thanks for the feedback Mr Partleton. Good luck in your new home.

1/5

Google

Rude! Unprofessional! …

Avram · 16 April 2024

Agent replied · 16 June 2024

Hi Avram, It is disappointing to see the 1 star review that you recently left. Having … More

5/5

Google

First class service from all the team at Edward Clark Estates Achieved full asking price within days of listing. Very efficient with good communication from start to finish. Highly recommended.PositiveProfessionalism

Mark · 24 August 2021

Agent replied · 16 June 2024

Mr Nason, Really appreciate this review! thank you so much. We're always trying to push that bar of service higher and higher, so it's always great to have recognition for that. If you need anything now or in the future, just as always, give us a shout. We're always here to help. Have a great day. Kind Regards Edward Clark Estates

5/5

Google

Alfie, young nice gentleman helped me out with all my requests. He really did put his hart in what he was doing. Thank you so much for everything you have done for me. GO ALFIE!!!!

Paulius · 17 June 2020

Agent replied · 16 June 2024

Dear Paulius, thank you for your fantastic review, It is great to hear you are happy with the service you have received from Alfie and the team. We try to be as transparent as possible and offer advice to our clients, so we are pleased to hear you have felt supported throughout the process. We look forward to working with you in the future. Kind Regards Edward Clark Estates

5/5

Google

Rented our first property through Edward Clark Estates and could not have had a better experience. The agents have all been friendly, helpful and understanding from the moment we arranged our first viewing and throughout our tenancy.

Tom · 18 June 2019

Agent replied · 16 June 2024

Dear Tom & Ellie, Thank you so much for your 5 star review, it is truly appreciated by the team. We have always been delighted to have been of service to you and wish you all the best in your new home. Kind Regards Edward Clark Estates

5/5

Google

EDWARDCLARK ESTATE AGENTS ARE BY FAR THE BEST COMPANY I HAVE USED. I'M A LANDLORD AND THEY HAVE BEEN LOOKING AFTER A NUMBER OF MY PROPERTIES FOR A FEW YEARS NOW,THEY DO AN EXTREMELY PROFESSIONAL JOB,

Steve · 18 June 2019

Agent replied · 16 June 2024

Hi Steve, thank you so much for taking the time to review our service, amazing feedback, we look forward to working with you in the future and your portfolio of properties. Kind Regards Edward Clark Estates

5/5

Google

The staff at Edward Clark go over and above to ensure they provide the most efficient and friendly service. They are very helpful in every service they provide and completed everything I asked with a very short turn around and I cannot thank them enough for this. They were highly professional with dealing with every request. I would highly recommend them to anyone with any aspect of property.

Mercedes · 18 June 2019

1/5

Google

Worst experience I have ever had dealing with these very rude staff. If you want to be spoken to like rubbish threatened pay endless fees. Then they would be highly recommended. Save your money go elsewhere. John

Victoria · 18 June 2018

Agent replied · 16 June 2024

Thank you for your review, it is unfortunate you feel that way however we act on behalf of our landlord and when tenants leave a property in such a bad state of repair including fleas in the property where we had to get the property fumigated, glass door from the oven hanging off, new carpets put down that don’t even reach the threshold, and many other dis repairs, then yes money will be deducted from the tenant to put right and wrong doings they have created whilst in the property. However these are always backed up with quotations and the tenants are always welcome to obtain alternative quotations from qualified companies. Kind Regards Edward Clark Estates

5/5

Google

Very efficient & friendly staff, easy to talk to and thorough with all checks; they actively work to ensure a positive experience with both landlord & tenant. Always a pleasure to chat with Chloe.

Paul · 18 June 2019

Agent replied · 16 June 2024

Hi Paul. Many thanks for taking the time to write this fantastic 5* review. I will pass your kind words onto Chloe at our lettings department and look forward to working with you in the future. Kind Regards Edward Clark Estates

5/5

Google

Amazing help. Actually Shelly has helped us so much beyond the call of a letting agent that she has made a huge difference in our lives. 10 stars out of 5!!

Dan · 17 June 2020

Agent replied · 16 June 2024

Dear Mr Axtell, thank you for your amazing 5 star review. We really appreciate you taking the time to share your experience with us. I am really pleased you were impressed by the level of service provided by Shelley and will pass on your kind comments. We look forward to assisting you again in the future. Kind Regards Edward Clark Estates

5/5

Google

A fantastic letting agent with service second to none. They have been so quick to get my apartment on the market and rented out quickly with no fuss. Highly recommend!

Faye · 17 June 2020

Agent replied · 16 June 2024

Hi Faye, Thank you for taking the time to provide a fantastic 5-Star rating and review via Google. I am delighted that your experience with Edward Clark Estates was a positive one and that the service you received was second to none. Wishing you all the best for 2020. Kind Regards Edward Clark Estates

5/5

Google

Very pleased with service provided by Alfie, he made the whole process effortless and I would definitely recommend using Edward Clark Estates again !!!

Johanna · 17 June 2021

Agent replied · 16 June 2024

Hi Johanna, Thank you for taking the time to share your recent experience with us. I am pleased to hear that you were impressed by the level of service provided by Alfie , we very much appreciate your 5 star award and positive comments. We look forward to assisting you again in the future. Kind Regards Edward Clark Estates

5/5

Google

i was very impressed with the service at Edward Clark Estates if you need a house these guys are very quick and helpful. Highly recommended

Shkelzen · 17 June 2020

Agent replied · 16 June 2024

Thank you Shkelzen for your superb 5* review of the great service you received, it is a pleasure to read and i will pass on your kind words to all involved. Kind Regards Edward Clark Estates

5/5

Google

I am so happy from Edward Clark, there always helpful and friendly. They help us to find right place. I definitely recommend the agency.

Aleksandar · 17 June 2020

Agent replied · 16 June 2024

Dear Aleksandar, thank you so much for your 5 star review, it is truly appreciated by the team. We have always been delighted to have been of service to you and wish you all the best in your new home. Kind Regards Edward Clark Estates

5/5

Google

I definitely recommend Edward Clark to anyone, their staff are extremely friendly and very helpful, from my own experience with this company I definitely do recommend it to all.

M · 18 June 2017

Agent replied · 16 June 2024

Hi Mr Naqshbandi, thank you for taking the time to leave your kind comments. We are pleased to hear that you are happy with the service you have received from us over the past 5 years, and will be sure to pass your kind words along to our team.

5/5

Google

It's the first time we rent a property through an estate agent. So far we are really pleased. Thanks to all of you.

Xaris · 17 June 2020

Agent replied · 16 June 2024

Dear Xaris, thank you for your fantastic 5* review, we are always pleased to hear that our tenants would recommend us to their friends and family. Kind Regards Edward Clark Estates

4/5

Google

I had a poor experience with another agent so changed to Edward Clarke. I found them helpful and they persevered with finding me a buyer.

Sarah · 18 June 2019

Agent replied · 16 June 2024

Dear Sarah, Thank you for taking the time to leave a review for us at Edward Clark Estates. We're happy we could meet your expectations! Best wishes in your new home. Kind Regards Edward Clark Estates

5/5

Google

Excellent service very helpful and friendly would use their services again.

Jackie · 17 June 2022

Agent replied · 16 June 2024

Dear Mrs McCann, Really appreciate this review. Thank you so much. We're always trying to push that bar of service higher and higher, so it's always great to have recognition for that. If you need anything now or in the future, just as always, give us a shout. We're always here to help. Have a great day. Kind Regards Edward Clark Estates

5/5

Google

Absolutely brilliant Estate agents. All the staff have always been extremely professional and helpful. Anyone wishing to use them will not be disappointed

Gurminder · 18 June 2019

Agent replied · 16 June 2024

Hi Mr Basi, Thank you for your fantastic 5* review in relation to your experience of renting out your home through Edward Clark Estates. We aim to give the best possible service to our landlords and also to our tenants. All of us at Edward Clark Estates would like to thank you for your kind words and wish you all the very best for the future. Kind Regards Edward Clark Estates

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Read Edward Clark Estates's Google reviews

Questions about Edward Clark Estates

How many reviews does Edward Clark Estates have?

Edward Clark Estates's Grays office has 123 reviews across 1 platform: 123 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Edward Clark Estates's rating?

Edward Clark Estates is rated 4.3 out of 5 across all 123 reviews, and 4.3 out of 5 on Google from 123 reviews, checked 9 October 2026.

Where is Edward Clark Estates's Grays office?

Edward Clark Estates, 36 Orsett Road, Grays RM17 5EB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.