Edward Clark Estates reviews

★★★★★ 5/5

Google

I have been searching for a flat for a long time, with no luck. I found this one and Shelley was on it so quickly - she got me a viewing and moved in within two weeks. Absolutely fabulous service. She was very lovely to speak to, very helpful and went through everything with me, again quickly, but clearly. I get the impression that she is organised down to the minute in all aspects of her life which I relate to! I highly recommend this estate agency - they are small and care, unlike larger ones where there are ridiculous requirements. Can't thank her enough really!

Michelle · 13 April 2024

★★★★★ 5/5

Google

Clark, Shelley and the team have managed our rented flat for many years. We have always found them to be professional and helpful with any issues that have arisen. They recently assisted with the sale of the flat with the same professionalism and support. We would highly recommend them for renting or selling, Alan & Karen

Alan · 13 April 2024

★★★★★ 1/5

Google

I had very bad experience with this Edward Clark Estates agency.. (It was all good until Russel was no longer working there) If possible - AVOID.. I found them very unprofessional, I had to chase this agency on a daily basis to get anything done.. Few times I asked them to put me trough to the manager they would promise me that they will call me back.. NEVER DID.. There was quite few times where I actually felt harassed by them..NegativeResponsiveness, Quality, Professionalism

Paul · 24 August 2021

★★★★★ 5/5

Google

Thank you for being there in my time of need. Sorted out a lot of things for me very quickly. The hole team is always there to help. Phone calls emails is quick to respond. Can not prays this company enought. Will not use another estate agent again. Shelley was amazing. Always felt she had the time to talk and reassure me about everything, even that i could see was rushed of her feet she made the time. Thank you so much.

Wanja · 17 June 2020

★★★★★ 5/5

Google

We moved to Australia in 2012 and have been letting our house with Edward Clark Estates for the past 8 years. It's not easy when you are so far away but Shelley has been so good looking after everything for us. Everything has just been ticking over like a well oiled machine. We recently decided to sell the property and she got that done within 2 days as well! Could not be any happier with that and I would not hesitate to recommend them to anyone. Thanks for all you have done for us Shelley! You are a superstar! :)

Josh · 17 June 2020

★★★★★ 5/5

Google

Been living at Salisbury Road now for just over 2 and a half years and I have to say I highly recommend these guys, much much better than my previous estate agents I dealt with. They are brilliant to talk to, extremely helpful, especially Chloe who is lovely and is always making sure everything is ok. Landlord is also really good and very helpful both are always willing to go out of their way to make your tenancy comfortable as possible. Whether you're renting, buying or selling these are the estate agents for you.

Steve · 18 June 2019

★★★★★ 5/5

Google

Jacob has been great with keeping us up to date and organising our move into a rental property. I've found that he was always happy to answer any questions or provide information which has been really helpful. When asked for certain documents, he has sent them all over with no fuss and has been super helpful. Would recommend this agency to a friend ⭐️⭐️⭐️⭐️⭐️PositiveProfessionalism

Courtney-May · 24 August 2022

★★★★★ 5/5

Google

We have had a fantastic experience dealing with Edward Clark Estates. We dealt with Alfie from viewing through to signing. It wasn't always straightforward and efficient due to our circumstances although Alfie was patient and went above and beyond to make sure we got the property we really wanted. Estate agents often get a bad name but the service and care we have had has been second to none.PositiveResponsiveness, Quality, Professionalism, Value

Eoin · 24 October 2020

★★★★★ 5/5

Google

We have had a fantastic experience dealing with Edward Clark Estates. We dealt with Alfie from viewing through to signing. It wasn't always straightforward and efficient due to our circumstances although Alfie was patient and went above and beyond to make sure we got the property we really wanted. Estate agents often get a bad name but the service and care we have had has been second to none.PositiveResponsiveness, Quality, Professionalism, Value

Eoin · 24 August 2020

★★★★★ 5/5

Google

Thank you Shelley & Alfie..I was really happy with the service from Edward Clark Estates at Grays - they were very professional, easy to deal with, know the local market very well and got a good price. They kept us informed and dealt with all our queries before the completion to keep the sale on track. I'd really recommend them to anyone looking for the best local agency.

Taneem · 17 June 2020

★★★★★ 1/5

Google

Arranged a viewing with my partner for 6pm. Called several times to confirm viewing as we were travelling over an hour away and never showed up. Stuck around for 20 minutes just to give the benefit of the doubt. Tried calling several times and no answer either. Time and petrol wasted thanks to this estate agents. Incredibly unprofessional!! Update; we arrived at 5:30 and stayed until 6:30pm. Yes, we knocked a few times and clearly no one was at home. We attempted to call the office and there was no answer. We left a note and the tenant eventually called us. Regardless of who is supposed to show us around, the estate agents are the ones managing the sale of the property. In the time we were scheduled to have our viewing and when we actually got to see the property, we placed an offer elsewhere.

Nav · 13 April 2024

★★★★★ 5/5

Google

Just want to give a huge thanks to Shelley for being so helpful and amazing from day dot. And a huge thanks to Chris on the handover. You guys have been amazing!! Thank you so much!! #NorthC# :)

Sadz · 26 April 2025

★★★★★ 1/5

Google

Arranged a viewing with my partner for 6pm. Called several times to confirm viewing as we were travelling over an hour away and never showed up. Stuck around for 20 minutes just to give the benefit of the doubt. Tried calling several times and no answer either. Time and petrol wasted thanks to this estate agents. Incredibly unprofessional!! Update; we arrived at 5:30 and stayed until 6:30pm. Yes, we knocked a few times and clearly no one was at home. We attempted to call the office and there was no answer. We left a note and the tenant eventually called us. Regardless of who is supposed to show us around, the estate agents are the ones managing the sale of the property. In the time we were scheduled to have our viewing and when we actually got to see the property, we placed an offer elsewhere.

Naveena · 18 March 2024

★★★★★ 5/5

Google

Amazing estate agents,Dealt with Taylor who was very polite and helpful and answered all our questions. Even tho we didn't have any luck renting the perfect house for us ,we still amazed by the customer service of this estate agency .I would highly recommend everyone to contact them with your housing needs.👍👍👍👍👍 …

Khan · 17 June 2022

★★★★★ 5/5

Google

I am pleased to share my experience with Edward Clark Estates agency. The estate agent Jacob was very helpful and and he responded to my query very quickly. I had very urgent issues and he arranged the maintenance person to come and fix it within 24 hours. Very professional approach, I highly recommend the agency.PositiveResponsiveness

Paulina · 17 June 2021

★★★★★ 5/5

Google

Edward Clark helped sell our house recently. Clark and Shelly have been a huge help, in seeing us get through to the end (which was no easy feat). They supported us with staying connected with all parties and agents involved. Moving can be a stressful time but with everyone’s help at Edward Clark it was a little easier. I appreciate the time they gave me when I needed guidance, support or someone to rant/cry to. If you have to sell your house, choose Edward Clark. Thank you for all you help Clark and Shelly. 😊🏡💐🍾

Carly · 20 October 2023

★★★★★ 5/5

Google

Amazing company! Cannot recommend them enough, honest and reliable. After having a terrible experience with another company Shelley and the team took the time to explain everything, always answered my questions (there were a lot) and nothing was too much. My property was on the market less than a week and appropriate tenants were found. Completely stress-free.

Emma · 18 June 2019

★★★★★ 5/5

Google

Completed on our new property today. From our first viewing to our completion Chris was very attentive. Every call was returned, every query was addressed with such professionalism and speed and his team were very friendly. Would highly recommend.

Asli · 17 June 2022

★★★★★ 5/5

Google

What can I say, Edward Clarke have been amazing! Would highly recommend to anyone, Alfie has been amazing and has helped us all way, communication has been brilliant, thank you Alfie for finding us our home that we have been wanting for ages! Thank you guys :)PositiveProfessionalism

Hannah · 24 August 2020

★★★★★ 5/5

Google

Special thanks to Jacob for getting everything sorted quickly for us, made moving a relatively easy and stress free experience. Great communication and is happy to help you when you have any questions or problems.

Bradley · 17 June 2022

★★★★★ 1/5

Google

Doesn't even deserve a star .They don't answer the phone and the house is being rented with a lot of problems. He says he does them and then he doesn't answer either the email or the phone. I'm posting pictures so you can see how we received the house... and I have many more pictures with problems.

Ioana · 31 May 2025

★★★★★ 1/5

Google

AVOID THIS AGENCY IF YOU CAN … - Edward Clark Estate Agents are a joke….. Don’t want to help you to sort out any outgoing issues with the house or give you your deposit back.. Lack of communication with each other, promise to call you back never does… Please read below to see only few situations I had to experience with them… 1- Boiler pump broke, I had to wait about a month of excuses that the landlord can’t find a part to fix it (new pump cost £150) .. At the end, I had to hire contractors myself.. 2- On the moving out they have asked me to pay crazy money for the holes on the walls I have drilled to hang the paintings, but the funny part was that they have already had charged me for that and we had paperwork to prove it…( it just shows how they lack communication with each other..) 3- 3 weeks after I moved out they called me to say that they found some web in the corners and they will charge me over £100 for a clean.. (3 weeks after I moved out from the property.……..) 4- The biggest absurd was when they tried to charge me for the outside door mat that I bought MYSELF and left there when I moved out because it was ripped ..NegativeQuality, Professionalism

Ramunas · 17 June 2021

★★★★★ 5/5

Google

I needed a property near my partners mum area which meant moving over an hour away from where we are , i tell you what Alfie did not disappoint! He made sure he found a house with everything i wanted and made sure i could view the property when i needed to , we now have our home and due to move in any day all down to Alfie. with this tough time going on with covid im just glad we had a safe and knowledgeable estate agentPositiveResponsiveness, Quality, Professionalism

Sarah · 17 June 2021

★★★★★ 5/5

Google

Very helpful staff . Really nice and friendly. Hope I get the house !!!! ;) Update: We got the house!!!! Exactly what we needed right know! Me and my husband, Miguel want to thank Edward Clark Estates , in particular to Jacob and Chris, for all your efforts in making possible the renting of our next home. We really appreciate you, Jacob, for taking the time to be always in contact with HomeLet and with us, so the process could run the quickest possible. Again, we are greatly thankful for your assistance during this past week. Highly recommend the agency Keep up the good work!!! Maria & Miguel

Fátima · 17 June 2021