Bairstow Eves Grays reviews

★★★★★ 5/5

Google

What an experience. From the get go, the response time to any enquiries was excellent. The initial visit and valuation took place within a matter of a few day. I was never left feeling that I had to chase them for an update on anything whatsoever. Inspite of the valuation provided by Bairstow Eves, on my instructions, they were equally happy to list my property at a slightly higher sale price than the valuation - and with no if's, but's or when's. Once the viewings began, I really liked how I was immediately informed about viewings due to take place. These were sent to me by email. More importantly, viewings were often arranged with multiple prospective buyers to visit the property on the same day and at the same time. I believe this helped to drum up interest and create that sense of competitiveness between buyers. Even more importantly, careful consideration was given to my existing tenant who was still residing in my property at the time of when viewings were taking place. Mutually convenient dates/time for viewings were arranged directly with my tenant. Things ran very smoothly. You simply can't go wrong with Bairstow Eves, Grays. I say so because they also provided me with feedback from each potential buyer who viewed my property. The feedback was by email and telephone conversations, when the need arose, Within 2 months of my property going on the market, it was sold. Thank you so much to the team for all your help. One extremely happy customer.

Sawyerrs' · 1 January 2023

★★★★★ 5/5

Google

Wow! What can I say...After nearly 4 months on the market with another agent (with very little success) the Gents at the Grays office have worked wonders. We now have a sale agreed within 2 weeks of being on the market with them. Thank you to Paul for your professionalism on the day and also to Rob and Andy for the viewings, feedback, updates and offers! C

Claire · 10 December 2018

★★★★★ 5/5

Google

Robert was great with us, very patient in answering our million questions regarding the house, always there if we wanted to have another look at the peoperty, explain what to expect during the process of buiyng the house, given a realistic time frame and very committed to his part in the conveyancing process. We are very grateful and appreciate his hard work! Many many thanks !!!

Constantin · 10 December 2018

★★★★★ 5/5

Google

Richard was very informative with his mortgage advice. Very honest and broke down all the aspects required for a first time buyer.

D · 10 July 2024

★★★★★ 5/5

Google

I can't thank the staff at the Grays office for their assistance with my purchase through themselves. But special thanks to Garry Wilson, who without all his time, compassion and helping me in what was a very difficult situation, I wouldn't be sitting here covered in paint in my new home!!! Thanks everyone!!PositiveResponsiveness, Quality, Professionalism

Catherine · 6 June 2021

★★★★★ 5/5

Google

Had a great experience with Shauni , she was prompt with time and patient with showing us around

Goldust · 13 February 2026

★★★★★ 5/5

Google

Scott Nelson is a credit to Bairstow Eves. We are very grateful for the help and support we received with frequent communication and regular updates despite the current climate. As first time buyers Scott made our experience very positive and went above and beyond to ensure our completion was successful. Thank you!PositiveResponsiveness, Professionalism

Alice · 16 June 2021

★★★★★ 5/5

Google

Me and my husband we are first time buyers ,and we have to say many thank to Dionne Smith she is very professional,acting very quick for any problems during our process .She is great and I can say just thank you ,thank you for your amazing job ,I will recommend you to everyone.

Elena · 8 April 2021

★★★★★ 5/5

Google

Dionne is the best ever that we can find in our process for the house ,she was always there for me .Thank you ,you are amazing I will recommend you to everyone and also I will come back to you when my remortgage time will come 🥰🥰PositiveResponsiveness, Quality, Professionalism, Value

Elena · 6 June 2021

★★★★★ 5/5

Google

We were extremely happy with the service and information received from the team at Bairstow Eves with regard to buying and selling rental properties. We can now make a decision if we want to expand our portfolio or sell in the current market. Big thank you to Scott and Andy. We would highly recommend Bairstow Eves.

Donna · 31 July 2019

★★★★★ 5/5

Google

Andy, Scott and the team presented our house really well. They conducted many viewings and were able to secure a sale at an acceptable price within a few weeks; after it had been with another agent for four months! The sale went through without any problems and new owner is very happy. Thank you team.

Seaton · 13 July 2019

★★★★★ 5/5

Google

Thank you to everyone.Thanks to you Dionne Smith for your being so professional and for your hard work. You are very trusted and helpfull person.Also i would like to thank Andrew Marshall for being so honest and trusted person. Thanks everyone to Bairstoweves,i would recommend everyone to go therePositiveResponsiveness, Quality, Professionalism, Value

Eduart · 6 June 2020

★★★★★ 5/5

Google

The sale process from start to finish was positive and nothing was too much trouble. Scott nelson was patient and kept in touch by the odd friendly phone call (not intrusive) for over a year whilst our tenant tried to raise the funds to buy the property. Eventually we had to put the property on the open market and Scot visited several times to advise and eventually achieve a higher value than we had thought we could achieve. Thankyou Scott and all the team at Grays

Robert · 13 April 2023

★★★★★ 5/5

Google

Absolutely first class Estate Agents. Bairstow Eves in Grays have sold 2 of our properties in the last 5 years, Ayse, Scott and Joseph are absolute professionals and worked hard to find the perfect buyers for our property each time. They kept us informed throughout and reassured us when we had concerns. I would recommend them to anybody looking to sell in Thurrock.

David · 13 April 2024

★★★★★ 5/5

Google

Super fast sale! Put our house on the market on Saturday, had 9 viewings on the Sunday, and an offer for the full asking price on the Monday! Scott and Andy were excellent and helped chasing enquiries quickly and efficiently. Would highly recommend!PositiveResponsiveness, Professionalism

Scott · 14 June 2021

★★★★★ 5/5

Google

Paul, Andy, Rob and the team did a great job on selling our property in North Grays. They were courteous, efficient and succeeded in getting the right number of the right people through the door which resulted in a purchase well in excess of the offer price. Stirling work B.E. Grays!

Richard · 10 December 2018

★★★★★ 5/5

Google

I want to say a massive thank you to Scott Nelson and Garry Wilson for all their efforts. Very helpful and worked extremely hard. Finally completed and have moved in!!!PositiveResponsiveness, Quality, Professionalism, Value

Lola · 6 June 2022

★★★★★ 5/5

Google

Thanks to the team for the fantastic service provided during the purchase of my new home. I would definitely recommend them and would like to thank Scott, Andy, Lakeeba and Ayse for their help and updates throughout the transaction!PositiveProfessionalism

Muhib · 8 June 2021

★★★★★ 5/5

Google

Huge Thank you for our sale and helping with our purchase too. Dionne Smith was great with helping around our Mortgage and Insurance Policies ETC. Deborah has also been brilliant with chasing up the property we were purchasing that was running a little slow. Thanks

-Dewey- · 31 July 2019

★★★★★ 5/5

Google

Huge Thank you for our sale and helping with our purchase too. Dionne Smith was great with helping around our Mortgage and Insurance Policies ETC. Deborah has also been brilliant with chasing up the property we were purchasing that was running a little slow. Thanks

Dave · 14 May 2019

★★★★★ 5/5

Google

My partner and I are first time buyers, we have to thank you Mrs. Dionne Smith (Senior Executive Mortgage) she she is very professional, acting very quickly for any issues during our process. All her team is amazing and professional. I can only say that I thank you, thank you for your amazing work, I will recommend you to all. Call with great confidencePositiveResponsiveness, Quality, Professionalism, Value

Ioana · 6 June 2021

★★★★★ 5/5

Google

Andy was very professional , reassuring and thorough when he first visited my house and made us feel confident that we would sell our property. It was sold within a reasonable time and for a reasonable price . Thankyou Bairstow Eves

David · 13 July 2019

★★★★★ 5/5

Google

Amazing team in Grays Branch. They were very helpful and really did a lot of hard work in no time to make our dream come through. We bought great house on decent price. Really I couldn't expect more. Thank you Rob and Kayleigh!!!

Daniel · 10 December 2017

★★★★★ 5/5

Google

I was selling my house in Grays, with other agencies( don't want to mention) for a year and they couldn't deal with it, always was lying about the buyer, that she's stuck somewhere. So after 10 months I found it out that she cannot sell her flat because of the lease hold. So during all that period and all together I have lost about £15 000, and a lot of headache, sleepless nights etc. And finally my friends bought their first house with Bairstow Eves in Grays, and recommended to me. So I called Bairstow Eves, we arrange the meeting with Scott Nelson. He was straight forward, and what he said everything happened. Never lied if there was a problem, he's told me there is a problem. Wasn't easy because of the Covid19 all of us we know, how busy are the Solicitors, Agencies. And one day Garry Wilson, took over my case. Wow... He says 'I won't let them sit down and do nothing '. He was right!!! guys believe me everyday he was pushing same as my Solicitors same as buyer's Solicitors and just because of Garry, we got there. Wasn't easy, but Garry makes everything easy as walk the dog in a park. And on top of that sold £10000 more than previous agency. Lakeeba helped me always if I had any questions or doubts. Thank You for your help I do highly recommend Bairstow Eves in Grays to everyone. As much as I know THE BEST AGENCY, HONESTLY Garry once again Thank You very much in deed for everything what you've done for us. NeroPositiveResponsiveness, Quality, Professionalism, Value

Nerijus · 11 June 2021