Every review we hold for the Grays office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleScott Nelson is a credit to Bairstow Eves. We are very grateful for the help and support we received with frequent communication and regular updates despite the current climate. As first time buyers Scott made our experience very positive and went above and beyond to ensure our completion was successful. Thank you!PositiveResponsiveness, Professionalism
Alice Β· 25 August 2021
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
β
β
β
β
β
5/5
GoogleHad a great experience with Shauni , she was prompt with time and patient with showing us around
Goldust Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for your positive feedback! We're delighted to hear that Shauni provided you with prompt and patient service. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleMe and my husband we are first time buyers ,and
we have to say many thank to Dionne Smith she
is very professional,acting very quick for any problems during our process .She is great and
I can say just thank you ,thank you for your amazing job ,I will recommend you to everyone.
Elena Β· 8 April 2021
Agent replied
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
β
β
β
β
β
5/5
GoogleDionne is the best ever that we can find in our process for
the house ,she was always there for me .Thank you ,you
are amazing I will recommend you to everyone and also I
will come back to you when my remortgage time will come π₯°π₯°PositiveResponsiveness, Quality, Professionalism, Value
Elena Β· 25 August 2021
Agent replied
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
β
β
β
β
β
5/5
GoogleWe were extremely happy with the service and information received from the team at Bairstow Eves with regard to buying and selling rental properties.
We can now make a decision if we want to expand our portfolio or sell in the current market.
Big thank you to Scott and Andy.
We would highly recommend Bairstow Eves.
Donna Β· 31 July 2019
Agent replied
Donna, your kind words regarding the service provided, especially from Scott and Andy are very much appreciated. I will pass on your compliment, best wishes, Mark
β
β
β
β
β
5/5
GoogleAndy, Scott and the team presented our house really well. They conducted many viewings and were able to secure a sale at an acceptable price within a few weeks; after it had been with another agent for four months!
The sale went through without any problems and new owner is very happy.
Thank you team.
Seaton Β· 29 July 2019
Agent replied
Thank you Seaton for the amazing 5* review of your experience with our local Bairstow Eves team.
Kind regards, Lucy
β
β
β
β
β
5/5
GoogleThank you to everyone.Thanks to you Dionne Smith for your being so professional and for your hard work. You are very trusted and helpfull person.Also i would like to thank Andrew Marshall for being so honest and trusted person.
Thanks everyone to Bairstoweves,i would recommend everyone to go therePositiveResponsiveness, Quality, Professionalism, Value
Eduart Β· 25 August 2020
Agent replied
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
β
β
β
β
β
5/5
GoogleThe sale process from start to finish was positive and nothing was too much trouble. Scott nelson was patient and kept in touch by the odd friendly phone call (not intrusive) for over a year whilst our tenant tried to raise the funds to buy the property. Eventually we had to put the property on the open market and Scot visited several times to advise and eventually achieve a higher value than we had thought we could achieve.
Thankyou Scott and all the team at Grays
Robert Β· 13 April 2023
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
β
β
β
β
β
5/5
GoogleSuper fast sale! Put our house on the market on Saturday, had 9 viewings on the Sunday, and an offer for the full asking price on the Monday! Scott and Andy were excellent and helped chasing enquiries quickly and efficiently. Would highly recommend!PositiveResponsiveness, Professionalism
Scott Β· 25 August 2021
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
β
β
β
β
β
5/5
GooglePaul, Andy, Rob and the team did a great job on selling our property in North Grays. They were courteous, efficient and succeeded in getting the right number of the right people through the door which resulted in a purchase well in excess of the offer price. Stirling work B.E. Grays!
Richard Β· 29 July 2019
Agent replied
Thank you Richard for your wonderful 5* review of our Bairstow Eves team in Grays. It is great to read that they were able to provide you with the right people through your door to achieve you the best possible sale price.
Kind regards, Scott.
β
β
β
β
β
5/5
GoogleAbsolutely first class Estate Agents. Bairstow Eves in Grays have sold 2 of our properties in the last 5 years, Ayse, Scott and Joseph are absolute professionals and worked hard to find the perfect buyers for our property each time. They kept us informed throughout and reassured us when we had concerns. I would recommend them to anybody looking to sell in Thurrock.
David Β· 13 April 2024
Agent replied Β· 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleThanks to the team for the fantastic service provided during the purchase of my new home. I would definitely recommend them and would like to thank Scott, Andy, Lakeeba and Ayse for their help and updates throughout the transaction!PositiveProfessionalism
Muhib Β· 25 August 2021
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
β
β
β
β
β
5/5
GoogleHuge Thank you for our sale and helping with our purchase too. Dionne Smith was great with helping around our Mortgage and Insurance Policies ETC. Deborah has also been brilliant with chasing up the property we were purchasing that was running a little slow. Thanks
-Dewey- Β· 31 July 2019
Agent replied Β· 30 July 2023
Thank you for your and glowing 5* review of our local Bairstow Eves team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
β
β
β
β
β
5/5
GoogleHuge Thank you for our sale and helping with our purchase too. Dionne Smith was great with helping around our Mortgage and Insurance Policies ETC. Deborah has also been brilliant with chasing up the property we were purchasing that was running a little slow. Thanks
Dave Β· 29 July 2019
Agent replied
Thank you for your and glowing 5* review of our local Bairstow Eves team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
β
β
β
β
β
5/5
GoogleAmazing team in Grays Branch. They were very helpful and really did a lot of hard work in no time to make our dream come through. We bought great house on decent price. Really I couldn't expect more. Thank you Rob and Kayleigh!!!
Daniel Β· 29 July 2019
Agent replied
Thanks Daniel for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Rob, Kayleigh and the team at Bairstow Eves, Grays. Best of luck with settling into your new home. Many thanks.
β
β
β
β
β
5/5
GoogleI want to say a massive thank you to Scott Nelson and Garry Wilson for all their efforts. Very helpful and worked extremely hard. Finally completed and have moved in!!!
Lola Β· 13 April 2022
Agent replied
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleAndy was very professional , reassuring and thorough when he first visited my house and made us feel confident that we would sell our property. It was sold within a reasonable time and for a reasonable price . Thankyou Bairstow Eves
David Β· 29 July 2019
Agent replied
Thank you David for the superb 5* review, I will of course pass your kind words on to Andy and the Bairstow Eves team.
Best wishes, Lucy
β
β
β
β
β
5/5
GoogleDionne Smith- thank you so much for your dedication and the outstanding services, you really are one of a kind. You have helped us buy our first home 2 years ago and now helped us again with renewing our mortgage. You have always went above and beyond to help us with what would have been a stressful process if it wasnβt for you. I have already recommended to members of family whom will be in touch soon π.PositiveResponsiveness, Quality, Professionalism, Value
Simo Β· 25 August 2021
Agent replied
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleWe recently sold our house through Bairstow Eves and we were completely pleased and satisfied with the whole experience. From start to finish, which took quite a long time due to some set backs with potential buyers everyone we dealt with was professional, communicative and gave a first class service. When our first buyer fell through they had viewings arranged within 10 minutes of putting the house back on the market and through this they had an offer within a few days! Their fees were very competitive too. All the staff are very friendly and helpful too. We wouldn't hesitate to recommend Bairstow Eves πππππPositiveResponsiveness, Quality, Professionalism, Value
Craig Β· 25 August 2020
Agent replied
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
β
β
β
β
β
5/5
GoogleIf you are looking for a mortgage broker DIONNE SMITH is the woman for you!!. The awards and accolades that sits around her office does not do her any justice, she deserves a public recognition for her amazing work she does to secure you the best mortgage deals. I have had 3 brokers in the past and they were all not in her league - AT ALL!. Her warmth, her compassion, her personality, her loyatly and fierceness is what everyone DESERVES from a broker. She will do all your negotiations with estate agents (and boy can she neogotiate). If you are in love with a property she will do everything to MAKE SURE you get it! I know she has plenty of clients but I ALWAYS feel like I am her only one! She is fast, always available and HONEST. Thank you for making my first-time buy the easiest and smoothest and exciting; I am so grateful that Andrew Marshall the manager at Bairstow reccomended you to me; you have been the biggest blessing.
Much love, Affs
Shanelle Β· 30 July 2020
Agent replied
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
β
β
β
β
β
5/5
GoogleVery friendly and understanding. Professional at all times. They understand the market and the situation very well. Helped us a lot throughout the journey. Special mention to Paul for his excellent service and help.
Jagannathan Β· 29 July 2019
Agent replied
Than you Jagannathan for your 5* review. It is great to read that you are pleased with your experience and that you were especially happy with the service you received from Paul.
Kind regards, Scott.
β
β
β
β
β
5/5
GoogleDeborah was great got the house moving and was very helpful i would use this company again, made the exchange smooth and in a short time period. I am very happy with there service
Kerry Β· 29 July 2019
Agent replied
Thank you Kerry for taking the time to leave us your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott
β
β
β
β
β
5/5
GoogleAll the staff was very informative as well as professional. Miss Ayse was really helpful. She assist me with lot of valid information which was helped me to decide.
Nusrat Β· 4 February 2021
Agent replied
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI've bought and sold many houses over the years, but the quality of service and sheer hard work by Rob jones from the grays branch who is currently working tirelessly to get my sale complete on time is second to none, he is going above and beyond what is standard service I've had in the past from other agents,
I don't mind saying that I have come to think of him as a friend during this whole process which should give you an idea of his level of commitment,
I honestly cannot recommend dealing with him if you are buying or selling in the grays branches area, I don't usually leave reviews but I just thought that his hard work should be recognised.
Well done Rob βοΈβοΈβοΈβοΈβοΈ
Lee Β· 31 July 2019
Agent replied
Thank you Lee for recognising Rob and the team at Bairstow Eves, Grays, with this fantastic 5* review! It is fantastic to read such a great recommendation and I will make sure that your kind words are forwarded to Rob and the branch team.
Kindest Regards, Scott.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.