Trusted Agent profile · Gravesend

Wards Gravesend reviews

4.7

★★★★★ Excellent

190 reviews across 1 platform

25-26 Windmill Street, Gravesend, DA12 1AT

Wards's office in Gravesend, at 25-26 Windmill Street, is rated 4.7 out of 5 across 190 reviews on 1 platform, including 190 Google reviews rated 4.7.

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4.7 / 5

190

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

Whilst I was purchasing, Nick and the Wards team supported well and we reached completion in good timescales. Thanks.

M · 14 June 2023

Agent replied · 13 June 2024

Dear MM, Thank you for your recent review. Nick and the team are pleased to have been able to support you through your move. We are looking to raise £1,000,000 for vulnerable Children in our local area. Every valuation we attend, we will donate £100 to our local charity. If you know of anyone that is thinking of moving in the South East please pass on my details and you both could be helping towards our £1,000,000 target; sam.dalton@wardsofkent.co.uk All the best, Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

Excellent estate agents really helped me out when comming to purchasing my property helped fast tracked the procedure big thankyou to Stacy and matt for all your hard work

Simon · 14 June 2022

Agent replied · 13 June 2024

Dear Simon, Thank you so much for your recent review regarding Stacey and Matt in our Gravesend team. I am delighted to hear they have helped push through your purchase fast which will not have been easy in the current buoyant market place and with the pandemic making the legal process much slower. You were certainly in safe hands with this team as they like to stay hands on throughout with all their customers to reduce the risk of anything going wrong. All the best and stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

I really appreciated Stacey and Harry. They were very helpful and friendly from the start. They made my process of purchasing a house very smooth and easy and I'm now a new homeowner. Really recommend.

Tomiwa · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Wards handled our purchase in 2021 and our sale in 2023. Nick and Anna have been particularly brilliant handling viewings and navigating a difficult time in the market for us. We are thrilled to be relocating and are so grateful for their help. Highly recommended service.

Ruth · 14 June 2023

5/5

Google

Our primary agent was Simran Bahia at Ward's of Gravesend. Very responsive and professional service. Quick turnaround from the time the sale was agreed until the sale was completed. Extremely pleased with Ward's overall.

Shirley · 14 June 2020

Agent replied · 13 June 2024

Hello Shirley, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

1/5

Google

Still waiting for the valuation person to call me ???

Patricia · 14 June 2023

Agent replied · 13 June 2024

Dear Patricia, Thank you for your feedback. We are sorry if there was a short delay in responding to your enquiry, which we understand was for a valuation to be carried out without visiting your property. Blaine, our Senior Sales Advisor at Wards of Gravesend, returned your call and left a message for you however, no further contact was received. We do hope that you will contact the branch again to discuss your requirements. Alternatively you are most welcome to contact Customer Relations on 01702 540802 or by email at customer.relations@arunestates.co.uk, should you prefer. Many thanks Wards of Kent

5/5

Google

Excellent service, staff bent over backwards to assist.

Gary · 14 June 2023

Agent replied · 13 June 2024

Dear Gary, Thank you for your recent review. I am delighted to hear we were able to help. We have just launched a Charity promotion to raise £1,000,000 for vulnerable Children. Every valuation we attend, we will donate £100 to our local charity. If you know of anyone that is thinking of moving please pass on my details and you both could be helping towards our £1,000,000 target; sam.dalton@wardsofkent.co.uk All the best, Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

Very helpful in response to general enquiry.

M · 14 June 2023

Agent replied · 13 June 2024

Dear David Thank you for your recent 5 star rating for our Gravesend office. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

Nick and Stacey at wards Gravesend are exceptionally fantastic. They are very professional, supportive and hardworking. Throughout the whole process, they kept me informed. Many thanks guys

Nicky · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

I was delighted with the service Stacey and the whole team gave me in finding the buyer and closing the sale of Britannia Drive. Derek Mason

Lucy · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Nick, Louise and Stacey demonstrated great determination to get our move completed. Thanks.

Lewis · 14 June 2022

Agent replied · 13 June 2024

Dear Lewis, Thank you for your 5 star review regarding our team in Gravesend. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

Just sold our house through Wards, Gravesend. Everyone was great to deal with and we are very happy with the outcome.

Michael · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

The team at wards gravesend wards were very professional and approachable. All divisions were very helpful and friendly. 👍 …

Luke · 14 June 2020

Agent replied · 13 June 2024

Hello Luke Thank you for taking the time to leave a review. ,

5/5

Google

Very supportive and made the moving experience so much easier especially moving to an empty property during these times

Shaun · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

Great agents. Always available to discussion and helpful. Thank you for everything.

Imre · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

1/5

Google

I have decided to withdraw my previous post because it has been a very distressing experience for me. Ended up not buying the property we found with Ward. My suggestion is for them to treat customers as they would like to be treated.

Gbemmy · 14 June 2020

1/5

Google

Nobody available. Sign on window provided a phone number which was the Head Office number and they had no idea when the shop would be staffed !

Des · 14 June 2022

5/5

Google

Rating only, no written review.

Odebusola · 14 April 2026

1/5

Google

I'll say no more than , "not a pleasant experience "

Vic · 14 June 2021

3/5

Google

They have great prices

Insa · 14 June 2020

5/5

Google

Rating only, no written review.

Kevin · 11 December 2024

Agent replied · 10 January 2025

Hello Kevin, Thank you for your 5-star review! Best regards, Wards of Kent

5/5

Google

Rating only, no written review.

Modinat · 15 March 2024

5/5

Google

Rating only, no written review.

Joao · 25 October 2022

Agent replied · 24 October 2024

Dear Mais, Thank you for your 5 star rating. Kind regards Sam Dalton Senior Operations Director Ward’s Estate Agents

1/5

Google

Rating only, no written review.

Ramandeep · 14 June 2022

Agent replied · 13 June 2024

Dear Ramandeep, Thank you for taking the time to leave us your rating. Based on your name alone, we have been unable to identify any record of you using our services. We would encourage you to contact our Customer Relations department on 01702 540802 or email customer.relations@arunestates.co.uk to discuss your experience further. Thank you. Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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