Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGemma, Jason and the wider team have always provided a friendly and professional job in managing our property. They have always managed the property itself in a professional and efficient way and found us good quality tenants, but aside from that they have always been available for discussion in understanding the wider market and dealing with any queries
Rebecca · 15 June 2019
Agent replied · 13 June 2024
Thank you Rebecca. What a wonderful review! I'm so pleased to hear that the team have always been professional and helpful. I will make sure your comments are passed on to the whole team. You know where we are should you need anything in the future. Sarah
★★★★★ 5/5
GoogleWe were very pleased with Jacob who was a knowledgeable, friendly and energetic person who we felt we could trust.
Thomas · 21 May 2024
Agent replied · 11 June 2024
Thank you so much for your kind and fantastic review of the team here. We are really pleased the service that Jacob and the team strive to give has been well received and recognised in this way. M&M Estate and Letting Agents in Gravesend
★★★★★ 4/5
GoogleI have rented from M&M for four years, they have always been friendly and helpful with everything. They were particularly patient
At points.
And any issues with flat out had were resolved very quickly after one phone call.
Got deposit back after tenancy. A failly pain free process. Thanks m and m.
(I miss my little flat :))
Alison · 13 June 2018
Agent replied · 11 June 2024
Thank you for your lovely review Alison. It's wonderful to hear that you were happy with the service you received from us. Should you need any assistance in the future please do not hesitate to contact us. I will of course ensure your comments are passed on to the whole lettings team. Sarah
★★★★★ 5/5
GoogleM&m property services have looked after my rental properties for over 20 years and I have always had exceptional and professional help from
Peter · 12 February 2024
Agent replied · 11 June 2024
Thank you for taking the time to review your experience with M&M, we really appreciate it! M&M Estate and Letting Agents, Gravesend
★★★★★ 5/5
GoogleWe recently had Jacob show us round a property. He was smart, polite, knowledgeable and answered any questions we had. A credit to M&M. Would highly recommend.
C · 14 November 2023
Agent replied · 11 June 2024
Thank you so much for your kind and fantastic review of Jacob and his service. I am really pleased the service he strives to give has been well received and recognised in this way.
★★★★★ 5/5
GoogleAny maintenance issue or email has been sorted immediately and very smoothly. It is by far the best collaboration I had with an estate agency.
Andreea · 14 November 2023
Agent replied · 11 June 2024
Thank you for taking the time to write a review for us on the Lettings team, we appreciate you taking the time.
★★★★★ 5/5
GoogleThe team at M&M are professional, attentive and very efficient. The responses between both parties was very quick and every question was answered swiftly. The whole process from being accepted to a property and picking up the keys was so easy.PositiveProfessionalism
Diane · 14 June 2022
Agent replied · 13 June 2024
Thank you, we hope that your have settled into your new home and are very happy there. You know where we are if you have any issues.
Kind regards Gemma Scott-Davies, Lettings Manager
★★★★★ 5/5
GoogleJacob & the team at M&M are professional/kind/supportive&swift to respond to anything. Top support with guidance&reassurance.
Emma · 12 May 2024
Agent replied · 11 June 2024
Thank you so much for your kind and fantastic review of the team here. We are really pleased the service that Jacob and the team strive to give has been well received and recognised in this way. M&M Estate and Letting Agents in Gravesend
★★★★★ 5/5
GoogleM&M have been amazing since we started renting from them 5 years ago, always very quick to address and resolve any concerns and cannot speak highly enough of them.
Craig · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to write this fantastic review Craig, it means a lot! You know where we are should you need our services in the future. Sarah
★★★★★ 5/5
GoogleThank you for being an amazing team, the communication was great amongst everyone and we were always able to call the office with queries.
NB · 17 October 2023
Agent replied · 13 June 2024
Thank you so much for your kind and fantastic review of the team and our services. I am really pleased the service we strive to give has been well received and recognised in this way.
★★★★★ 5/5
GoogleSold via M and M properties. Excellent service provided led by Richard Reeves and ably supported by Mel, Katie and Leah. M and M offer the gloss of a corporate estate agent with the trusted service of an independent. Highly recommended. Andrew HumphriesPositiveResponsiveness, Quality, Professionalism
Andrew · 14 June 2021
Agent replied · 13 June 2024
Thank you Andrew for your lovely review and kind comments, I will be sure to pass these onto the team. We were delighted to conduct the sale of your property and wish you and your family happiness in your new home.
★★★★★ 5/5
GoogleThis has got to be one of the best estate agents around with one of the best customer service experiences I have ever had
Just so streamlined, quick and simple
I recommend anyone to sell, rent, let or buy through M AND M
well done to the team !!!
SS · 14 June 2020
Agent replied · 13 June 2024
Thank you Simon. Thank you for taking the time to write such a fantastic review. I'm so pleased that you have been happy with the service you have received from us. I hope you will enjoy your new home. You know where we are should you need anything. Sarah
★★★★★ 5/5
GoogleSuch a lovely and very friendly team. Always made to feel welcome. Made our move hassle free
James · 13 March 2024
Agent replied · 11 June 2024
Thank you for taking the time to write us a review, we hope you are really happy in new new home. Its lovely to hear your comments, our aim is to always to be the best letting agents in Gravesend.
★★★★★ 4/5
GoogleAbsolutely great customer service They quickly understand the customer and they are super flexible to customer's unique requirements.I am glad I found them.Wish them all the best.
Anoj · 19 July 2023
Agent replied · 13 June 2024
Thank you for the review, we really appreciate it!!
★★★★★ 1/5
GoogleGonna put it plain and simple……shit!
They don’t care about anything until you don’t pay rent
Edit….is this Robin or Steph??? Coz I got the right one
SOI · 14 June 2023
Agent replied · 13 June 2024
You have reviewed the WRONG AGENT. I would ask that you please delete your review as soon as possible.
I hope things improve with the agent you are renting through.
Many thanks
Sarah
★★★★★ 5/5
GoogleVery professional, friendly and dedicated staff. I am so happy to work with them. I would recommend everyone to work with them. They never let me down.
Mehmet · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking time to write a review about your experience with M&M Lettings.
★★★★★ 5/5
GoogleSo far, the agent has been commendable with handling my maintenance issue and I have no regret
Adefunke · 12 February 2024
Agent replied · 11 June 2024
Thank you for taking the time to review our service, we really appreciate your feedback. M&M Estate and Letting Agents, Gravesend
★★★★★ 5/5
GoogleM&M have recently let a property for us, we have used them a few times now and found them to be helpful, and willing to go the extra mile to make the process as painless as possible.PositiveProfessionalism
Daniella · 14 June 2022
Agent replied · 13 June 2024
Thank you for the kind words, I will pass this onto the whole team. I hope your tenants are happy in the property.
Gemma Scott-Davies - Lettings Manager
★★★★★ 5/5
GoogleVery helpful and proactive property consultants. Highly recommended.
Ashish · 25 July 2024
Agent replied · 24 August 2024
Thank you for the 5* and your review of our services. It means a lot to every one at M&M Estate & Letting Agents Gravesend.
★★★★★ 5/5
GoogleFantastic estate agent, best in Gravesend. Gemma, what a superstar. 👍 …
Arcadian · 12 May 2024
Agent replied · 11 June 2024
Thank you for your lovely comments about our Letting agents, its been a pleasure to have you as a tenant for so long and we all wish you well in the future.
★★★★★ 5/5
GoogleI have always found Hollie to be courteous and knowledgeable about the work she wants me to carry out.
Colin · 16 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to write us a review.
★★★★★ 5/5
GoogleIncredible team!
The whole team were welcoming, patient and very helpful. I am extremely grateful for their help and for finding me the perfect property!
S&L · 17 July 2023
Agent replied · 11 June 2024
Thank you for taking the time to write us a review, we really appreciate it.
★★★★★ 5/5
GoogleEveryone I spoke to was always so friendly & helpful and got back to me with any enquires I did have very quickly. Would 100% recommend!
Jessica · 14 June 2023
Agent replied · 13 June 2024
Thank you so much for your kind review. I will be sure to pass all of your great comments onto the team here and I am really pleased the service we strive to give has been well received and recognised in this way. It was a pleasure to work with you on the purchase of your first home.
★★★★★ 5/5
GoogleThe team were always incredibly professional, always going the extra mile to help.
I would highly recommend M&M Estate Agents!
Jonathan · 14 November 2023
Agent replied · 11 June 2024
Thank you so much for your wonderful review and for your kind comments regarding the team here! From all of the team at M&M Estate and Letting Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
