Trusted Agent profile · Gravesend
★★★★★
830 reviews across 2 platforms
199 Parrock Street, Gravesend, DA12 1EW
Hunters's office in Gravesend, at 199 Parrock Street, is rated 3.0 out of 5 across 830 reviews on two platforms, including 222 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gravesend.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
1/5
TrustpilotHunters stoke Newington N16 the worst
Hunters stoke Newington N16 the worst. Bunch of unscrupulous agents and staff. They are rude and helpful and do not deal with complaints in a professional manner at all. They were selling and letting my property at the same time and were just useless at both Both sales and lettings staff are incompetent Do not use either
5/5
GoogleGood feedback. Michael H was helpful and approachable. Also communicated well. Feel happy.
Thank you for the review Gilbert, we wish you all the best in future, and if you ever need any advice or help, do not hesitate to contact us.
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
5/5
TrustpilotHaving recently sold and purchased a…
Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.
1/5
TrustpilotVery unprofessional company
Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.
5/5
GoogleA great team of estate agents with a wealth of knowledge and experience. Always very friendly and helpful.
Hi Charlotte, thank you for the kind review, we wish you all the best in the future.
5/5
GoogleBrilliant company. Very responsive to any works that need doing. Staff are lovely and very professionalPositiveResponsiveness, Professionalism
Hi Rachael, thank you for the review!
5/5
TrustpilotAbsolutely pleased with this Estate…
Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend
5/5
Trustpilotsold with in two days
my home was sold just two days after hunters took over the sale,fantastic people to talk to, very understanding of your situation and take the stress out of selling,
1/5
TrustpilotHunters threw me out during the covid
Hunters threw me out during the covid, send emails that are the opposite of what they say in phone calls, and talk down to you when they speak to you on the phone. I was at the huddersfield branch, go see for yourself as its run by a bunch of b*tches :)
5/5
TrustpilotStanstead Abbotts Hunters.
Stanstead abbotts has a 'Hunters' and it is run by the nicest chap you could hope to meet...Adrian Fallart,He is honest,polite,realistic,and he has a very well looked after labrador who sits out the back.This guy is a complete pleasure to do business with,and I wouldn't hesitate to guide anyone to him.
4/5
TrustpilotJake Sauvage led us through a difficult…
Jake Sauvage led us through a difficult new home purchase during the Covid crisis. He went that extra mile to make sure we had a successful conclusion communicating between both solicitors and the developers. His team members were also there to help when he was not available. Thank You Hunters of Tenderton
5/5
GoogleGood feedback. Michael H was helpful and approachable. Also communicated well. Feel happy.
Thank you for the review Gilbert, we wish you all the best in future, and if you ever need any advice or help, do not hesitate to contact us.
1/5
TrustpilotI've rented with them for 6 years and…
I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.
5/5
GoogleVery pleased with Hunters! Made the process of selling our house and buying our new one smooth and were quick to help or answer any queries we had. Would definitely recommend!
1/5
TrustpilotI was absolutely nightmare deal with…
I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.
1/5
TrustpilotThey didn't turn up for a viewing
They didn't turn up for a viewing. Really difficult climate for renters and had to travel a long way only for no contact or explanation.
5/5
GoogleThank you so much for your help Ryan. I interacted with a professional Sales Agent, and I am very happy because I believe that communication with the agency is essential.
5/5
GoogleExcellent service. We’re Happy customers, would highly recommend
Thank you Rekha and Bajesh, we hope you are enjoying your new home!
5/5
TrustpilotSelling
unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!
5/5
TrustpilotThere ARE decent estate agents…Who knew?
I’ve used a few estate agents in the past and have a fairly cynical view of them. However Hunters have managed to change my mind. The service and their communication has been very good all through the process. Highly recommended.
5/5
GoogleGreat communication. Honest and helpful service. I was particularly impressed with their patience and determination, in what a complicated transaction.
It was very satisfying to help a patient first time buyer like you Oliver with this complex transaction.
1/5
TrustpilotUnhelpful and rude
Short, unresponsive team who despite the tag line of “here to help you get there” have provided no such help. Have applied for several properties as well as emailed to ask for guidance moving to a new city with rude responses that they are unable to support.
5/5
TrustpilotAmazing service!
I had absolutely amazing service when dealing with hunters, they were so professional and kept me involved with every stage of the process. I never had to chase them up for any details, as they were always on top on things! Would 110% recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Gravesend won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gravesend.
