1/5
TrustpilotAbsolutely awful
Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.
Trusted Agent profile · Gravesend
Hunters Gravesend reviews
★★★★★
830 reviews across 2 platforms
199 Parrock Street, Gravesend, DA12 1EW
Hunters's office in Gravesend, at 199 Parrock Street, is rated 3.0 out of 5 across 830 reviews on two platforms, including 222 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
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Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gravesend.
Awards
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI had a wonderful experience with them. The whole process and journey was made easy as there was good communication and quick response to my queries and the lady that was handling my processing is amazing and an assetto the organisation.
1/5
TrustpilotAwful communication
Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
4/5
GoogleBeen with this company for 10 years - responded when i needed them to - was generally left alone otherwise... and thats a good thing
Agent replied · 11 June 2024
Thank you for the review Mark, we are happy to help!
5/5
GoogleGreat experience with Hunters Gravesend before, during & after the recent sale of my house. Particular thanks go to Ryan for the friendly, helpful & professional service provided throughout.
Agent replied · 11 June 2024
Thank you for your review, we wish you well in the future!
5/5
GoogleBrilliant service throughout. Excellent team. Everyone friendly and efficient especially our main contact Michael who was very proactive during the transaction. Thank you Hunters. Highly recommend these estate agents.
Agent replied · 11 June 2024
Thank for the review, we wish you all the best in the future!
1/5
TrustpilotShocking company
Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
1/5
TrustpilotArrogant bunch of people
Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.
5/5
GoogleAlways were happy to help with the transaction!! Special thanks to Michael
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
1/5
TrustpilotAbsolutely useless
Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
5/5
GoogleI was very happy with the service provided by Michael Hagan at Hunters in Gravesend. Communication was excellent, very helpful and approachable.PositiveProfessionalism
Agent replied · 11 June 2024
Happy to help Amrik, it was a transaction that ran smoothly from start to finish.
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
5/5
TrustpilotThe world needs a new way of not…
The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.
1/5
TrustpilotWe are absolutely disgusted with the…
We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.
5/5
GoogleBest agents i have ever used. thanks in particular to Ann, who has made my life soooo easy.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Thank you for your review Jacob we really appreciate your honesty. Its a pleasure to deal with you.
1/5
TrustpilotRude, incompetent and pushy
Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.
1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
1/5
TrustpilotIf I could give them a minus score I…
If I could give them a minus score I would , awful customer service. To name a few employees who work there Dominika , Monika , Amrit Gosal are absolutely atrocious and so unprofessional. I would not waste your time with this estate agent!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hunters Gravesend
Has Hunters won any awards?
Yes. In The Trusted Agent 2026 awards: Hunters, Gravesend won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gravesend.
