Hunters Gravesend reviews

★★★★★ 1/5

Trustpilot

This company doesn't seem to care…

This company doesn't seem to care either about their prospective customers or their existing landlords. I have an outstanding issue with their poor tenant management at a property that they have let for a number of years and their failure to recover documented damage after the tenant vacated the property. Nobody is answering my emails. The owner has notified his landlords that yet another staff member has left the company, they are notorious for being unable to retain staff. I would not recommend them to anyone.

Stuart · 17 September 2026

★★★★★ 1/5

Trustpilot

Gutted

I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day. Experience of sales team - Georgia is so lovely and was a pleasure to work with. However, even after a week, the sole promotion strategy was pushing me to lower the price, which I eventually caved into and feel like I would have got more money had I gone with an approach suggested by a different agent. I had over 30 viewings, which was exhausting preparing the house for. Most of these were time wasting - one definitely a pseudonym (why don't they ask for ID checks?) and at least 10 weren't actually people who were in a position to buy (not got house on market or it would turn out they'd offered elsewhere). The buyers buyer (also buying through Hunters), was not vetted correctly or there was a big cover up. If there was a cover up, Hunters couldn't tell me, because they had such poor record keeping. I was sent evidence of some record keeping with regards to something else (hello GDPR breach!) and it was full of typos and omissions. Sales progression experience was horrific. Thankfully they eventually replaced the person, as I could go on and on with my list of what she did that was totally unprofessional, but worst bit is she could have put my children at risk if it had been a DV situation, as she told everyone in the chain my new address and all the addresses of everyone in the chain, repeatedly. I repeatedly complained about her and they left it far too late to do anything. Absolutely appalling and this estate agent caused so much additional stress to what was already a horrific chain. I would not recommend to anyone.

Nicola · 9 August 2026

★★★★★ 5/5

Google

Just wanted to say thank you so much for all your help and advice - we purchased a house from you and you were more helpful with my purchase than my own mortgage advisor from another company. You kept me up to date at all times and communication was great !! If you are thinking or purchasing then I highly recommend your company especially Micheal he has been amazing with making this process as less stressful as it can be and he always kept the process going forward. So just wanted to say thank you Micheal you helped us more than you know :)

Laura · 10 October 2025

★★★★★ 5/5

Google

Happy to give Ryan, Michael and the team a 5 star review. Although the sale of our property was far from straightforward, or quick, our experience with Hunters was always positive and they assisted heavily in communications with the buyers and solicitors. Often sharing our frustrations, there was never any question marks around their part in the process. Appreciate all your help getting the sale over the line. Prior to selling, we also used Hunters to manage the rental of our property, very happy with the service from Anne too, and overall the rental experience for us was a positive one.

David · 10 October 2025

★★★★★ 5/5

Google

I recently purchased my house through Hunters, and Ryan Campbell was the estate agent handling the sale. He was extremely helpful and professional throughout the entire process. Ryan was very knowledgeable about the property and always happy to answer any questions. He kept us regularly updated, was polite, easy to deal with, and made everything run smoothly from start to finish. I’d highly recommend Ryan and the team at Hunters to anyone looking to buy or sell a property!

Waqar · 16 October 2025

★★★★★ 1/5

Trustpilot

Dreadful Experience

We booked valuation. Confirmed twice no show. She eventually came late at night & we fell for the speel. Big mistake just full of empty promises. No response to phone calls or emails. 17 days before first viewing. Buyers were not vetted as we were told. Some hadn't even got their house on the market. It was a truly horrible experience. Finally got a offer £30,000 below asking price! THEN I had an long email telling me we should take it ! They are beyond rubbish. They take on too many clients & cannot give you the time. They don't even ask if appointment is convenient to you. One word ....Jokers Two words....Avoid Avoid If I could give zero stars I would

Trixie · 26 June 2026

★★★★★ 5/5

Google

I can’t recommend Hunters Gravesend enough, especially with having Michael Hagan as our agent. Even though we had a terrible experience with our solicitor, Michael went over and beyond to continuously chase all parties and keep us informed each step of the way, even after working hours to support with the purchase of our first property before our Christmas deadline. Thank you Michael & thank you Hunters!

Kemi · 16 January 2026

★★★★★ 5/5

Google

I had the pleasure of working with a highly professional and knowledgeable team during the purchase of my first home. A special thank you to Michael Hagan, who went above and beyond in the final stages of the sale, ensuring everything went smoothly. His dedication significantly reduced the stress not only for me as the buyer but also for the seller. I truly appreciate the seamless experience and would highly recommend this team to anyone looking for top-notch real estate service!

Mikey · 16 September 2025

★★★★★ 5/5

Google

We would like to thank Michael and the team at Hunter's Estate Agency in Gravesend, for all their help and professionalism in the sale of our home. Michael really went the extra mile, always available for viewings, questions and advice. He kept us updated and helped to calm the nerves when deadlines were looming for the purchase of our new build home! Would highly recommend. A big thank you from Mr & Mrs Furnish.

Susan · 10 October 2025

★★★★★ 5/5

Google

Working with Ryan was a breath of fresh air. He was consistently prompt with communication and followed through on every single commitment. He handled the entire process efficiently and ensured everything went according to plan. A true professional who does exactly what he's supposed to do

Jason · 10 May 2026

★★★★★ 5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient. Julie was always professional, approachable, and highly responsive. Any questions or concerns I had were addressed promptly and clearly, which gave me a great deal of confidence and peace of mind. Her knowledge and expertise were evident at every stage, and she guided me through the process with ease, ensuring everything moved forward quickly without any unnecessary delays. What truly stood out was how seamless she made the entire experience. The process of buying a house can be overwhelming, but Julie handled everything with such organisation and attention to detail that it felt effortless on my part. Her dedication and commitment to providing excellent service really shone through. I am genuinely grateful for her support and would highly recommend Julie Decraene to anyone looking for a reliable, efficient, and professional service. She has made a significant milestone in my life an incredibly positive and stress-free experience.

Alia · 16 April 2026

★★★★★ 5/5

Google

My experience with Ryan and the team at hunters in gravesend was really outstanding with the sale of my property, and also the help towards the purchase of my new property, everything was dealt with so professionally, Ryan answered any queries I had happily with kindness and patience , he was there through every step, I felt so looked after by you Thankyou so much Ryan 😊, Anita 😊

Anita · 16 October 2025

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 5/5

Google

Selling a leasehold flat now is extremely challenging and takes a long time. Which is why I want to give Ryan Campbell and Hunters a 5 star review. Ryan was at every stage of the transaction, professional and always in communication. It has been a pleasure working with him and the Hunters team, I have no hesitation in recommending him to other sellers and buyers. He was completely transparent, open and extremely helpful all the way through what at times was a long winded process. Thank you Ryan!

Laura · 5 May 2025

★★★★★ 5/5

Google

Ryan Campbell was excellent throughout the sale of my property. He was professional, responsive and always kept me updated, even when things became complicated. He went above and beyond to help keep everything moving and made what could have been a stressful process much easier. Would highly recommend Ryan and his services.

Spike · 26 September 2026

★★★★★ 5/5

Google

Firstly, Michael from Hunters has been an absolute 10/10. The sale of my house was extremely frustrating and unnecessarily long (due to solicitors) but Michael was always on top of everything and always provided exceptional service. He was always in communication with the solicitor and he kept me and everyone involved up to date even when there wasn’t any new updates to tell, just called to advise no update which I think is so important as it means I do not have to chase as much! Honestly, he has been an absolute star throughout this whole journey! He has done everything he can to make the sale of my home as easy as possible for me. I think it goes without saying, when I move on to my next property I would go through Hunters first. The experience I have received has been nothing short of fantastic the whole way through. Thank you Michael and the team for making the sale of my home that bit easier!! It’s really appreciated.

Phoebe · 13 April 2025

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Google

Going through completing a house sale with Hunters, and Ryan is our estate agent - Ryan has been so helpful, easy to contact and just a genuinely nice guy. Had a really positive experience from start to finish.

J · 10 May 2026

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help. The team I met on key‑collection day was amazing, friendly, welcoming, and incredibly helpful. Overall, a fantastic experience. Highly recommended.

Barbara · 1 June 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

We have been very happy with the service we received from hunters , Ryan was fantastic and very helpful through difficult circumstances and the service we received from start to finish was A+ . Hunters were recommended to us and I have recommended them to others . Would use again . Thanks again Ryan

Josephine · 15 November 2025

★★★★★ 5/5

Google

We were pleased to have Hunters Gravesend support us in buying our house. Michael showed professionalism throughout the entire process, maintaining excellent communication with all the parties involved. His patience, openness, and perseverance helped us successfully finalise the purchase despite a few hurdles we encountered along the way. A big thank you for all your hard work! We are happy to recommend Hunters Gravesend to others.

Irimia · 10 August 2026

★★★★★ 5/5

Google

We couldn't have asked for a better estate agent than Ryan. From our first meeting, he was proactive, professional, and kept us updated throughout the entire process. His friendly and approachable nature made what can often be a stressful experience feel easy and seamless. Thank you, Ryan, for all your hard work and support. We would not hesitate to recommend you.

Jaswant · 10 September 2026

★★★★★ 5/5

Google

We would like to thank Ryan at hunters for our recent move to our new house. He was brilliant at handling the move and dealt with everything professionally, it was a smooth and stress free experience for us thank to him. I would highly recommend Hunters to anyone looking to buy or sell their property.

Jack · 10 October 2025