Trusted Agent profile · Gravesend

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Balgores Gravesend reviews

4.7

★★★★★ Excellent

1,276 reviews across 2 platforms

172-173 Parrock Street, Gravesend, DA12 1EY

Part of Balgores, see every office.

Balgores's office in Gravesend, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,276 reviews on two platforms, including 528 Google reviews rated 4.8.

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4.8 / 5

528

Reviews on Google

This office

Trustpilot logo

748

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

1/5

Trustpilot

The worst estate agent that I have ever…

The worst estate agent that I have ever experienced. No customer service at all, no insight into the chain, no communication, passed around the office so having to explain yourself to multiple people. How they justify their 1.5% I do not know. Save yourself the stress and use someone else.

Ben · 29 April 2022

Agent replied · 10 June 2024

Dear Mr White,Thank you for your feedback. We have since spoken to your partner who is selling through us currently and discussed the above regarding her sale.The trail of events on the onwards purchase is where, unfortunately through no control of ours, this has fallen through. We will continue to assist your partners sale until a conclusion has been met, and wish you best of luck with a future purchase.Kind regards,Balgores Hornchurch

5/5

Trustpilot

Absolutely amazing company to work with…

Absolutely amazing company to work with ive bought both my properties via Balgores and rented then via Balgores also. Exceptional customer service and always willing to help and go that extra mile! Special thanks to Toni on the lettings side. Highly reccomended

Sofia · 23 October 2020

5/5

Google

We have recently exchanged on the sale of our flat and purchase of a new property, both of which have been through Balgores, Gravesend. We have had a very turbulent time with the whole process but Andrew and his team have been patient and …

Becky · 10 October 2019

5/5

Google

First Time Buyers - We dealt with Connor throughout our buying process from viewing and purchasing, It was simple, quick and easy. All of our questions were answered, we always got a call back and were always kept in the loop. I think from …

Nikki · 10 October 2019

5/5

Trustpilot

Donna was right on the case all the…

Donna was right on the case all the time giving us timely updates and also chasing the various people involved to get us a timely completion.

Mr · 1 March 2023

5/5

Trustpilot

The Pride of Balgores

I was introduced to Gemma and Mackensie through Balgores whilst searching for our new home. She was able to help me arrange the best finance package more than what I was quoted by the banks by a mile. I have just received my full mortgage offer today and grateful for the hard she has put in for us. She would go above and beyond providing advice and guidance through the whole process even out of hours. I would highly recommend them both for all your financing needs.Gemma and Mackensie, thank you so much:)

Saqib · 29 June 2022

5/5

Trustpilot

Donna Sales progressor

Donna was our Sales progressorWasn't an easy transaction however Donna was patient, efficient and very thorough ensuring the house purchase went through without any glitches

Miah · 15 March 2023

5/5

Google

Excellent, Fast, Responsive and Professional!!! I am impressed with the service delivery. When I decide to buy my home, I will definitely go with Balgores Gravesend Estate Agents & Letting Agents

Lanre · 13 May 2025

5/5

Trustpilot

Great communication throughout the…

Great communication throughout the process resulting in a speedy transaction! Thanks for all the hard work to your team, with a special thanks to Dwain, Viktor, Sue and Donna!

Jinal · 10 October 2022

5/5

Google

I have been a tenant with this letting agent for nearly a decade, from the moment Carlos joined the team, he was a game changer. I don’t need to call on the letting agent often, because the property I rent is such a high standard, but when …

Katherine · 16 September 2024

5/5

Google

The team at Balgores are great, they’re friendly, helpful and just some really nice people to deal with. Moving is stressful and these guys made the whole process very smooth, even though we needed to speed everything up, they accommodated all of our requests. Definitely recommend!

Dhuran · 22 August 2018

5/5

Google

I can only speak on behalf of the Gravesend branch. Over the years Daniella and the team offer a high level of customer service for both tenant and the landlord.

Steve · 22 August 2022

5/5

Google

Recently purchased my first house through Balgores and was fortunate enough to have Andrew help me through the process. He went above and beyond to support me through the process. He brought a great amount of knowledge and experience, that helped us overcome some critical issues in the process. I would highly recommend Balgores

Sam · 29 May 2024

5/5

Google

I would like to thank Ian Weedon, Mortgage Adviser at Balgors Gravesend for completing my mortgage process so smoothly. I used to get an weekly update with where things are and communication was really simple and straightforward. All the best, Dinesh

Dinesh · 22 August 2020

5/5

Google

Simply a fantastic team at Balgores Gravesend if you want first class personal service they are the go to estate agents special mention to Connor who has been world class with the sale of our property as has Andrew & Kam

PHIL · 22 August 2020

5/5

Trustpilot

Excellent experience first time buyers

Lucy Franklin and Mackensie Walker were excellent to work with, they always kept us up to date with any progress and was always ready to assist on any questions that we had (First time buyers). Highly recommend to others.

Kev · 28 January 2021

5/5

Trustpilot

Balgores Dagenham

I would like to thanks Balgores for helping me to buy my house.They were helpful throughout the process.I would like to thank especially Femi the sale adviser from Dagenham who has kept contact with me until the completion.Highly recommend.

Zubaed · 21 January 2021

5/5

Google

These guys give you a totally new experience of estate agency. The level of professionalism and care is incredible. The amount of times Jason went over and above what was required was simply unreal. He even helped push through the sale of …

Dan · 10 October 2019

5/5

Google

I have recently let a property from Balgores- Gravesend and I found the staff very polite and reliable. Francesca was excellent with the process of getting this place. We are very grateful for their services and can now enjoy our new home🏠 …

Summer · 22 August 2019

5/5

Trustpilot

Claire and Glenn Fantastic

Claire and Glenn who are helping me with the mortgage and other work for me have been absolutely fantastic and I strongly recommend to anyone needing help obtaining a suitable mortgage offer to use them, they always keep you updated aswell on how things are progressing and also help to take some stress off you through the whole process, again a pleasure to the industry.

Donovan · 6 September 2023

5/5

Trustpilot

Great team and excellent communication

Great team and excellent communication. We can't thank Dee enough for all his efforts for a smooth transaction. Dee was very patient and supportive on a delayed transaction. As buyers we were very happy and we would definitely use Balgores in the future.

Ms · 25 June 2019

5/5

Trustpilot

Diligent, helpful and patient

Nigel and Mackensie were diligent, helpful and patient in helping us remortgage our property for a second time - would highly recommend their broker services.

E · 29 December 2022

5/5

Trustpilot

Balgores Bring Results!

Balgores are my No. 1 "go to" agent whether it's selling or buying property - keeping me updated every step of the way. They have chased solicitors on my behalf all the way down the chain. This is the only agents that I've dealt with that have paid attention to every aspect of a sale or purchase and kept me updated at all times. This is especially due to the conscientious and untiring efforts of Sarah Oakley. Basically, anyone in this profession should look to Sarah Oakley to see how it should be done!I've also used Balgores for property lettings. Again, I can't fault their service in any way. Definitely one of the best agents that I've ever dealt with.

MB · 25 February 2022

5/5

Google

We recently bought our new house through Balgores. We met with Andrew and told him exactly what we wanted. Andrew knew exactly what house would be perfect for us. He sent up a house viewing and we were ready to go ahead with the purchase. …

Amanpreet · 16 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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