Every review we hold for the Grantham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI was a tenant with Martin Nad Co Grantham for over 3yrs.. I gave them 1 star die to repairs in the flat took forever to be processed. I left the flat on the conditions they requested sent pictures hoping to get my deposit back which I didn't, I left the flat it has damp walls which was not treated on time, window that won't open since day one took till th ended of my time there to fix a leaking sink in the kitchen.. I feel robbed by my deposit.. they charged me for redecorating a flat that is unfurnished ???
Ginj · 25 October 2023
Agent replied · 22 May 2024
Hello Ginj
I am sorry you are disappointed regarding your deposit. It is worth noting that only evidence based damages are charged against deposits. The process is completely transparent with arbitration available should landlords and tenants not agree. It is also worth pointing out that it is not Martin & Co charging you for works.
If you are in anyway unsure of the process please call the team in Grantham on 01476 561911.
Kind regards
Philip
★★★★★ 5/5
GooglePlanning to move to Grantham for work and struggling to find somewhere. Martin & Co took my details and have been super helpful even though i havent started the new job yet so thank you Caroline. Fingers crossed I find something soon!
Miss · 5 January 2023
Agent replied
Thank you for your feedback, much appreciated. Good luck with the new job and hopefully we will find you something suitable soon.
Philip
★★★★★ 5/5
GooglePlanning to move to Grantham for work and struggling to find somewhere. Martin & Co took my details and have been super helpful even though i havent started the new job yet so thank you Caroline. Fingers crossed I find something soon!
A · 4 January 2023
Agent replied · 1 September 2023
Thank you for your feedback, much appreciated. Good luck with the new job and hopefully we will find you something suitable soon.
Philip
★★★★★ 5/5
GoogleBeen with Martin & Co for a few years now and no complaints, Becky is always extremely helpful and any issues are resolved in a short space of time. Would recommend to anyone over any local letting agents we have used in the past.
Mikey · 7 October 2022
Agent replied
Thank you for your kind words Mikey, we really appreciate it.
★★★★★ 5/5
GoogleA few weeks ago I bought a house from Martin and co Grantham and it worked out better than I ever imagined. The team here but mostly Philip Connor helped me tremendously with any inquiries. If you are looking for a estate Agent I would highly recommend going here!
George · 9 August 2024
★★★★★ 5/5
GoogleMartin & Co's Letting team has continued to support my business needs without any huck ups. Their vetting standards has always gotten me trouble free tenants. I can not more chuffed..
Andrew · 10 October 2025
Agent replied
Hi Andrew. Thank you for taking the time to write a review. 4 years seems to have gone by incredibly quickly!
Philip
★★★★★ 5/5
GoogleI recently bought a house through Martin and Co estate agents. I found them to be friendly, professional, accommodating and not pushy. The process went very smoothly.
Susan · 8 October 2025
Agent replied · 17 October 2025
Hello Susan
Thank you for your kind feedback and good luck in your new home!
Philip
★★★★★ 5/5
GoogleVery helpful and considerate workers, especially Philip Connor who helped with finding the right place every step of the way. Everything I enquired about was solved, and I managed to find the perfect house here in Grantham! Thank you 🙏 …
Daniella · 9 August 2024
★★★★★ 5/5
GoogleMy experience with Martin & Co has been great. Caroline was very open and helpful, and I’ve since had the pleasure of speaking with Becky on the lettings side who progressed my rental application.
Alex · 6 December 2022
Agent replied
Thank you for taking the time to write a review Alex, very much appreciated.
Philip
★★★★★ 5/5
GoogleMartin + Co were fantastic in helping my purchase go as smoothly as possible. Caroline was my agent and nothing was ever too much, she helped chase the other side solicitors when needed and kept me updated throughout the process
Laura · 5 March 2022
Agent replied · 7 April 2023
Thank you Laura
★★★★★ 1/5
GoogleBEAWARE FOR THIS AGENCY! :(
DO NO DO ANY DEAL WITH THEM ,deposit you not gonna see when you will leave the propety,even when you do proffesional clean IN HOUSE ,POOR CUSTOMER SERVICE !!! THIS IS HAPPEN NOW IN 2025,
Tenant for many years through these unprofessional agents. Would not recommend to tenants or landlords.
Marius · 5 October 2025
★★★★★ 5/5
GoogleI recently visited Martin & Co. about the possibility of managing one of my rental properties in Boston. Very friendly, efficient and professional service; many thanks to Caroline for her help.
Richard · 6 December 2022
Agent replied
Hello Richard
Thank you for taking the time to write a review, much appreciated.
Philip
★★★★★ 1/5
GoogleHave asked these people to sort out the disgusting state of the front garden of one of there H M Os it’s so bad that the bushes are actually blocking the public footpath and could take someone’s eye out is also causing damage to fence pictures have been sent to them and nothings been done shambles of an organisation
Stewart · 25 July 2025
★★★★★ 5/5
GoogleI recently used Martin and Co when looking for a new house share in the area. Chloe dealt with me every step of the way and the service couldn't of been better. I was tight to a time frame and they accommodated that along with updating me every step of the way. She was friendly and helpful with all of my queries. Along with loving the house now I'm all moved in, which is finished to a beautiful high standard I couldn't thank or recommend Martin and Co more. They will be the estate agent I always use in the future and want to thank them for their fantastic customer service, expertise and help. Chloe went above and beyond to make sure I was happy and even since moving in to the property had checked everything is okay.
Laura · 13 May 2019
★★★★★ 5/5
GoogleExcellent customer service and support received from Philip, Caroline and the team at Martin and Co Grantham throughout our time as a landlord and the sale process. Would highly recommend.
Lavina · 31 October 2022
Agent replied
Hi Lavina
Thank you for your kind words.
It has been a pleasure working with you over the years.
Philip
★★★★★ 1/5
GoogleIf 0 star was an option that’s what I’d do. When I first viewed my property they made me wait over a month to move in because they were ‘deep cleaning’ and ‘redecorating’. When I rang them they hadn’t done any of this, I was waiting a whole month for no reason, for them to ask me if I wanted it cleaning and decorating, I ended up saying no because I was sick to absolute death of waiting to move in after paying almost £900 deposit and first month rent. And now that I’ve moved out and been told I’m entitled to get every penny of my deposit back, they’re ignoring me, I’ve emailed them SIX times in the last 3 days waiting to hear back from them, if I don’t hear from them soon I’ll be thinking of other actions I can take to make them actually respond to me. If that’s court then so be it, I will not be losing this property that I’m planning on moving into because Martin and Co can’t be arsed to reply to their customers. If I still don’t receive my deposit in the next week then I’ll be naming specific people who have made my life miserable by lying and keeping me waiting and stealing.
Sasha · 3 July 2022
Agent replied
Hello Sasha Thank you for your feedback. I think you are perhaps being a little unfair as we have agreed with your landlord for a full deposit return. You will hear directly from the DPS who will process the transaction. Please feel free to pop in or call the office should you require any further help.
★★★★★ 1/5
GoogleIf 0 star was an option that’s what I’d do.
When I first viewed my property they made me wait over a month to move in because they were ‘deep cleaning’ and ‘redecorating’. When I rang them they hadn’t done any of this, I was waiting a whole month for no reason, for them to ask me if I wanted it cleaning and decorating, I ended up saying no because I was sick to absolute death of waiting to move in after paying almost £900 deposit and first month rent. And now that I’ve moved out and been told I’m entitled to get every penny of my deposit back, they’re ignoring me, I’ve emailed them SIX times in the last 3 days waiting to hear back from them, if I don’t hear from them soon I’ll be thinking of other actions I can take to make them actually respond to me. If that’s court then so be it, I will not be losing this property that I’m planning on moving into because Martin and Co can’t be arsed to reply to their customers. If I still don’t receive my deposit in the next week then I’ll be naming specific people who have made my life miserable by lying and keeping me waiting and stealing.
Sasha · 9 June 2022
Agent replied
Hello Sasha
Thank you for your feedback. I think you are perhaps being a little unfair as we have agreed with your landlord for a full deposit return. You will hear directly from the DPS who will process the transaction. Please feel free to pop in or call the office should you require any further help.
★★★★★ 5/5
GoogleI am very pleased with the service I have received from Martin and Co from the beginning of my application for my rented property to present. The team are always very helpful and accommodating when I have a query about my property, and immediately inform my landlord of any questions or problems I have encountered. Infact on one particular occasion I had a problem with my shower and from the initial call to the contractor arriving it was only 2 hours . I cannot fault them at all and would highly recommend them to any potential customers. Rachel Nettleton
Billy · 30 March 2022
Agent replied
Thank you Billy
★★★★★ 5/5
GoogleI just want to say a big thank you to Kim, she was very helpful with our enquiry, friendly and made it easy… thank you again!
C · 13 September 2022
Agent replied · 9 August 2023
Thank you Chelsea, we really love receiving positive reviews!
★★★★★ 5/5
GoogleI just want to say a big thank you to Kim, she was very helpful with our enquiry, friendly and made it easy… thank you again!
Chelsea · 1 September 2022
Agent replied
Thank you Chelsea, we really love receiving positive reviews!
★★★★★ 5/5
GoogleI am very pleased with the service I have received from Martin and Co from the beginning of my application for my rented property to present. The team are always very helpful and accommodating when I have a query about my property, and immediately inform my landlord of any questions or problems I have encountered. Infact on one particular occasion I had a problem with my shower and from the initial call to the contractor arriving it was only 2 hours . I cannot fault them at all and would highly recommend them to any potential customers.
Rachel Nettleton
Billy · 22 July 2021
Agent replied · 6 May 2023
Thank you Billy
★★★★★ 5/5
GoogleGreat experience dealing with Martin & Co with a special mention to Kim, who has gone above and beyond in her role.
Jake · 6 November 2022
Agent replied
Thank you for your feedback Jake, much appreciated.
Well done Kim!
★★★★★ 1/5
GoogleI was a tenant with Martin Nad Co Grantham for over 3yrs.. I gave them 1 star die to repairs in the flat took forever to be processed. I left the flat on the conditions they requested sent pictures hoping to get my deposit back which I …
Ginj · 13 April 2024
Agent replied · 13 April 2026
Hello Ginj
I am sorry you are disappointed regarding your deposit. It is worth noting that only evidence based damages are charged against deposits. The process is … More
★★★★★ 5/5
GoogleCaroline was amazing! She is so kind and helpful person. Fabulous communication, always on the time.
Thank you ☺️
Angelika · 30 November 2022
Agent replied
Dear Angelika
Thank you so much for your positive comments. We always appreciate feedback. Well done Caroline.
Philip
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
