Every review we hold for the Grantham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFive stars for Thomas Smith! Without a doubt the service he has given us over the past months has been exceptional. His pleasant and courteous demeanour, his professionalism and above all his compassion have completely blown away our preconceptions of an estate agent. That his colleagues are equally pleasant and helpful is a tribute to the example he sets. Thank you Thomas.
Robert and Eleanor Hirst
Robert · 25 December 2019
Agent replied · 23 December 2024
Thank you so much for such kind words - it makes the hard work worth it. Looking forward to helping achieve your move. From all the team at haart
★★★★★ 5/5
GoogleLaura Willetts
From the start of my house selling process Laura has listened to what I need, and has been communicative throughout. Phoning me to check in regularly so I have no need to chase her, and being honest and clear with all her feedback. I feel she is as invested in the property as I am and that her persistence and dedication will ultimately bring great results. It’s a pleasure working with her and I feel I am in very safe hands.
Thank you!
Karen · 29 March 2024
Agent replied · 26 August 2024
Thank you Karen for your kind words. I really appreciate it. Here's to getting you sold!
★★★★★ 5/5
GoogleI have had a great experience with Haart Estate Agents, I work away but they were very accommodating to my needs and were able to work around me. They kept me informed every step of the way and checking that I was happy with everything so a big thank you to Tracey Nicholls, Tom, and Ruby J (who stayed later to show me around a property).
Harry · 28 August 2019
Agent replied · 26 August 2024
Hi Harry, we're glad you arrived safe and sound! Happy to help, make sure you let us know what you thought to the property! Catch you soon - haart Grantham.
★★★★★ 5/5
GoogleLaura was excellent - listened and shared her extensive knowledge of the local market.
Proactive and professional. Thank you!
Ruth · 11 October 2024
Agent replied · 26 August 2024
Thank you Ruth. Feedback is important to us and I look forward to looking after you
★★★★★ 5/5
GoogleLaura Willets is great. Known her for a couple of years now, approachable every time we have spoken and goes above and beyond to help out. Thanks Laura.
C · 28 April 2024
Agent replied · 26 August 2024
Thank you Canyon. Feedback is really important to us and really appreciate your time and I look forward to looking after you soon
★★★★★ 5/5
GoogleLaura was a great help with our viewing. She was clued up about the property and direct in her advice. A refreshing change
Jim · 27 July 2024
Agent replied · 26 August 2024
It was a pleasure meeting you and thank you for the kind review. Looking forward to looking after you
★★★★★ 5/5
GoogleHad a lengthy conversation with Nicole about possible areas and houses I could look into for buy to let. She then then put me forward for an appointment to speak with Luke about mortgages available to me and the best route to go down. Both were very understanding of my needs and very helpful in starting me off. Definitely hope to stay with them through my search.
Fraser · 28 August 2017
Agent replied · 26 August 2024
Fraser Gibbon, thank you for taking the time to leave us feedaback, we look forward to speaking with you soon with potential properties and finding you your buy to let property.
Kind Regards, all at haart
★★★★★ 5/5
GoogleHaart as a company has shown to be endowed with professionals. Tom Smith was very swift to get me an appointment to view the property we were interested in and his follow up calls were detailed with important information. Overall we have had a good experience so far, although we are still looking, hopefully we can get something from the company.
H · 27 August 2020
Agent replied · 26 August 2024
Thanks for your review Henry! Its certainly appreciated. We'll keep working to find you your new home, speak soon. haart Grantham
★★★★★ 5/5
GoogleIt was a pleasure to have Laura view our home today, with a view to listing it on the market. She sparkled throughout our chat and gave all necessary information clearly, answering questions as we went.
Jo · 11 October 2025
Agent replied · 11 October 2026
Thank you Jo. Feedback is appreciated and I look forward to speaking to you soon
★★★★★ 5/5
GoogleLaura came to see me today and wow! So passionate and driven. Clearly explained everything and went through all my options. Could not recommend her enough and can't wait to work with her and get sold
Mark · 11 October 2025
Agent replied · 11 October 2026
Thank you Mark. Look forward to looking after you
★★★★★ 5/5
GoogleLaura from Haart, Grantham has been very professional and took excellent photos of our house. We are very impressed. Hopefully we sell our house soon through Haart!
Rich · 28 April 2024
Agent replied · 26 August 2024
Thank you so much Richard. Feedback is important to us and I appreciate your time.
★★★★★ 5/5
GoogleFirst time we have bought and sold at the same time, a big step for us and quite daunting but Tracey has been a god send so far, keeping us up to dated and taking time to answer my questions. Still early days but so far I don't think I could have asked for any more, really pleased with the friendly service
Aimee · 28 August 2019
Agent replied · 26 August 2024
Dear Aimee, we are so glad you have now found a home with us! Thank you for this positive feedback.
★★★★★ 5/5
GoogleThe whole team have been brilliant. From accommodating viewings to suit our schedule to pushing our sale through and getting our offer accepted. The team were hands on the whole way through and we look forward to dealing with them during the rest of the process.
Beth · 6 June 2025
Agent replied · 27 July 2025
Dear Beth, it’s great to hear you enjoyed your experience with haart, thank you for your positive comments. We really appreciate you taking the time to share your experience with us If there’s anything we can do to help in the future, please don’t hesitate to contact us again. Regards the haart sales team Grantham
★★★★★ 5/5
GoogleMet the lovely Laura Willets today and we loved her authenticity….out of all the estate agents we have connected with her approach was outstanding very happy with what she offered us 🙂 …
Michele · 11 October 2025
Agent replied · 11 October 2026
Thank you Michele. Feedback is always appreciated and I look forward to looking after you
★★★★★ 5/5
GoogleAs a purchaser I could not have asked for better. Communication was superb considering the difficult circumstances of the sale. Special mention to Nikki and Tracey who both went above and beyond the call of duty to get this transaction to fruition. Should I sell in the future I would definitely use Haarts of Grantham. Nice one girls...I am a very happy customer.
K · 28 August 2017
Agent replied · 26 August 2024
Dear K Callery,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleLaura Willets is very thorough and went through everything slow time with me. I feel very comfortable I'm in the best hands.
Jack · 28 May 2024
Agent replied · 26 August 2024
Thank you Jack. Feedback is always important. Thank you for your kind words and I look forward to looking after you
★★★★★ 5/5
GoogleLaura was so professional and able to give us sound advice.
Thank you.
Diane · 11 October 2024
Agent replied · 26 August 2024
Thank you so much. Feedback is so important and I look forward to looking after you
★★★★★ 5/5
GoogleLaura W came to value our house, Laura was very friendly and was very knowledgeable about the housing market
Paul · 27 June 2024
Agent replied · 26 August 2024
hank you Paul. Feedback is really important so thank you for your time. It was lovely meeting you yesterday and I look forward to catching up with you soon
★★★★★ 5/5
GoogleLaura willets was the agent that came to value our property and WOW, what a lovely, lively, bubbly personality she is. Very professional and a fountain of knowledge and ideas. Within seconds of meeting Laura, you will feel like you have known her forever, she makes you feel so comfortable. I wouldn't hesitate in recommending Laura as your agent. 5 stars all the way and worth every one of them *****
Darren · 29 March 2024
Agent replied · 26 August 2024
Thank you so much Darren for your kind words. I look forward to looking after you Regards Laura
★★★★★ 5/5
GoogleMy first call to Haarts in Grantham was with Tracey and all contact since has been with her. I have experienced nothing but great communication, professionalism and honesty, I would highly recommend their services. Tracey has excellent knowledge but is also friendly and approachable. I feel confident in the abilities of Tracey and Haart and would use them again.
Lisa · 27 October 2018
Agent replied · 25 October 2024
Dear Lisa Edwards, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. All the best haart Grantham
★★★★★ 5/5
GoogleAlex was professional and efficient as always. We bought the house with his help and we knew he would do a good job helping us sell it too. Thank you again alex
Stacey · 27 August 2023
Agent replied · 26 August 2024
Thank you for your 5 star review, Stacey. Best wishes, The Sales Team
★★★★★ 5/5
GoogleTom has been incredibly professional and helpful throughout my selling process. It is vital to have trust and confidence in your agent when you are selling a rather unique style house, and Tom was able to instill both with his knowledge of the market for such homes and his approachable communication style. Thanks Haart team.
Yve · 25 December 2019
Agent replied · 23 December 2024
Hello Yve, thank you so much for such a kind review. We really value all feedback and we especially like it when it comes with 5 STARS. Thanks again - haart Grantham
★★★★★ 5/5
GoogleLaura Willets was very informative and helpful, really made me feel at ease with the whole selling process :)
Adam · 28 April 2024
Agent replied · 26 August 2024
Thanks Adam. Feedback is really important so I appreciate your time in doing this for me
★★★★★ 1/5
GoogleVery disappointing, poor comms and minimal effort!
Matt · 9 April 2026
Agent replied · 16 April 2026
Thank you Matt. Feedback is so important and I look forward to looking after you
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