Trusted Agent profile · Grantham

haart Grantham reviews

4.9

★★★★★ Excellent

279 reviews across 2 platforms

Grantham, NG31 6NS

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haart's office in Grantham, at Grantham, is rated 4.9 out of 5 across 279 reviews on two platforms, including 268 Google reviews rated 4.9.

Google logo

4.9 / 5

268

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Grantham office, from every platform, shown as written. First names only.

5/5

Google

We were shown through the new premises by Rachel from Haart who was not pushy and was helpful to answer our questions. It was the ideal bungalow and location for us. We gave the asking price which was within our budget. We asked for a sale sign not to be put up as it was just recently put online. Tracey back in the office contacted me within the hour to confirm seller accepted our offer and agreed not to erect a sale sign. Comms between Rachel and Tracey were fast and efficient. The whole process to obtaining the keys to move into our new bungalow was handled politely, professionally and friendly. Staff at Haart were always present and able to deal with further visits to the bungalow to take measurements and plan our layout for moving in. Haart always gave up to date progress of dealings with the solicitors and councils procedure's. We found Haart to be extremely helpful, pleasant and professional. We even received a welcoming to new home card through the post when we moved in. My wife and I love our new home and are making our mark on it. Thank you to all of you there in the Grantham office. You made everything seem so effortless.

John · 28 August 2018

Agent replied · 26 August 2024

John G B Osborn, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

Haart have been simply brilliant with our house sale. From the beginning, Ryan Maclachlan did a superb job of capturing the house in his photos and his write up which lead to an amazing online response to the marketing material. The amazing Haart Flink system really does help reach more people and spread the word when you are trying to sell your property. We enjoyed the visibility we had on the numbers of people who had viewed and shared the property's details. When it came to selling the property, Chelsea was fantastic and found the perfect buyers for our house. She has then kept us updated all the way through the sale process and made the whole experience really easy. Thanks Haart - you have definitely earned your fee!

Dan · 28 August 2018

Agent replied · 26 August 2024

Hi Dan Simmons, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at haart Grantham!

5/5

Google

I would highly recommend Haart estate agents, they have been professional from the start of my selling process. Tracey Nichols who has been my main contact has been so helpful, keeping me up to date with the initial viewings and now with the sale itself. I do not live in the area and have a tenanted property to sell which could have made it difficult but on the contrary Tracey has been courteous and considerate towards the tenant at all times thus ensuring the sale runs as smoothly as it can. Thank you.

Debbie · 28 August 2018

Agent replied · 26 August 2024

Dear Debbie Raines, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Hi Debbie Raines, we are very happy to have provided you with such a positive experience!

5/5

Google

Haart estate agents have been fantastic! I absolutely cannot fault the level of service and personal support I have received.Tracy, Ryan, Chelsea and Lisa have been so helpful in every aspect of the process. Ryan made putting my house on the market so easy and stress free, with plenty of good advice about the housing market.Chelsea was so speedy in finding me clients who were interested and got them viewing the property as soon as possible.Tracy has talked to me at every stage of the very quick sale, answering all my questions and totally putting me at ease with it all. Lisa explained all of the financial side of things to me, as well as listening to any worries and concerns I had. Thank you all! I have felt totally looked after with cups of tea and hugs and chats whenever I've needed them! From the start, this team were so professional, but also very personable, kind and friendly.

Simone · 28 August 2018

Agent replied · 26 August 2024

Hi Simone Glover, we are very happy to have provided you with such a positive experience!

5/5

Google

We have had the opportunity to sell our property through Haarts of Grantham, and although it has been a slow process in getting there, we are now (hopefully) in a position to exchange contracts imminently. We would like to thank Tom Smith for his dedication and professionalism in handling this sale. He is a very confident and keen young man who goes the extra mile to make a very stressful time less stressful. Thankyou Tom. Shona and Graham

Shona · 28 August 2019

Agent replied · 26 August 2024

THANK YOU! You have both been a pleasure to deal with during what was a challenging sale. However we are very close to the end now, and we look forward to handing over keys to new owners soon. Thank you again - haart Grantham

5/5

Google

Laura W was very kind and enthustiastic when visiting my property for a valuation. As a potential first time seller, I didn't know what to expect but Laura was reassuring and happy to answer any questions I had.

Cj · 27 June 2024

Agent replied · 26 August 2024

Thank you CJ. Feedback is always important to us. I look forward to looking after you

5/5

Google

Alex is professional and candid. He is trustworthy and really listens to you as the customer to make sure he tailors his services to meet your needs. He is really approachable and I've every confidence he can sell my house to the right buyer for the best possible price. Thanks for all of your help Alex, you are a star!

Emma · 24 December 2022

Agent replied · 23 December 2024

Thank you for your lovely review, Emma :)

5/5

Google

Laura has been a fantastic agent to work with. Her proactive approach to selling is something you don’t see very often. She arranged an appointment the same day and we have every confidence that she’ll do an excellent job. Much appreciated!

Emily · 28 April 2024

Agent replied · 26 August 2024

Thank you Emily. Feedback is important to us so thank you for your kind words and I look forward to looking after you all

5/5

Google

Having not moved home for 22 years the prospect was let's say daunting! To start this review I am not a seller but purchaser, and as the purchase progressed became a prospective seller. Nicky kept me up to date with all process and transactions without fail and has a great professional approach as well as a good sense of humour. Nicola again assessed my property for sale with the same professionalism and care. Little touches make a difference like picking up mail from my new house before completion ! Overall I have had nothing but good vibes from all the team who are energetic and enthusiastic and would not hesitate in reccommending them to sellers and buyers. Thanks to all. Kindest regards, Will.

Will · 28 August 2017

Agent replied · 26 August 2024

Will Christian, we're happy you found our staff to be so supportive during your experience here at haart Grantham. Thank you again for your star rating! Regards haart Grantham

5/5

Google

If I could give 6 stars I would. The purchase and transition was very smooth. Communications have been timely and without delay. Tracey is an absolute gem and a keeper of her word. I have had many previous dealings with estate agents, but never one so professional and comfortable, a firm trust builds from day one. What can I say to express my gratitude? Thank you for all your hard work, it has been very much appreciated. I cannot praise Haart in Grantham high enough.

Yvonne · 28 August 2017

Agent replied · 26 August 2024

Dear Yvonne Gummer, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Grantham estate agents

5/5

Google

The staff at Haart were absolutely fantastic, they took extra care and time to make sure everything was covered and all questions were answered. They supported with great contact regarding the status of the sale and always ensured that we received updates as things progressed. It was so helpful having their support at viewings. I can't thank and praise them enough for being so supportive during the move and would thoroughly recommend the team to anyone, in addition to being competitively priced. A special thank you to Nikki and Nicole for all the support!

Heather · 28 August 2017

Agent replied · 26 August 2024

Heather Ramsay, thank you for leaving this detailed feedback about your experience with haart Grantham. We always love to hear from our customers, especially with such great feedback. We wish you and your mum all the best and hope to speak to you again in the future. haart Grantham estate agents

5/5

Google

The whole team at Haart did a fantastic job! All throughout the process, we were kept up to date with what was going on. Nicole who came out to value our property, was friendly, polite and very knowledgeable. She took some fantastic pictures, which really showed off our home to its full potential. Tracey and Nikki were excellent at negotiating, communicating, and to be frank, without them, the process would have been so much more stressful. I would highly recommend anyone who is thinking about buying or selling a property, to call on Haart first. A real TEAM effort.... thank you Curtis & Jo

Curtis · 28 August 2017

Agent replied · 26 August 2024

Dear Curtis Moore, Thank you for taking the time to leave us feedback. We are very grateful for the kind comments you have left and have enjoyed the time we have served you. We wish you and your family all the luck in your new home and the move into town! We hope you won't forget us and we look forward to seeing you again soon.

5/5

Google

We have chosen Laura Willets at haart in Grantham to get us on the move to finding our forever home. Laura has been great so far, polite and very professional, and we look forward to working closely with Laura

Chris · 28 May 2024

Agent replied · 26 August 2024

Thank you so much Chris. I am so excited to be looking after you and your family and finding your forever home. Feedback is so important so I appreciate your time in doing this review

5/5

Google

A big thank you to Thomas Smith for his support during the sale of my property. He has kept me informed of developments on a weekly basis - sometimes more than once a week when things were a little challenging - he has been professional and reliable throughout and has kept me from going mad on more than one occasion! I would strongly recommend him and Haart estate agents to anyone looking to sell their house.

Elizabeth · 28 August 2019

Agent replied · 26 August 2024

Thank you Elizabeth, it was a challenging sale but we got there in the end! All the best for the future! :) from haart Grantham

5/5

Google

Alex is just what you need in an Estate Agent. Extremely easy to get on with and very keen to assist with all my queries. Other agents had been unwilling to visit to carry out the valuation but nothing was too much trouble for Alex. I would highly recommend him.

Katherine · 27 August 2023

Agent replied · 26 August 2024

What great feedback for Alex, thank you very much for taking the time to leave a review Katherine! Best wishes, The Sales Team

5/5

Google

I can thoroughly recommend Christie Spafford from Haart She was so professional and knowledgeable about the current market and so helpful, answering all my questions without hesitation. As anyone knows it can be a very daunting process and she made me feel so relaxed about all procedures

Lynne · 27 August 2023

Agent replied · 26 August 2024

Thank you so much for taking the time to leave Christie a 5 star review, Lynne, and such lovely feedback. Best wishes, The Sales Team.

5/5

Google

We were very happy with the way Heart handled our viewing and offer process ,Tracey ,Tom, and Leanne couldn’t have been more helpful and professional , Leanne showed us the property and was very punctual and helpful during the viewing both Tracey and Tom were on the ball in the office to get the answers we needed in hurry couldn’t of been an easier process . Thanks for your help guys .

Mark · 27 October 2019

Agent replied · 25 October 2024

Dear Mark Wingad, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you, and have a fantastic day!

5/5

Google

Can't thank Tom enough for all his help with the house sale - his expertise is second only to his kindness and courtesy. He really is outstanding at what he does - and I would recommend him without reservation. As someone who has,in previous house moves, been a bit fed up by the whole house buying process, I think Tom is one in a million, making the whole thing so much better!

Anna · 28 August 2019

Agent replied · 26 August 2024

Dear Anna Collingwood, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Grantham

5/5

Google

Laura willets has been brilliant in getting my property on the market for me. Her communication throughout has been amazing and I would recommend Haarts if you’re looking at selling or buying a property.

Alec · 28 April 2024

Agent replied · 26 August 2024

Thank you Alec and Rachel. Feedback is so important to us. I look forward to getting you sold

5/5

Google

Our experience with Haart has been truly great so far. Leanne was excellent with her help to market our property. This was aptly followed up by the vibrant sales team of Tracey and Tom in making a professional video clip and arranging a viewing within a few days! The whole team has been impressive with a friendly approach and fantastic communication. We look forward to completion of the task asap.

Natarajan · 28 August 2019

Agent replied · 26 August 2024

Dear Natarajan Vaithilingam, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. Speak soon! haart Grantham

5/5

Google

Friendly, helpful and kind staff who go above and beyond to help you. We have been helped and guided along our journey of buying our first house and we are so thankful for all the help so far we have received. Would highly recommend this estate agent. Tracey has been amazing from the start and never been in and not seen her with a smile on her face 🙂

Zarah · 28 August 2019

Agent replied · 26 August 2024

Zarah, we're happy you found our staff to be so supportive during your experience here at haart Grantham.

5/5

Google

Laura was very positive from the start with a very proactive approach. Looking forward to working with her and get our house sold.

Garrett · 11 October 2024

Agent replied · 26 August 2024

Thank you Garrett. I look forward to working with you

5/5

Google

Alex was fantastic from the very start. Very warm, welcoming, friendly with a brilliant sense of humour. Nothing is too much trouble and he even helped out with our dog when viewings were taking place. Very professional and we would 110% recommend him for your estate agent needs. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Nicola · 27 August 2022

Agent replied · 26 August 2024

Thank you for taking the time to leave a 5 star review, Nicola! And so nice to hear such kind words for Alex :) Best wishes, The Sales Team

5/5

Google

Laura was a breath of fresh air, she explained everything clear and was very patient as my children were running around.

Lorraine · 11 October 2024

Agent replied · 26 August 2024

Thank you so much. Feedback is so important and I look forward to looking after you

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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