5/5
i had an amazing experience with this company, everyone went out of the way to help. would recommend this company to everyone i know.
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202 reviews across 3 platforms
11 John Street, Gourock PA19 1PR
McArthur Scott's Gourock office at 11 John Street is rated 4.8 out of 5 across 202 reviews on three platforms, including 153 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Gourock office, from every platform, shown as written. First names only.
5/5
i had an amazing experience with this company, everyone went out of the way to help. would recommend this company to everyone i know.
5/5
This team are truly the best! Thank you so much to everyone of you for all your help! Really glad I picked yous when buying my house it wouldn't have be possible without yous!
5/5
It was a nice experience using them for this my 1st home in the UK. Thanks for pulling it through for us.
5/5
We received a flawless service from McArthur Scott. All related conveyancing were met in a courteous, friendly, helpful and efficient manner. We appreciated the efforts that were made and genuinely believe that office staff were really pleased for us when we were successful with our purchase.
Hi Wilma, thank you so much for your very kind words. I hope you are all settled in your beautiful new property and we are delighted we were the chosen to be part of your big move. All the best! β¦ More
5/5
"I've been working with McArthur Scott to manage my rental property, and I'm extremely pleased with the level of service I've received. They've been professional, responsive, and proactive in finding and securing high-quality tenants for my β¦
Hi Ralph, Thank you so much for your wonderful review of our lettings management service. β¦ More
5/5
F irst class service A ttentive every step of the way B eyond customer expectations U nique Estate Agent L eave everything to McArthur Scott 'O ver and above' when it comes to customer service! U will never be disappointed S uperb in every way THANK YOU SO MUCH FIONA , KENNY AND EVERYONE AT MCARTHUR SCOTT A LOCAL FAMILY BUSINESS WITH A HUGE 'CUSTOMER AT THE HEART' APPROACH IN EVERYTHING THEY DO ! My completion date is Friday 14th August and I thought I would sent you this review in advance, as I have every faith that McArthur Scott will see it through βΊ. Happy New owners to my home, filled with lots of happy memories π‘ππ‘ π Thank you so much πππππ
You are absolutely, the best π₯°! Hope youβre celebrating tonight!!!
5/5
Iβd like to take a moment to express my heartfelt thanks to all of you for your hard work, dedication, and support throughout my journey in buying and selling my property. From the very beginning, youβve made the process seamless, and your professionalism has truly made a difference, love Callum & Libby
1/5
They just couldnβt care less
My chronically ill and disabled mother lives below a rental property managed by McArthur Scott. Their tenant has flooded my mother twice. Despite having reported the continued leak on 12th February, it wasnβt actually rectified until 27th February when the work was concluded. During this time, the water was pouring through the ceiling and ceiling light in the bathroom. I emailed them and explained that my mother was having to try to navigate around her bathroom with her sticks, in the dark and with a slippery floor and I was concerned that she would be injured. Despite this, their tenant remained in the property using their shower daily and continued to flood my mother. When the work was finally carried out and finished on the 27th February, I asked them what they were going to do to right the ceiling paintwork in both the bathroom and the living room where the previous leak was. Their reply was βIn relation to the paintwork in the areas you mentioned, our landlordΒ has confirmed they are not willing to contribute to any costs in relation to this as a result of this accidental damage.β They will be taken to Greenock Sheriff Court for the costs associated with putting the damage right and the costs associated with bringing the action and serving and executing the order. In the work Iβve done over the last 18 years, Iβve assisted a multitude of clients across a number of different areas but I have yet to encounter a landlord like McArthur Scott who seems to believe that they can simply opt out of their liabilities in this way. The fact they opted not to minimise the damage being caused by turning off the water and moving their tenant out to a hotel or another property they manage, just speaks to their arrogance and contempt. If you are looking for a management agent or landlord agent who acts fairly with integrity and respect, look elsewhere.
5/5
Very helpful estate agent from a buyer's perspective. I can confidently recommend Mcarthur Scott for house purchase and sales
Hi Gordon, Thank you so much for your very kind review! We are all absolutely delighted β¦ More
5/5
The staff at McArthur Scott are great. They're very warm and friendly. Response times were very quick and I felt very reassured through the whole process from viewing the flat to purchasing. The entire experience felt very personal and it was nice to interact with staff who were just as excited as me to buy my first home.
Louisa, thank you so much for your lovely comments. The whole team are so over the moon that youβve secured your first home. We hope youβll enjoy your first festive period as a homeowner!
5/5
A stress free, first time buying experience. Extremely friendly, genuine and approachable staff. Would recommend to anybody!
Amy, thank you SO much for this blooming wonderful review. You two were the BEST clients and I had the best time supporting you in your journey We will no doubt stay in touch, but in the meantime, enjoy your beautiful first home!
5/5
McArthur Scott staff made selling my house very easy and seamless. They done everything for me from start to finish. The staff are professional and friendly. I would highly recommend McArthur Scott as an excellent estate agent.
Hi Jim, Thank you sooo much for your kind words! They mean a lot to the whole team. Your β¦ More
5/5
I canβt rate the team at mcArthur Scott high enough. They made a stressful process so easy and stress free. Not only are they approachable at any time of the day but they are also so helpful and friendly and always went above and beyond to β¦
Hi Jenna, thank you for your lovely review. This really means so much to the entire team, it was such a pleasure.
5/5
Top drawer kept us informed about everything
5/5
Superb service from start to finish! The agents gave me great advice prior to selling and were there every step of the way. I will definitely be using McArthur Scott in future π β¦
Hi Andrea, thank you so much for your lovely words. We had such a wonderful time selling your beautiful property. Thank you again for choosing McArthur Scott and we can't wait to work with you again!
5/5
We initially wanted McArthurScott to sell our home as we were so impressed with the photographs weβd seen for some of their other listings. Right from the first time we made contact we felt like we were in excellent hands and the entire β¦
Hi Ashley, thank you so much for your kind words that truly mean so much to the whole team and thank you for choosing us to market your beautiful family home, it was truly an honour!
5/5
I used McArthur Scott to sell my home and also for my life insurance. I canβt recommend them enough, they have been nothing but amazing! Thank you for everything!
5/5
Canβt speak highly enough of the staff at McArthur Scott. A pleasure to deal with since the first time we walked into their office. Always happy to help and so supportive. Thank you.
Hi Amanda, we are so grateful for the lovely words. It means so much to the entire team. Thank you!
5/5
Top class they were amazing from start to finish I realy had nothing to do no worries it was all done by .Mcarthur Scott fantastic team thank yous again π xx β¦
Thank you so much for your kind words, you definitely played a massive part and we loved working with you! Thank you for choosing McArthur Scott xx
5/5
Fantastic, personable service. I felt like I was in good hands throughout the sales process and the team were all so friendly and helpful. I would highly recommend!
1/5
My chronically ill and disabled mother lives below a rental property managed by McArthur Scott. Their tenant has flooded my mother twice. β¦
Dear Rob, We are sorry to read your review and understand the inconvenience that can be β¦ More
5/5
Fantastic service provided by McArhur Scott on the recent sale of my late aunt's house. Compassionate customer service throughout. Communication and updates on each step were excellent. I would highly recommend.
Hi Sharon, Thank you so much for this very kind review and thank you for choosing McArthur β¦ More
5/5
The entire team at McArthur Scott were a pleasure to deal with. Their professionalism and expertise in the marketing and successful sale of my mother's property made this a stress free process for us. Communication was great and we felt β¦
Hi Elizabeth, thank you so much for working with us on the sale of your mothers home. We so appreciated the opportunity, and what a gorgeous home it was! We hope, if you are visiting Scotland again that you will pop in. Thank you again and β¦ More
5/5
I cannot recommend McArthur Scott highly enough. They are an outstanding estate agents and I am so grateful for everyone at McArthur Scott for all the support and hard work that they put in to selling my house. β¦
Hi Catriona, Wow!! You have knocked our socks off with this review. We were over the moon to β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
McArthur Scott's Gourock office has 202 reviews across three platforms: 153 on Google, 47 on Facebook, 2 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
McArthur Scott Gourock is rated 4.8 out of 5 across all 202 reviews, and 4.8 out of 5 on Google from 153 reviews, checked 9 October 2026.
McArthur Scott Gourock, 11 John Street, Gourock PA19 1PR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.