Trusted Agent profile

Verified

McArthur Scott Gourock reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

202 reviews across 3 platforms

11 John Street, Gourock PA19 1PR

McArthur Scott's Gourock office at 11 John Street is rated 4.8 out of 5 across 202 reviews on three platforms, including 153 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

153

Reviews on Google

This office

Facebook logo

4.9 / 5

47

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gourock office, from every platform, shown as written. First names only.

5/5

Google

i had an amazing experience with this company, everyone went out of the way to help. would recommend this company to everyone i know.

Dani Β· 14 March 2026

5/5

Google

This team are truly the best! Thank you so much to everyone of you for all your help! Really glad I picked yous when buying my house it wouldn't have be possible without yous!

Jade Β· 14 December 2025

5/5

Google

It was a nice experience using them for this my 1st home in the UK. Thanks for pulling it through for us.

Elugbemi Β· 14 March 2026

5/5

Google

We received a flawless service from McArthur Scott. All related conveyancing were met in a courteous, friendly, helpful and efficient manner. We appreciated the efforts that were made and genuinely believe that office staff were really pleased for us when we were successful with our purchase.

Wilma Β· 11 May 2024

Agent replied Β· 24 August 2024

Hi Wilma, thank you so much for your very kind words. I hope you are all settled in your beautiful new property and we are delighted we were the chosen to be part of your big move. All the best! … More

5/5

Google

"I've been working with McArthur Scott to manage my rental property, and I'm extremely pleased with the level of service I've received. They've been professional, responsive, and proactive in finding and securing high-quality tenants for my …

Ralph Β· 5 October 2024

Agent replied Β· 24 August 2024

Hi Ralph, Thank you so much for your wonderful review of our lettings management service. … More

5/5

Facebook

F irst class service A ttentive every step of the way B eyond customer expectations U nique Estate Agent L eave everything to McArthur Scott 'O ver and above' when it comes to customer service! U will never be disappointed S uperb in every way THANK YOU SO MUCH FIONA , KENNY AND EVERYONE AT MCARTHUR SCOTT A LOCAL FAMILY BUSINESS WITH A HUGE 'CUSTOMER AT THE HEART' APPROACH IN EVERYTHING THEY DO ! My completion date is Friday 14th August and I thought I would sent you this review in advance, as I have every faith that McArthur Scott will see it through ☺. Happy New owners to my home, filled with lots of happy memories 🏑😍🏑 πŸ‘Œ Thank you so much 🌟🌟🌟🌟🌟

Hp Β· 6 August 2020

Agent replied Β· 18 October 2023

You are absolutely, the best πŸ₯°! Hope you’re celebrating tonight!!!

5/5

Google

I’d like to take a moment to express my heartfelt thanks to all of you for your hard work, dedication, and support throughout my journey in buying and selling my property. From the very beginning, you’ve made the process seamless, and your professionalism has truly made a difference, love Callum & Libby

Libby Β· 11 May 2025

1/5

Trustpilot

They just couldn’t care less

My chronically ill and disabled mother lives below a rental property managed by McArthur Scott. Their tenant has flooded my mother twice. Despite having reported the continued leak on 12th February, it wasn’t actually rectified until 27th February when the work was concluded. During this time, the water was pouring through the ceiling and ceiling light in the bathroom. I emailed them and explained that my mother was having to try to navigate around her bathroom with her sticks, in the dark and with a slippery floor and I was concerned that she would be injured. Despite this, their tenant remained in the property using their shower daily and continued to flood my mother. When the work was finally carried out and finished on the 27th February, I asked them what they were going to do to right the ceiling paintwork in both the bathroom and the living room where the previous leak was. Their reply was β€œIn relation to the paintwork in the areas you mentioned, our landlordΒ has confirmed they are not willing to contribute to any costs in relation to this as a result of this accidental damage.” They will be taken to Greenock Sheriff Court for the costs associated with putting the damage right and the costs associated with bringing the action and serving and executing the order. In the work I’ve done over the last 18 years, I’ve assisted a multitude of clients across a number of different areas but I have yet to encounter a landlord like McArthur Scott who seems to believe that they can simply opt out of their liabilities in this way. The fact they opted not to minimise the damage being caused by turning off the water and moving their tenant out to a hotel or another property they manage, just speaks to their arrogance and contempt. If you are looking for a management agent or landlord agent who acts fairly with integrity and respect, look elsewhere.

Rob Β· 29 February 2024

5/5

Google

Very helpful estate agent from a buyer's perspective. I can confidently recommend Mcarthur Scott for house purchase and sales

Gordon Β· 11 May 2025

Agent replied Β· 24 August 2024

Hi Gordon, Thank you so much for your very kind review! We are all absolutely delighted … More

5/5

Google

The staff at McArthur Scott are great. They're very warm and friendly. Response times were very quick and I felt very reassured through the whole process from viewing the flat to purchasing. The entire experience felt very personal and it was nice to interact with staff who were just as excited as me to buy my first home.

Louisa Β· 16 May 2023

Agent replied Β· 6 July 2023

Louisa, thank you so much for your lovely comments. The whole team are so over the moon that you’ve secured your first home. We hope you’ll enjoy your first festive period as a homeowner!

5/5

Google

A stress free, first time buying experience. Extremely friendly, genuine and approachable staff. Would recommend to anybody!

Amy Β· 11 April 2025

Agent replied Β· 11 May 2026

Amy, thank you SO much for this blooming wonderful review. You two were the BEST clients and I had the best time supporting you in your journey We will no doubt stay in touch, but in the meantime, enjoy your beautiful first home!

5/5

Google

McArthur Scott staff made selling my house very easy and seamless. They done everything for me from start to finish. The staff are professional and friendly. I would highly recommend McArthur Scott as an excellent estate agent.

Jim Β· 16 May 2024

Agent replied Β· 28 August 2023

Hi Jim, Thank you sooo much for your kind words! They mean a lot to the whole team. Your … More

5/5

Google

I can’t rate the team at mcArthur Scott high enough. They made a stressful process so easy and stress free. Not only are they approachable at any time of the day but they are also so helpful and friendly and always went above and beyond to …

Jenna Β· 5 October 2023

Agent replied Β· 6 July 2023

Hi Jenna, thank you for your lovely review. This really means so much to the entire team, it was such a pleasure.

5/5

Google

Top drawer kept us informed about everything

Pete Β· 16 April 2026

5/5

Google

Superb service from start to finish! The agents gave me great advice prior to selling and were there every step of the way. I will definitely be using McArthur Scott in future πŸ‘ …

Andrea Β· 16 May 2024

Agent replied Β· 28 August 2023

Hi Andrea, thank you so much for your lovely words. We had such a wonderful time selling your beautiful property. Thank you again for choosing McArthur Scott and we can't wait to work with you again!

5/5

Google

We initially wanted McArthurScott to sell our home as we were so impressed with the photographs we’d seen for some of their other listings. Right from the first time we made contact we felt like we were in excellent hands and the entire …

Ashley Β· 5 October 2023

Agent replied Β· 6 July 2023

Hi Ashley, thank you so much for your kind words that truly mean so much to the whole team and thank you for choosing us to market your beautiful family home, it was truly an honour!

5/5

Google

I used McArthur Scott to sell my home and also for my life insurance. I can’t recommend them enough, they have been nothing but amazing! Thank you for everything!

Dianne Β· 16 September 2025

5/5

Google

Can’t speak highly enough of the staff at McArthur Scott. A pleasure to deal with since the first time we walked into their office. Always happy to help and so supportive. Thank you.

Amanda-Jayne Β· 16 May 2024

Agent replied Β· 26 November 2023

Hi Amanda, we are so grateful for the lovely words. It means so much to the entire team. Thank you!

5/5

Google

Top class they were amazing from start to finish I realy had nothing to do no worries it was all done by .Mcarthur Scott fantastic team thank yous again πŸ‘ xx …

C Β· 16 May 2024

Agent replied Β· 28 August 2023

Thank you so much for your kind words, you definitely played a massive part and we loved working with you! Thank you for choosing McArthur Scott xx

5/5

Google

Fantastic, personable service. I felt like I was in good hands throughout the sales process and the team were all so friendly and helpful. I would highly recommend!

Chantelle Β· 14 September 2025

1/5

Google

My chronically ill and disabled mother lives below a rental property managed by McArthur Scott. Their tenant has flooded my mother twice. …

Rob Β· 5 October 2024

Agent replied Β· 24 August 2024

Dear Rob, We are sorry to read your review and understand the inconvenience that can be … More

5/5

Google

Fantastic service provided by McArhur Scott on the recent sale of my late aunt's house. Compassionate customer service throughout. Communication and updates on each step were excellent. I would highly recommend.

Sharon Β· 11 May 2024

Agent replied Β· 24 August 2024

Hi Sharon, Thank you so much for this very kind review and thank you for choosing McArthur … More

5/5

Google

The entire team at McArthur Scott were a pleasure to deal with. Their professionalism and expertise in the marketing and successful sale of my mother's property made this a stress free process for us. Communication was great and we felt …

Elizabeth Β· 5 October 2023

Agent replied Β· 1 October 2023

Hi Elizabeth, thank you so much for working with us on the sale of your mothers home. We so appreciated the opportunity, and what a gorgeous home it was! We hope, if you are visiting Scotland again that you will pop in. Thank you again and … More

5/5

Google

I cannot recommend McArthur Scott highly enough. They are an outstanding estate agents and I am so grateful for everyone at McArthur Scott for all the support and hard work that they put in to selling my house. …

Catriona Β· 5 October 2023

Agent replied Β· 6 July 2023

Hi Catriona, Wow!! You have knocked our socks off with this review. We were over the moon to … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read McArthur Scott's Google reviewsLeave McArthur Scott a review

Questions about McArthur Scott Gourock

How many reviews does McArthur Scott Gourock have?

McArthur Scott's Gourock office has 202 reviews across three platforms: 153 on Google, 47 on Facebook, 2 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is McArthur Scott Gourock's rating?

McArthur Scott Gourock is rated 4.8 out of 5 across all 202 reviews, and 4.8 out of 5 on Google from 153 reviews, checked 9 October 2026.

Where is McArthur Scott's Gourock office?

McArthur Scott Gourock, 11 John Street, Gourock PA19 1PR.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.