Every review we hold for the Gosport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMegan and her colleagues from Leaders in Gosport are very professional and patient! They carefully listened to our needs and helped us with all of our queries.Extremely communicative and easy to reach to answer any of our questions at all times. It was pleasure to work with them!
Kalina · 21 June 2023
Agent replied · 20 June 2024
Dear Kalina,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleAbsolutely brilliant service with the sale of our flat. After a bad experience with a previous estate agents Leaders were like a breath of fresh air, always keeping us updated with progress. We're now looking forward to completing next week! Thank you again!!
Liz · 24 October 2023
Agent replied · 20 June 2024
Liz Parkinson, we're glad you had such a wonderful experience with us!
★★★★★ 5/5
GoogleVery helpful staff professional at all times.
Patricia · 30 May 2025
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleLeaders Gopsort fully exceeded my expectations on selling.
House went on the market on the Tuesday, and Valerie had sold it on the Friday.
The whole team were friendly, welcoming and nothing was too much bother when I phoned Valerie with question after question.
Thank you so much Valerie, Jess and Megan.
Kimberley · 21 June 2020
★★★★★ 1/5
GoogleLeaders sent a someone to fix our apartment turns out he was not qualified to do so . Leaders blamed us for causing the damage - we since got in a professional and their report has stated the original repair was sub standard. No apology from leaders.
Matt · 21 June 2023
Agent replied · 20 June 2024
Dear Mark Jones,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleLeaders are my go to estate agent. They have helped me sell 3 properties now, always very quickly too! Great team, would highly recommend!
Sarah · 24 September 2024
Agent replied · 22 October 2024
Sarah Middleton, we're glad you had such a wonderful experience with us!
★★★★★ 5/5
GoogleI have been a contractor for Katie and Aimee for many years and can highly recommend them both for their professionalism when dealing with me and the tenants. They are always willing to help and go out of their way to help solve any problems .
Jamie · 21 June 2023
Agent replied · 20 June 2024
Jamie Duke, we're happy to hear you have such a positive experience working with our Gosport Property Management team!
★★★★★ 4/5
GoogleI approached Leaders to help with the sale of my property and they were very friendly and helpful from the start. Jess and her team were always quick to respond to my queries and kept me informed from start to finish. I would recommend Leaders for their great customer service and speedy response!
Cat · 22 June 2019
★★★★★ 5/5
GoogleTook over my 4 month old listing and found a buyer within 2 months. Helpful throughout. I would highly recommend.
James · 18 November 2024
Agent replied · 9 December 2024
Dear James Burton
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have been renting through Leaders for over 2 years now and the staff are really helpful and quick to respond. Katie who we have most correspondence with us is very efficient lovely to deal with. Highly recommend!
Phina · 23 December 2023
Agent replied · 20 June 2024
Phina Clarke, thanks for your praise and kind comments about Katie Brooks in our Property Management team.
★★★★★ 5/5
GoogleValerie and Jess were incredible, supportive and knowledgeable throughout the whole experience- despite the stressed anxious nightmare I was! Buying is stressful but they went out of their way to simplify and speed the process for me. Huge thanks for all the support ladies couldn’t have done it without you!
Christie · 21 June 2020
★★★★★ 5/5
GoogleI popped into the Gosport branch, to enquire about a property I'd seen in the window, as I was passing. The lady I spoke to jessica on sales was not only knowledgeable but warm, friendly and very understanding. I felt as though I could comfortably ask my silly questions without being judged, as I had been in a competitors near by. A true customer service orientated Estate agents at last.
S · 22 June 2018
Agent replied · 20 June 2024
Hi there,, thank you so much for your high rating!
★★★★★ 1/5
GoogleAVOID. Money grabbing agency, with no regard to landlords or renters. Charged both parties unexpected and nonsense fees upon moving out. If you do still consider renting through them, then please request an in-depth moving-in inventory report as I can assure you the moving-out inventory is THOROUGH. Expect charges for damages that were already there.
Tommy · 21 June 2022
Agent replied · 20 June 2024
Dear Tommy
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleExcellent work by the team at Gosport Leaders, especially Anna, who kept me up to date throughout the whole process.
Neil · 22 June 2019
Agent replied · 20 June 2024
Hi Neil, thank you for sharing your experience with us. We're really pleased to hear that the team at Gosport Leaders have been so great and that Anna has been able to keep you updated throughout the process. If we can be of assistance in anyway moving forward then please do not hesitate to get in touch. Kind Regards, Leaders
★★★★★ 5/5
GoogleThis is the second time I have used leaders and each time they have been excellent. All went smoothly from start to finish and they made you feel more like a friend than just a number. Special thanks to Val and Jessica. Would definitely use again. Thank you to leaders of gosport.
Maureen · 22 June 2019
★★★★★ 5/5
GoogleWe were fortunate enough to buy the home we had been renting for the last 3yrs. We had a number of issues getting a mortgage and the entire process took nearly 6 months to complete. Jess @ Leaders was always supportive, happy to help in terms of managing expectations between ourselves and the sellers and with the solicitors with regards to getting the conveyencing through to the end.
Ian · 22 June 2019
Agent replied · 20 June 2024
Hi Ian, thank you for taking the time to leave us a review about your experience with the team at Gosport. It's a shame to hear of the issues you had when trying to obtain a mortgage but we are so pleased to read that Jess was so supportive throughout your experience. We will ensure your comments are relayed onto Jess so she is aware of your thanks. Kind Regards, Leaders
★★★★★ 5/5
GoogleVal and Jess were great dealing with the purchase of our property, after hitting so many bumps in the road along the way they regularly kept us updated and chased solicitors etc as much as they could and we are grateful they helped us achieve the purchase, highly recommended!
Ian · 21 June 2020
★★★★★ 5/5
GoogleOutstanding service!! The lettings team in the Gosport office are fantastic. I was made to feel like I was an important client and they did everything they could to help in every situation. They were understanding of my difficult situation and made things as easy and simple as possible. I have had a successful move and am settling well thanks to the excellent team at Leaders Gosport. Thank you!!
Helen · 22 June 2018
Agent replied · 20 June 2024
Hi Helen, your wonderful feedback and rating mean a lot to us!
★★★★★ 4/5
GoogleThe sales team at Leaders have been absolutely outstanding with their help and support in selling my apartment. Can’t thank them enough for their help and support with a very difficult sale.
I would give 5 stars, but the lettings team were very average with the practical management of letting it over the years.
Hannah · 21 June 2022
Agent replied · 20 June 2024
Hannah Mckeand, thank you for your review. We regret that you had an average experience, and will use this as an opportunity to improve. We are very pleased the sales team exceeded your expectations.
★★★★★ 5/5
GoogleCharles was very professional and efficient throughout. I would highly recommend him
Charlie · 21 June 2021
Agent replied · 20 June 2024
Hi, Charlie Knight! Thanks for the great review!
All the best, Customer Relations Team
★★★★★ 5/5
GoogleJust a quick note with regard to Holly and all the team at Leaders. I would like to extend my thanks to everyone at Leaders for their helpful service. The team have always been professional, polite and keen to help in all areas.
Tracy · 21 June 2023
Agent replied · 20 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleStaff at leaders Gosport have been extremely helpful in the purchase of our apartment which completes tomorrow. They are all friendly and always come back with answers to our queries promptly. We had no hesitation in deciding to use them as Letting managers.
Sally · 21 June 2023
Agent replied · 20 June 2024
Dear Sally,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent team here. Very straightforward process, takes the stress out of moving. Special thanks to Nadia for all her help!
Lexi · 22 June 2018
Agent replied · 20 June 2024
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
GoogleA great group of people always happy to help and try their very best in trying to get information and to get answers wasn’t the quickest of moves not down to them just the system but in general I would say helpful and responsive so would recommend to people to use their services
Fi · 21 June 2022
Agent replied · 20 June 2024
Dear Fi Oreilly,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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