Every review we hold for the Gosport office, from every platform, shown as written. First names only.
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5/5
GoogleDealt with the team when buying and, more recently, selling my flat. They were great throughout the process and were good at getting in contact with any updates.
Fiona Β· 21 May 2024
Agent replied Β· 20 June 2024
Dear Fiona Mabin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat communications and very helpful staff throughout the sale process . Hope to use you again next time. Thankyou Leaders
Peter Β· 22 September 2024
Agent replied Β· 22 October 2024
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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5/5
GoogleI was going through difficult time and the staff were very understanding kind and helpful they couldn't do enough to help me nothing was too much trouble, anytime I want you to go and see the property if I was unsure about anything they would be there to show me round and any questions I ask they always found and answer. Very professional and trustworthy.
Sharon Β· 22 June 2019
Agent replied Β· 20 June 2024
Hi Sharon, we are so happy to read such a great review about Leaders and the team at Gosport. Our staff aim to provide our customers with the highest level of assistance and service and we're so pleased the team have been able to deliver this to you whilst offering support and assistance throughout a difficult time. If there is anything else we can do to assist moving forward then please do not hesitate to get in touch. Kind Regards, Leaders
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1/5
GoogleI used Leaders to fully manage my rental property while I was away. I have came back to a series of problems, queried several debits from my rental income which were all proven to be incorrect.
A very poor service and will be reporting them to the Ombudsman. As a landlord, AVOID!!!! Plenty of other services in the area but Leaders are not worth it.
M Β· 22 June 2019
Agent replied Β· 20 June 2024
Hi there, we are really sorry to read of the negative service you have received from our team in Gosport during your time with us as a Landlord. We would like to have a better understanding about your experience with us and the issues you faced, if you are happy to do so then please reach out to myself via email at customerservice@leaders.co.uk or on 01344758596 as I am eager to discuss this with you and see how we can improve your experience and if we are able to resolve this with you. We hope to hear from you soon. Kind Regards, Joe, Customer Care Manager
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5/5
GoogleHad our mortgage broker Charlie arrange everything for us not knowing anything about mortgages. He was very helpful, professional, quick to response and nothing was too much trouble. Took the time to explain everything to us and worked around our busy work and childcare schedules. Will defiantly be using again! Can not recommend enough!PositiveResponsiveness, Quality, Professionalism, Value
Ben Β· 25 August 2021
Agent replied Β· 20 June 2024
Hi Ben Lamb,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Gosport branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleWould highly recommend! All staff are friendly and very helpful. They also have a sales progression team which kept us informed every step of the way! If we wished to sell in the future we would use Leaders.
Val was amazing, couldn't do enough for us.
Stephanie Β· 21 June 2020
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5/5
GoogleDespite the property being Non standard construction Jess and her team did a fantastic job marketing the property and finding a suitable buyer. They have been great keeping us informed every step of the way.
We exchanged and completed today.
Soo happy π thank you everyone
Anne Β· 21 June 2020
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5/5
GoogleBeen a landlord with Leaders in Gosport for over 20 years. Always very prompt and professional in their communications and they offer good advice at rent review time. Very happy with the service provided.
Julia Β· 23 December 2023
Agent replied Β· 20 June 2024
We always strive to provide top quality service to every client, and are pleased to hear that you continue to receive an excellent service here at Leaders Estate Agents Gosport!
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5/5
GoogleI have recently arranged my new tenancy through Leaders in Gosport. Chloe, Helen and Holly who I've spoke to in the lettings team have been super stars. They have been most helpful, efficient, responsive and everything has gone smoothly from start to finish. Can't recommend more highly, such a fantastic team!
Curt Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you Curt, we love the 5 Star review. Thank you for taking the time to share your experience
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5/5
GoogleIf you are thinking of using Leaders Gosport sales team to sell then look no further. Jess and her team are fantastic , really worked hard to sell our house and helped us with our purchase also , they were always a pleasure to deal with. Thanks Ladies
Chris Β· 22 June 2019
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5/5
GoogleWeβve had a fantastic service from Leaders Gosport. Jess and Val have helped us through a very long drawn out sale (no fault of the agent) and theyβve been highly professional throughout. Theyβve been responsive, supportive, and they do what they say they will. Canβt recommend them highly enough - excellent, professional service.PositiveResponsiveness, Quality, Professionalism, Value
Jess Β· 25 August 2021
Agent replied Β· 20 June 2024
Dear Jess K,
Thank you for the great review of our Leaders Estate Agents Gosport team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleAll the Lettings agents at Leaders are professional, helpful and responsive. Katie Brooks has recently responded on the same day to a request I made for some repairs to our BTL flat (based on her property inspection report). Thank you!
Zara Β· 21 June 2023
Agent replied Β· 20 June 2024
Zara Viktoria, we're happy you found our Property Management Team to be so supportive as regards to reported maintenance on your investment property here at Leaders Estate Agents Gosport.
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5/5
GoogleWe have just purchased our first property from Leaders and received outstanding service. The purchase did take a little longer than expected but with a lot of help from Val and her speedy responses to enquiries we have now finally completed. Will definitely use Leaders again for future properties.PositiveResponsiveness, Professionalism
Laura Β· 21 June 2022
Agent replied Β· 20 June 2024
Dear Laura Goodwin,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleWorked with Leaders Gosport for many years now and always found them to be professional and knowledgeable. Will look forward to continuing to work with them for many years to come.
Terry Β· 22 January 2024
Agent replied Β· 20 June 2024
Dear Terry Hooper
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWorked on behalf of Leaders as a contractor for over a decade, all the staff are extremely polite and helpful. Team leader, Aimee Mitchell, is always very prompt and efficient, and I am always willing to go above and beyond for them as one of my most valued customers.
M Β· 21 June 2022
Agent replied Β· 20 June 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleChloe and the rest of the team have been absolutely amazing to us since we moved in to our flat back in October. Super helpful and friendly, any issues or questions we had were dealt with and fixed quickly with no trouble at all. I would recommend Leaders to my friends and family 100%. It's been an absolute delight renting through them.
Kris Β· 22 June 2019
Agent replied Β· 20 June 2024
Hi Kris thank you for this amazing review about Chloe and our team in Gosport during your experience s a Tenant. We're really pleased that the team have been able to offer so much assistance and earn your recommendation. We really hope you continue to enjoy renting through us and if there is anything else we can do to assist moving forward then please do not hesitate to get in touch. Kind Regards, Leaders
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5/5
GoogleHolly at leaders was brilliant. Helped with every step of our move. Was always there if we ever had any questions. Was very helpful. Would definitely recommend leaders.
Lisa Β· 21 February 2024
Agent replied Β· 20 June 2024
Dear Lisa Cooper
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMy experience with the leader's team was absolutely brilliant.
Holly Choularton especially,
Very helpful and professional with great support throughout my experience with leaders.
I really Couldn't ask for a better service
Thanks to the team at leader's
Lee Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear Lee
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleFirst class professional and friendly service from Jess, Megan and Val at the Gosport branch. Any questions were quickly addressed and issues sorted. They took a lot of the stress out of the sale. Many thanks everybody, appreciated.
Peter Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear Peter
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a great experience with Leaders and Team Gosport ...They are very flexible and all staff members are lovely and empathetic..I would really prefer Leaders Agents and Team to find a home..
SnehA Β· 24 October 2023
Agent replied Β· 20 June 2024
Dear Sneha Sunil
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI made an enquiry in a bit of a rush and was shown a property that the girls thought would suit. I viewed it that afternoon and it was ideal and just what i was looking for. the process from viewing to moving in was very smooth and handled with great professionalism. I would definitely use Leaders again.
John Β· 21 June 2020
Agent replied Β· 20 June 2024
Hi John Harper,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Gosport. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Gosport
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5/5
GoogleThe staff at Leaders have been fantastic. If it wasn't for Val and the team at Leaders I'm sure the successful sale wouldn't have completed. Leaders have a driven professional team who work had to achieve positive results. Highly recommended. Thank you.
James Β· 21 June 2020
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5/5
GoogleFrom my lst email to Helen & her team to picking up my keys the service I received was excellent & extremely professional phone calls were returned & emails answered always promptly & friendly a very stressful situation made easy by Helen & her team I thankyou
Bridget Β· 21 June 2022
Agent replied Β· 20 June 2024
Hello Bridget Cooke, we are so happy to read such a great review about Leaders Estate Agents Gosport!
Warmest Regards Helen
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5/5
GoogleWe had a really positive experience from the letting team at Leaders in Gosport. They were very efficient, kept us informed at all stages of the process and responded quickly to any queries.
Helen Β· 24 September 2023
Agent replied Β· 20 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.