Trusted Agent profile · Gosport, Hampshire
★★★★★
2,009 reviews across 3 platforms
119 High Street, Gosport, Hampshire, PO12 1DU
Part of Beals, see every office.
Beals's office in Gosport, Hampshire, at 119 High Street, is rated 4.8 out of 5 across 2,009 reviews on three platforms, including 107 Google reviews rated 4.9.
107
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1,850
Reviews on Trustpilot
Business-wide
Every review we hold for the Gosport office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat
Esmee was very helpful and gave a lot of information when my partner and I viewed a house. Esmee was also very helpful and understanding that I couldn’t answer the phone in the day due to my job, so we’d email, which I really appreciated. Thank you Esmee.
Hi, thank you for taking the time to review your experience with Beal's Gosport. Esmee will be delighted to hear this! Have a good day :)
1/5
TrustpilotAs a landlord
As a landlord, Beals estate Agents (Now Charters) have been managing 3 properties for me for over 10 years. However, over the last few years, their management fees have increased unreasonably, and more importantly, they have proved inept and incompetent at managing the properties for me to such extent that one by one I have removed my properties from their management. Things like staff not understanding the basics of the rental business, slap-dash responses to emails, and maintenance I've requested they organise never being done. I have raised my issues with senior people in the business, yet nothing changes. I will never use this management company again.
5/5
TrustpilotBeal’s, excellent customer service!
We found Beal’s in Gosport after a bad experience with another agent that had been managing our rental property. From the moment Beal’s property management team took over everything run smoothly. When we decided to sell our property Beal’s sales team took over. They handled the complete process professionally and ensured we had a stress free experience. Big thanks to Louise Dollamore, you were brilliant!
5/5
TrustpilotZoe has been fantastic from start to…
Zoe has been fantastic from start to finish. Every query I had about the property was never too much of an ask with Zoe. Consistent updates, same day responses and high quality professionalism. Deserves a promotion in my opinion 👏
Hi Ally, Thank you so much for sharing your feedback with us. Zoe was delighted to hear this. We hope you have a great day!
5/5
GoogleWe recently found our dream house thanks to Jade Goulding of Beals Gosport office. We couldn’t be more grateful to her. We were very impressed by her professionalism and her ability to find exactly what we wanted. We highly recommend using Beals and particular the services of Jade to find your next property.
Thank you Beverlyu for reviewing your experience at Beal's! Jade will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism and knowledge. We hope you have a great day
5/5
Trustpilotsimply the best
we have used Beals for the sale of 3 homes and have received excellent service every time. we would like to give a special thank you to Lucy Watt Lauren and Brettfrom waterloovile who have all been fantastic. Thank you.
Hi Trevor, Thank you so much for sharing your feedback with us. Lucy, Lauren & Brett are delighted to hear this. We hope you have a great day!
5/5
TrustpilotNikola was so amazing and helpful in…
Nikola was so amazing and helpful in helping me secure an apartment.She was very professional, very proactive and very insightful about her job and she made the process very easy .
5/5
TrustpilotWe have had Jess Bishop from the…
We have had Jess Bishop from the beginning when she showed us around the rental property we are about to move into. From the start Jess has been brilliant, always super helpful and nothing is ever too much trouble! Highly recommend! Thank you Jess! Sarah & Darren
Hi Sarah, Thank you for your lovely review. Feedback like this means the world to us. Jess and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotExcellent
to start with the whole process was extremely hard work. then Katie Healey from Beales southampton got involved and personally ensured the smooth transition of the sale. would like to thank Katie and would recommend Beales to anyone wanting to sell or purchase a property.
Hi Matthew, thank you for taking the time to review your experience with Beal's. Katie will be delighted to hear this! Have a good day :)
5/5
TrustpilotA big thank you to Jack from Beals
A big thank you to Jack from Beals, he was a great help and very knowledgeable about the area we were visiting. Made us feel at ease and able to answer any questions that we had - thank you again.
Hi Leanne, Thank you so much for sharing your feedback with us. The team were delighted to hear this. We hope you have a great day!
5/5
TrustpilotHighly recommend Beales
Highly recommend Beales - used them to sell my previous house 12 years ago and again recently. Very efficient and professional team, starting will initial valuation from Adam at the Gosport office, Louise was fantastic throughout the whole process offering consistent support when a buyer pulled out. Katie the Sales Progressor really made sure things were chased between my solicitor and the buyers solicitor.
5/5
TrustpilotWe visited Beals for the first time…
We visited Beals for the first time seeking guidance on registering to be notified of properties in the local area. We also received great tips and guidance on viewing, applying, and the process that landlords go through with their properties. Adrian was fantastic and clear with his guidance on this, we were very thankful for the time he gave as it was near the time they closed.
5/5
TrustpilotAt the heart of the community
We decided to select Beals as they well placed in the area. After meeting Lucy Watts and her team we were sure we had selected the best agents.Lucy was able to professionally demonstrate the process and milestones for selling our property.She and her team were practical and caring in their approach for which we are very grateful, Keep up the good work.
5/5
TrustpilotExcellent communication skills from in…
Excellent communication skills from in particular Katie meant an elongated process was brought to a satisfactory conclusion.Sale and purchase of a family members house /flat made better by her timely updates and all round helpfulness.Would definitely recommend Beals and in particular Katie .
Hi Andrew, thank you for reviewing your experience with Beal's! Katie and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotVery happy first time buyers
We recently completed on our first home purchased through Beals in Gosport and Louise was absolutely brilliant throughout, incredibly helpful, friendly and patient with all our questions and enquiries through the whole process. If we could give more than 5 stars we would.
Hi Amy, thank you for taking the time to review your experience with Beal's Gosport. Louise will be delighted to hear this! Have a good day :)
5/5
TrustpilotGreat service
Beals have been so helpful in trying to find me a new property, especially Jessica bishop I feel she went above and beyond to help my find a house I really liked! She was constantly updating me and phoning me weekly to offer her support which I appreciated greatly, would recommend this estate agents and Jessica to everyone!
Hi Customer, thank you for taking the time to review Beal's Gosport! Jess will be overjoyed to hear your positive feedback :) Have a great day!
5/5
TrustpilotChelsea has been amazing at taking us…
Chelsea has been amazing at taking us through the rental process for the first time. We viewed an initial property that wasn’t for us, but Chelsea kept trying to find us the perfect property. After many viewings with various letting agencies Beals and Chelsea have been outstanding. We couldn’t be happier to move on to our first property together, thank you Chelsea!
2/5
TrustpilotOverall awful
Overall awful! Do not use to rent your property.At first it all seemed good and Lucy was brilliant and the property was rented with tenants really quickly and if I couldn't get hold of who I needed to talk to she would ensure I received a reply and then would receive contact from the person I needed to talk. Truly fantastic at what she dose! We decided to pay for the silver service and what a waste of money that was.To begin with there was a few problems with the property and Beals contacted me and my husband went and completed the little jobs and on doing this my husband gave the tenants our phone number.If there was a problem my husband would be down within 24 hours to fix.However the weather took a turn and we had a problem with our roof. I was out of the country working and my husband couldn't do the roof.I asked Beals to get me quotes. However they failed and my husband has roofers out within 48hrs to look at the roof.We then when with a company to carry out the roof work.It was over 2 weeks before my tenant received a message for someone to look at the roof. Clearly this is not acceptable.The decision was then made to sell our property due to the stress it was causing.On the tenant moving out of the property there was damage caused.Beals sent an invoice to tenant basically to repaint it and they missed all the other faults with the property.Them being floor boarding missing, holes in the wall, oven being filthy,Burn on the window sill, rubbish being left in the garden, bathroom being filthy, blind being hung back up being covered in mould.I have had no response from beals and have called, emailed and had no response.What makes this worse I can see from the pictures of my claim was only the invoice for painting and none of the other points were being covered.I was awarded £200 that doesn't touch the surface.I am have now written a formal letter and I will take it to the Ombudsman.No one deserves this service please do not use.This has caused stress in my life and it should not of as I paid for a service and Beals failed to provide it!
5/5
FacebookI was very apprehensive when harcourt were bought by beals estate agent. Worried that the excellent service wouldn’t continue. How was I wrong!! Dawn and Alan have both been extremely helpful on several occasions.Today I called in regards to my cooker not working, it was fixed within 2 hours of this call! Excellent service. Always a speedy turn around time on any issues. Thank you!!
Hey Charlotte, we are over the moon that Dawn and Alan have made your experience with us so positive!
5/5
TrustpilotWe have just used Beales for the first…
We have just used Beales for the first time to let our property. Joseph Keaton was our agent ,he is very friendly and helpful and gave us good advice, and has kept us informed at every stage, and found us a tenant very quickly.Based on our experience I definitely recommend Beales for the service that they have provided to us .
Hi Kare, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. Have a good day :)
5/5
TrustpilotEmily is a real star
Emily is a real star, she has been so helpful throughout the whole process from the moment i met her at the viewing the whole thing has been a smooth process not to mention her really positive attitude
Hi Michael, Thank you ever so much for taking the time to review Beal's! Emily and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotNatalia has been so helpful in finding…
Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes. She is always quick to respond to any questions we have, and has been very approachable and kind. We are very thankful.
5/5
TrustpilotKelsey-Anne
Kelsey-Anne is personable, professional and efficient. I have appreciated her flexibility to fit in with my schedule as I don’t live locally and getting valuations can be difficult. I will stick with Beals because of this. Many thanks
Hi Lin, Thank you so much for sharing your feedback with us. Kelsey was delighted to hear this. We hope you have a great day!
5/5
TrustpilotBeals were excellent
Beals were excellent in finding the right tenant for my property. Jack Stachan was very helpful and professional in the way he conducted the process. Beals staff’s customer focus is excellent. They listen, support and give personal consideration to me as a landlord and to perspective tenants. I enjoy using Beals for my property investments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beals's Gosport office has 2,009 reviews across three platforms: 107 on Google, 52 on Facebook (across the whole business), 1,850 on Trustpilot (across the whole business).
Beals Gosport is rated 4.8 out of 5 across all 2,009 reviews, and 4.9 out of 5 on Google from 107 reviews.
Beals Gosport, 119 High Street, Gosport, Hampshire, PO12 1DU.
