1/5
Been trying to call both the case holder and the Gorseinon office for over a week now and have only reached voicemail, very frustrating
Trusted Agent profile
★★★★★
97 reviews across 1 platform
14 West Street, Gorseinon SA4 4AA
Peter Alan's Gorseinon office at 14 West Street is rated 4.1 out of 5 across 97 reviews on 1 platform, including 97 Google reviews rated 4.1. Checked 9 October 2026.
Every review we hold for the Gorseinon office, from every platform, shown as written. First names only.
1/5
Been trying to call both the case holder and the Gorseinon office for over a week now and have only reached voicemail, very frustrating
1/5
The worst estate agent I have had to deal with. Some staff are very abrupt and there's no communication within the team. Awful service.
Hi Amanda, we are sorry to hear you feel this way. If you'd like to email customerservices@peteralan.co.uk with more information we can look into this for you. Thank you
5/5
Fantastic experience from the guys at the office! Chris and Natasha went above and beyond for me!
5/5
I'm impressed. They were very efficient and well organised. Excellent service! Keep it up Gina.
5/5
Many thanks to Natasha who made the whole process easy and straightforward. Excellent service
1/5
These are the worst Estate Agents we have ever dealt with. ( No it’s not because they haven’t sold our house ) Their customer service is the worst I have ever experienced. I have had to do all the phone calling, they then say they will call you back and yes a month later we have to get in touch again.
5/5
Very satisfied client here,Urszula our agent really helped us all the way till we moved in to our new home. Will definitely recommend her as she is very accomodating.
5/5
Paula handled the rental process professionally, she went out of her way in supporting me putting the property back into rental standards, she worked tirelessly and very efficiently in getting everything done to a high standard and in a timely manner, for this I can’t recommend her highly enough.
5/5
I had an amazing professional expert help when I approached Peter Alan staff in Gorseinon branch, they could not do enough for me, they were always available to speak too and made my property transaction a piece of cake. many thanks especially to Nadine hardy, what an outstanding estate agent.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Peter Alan have been professional and helpful throughout my purchase . I dealt mainly with Jonathon. He has been friendly and willing to answer any queries or requests promptly and with good grace throughout. If I was selling they would be at the top of my list.PositiveResponsiveness, Professionalism
5/5
Josephine Lewis from Peter Alan was really helpful. She was on time, she put us at ease from the beginning. We were all very impressed with her. We are very confident that Peter Alan are going to help us sell our house easily and competently .PositiveResponsiveness, Professionalism
5/5
Amazing service from the sales team in Gorseinon! Very knowledgeable and nothing is to much effort! I will definitely be selling my home with you!Thanks again!
5/5
The process was seamless , Gina really helpful….
5/5
Really helpful and responsive. I had Nadine Hardy as an estate agent and she was great, she answered every question and helped me from start to finish. Really recommend. Was an easy process and felt like I had help every step of the way.PositiveResponsiveness, Professionalism
5/5
10/10 service from everyone we dealt with in the Porthcawl branch. Particularly, Edward, Tor and Hayley. Myself and my partner couldn't have asked for better support through the house buying process.
5/5
Chris has recently been negotiating a transaction which was particularly tricky. His knowledge and patience in dealing with the issues were brilliant. He really helped get everyone on board and without his help I'm sure the chain would have fallen apart. Look forward to working with you again, Chris!
5/5
Spoke to a gentleman in Peter Alan a few times now and the quality of service I received was 5 star! Even down to reassuring me on my situation and making me feel positive about my future home 👌 Richard Thank You!PositiveProfessionalism
5/5
It was Jack’s first day and you would not have known! He was helpful, cheerful and professional. Having already spoken to other members of the team - it looks like he is a great addition!
5/5
Paula helped massively in helping me find and secure a property to rent and ensured the process was as easy and pain free as possible
5/5
I spoke to a young lady called Shona, she was very helpful and knowledgeable by giving me the advise I needed.
5/5
Chris Clarke recently valued my house and was fantastic! So helpful and took the time to answer all my questions, I can't speak highly enough of him. We will definitely be getting in touch when we are ready to sell!
5/5
Excellent service from the team at Gorseinon office couldn't do enough for us when we bought our house nothing was to much trouble kept us informed every step of the way would recommend this office to anyone buying or selling their home
5/5
Really helpful service from Richard Smalldon, nothing was to much, really made an effort to understand what we were looking for and kept us informed of new properties that matched our criteria. Would definitely recommend.
5/5
First class service from Nadine Hardy, from day one she took all the stress of letting a property away from me and made it so easy! Won’t use anyone else now!PositiveResponsiveness, Quality, Professionalism
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Peter Alan's Gorseinon office has 97 reviews across 1 platform: 97 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Peter Alan Gorseinon is rated 4.1 out of 5 across all 97 reviews, and 4.1 out of 5 on Google from 97 reviews, checked 9 October 2026.
Peter Alan Gorseinon, 14 West Street, Gorseinon SA4 4AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.