Every review we hold for the Gorseinon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery happy with the experience especially the sales team - very erudite and helpful. Would recommend Dawsons Gorseinon every time.
Laura · 12 July 2026
Agent replied · 13 July 2026
Thank you so much for your fab 5-star review.
We are so happy to hear that you had such a positive experience with us here in the Gorseinon Sales team. Your kind words about the team being helpful and knowledgeable are greatly appreciated, and it's fantastic to know we were able to provide the level of service you were looking for.
Recommendations like yours mean a great deal to us, so thank you for taking the time to share your experience. It was a pleasure to assist you, you know where we are should you need us again.
Best wishes,
Mel and the Gorseinon Sales Team
★★★★★ 5/5
GoogleAn excellent experience my mother was looking at an appartment and the lady and gentleman showing us around we extremely proffesional helpfull , Kate is ne to the business and I would have no hesitation in purchasing a property for her, a great experience
Nick · 14 April 2024
Agent replied · 1 January 2024
Good afternoon Mr Sullivan
It has been a pleasure working with you, we appreciate you taking the time out of your busy schedule to write a review for the team and provide such feedback for Kate, our Property Sales Consultant.
Exceptional customer service really is what we pride ourselves on and it makes it even more motivating for us when we know we have happy clients!
All the very best,
Matt and the Gorseinon team
★★★★★ 5/5
GoogleI cannot recommend Dawsons estate agents enough, they are so helpful, accommodating and understanding.
Everyone you deal with is so pleasant and helpful you couldn’t ask for anymore! They will always try and help you as best as they can, yet give you space to think! Thank you so so much for your help!
Katie · 16 September 2025
Agent replied · 29 May 2025
Thank you so much for your kind words. It truly means the world to us to hear that you felt supported and well looked after throughout your journey with Dawsons. We always aim to strike that perfect balance between being helpful and giving our clients the space they need, so it's lovely to know that came across. Wishing you all the very best for the future, and thank you for being such a pleasure to work with.
Thanks,
Matthew Jones - Branch Manager
★★★★★ 5/5
GoogleGreat service and the team are fantastic and helpful
Corrin · 9 September 2026
Agent replied · 16 September 2026
Thank you so much for your lovely 5-star review. We are so happy to hear that you received great service from us. Your kind words mean a lot to us, and it’s wonderful to know that you found everyone so helpful and supportive.
Thank you again for taking the time to leave your feedback.
Best wishes,
Mel and the Gorseinon Sales Team
★★★★★ 5/5
GoogleGeorgia Ridd at Gorseinon took the initiative to show me a property just from me viewing another house that I didn't like. She was great on both viewings very professional and very mature which isn't often seen. This resulted in me purchasing the 2nd property and I have just completed. Thanks Georgia you were great 😁 …
Sue · 14 May 2023
Agent replied · 28 May 2023
Good morning Sue
We are thrilled to have had the opportunity to work with you as we just love … More
★★★★★ 5/5
GoogleGreat service from Sarah, she was so attentive and happy to take the time needed to really understand what we're looking for in a home. I was made to feel welcome and at ease, wouldn't hesitate to recommend Sarah and Dawson's!
Kirsty · 12 May 2024
Agent replied · 11 October 2023
Hi Kirsty,
Thank you so much for taking the time to leave this kind five star review for the team in our Gorseinon Sales office, we are delighted that we were able to assist and support you in looking for your home.
If we can be any further assistance in the future please do not hesitate to contact us.
Kind regards
Matt and the team at Gorseinon.
★★★★★ 5/5
GoogleI recently had the pleasure of purchasing a home through this estate agency, and I must say, the service provided was nothing short of exceptional. Sarah, in particular, was immensely helpful, providing timely and insightful guidance at every step of the process. The whole team demonstrated remarkable efficiency and a proactive approach, ensuring that everything from the initial viewing to the final paperwork was handled smoothly and swiftly. This level of dedication and professionalism made what could have been a stressful experience, a truly enjoyable one. Given the outstanding service I have received as a buyer, I would definitely consider entrusting them with the sale of a property in the future. Highly recommended for anyone looking to navigate the property market with ease and confidence.
Siobhan · 3 October 2024
Agent replied · 15 February 2024
Dear Siobhan
The team is so grateful for the glowing review and it has been a pleasure to work with you. We take immense pride as a reputable, respected, and trusted agency with a longstanding history and affiliation with Swansea and our communities. We are passionate about helping and supporting our clients and we are thrilled that you are happy with the service and end result.
All the very best,
Matt and the Gorseinon team
★★★★★ 5/5
GoogleVery pleased with Dawsons in selling our property in Gorseinon even though we live some distance away. The team were very prompt and professional from the beginning of the process and kept us well informed on progress and achieved a satisfactory result quickly. Thank you!
Steve · 16 November 2025
Agent replied · 15 January 2026
Thank you so much, Steve, for your lovely review. We are delighted to hear you were pleased with the service from start to finish and that the team helped make the process smooth, even from afar. It was a real pleasure working with you, and we’re so pleased to have achieved such a positive outcome.
Best wishes,
Mel and all the team at Dawsons Gorseinon
★★★★★ 5/5
GoogleAmazing staff at Dawsons Gorseinon, especially Sarah Hewitt. Sarah has gone above and beyond to help us get our forever house. She has listened to us, taken everything on board and has been very professional and polite throughout. Communication has been outstanding, always keeping us up to date and quickly responding to any questions. I highly recommend the team at Dawsons Gorseinon!
Deanne · 31 August 2022
Agent replied · 28 May 2023
Good afternoon Deanne
Exceptional customer service really is what we pride ourselves on. We know how stressful the experience can be so we always put ourselves in our clients' shoes and we are so thrilled that we were able to help you.
Please do not hesitate to call in to branch or call us if you have any questions in the meantime.
Thank you for the review!
Kind Regards
Matt & the Gorseinon team
★★★★★ 5/5
GoogleSarah Hewitt and her team in the Gorseinon branch are very professional estate agents. Kept me updated throughout the whole marketing right up to the exchange and completion. I had the pleasure of dealing with Sarah and Owen personally
Bev · 14 May 2024
Agent replied · 6 July 2023
Good morning Bev
Exceptional customer service really is what we pride ourselves on. We know how stressful the experience can be, so we always put ourselves in our clients' shoes and it makes us so happy to know that that we achieved the best outcome in the timescale you required.
Thank you for the review - the team is very appreciative of your kind words. Please do not hesitate to pop into branch or call us if we can help with anything in the future.
Best Wishes
Matt and the Gorseinon team
★★★★★ 5/5
GoogleFrom the first contact with Sarah, viewings with Owen and dealings with Matt and Selina, all were very warm and professional at every stage. Sarah was always there when chains fell apart and now having exchanged the support continues
Ellie · 12 May 2024
Agent replied · 1 October 2023
Hi Ellie
Thank you so much for taking the time to leave this kind 5-star review for our Gorseinon Sales branch. We are delighted that we have been able to assist you and if we can be any further assistance in the future please don't hesitate to come back to us
Kind Regards
Matt & the team at Gorseinon.
★★★★★ 5/5
GoogleEveryone at Dawson's have been a pleasure to meet and talk with.
Especially Owen, Sarah and David.
Helping throughout the process with viewing's, mortgage and legal advice all done with a friendly smile too.
I would highly recommend Dawson's if your looking to buy, sell or just need general advice.
Thank you all.
K · 27 May 2023
Agent replied · 31 May 2023
Good afternoon K D
It has been fantastic working with you during the property transaction, and we are thrilled that you are so happy with the service throughout the process.
Thank you for putting your trust in us as your local agent and for taking the time to write a review for the team.
Kindest regards
Matt and the Gorseinon team
★★★★★ 1/5
TrustpilotDisappointing valuation visit
The agent called Samantha, from Dawson estate agent in Mumbles branch in Swansea, visited my property for valuation, but showed a lack of professional engagement during the viewing and rushed to another the appointment.
Litjens · 10 September 2026
★★★★★ 5/5
GoogleDawson's team ( particularly Sarah Hewitt) were very helpful in dealing with the property sale and helping me with the sale of my aunt's house as I live some distance away. Thank you all.
Martin · 12 May 2024
Agent replied · 11 October 2023
Hello Martin
Thank you for taking the time to leave this lovely five star review for Sarah and the team in our Gorseinon Sales office, we are delighted that we were able to assist and support you through the sales process, we do strive to deliver an excellent customer experience and are so please that you took the time to leave this great feedback for the team, the team will be most grateful for your kind words.
If we can be any further assistance in the future please do not hesitate to contact us.
Kind regards
Matt and the team at Gorseinon.
★★★★★ 1/5
TrustpilotWhat a dreadful business
What a dreadful business. Drove up from Cardiff to view a flat to rent only to find that it wasn’t available. I have since realised it’s a trick to get you to meet up with them in Oder for them to offer you what they actually have to rent . So the flat on show is fictional. However, I did go and see two of these other flats and I did like one of them. I told them I would take it . They never phoned or emailed back. Absolutely shoddy service.
Timothy · 7 August 2025
★★★★★ 5/5
GoogleFantastic service from Dawsons. Owen is a great asset to their team, personable and knowledgeable about the properties,vendors and areas. Didn't sell with Dawsons, but will probably end up buying with them!
Lewis · 14 May 2024
Agent replied · 29 August 2023
Dear Lewis
We know how stressful the experience can be, so we always put ourselves in our clients' shoes and we aim to deliver no less than exceptional customer service.
Thank you for your kind words and feedback for the team and please do not hesitate to pop into branch or call us if we can help with anything in the future.
Kind Regards
Matt and the Gorseinon team
★★★★★ 5/5
GoogleVery helpful staff keeping you up to date as to status, situation, making a stressful situation manageable. But a big Thank you to Sarah Hewitt for going the extra mile.
Sharon · 14 May 2024
Agent replied · 26 July 2023
Good morning Sharon
It has been a pleasure to work with you. We take immense pride as a reputable, respected, and trusted agency with a longstanding history with Swansea and our communities. We are so passionate about helping and supporting our clients and thank you for the feedback for Sarah.
Please do not hesitate to call or pop in if we can help with anything in the future.
All the very best,
Matt and the Gorseinon team
★★★★★ 5/5
GoogleI would highly recommend Dawsons Gorseinon branch. The whole team have been very kind, supportive, efficient and helpful throughout the process of selling and completing the sale of my property.
Many thanks to Matt, Selina,Owen and especially Sarah.
Evaline · 9 October 2023
Agent replied · 26 July 2023
Good morning Evaline
It has been a pleasure working with you! We always aim to deliver a positive customer experience, get fast results and it makes us so happy to hear such feedback.
Thank you for taking the time to write a review and we hope to see you in the future.
Kindest Regards,
Matt and the Gorseinon team
★★★★★ 4/5
GoogleSarah has been very responsive throughout the process. Very polite and always happy to help. Getting through to the Gorseinon office has been difficult at times though.
Ceiran · 29 May 2024
Agent replied · 6 February 2024
Dear Ceiran
It is wonderful to hear such positive feedback for Sarah, our Senior Property Sales Consultant - thank you for taking the time out of your busy day to leave a review and provide feedback on your experience, to which we will strive to improve.
We have thoroughly enjoyed working with you and please do let us know if there is anything further we can help with at this stage.
Best wishes
Matt and the Gorseinon team
★★★★★ 5/5
GoogleExtremely happy dealing with the staff at Dawsons Gorseinon. The whole procedure has been made as easy as possible for myself with the staff taking all the pressure for me. Sarah Hewitt has been outstanding and would recommend her professional assistance to anyone.
Mandy · 15 May 2023
Agent replied · 28 May 2023
Dear Mandy
Thank you so much for the 5* Review and such positive feedback for our Property … More
★★★★★ 5/5
GoogleI am selling my property though Dawsons Gorseinon branch. I am impressed by the service provided by all the team. Special mention to Sarah Hewitt who is not only a model of efficiency but takes a real and caring interest in her clients.
Chris · 14 May 2023
Agent replied · 28 May 2023
Good morning Chris
Thank you so much for the 5* Review- they mean so much to us!
I'm really glad to see you felt so happy with the service you had from the team here, in particular our Sales Consultant, Sarah.
We hope to see you soon!
Matt, Sarah, Owen, Kim & Georgia - Gorseinon team
★★★★★ 1/5
TrustpilotUnprofessional and vastly overpriced
Called to sell a property this morning. Was met with an incredibly arrogant and flippant employee called Alex. Was quoted a fixed fee of £3500 + vat to sell a property worth £80k. A 5% fee. Insane. I walked away.
Alan · 26 May 2026
★★★★★ 5/5
GoogleMy property is currently on the market and Sarah Hewitt has been very helpful in getting it to this stage and in also sending me details of properties which might be of interest to me as a buyer. Sarah and Owen have have been patient in …
Viv · 8 October 2022
Agent replied · 28 May 2023
Good morning Viv,
Thank you for your review and wonderful feedback for Sarah and Owen. It has been … More
★★★★★ 5/5
GoogleI'm posting on behalf of my Dad, Edward Elphick. He says -
I had a really positive experience dealing with many different people at Dawsons. There were quite a few hiccups along the way! …
Penelope · 8 October 2023
Agent replied · 28 May 2023
Hello Penelope
We are thrilled that Mr Elphick was happy with the service we provided as we put … More
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