Trusted Agent profile · Gorseinon

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Dawsons Gorseinon Sales reviews

★★★★★ Excellent

166 reviews across 2 platforms

90 High Street, Gorseinon, SA4 4BL

Dawsons's office in Gorseinon, at 90 High Street, is rated 4.5 out of 5 across 166 reviews on two platforms, including 152 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

152

Reviews on Google

This office

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Dawsons Gorseinon

Amidst a thriving Welsh community and close to exquisite Welsh countryside. A vast selection of homes are on offer where buyers will be spoilt by the sheer choice available from starter, investment, family and dream homes situated in the busy small town of Gorseinon and surrounding areas.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gorseinon office, from every platform, shown as written. First names only.

4/5

Google

Easy to navigate website. Informative.

Marc · 15 May 2023

Agent replied · 28 May 2023

Good morning Marc Thank you for your review and we are so pleased that you enjoyed using our … More

5/5

Google

We booked a viewing through this estate agent and although I ended up renting a property privately I found the agents here to be very professional

Si · 29 May 2018

Agent replied · 28 May 2023

Thank you, whilst we were unable to find you the right property this time, with a 5* review like this we are sure that should your needs change and you are looking again you will come back to us first. Thanks Sharon & the team.

5/5

Google

We booked a viewing through this estate agent and although I ended up renting a property privately I found the agents here to be very professional

Simon · 22 May 2018

Agent replied · 22 May 2026

Thank you, whilst we were unable to find you the right property this time, with a 5* review like this we are sure that should your needs change and you are looking again you will come back to us first. Thanks Sharon & the team.

1/5

Google

If you want your estate agent to never show up to show potential buyers around and instead ask you to do it everytime these are for you. I feel like I gave them £1500 to put my property on Zoopla and do nothing else. At one point I was even …

Will · 8 October 2017

1/5

Google

Never been there........

Vivian · 15 May 2022

Agent replied · 28 May 2023

Good afternoon Vivian Thank you for your review. However we are unable to locate a record for you on … More

5/5

Google

The staff, and the service they provide.

Heath · 22 May 2021

Agent replied · 28 May 2023

We really appreciate your feedback and are delighted to have been of service. Thank you. Sharon & the team.

5/5

Google

Pleasant and helpful

Dai · 22 May 2021

Agent replied · 28 May 2023

Thanks for our 5* review, much appreciated. From Sharon & the team.

5/5

Google

Rating only, no written review.

Rachel · 29 May 2024

Agent replied · 15 February 2024

Dear Rachel We always aim to deliver a positive customer experience, get fast results and it makes us so happy to hear you are satisfied with the service. Thank you for taking the time to review us and we hope to see you in the future. Best wishes, Matt and the Gorseinon team

4/5

Google

Rating only, no written review.

Matthew · 12 May 2024

Agent replied · 1 October 2023

Hello Matthew Thank you so much for taking the time to leave this 4-star rating for the team here at Gorseinon, we value all feedback and so if you have any further feedback that you would like to pass on to us so we can work to make this 4-star a 5-star in the future please dont hesitate to contact us on info@dawsonsproperty.co.uk Thank you once again for taking the time Kind regards Matt and the team at Gorseinon

5/5

Google

Rating only, no written review.

Tom · 12 May 2024

Agent replied · 11 October 2023

Hi Tom Thank you so very much for leaving this 5-star ranking for our team at Gorseinon, we work hard to deliver an excellent customer service and experience and so are delighted that we were able to help you. Kind Regards Matt and the team at Gorseinon

5/5

Google

Rating only, no written review.

Ruth · 12 May 2024

Agent replied · 1 October 2023

Hi Ruth, Thank you so much for taking the time to leave this 5-star review for our Gorseinon Sales branch. We are delighted that we have been able to assist you and if we can be any further assistance in the future please don't hesitate to come back to us Kind Regards Matt & the team at Gorseinon.

4/5

Google

Rating only, no written review.

Leah · 14 May 2023

Agent replied · 1 October 2023

Hi Leah Thank you for taking the time to post a star rating and we have thoroughly enjoyed working with you! Please do not hesitate to contact us if we can help with anything further at this stage or if you would like to offer further feedback, please email cat.sollis@dawsonsproperty.co.uk. We hope to see you soon, Kind Regards, Matt and the Gorseinon team

5/5

Google

Rating only, no written review.

Andrea · 14 May 2023

Agent replied · 6 July 2023

Dear Andrea Thank you for taking the time to leave a star rating and we hope to see you in … More

4/5

Google

Rating only, no written review.

Leah · 7 April 2023

Agent replied · 6 July 2023

Hi Leah Thank you for taking the time to post a star rating and we have thoroughly enjoyed working with you! Please do not hesitate to contact us if we can help with anything further at this stage or if you would like to offer further feedback, please email cat.sollis@dawsonsproperty.co.uk. We hope to see you soon, Kind Regards, Matt and the Gorseinon team

1/5

Google

Rating only, no written review.

Philip · 22 May 2022

Agent replied · 6 July 2023

Good Morning. Whilst we are grateful you have taken the time to provide us with a 1* review, our team in Gorseinon would like the opportunity to speak to you further on this and ask if you can email our branch directly on … More

4/5

Google

Rating only, no written review.

Hilary · 6 July 2021

Agent replied · 6 July 2023

Good Morning I am disappointed that you found our level of service unsatisfactory. I can only presume this 1 star is in relation to two very brief conversations we have had with you as you are not a registered client and so if I may explain. I understand you spoke with a colleague last Saturday when you enquired about viewing a property, we explained our strict Covid-19 viewing procedures following Government guidelines and subsequently went on to arrange the viewing as initially from the basic information we could glean you did meet the required criteria. However, you were in a rush to end the phone call as you advised us you did not have time to provide us with any further information such as your home address and any further details in your relation to your current status. It was agreed that you would call us back to give us the required information and in the meantime we booked a preliminary viewing appointment. As does happen the property has since gone under offer prior to your preliminary arrangement to view. As we had still not heard from you we called out of courtesy to explain the situation and that our vendor no longer wished to have any further viewings conducted at their property. As you can appreciate during this pandemic we have strict procedures in place following Government guidelines to minimise risk of transmission to our staff and clients, their health and safety is our priority. Equally we do require basic information, such as home address etc, in the respect of our staff’s safety when conducting viewings, which equally is paramount. We asked would you like to register for property alerts with us to avoid you losing out on any future suitable properties to which you declined. If we can be of any further assistance in the future please call., Joanne Talbot, Sales Director

4/5

Google

Friendly staff

Terry · 22 May 2021

Agent replied · 28 May 2023

Thank you kindly for your 4* review and mention of our friendly team at Gorseinon they will be pleased to read this. Wishing you a happy and healthy new year. Naomi (Marketing).

4/5

Google

Rating only, no written review.

Hilary · 22 May 2021

Agent replied · 23 November 2024

Good Morning I am disappointed that you found our level of service unsatisfactory. I can only presume this 1 star is in relation to two very brief conversations we have had … More

3/5

Google

Rating only, no written review.

Kathryn · 28 May 2020

3/5

Google

Rating only, no written review.

Kath · 22 May 2020

5/5

Google

Rating only, no written review.

Dorothy · 22 May 2020

Agent replied · 6 July 2023

Perfect 5* review, well done Sharon from Jo (sales director)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dawsons Gorseinon Sales

How many reviews does Dawsons Gorseinon Sales have?

Dawsons's Gorseinon office has 166 reviews across two platforms: 152 on Google, 14 on Trustpilot (across the whole business).

What is Dawsons Gorseinon Sales's rating?

Dawsons Gorseinon Sales is rated 4.5 out of 5 across all 166 reviews, and 4.8 out of 5 on Google from 152 reviews.

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Gorseinon won Trusted Agent.

Where is Dawsons's Gorseinon office?

Dawsons Gorseinon Sales, 90 High Street, Gorseinon, SA4 4BL.

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