Trusted Agent profile · Goring Road

Jacobs Steel West Worthing reviews in Goring Road

★★★★★ Excellent

280 reviews across 2 platforms

4 Wallace Parade, Goring Road, BN12 4AL

Jacobs Steel's office in Goring Road, at 4 Wallace Parade, is rated 4.9 out of 5 across 280 reviews on two platforms, including 278 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Jacobs Steel won in 2026.

Google logo

4.9 / 5

278

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Jacobs Steel, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Goring Road office, from every platform, shown as written. First names only.

5/5

Google

I received very good service from Jacob's steel. The staff were really friendly and helpful and I got lots of feedback after viewings so I knew views of the people who had viewed the property. It was easy to log in and see how many viewings had occurred so you could track how people had been round. The photos taken were very clear. In all I was very satisfied with the service received and ended up with 2 offers in one morning!!

Debbie · 6 July 2020

Agent replied · 6 July 2023

Hi Debbie, Lovely review. Thank you so much for taking the time to leave this for us! If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners. @jacobs.steel on Facebook @jacobssteel on Instagram Wishing you all the best for the future, The Jacobs Steel Team

5/5

Google

A big Thank you to Charlie and his lovely team so helpful and friendly keeping me constantly up to date throughout the process, They achieved a quick sale as well as dealing with my purchase. Highly recommended. Well Done.

Marilyn · 26 September 2023

5/5

Google

Charlie has been fantastic during our 1st time buying journey! Very honest & patient!

Kevin · 8 March 2023

Agent replied · 6 July 2023

Thank you for the review. Wishing you all the best in your new home. Jacobs Steel

5/5

Google

We would highly recommend the services of Jacobs Steel, especially from Charlie Haines. Me and my brother have recently sold our house through them and we cannot fault the great communication and regular updates we received!

Jack · 24 September 2024

Agent replied · 24 October 2024

Thank you so much for the great review, we are pleased we were able to assist you and your brother with the sale of your property. All the best. Jacobs Steel.

5/5

Google

All at Jacobs Steel Goring were great from start to finish. Organised lots of viewings, great communication and follow up. Charlie dealt with our sale and was a pleasure to deal with, always following up and keeping us informed. Can highly recommend.

Tracy · 22 June 2023

5/5

Google

Amy is a superstar she has kept us informed every step of the way and feels like a friend now not just our Estate Agent. She really has worked hard for us. Would thoroughly recommend.

Diane · 7 July 2018

Agent replied · 6 July 2023

Thank you Diane for the lovely review we very much appreciate it. All the best in your new home. From Amy and the team at Jacobs Steel.

5/5

Google

To, Leigh and Nichola, A big thank-you for your high quality service i the letting of my retail unit in Montague Street, Worthing... Your service was Quick, Fast and Efficient, and I would certainly recommend Jacobs Steele. Many thanks. Mike Moran..

Michael · 27 June 2024

Agent replied · 24 October 2024

Thank you for the review!

5/5

Google

We instructed Jacob Steel, Goring Road Worthing in our recent house sale and are happy with our choice. Compared to other agents , the commission rate was very favourable. We were very impressed by the courteousy and diligence of all the staff and by the way in which several members of the team came to familiarize themselves with our property when it went to market. Communication between branches was good and we had several viewings within days of going to market; some were arranged through other branches where our property had also been featured. It was only a few weeks before the right buyer was found for us. We were also impressed by the way in which the negotiator handling our sale kept in touch with other parties up and down the chain' and kept us well informed and represented throughout the process.

John · 7 July 2018

Agent replied · 6 July 2023

Thank you John for the very kind review, We wish you all the best in your new home and we hope you had a lovely Christmas, From everyone at Jacobs Steel and thank you for once again using us to sell your property.

5/5

Google

I cannot thank Jo enough for all her help in getting us moved ....the remarkable thing about this is we were not Jacob Steel clients and they were not acting for us on our sale but were simply dealing with one of the buyers that formed part of our chain. I could not get the help and consistent support from my own agent but once I had been in contact with Jo to try establish what I was being told by my own agent (which was not true) Jo took control of everything. She rang me constantly to update me and on the day of the move she chased the money through the chain for me. I don't know what to say but a massive thank you! Jo you are a star, thank you overall to Jacob steel for allowing her to spend time talking to and helping me. Debbie

Debbie · 7 July 2018

Agent replied · 6 July 2023

Thank you Debbie for the very kind review, We wish you all the best in your new home and we are very happy Jo could help to make the transaction go as smoothly as possible. From everyone at Jacobs Steel.

5/5

Google

Selling the house where I have lived for 36 years was bound to be a stressful time so I needed a guiding hand. This came from the staff of Jacobs Steel who were always there at the end of the phone, contact by e mail or by a personal app. The personal service and care from the staff was exemplary, they were with me all the way to completion, through the highs and the lows, and I am so grateful to them all.

Sue · 7 July 2018

Agent replied · 6 July 2023

Thank you Sue for the very lovely review. We hope the move goes well for you and we wish you all the best from everyone at Jacobs Steel West Worthing.

5/5

Google

We were first time home buyers and pretty ignorant about the process of purchasing a home. Lucy Fleming took the time to explain us every step of the process and helped us overpass several obstacles in relation to the property chain. She is knowledgeable and communicates clearly. Her professionalism and expertise were invaluable tools. She repeatedly went above and beyond to ensure that we would get to the completion phase as soon as possible. If you are looking for an agent that you can trust, who will take the time to explain the confusing and sometimes overwhelming process to you and be by your side through each step, who will be flexible and creative, I would highly recommend working with Lucy. I will gladly refer my friends and family her way without hesitation.

Florina · 7 July 2018

Agent replied · 6 July 2023

Thank you for the very kind review Florina, We wish you all the best from everyone at Jacobs Steel.

5/5

Google

I have to say with out a doubt that this was the most stressless sale transaction that I have ever experienced, and we all know how stressful buying and selling a property can be. Amy, Ross and their team were amazing, and nothing was too much trouble. Communication was excellent and they dealt with all enquiries promptly. Jacobs Steele -your Goring branch team are a credit to you and I highly recommend them. Keep up the good work. You are definitely the best xxx

Haria · 7 July 2018

Agent replied · 6 July 2023

Thank you Haria for the very king review. We are very happy that we could help you with the sale of your property. Wishing you all the best for the future. From Amy, Ross and the Jacobs Steel office.

5/5

Google

It was a long haul not helped by Covid 19. When the lockdown was lifted, Pat Barton picked up the pieces and got us over the line.PositiveQuality

Janet · 27 August 2020

Agent replied · 1 January 2024

Hi Roy, Thank you for taking the time to leave this review! We're pleased we were able to get you there in the end :-) If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants. @jacobs.steel on Facebook @jacobssteel on Instagram Please stay safe and well throughout the rest of this crisis. Wishing you all the best, The Jacobs Steel Team

5/5

Google

It was a long haul not helped by Covid 19. When the lockdown was lifted, Pat Barton picked up the pieces and got us over the line.

Roy · 6 July 2020

Agent replied · 6 July 2023

Hi Roy, Thank you for taking the time to leave this review! We're pleased we were able to get you there in the end :-) If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants. @jacobs.steel on Facebook @jacobssteel on Instagram Please stay safe and well throughout the rest of this crisis. Wishing you all the best, The Jacobs Steel Team

5/5

Google

We've had such a brilliant experience with Jacob Steele. All the team have helped us throughout our move. Charlie especially so at the end! They were very patient with our enquiries and did all they could to help get us over the line. I would highly recommend choosing them for your move.

Jordan · 21 August 2023

Agent replied · 1 October 2023

Thank you Jordan for the lovley review. We are pleased we were able to sell your property, wishing you all the best.

5/5

Google

We recently purchased our Worthing flat via the Jacobs Steel office in Goring. We must commend all the staff for their positive and helpful response to any enquiry from us. Our purchase was handled by Amy Wootton who, from viewing through to completion, excelled in friendly and helpful customer service, answering phone calls and emails in a very efficient and professional manner. Throughout the rather protracted purchase legal delays, the level of interest and pro-active action was consistent and very much appreciated. We would recommend Jacobs Steel to anyone moving in the Worthing area. Garry and Sue

Sue · 7 July 2017

Agent replied · 6 July 2023

Thank you Sue & Garry for the very kind review.

5/5

Google

Thankyou to Amy for working so hard for us. Kept us updated at every stage and activity contacted both sets of solicitors on our behalf to ensure our sale went through smoothly and as quickly as possible. It was an absolute pleasure working with her and we were so impressed with how quickly she responded personally to any questions we had asked. Will definitely request Amy at Jacobs Steel if we ever need an estate agents again.

Katie · 7 July 2019

Agent replied · 6 July 2023

Thank you Katie for the very kind review! I am so glad we were able to get you moved as quickly as possible. I wish you all the best in your new home and look forward to seeing the end results! From Amy and the Jacobs Steel Team!

5/5

Google

Charlie at Jacobs Steel Goring has been superb from initial viewing all the way through the purchase process. Receptive and prompt with all enquiries, and chasing as and when necessary. Excellent service 👍 …

Tomaustin6 · 24 September 2023

5/5

Google

Fantastic service! Ross who supported our move made sure everything was kept on top of and was really responsive. He made the process less stressful and was so patient and understanding. The whole team were really helpful whenever we called the office and nothing was ever too much! Will definitely be using them again if we move.

Felicity · 8 March 2023

Agent replied · 6 July 2023

Thank you for the great review, Wishing you all the best and we look forward to helping you with your next move.

5/5

Google

This was my first time in West Sussex house hunting, and I set out to meet an agent from Jacobs Steel at the house for a viewing. When I arrived at the station I was not feeling at all well. I rang the agent and he was friendly and helpful, quickly agreeing to pick me up from the station instead of meeting me at the house as agreed. Even then I was not able to make the viewing; I was just not fit. So Ross offered to drive me back to my hotel. I didn't ask him to but I accepted very gratefully. I have been "blown away" by the open, friendly help I received and will go back to Jacobs Steel when I make my next visit. Thank you, Ross

Yvonne · 7 July 2016

Agent replied · 6 July 2023

Thank you Yvonne for the very kind review, we hope to see you soon and feeling a lot better!

4/5

Google

The purchase of my property went very smoothly .I was kept informed of what was going on all the time .Amy was my agent and she was excellent

Alison · 7 July 2019

Agent replied · 6 July 2023

Hi Alison, Thanks very much for taking the time to leave a review. If you haven't already, get social with us by following us on Facebook and Instagram. We make sure our followers are kept in the loop with local news, local events, property market changes, home improvement tips and amazing competitions! Just search for 'Jacobs Steel'. Wishing you all the best for the future. The Jacobs Steel Team

5/5

Google

I have to say the whole team have been amazing especially Charlie who was mainly dealing with my sale, always kept me updated, always positive and made the whole experience abit more enjoyable!!thank you!!

Joanne · 22 June 2023

5/5

Google

Ross was very helpful at all times during a very difficult time. Also the ladies in the office always very helpful and cheerful. Thankyou all very much.

Julie · 7 July 2018

Agent replied · 6 July 2023

Thank you Julie for the review. We got there eventually and we hope you enjoy your new home! From everyone at the West Worthing Office!

5/5

Google

Thank you to Ross and Mark at Jacobs steel for selling our flat so easily and helping us move onto our next home! We are very happy indeed!

Samantha · 7 July 2017

Agent replied · 6 July 2023

Thank you for the great review Sam, we hope you enjoy your new home!

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Questions about Jacobs Steel West Worthing

How many reviews does Jacobs Steel West Worthing have?

Jacobs Steel's Goring Road office has 280 reviews across two platforms: 278 on Google, 2 on Facebook.

What is Jacobs Steel West Worthing's rating?

Jacobs Steel West Worthing is rated 4.9 out of 5 across all 280 reviews, and 4.9 out of 5 on Google from 278 reviews.

Has Jacobs Steel won any awards?

Yes. In The Trusted Agent 2026 awards: Jacobs Steel, Goring Road won Gold; Jacobs Steel, Lancing won Gold.

Where is Jacobs Steel's Goring Road office?

Jacobs Steel West Worthing, 4 Wallace Parade, Goring Road, BN12 4AL.

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