Jacobs Steel West Worthing reviews in Goring Road

★★★★★ 5/5

Google

Four years ago we purchased a property through Jacobs Steel and they were extremely helpful and the managing director of the Goring Road branch we were using - Pat Barton - put himself out to help us complete the purchase. So when it came to selling that same property we went back to them and were glad we did. Having got embroiled in a very long chain our Branch Manager Lucy Fleming was relentless in chasing other estate agents and solicitors to ensure the sale went through on time. I should add that had it been left to other agents in the chain then the sale would probably still be waiting to complete. We won't be moving again for a very long time (hopefully), but should circumstances change, I wouldn't hesitate in choosing them once again.

Damian · 7 July 2019

★★★★★ 5/5

Google

I cannot recommend Jacobs steel enough. Amy and Ross were great from start to finish. As first time buyers we were a bit unsure of the buying process but Amy and Ross helped us with everything. They will always very quick to respond to any questions and made sure everything went smoothly. Once we had completed we were even given some mugs with tea and coffee bits in and a few days after we moved in a beautiful bunch of flowers arrived from all at Jacobs steel.

Emma · 7 July 2019

★★★★★ 5/5

Google

Thank you so much Amy and the whole team at Jacob Steel Goring for making the process of buying our first property so enjoyable! By the time we came to you we were feeling pretty deflated after two purchases falling through but you were all so supportive, from our first viewing with Ross to our subsequent viewing and the whole purchase procedure with Amy and our mortgage application with Mark, you really turned our whole experience around! Thank you so much, we are so happy in our new home! As first time buyers we would definitely recommend that people come to you guys!

Chloe · 7 July 2019

★★★★★ 5/5

Google

We have moved house on many, many occasions and the last house sale was with Jacobs Steele of Goring and both myself and Mandy Deering were really, really impressed with the level of service and attention to detail, with which they handled the transaction. They went over and above the normal service given by an estate agent and it was because of this, that the sale progressed almost trouble-free. We are at present buying our next house through Jacobs Steel and we can’t recommend this company highly enough Thanks, Lucy, Amy and all the staff for your excellent service.

Valerie · 7 July 2019

★★★★★ 5/5

Google

We had a really excellent experience buying our first home with Jacobs Steel. Charlie was professional, communicative and accommodating in what was a bit of a daunting process as first time buyers. He made us feel like we knew what was going on at every step of the way. We would definitely recommend him and Jacobs Steel to anyone. Thank you!

Hannah · 6 February 2023

★★★★★ 5/5

Google

This is the BEST agency I have ever dealt with. Throughout the entire process of buying my studio flat, they looked after my every need. Charlie Haines was extremely responsive in all forms of communication and he really went above and beyond to ensure all parties were ready on time. I will never use another agent if I don't have to. Highly recommend.

Gala · 8 November 2022

★★★★★ 5/5

Google

I cannot recommend Jacob Steel highly enough - from getting the sale done quickly to supporting us all the way through the sales process they were always extremely attentive, fully engaged and I always felt were working incredibly hard for us. Charlie, Amy, Lucy & Luke were an absolute dream team and I cannot thank them enough for all their help.

Tom · 7 January 2023

★★★★★ 5/5

Google

Thank you Nicky, Leigh and the team at Jacobs Steel for helping find a new tenant for my commercial unit. The service, communication and efficiency made this whole process a stress free experience. Why go anywhere else!.....

Pat · 27 July 2024

★★★★★ 5/5

Google

This is a really good estate agent. Based in London, it was quite daunting selling my late aunt's house in Worthing as we had no idea of the local market. We chose Jacobs Steel because Ross impressed us with the marketing package they suggested. At the time, we felt that the pricing might be ambitious as it was higher than other local estate agents had recommended, but Ross's predictions turned out to be spot on and we had numerous offers within a couple of weeks of going on the market. Jacobs Steel offer the perfect combination new technology and good old fashioned service. We could monitor our viewings, feedback and offers through their online 'PropertyFile' account and Ross and the team were also extremely proactive at keeping us informed and helping us to sort out contract cleaning, electricians etc. I would highly recommend Jacobs Steel. They really know their market, offer sound advice, are professional and a pleasure to deal with.

E · 26 October 2018

★★★★★ 5/5

Google

Many thanks to all at Jacobs Steel for securing the purchase of our new home. Special thanks to Charlie who we dealt with the most. His cheerful demeanour went a long way to steering us through a sometimes stressful process. It has been 34 years since we bought our last house so we were a bit out of practice! Thank you for your guidance Charlie.

Patrick · 6 July 2022

★★★★★ 5/5

Google

Lets face it, buying or selling a property can be a daunting task. So many questions, so many unknowns and often a feeling of helplessness caught in a legal wrangle awaiting a result. Choice of Real Estate Agent is paramount in the selling process - someone professional; someone experienced; someone who remains with you throughout the journey; someone who communicates well and importantly has a sense of humour and understanding. Amy WOOTTON has demonstrated all these qualities and attributes time and time again during our sale and it is so pleasing that we made the right choice. I would have no hesitation in recommending the services of Amy to anyone who values professionalism, looking to buy or sell a property. I make this recommendation with absolute confidence. Jacobs Steel Real Estate Agency at Goring Sussex are extremely fortunate to have someone like Amy and pleasingly they match her professionalism with their office ethos. It is always a benefit to have any communication answered in a friendly helpful and enthusiastic manner. It says so much about the culture of Jacobs Steel Real Estate Agency, Goring, Sussex.

Paul · 7 July 2018

★★★★★ 5/5

Google

Patrick and the Team conducted the sale of my property in a professional and conscientious manner. From start to finish their advice was appropriate and timely. The flat fee worked well for my sale instead of a percentage of the sale price. This fee was competitive (not the cheapest) but still covered marketing, hosted viewings and regular feedback...there online feedback tool was particularly useful. I would recommend Jacob Steel (Worthing), they understand the local market and the potential buyers for the property. I had double figure viewings booked in the first 2 weeks, with 4 offers at or near to the asking price. I now look forward to moving into my new house. Thank you

Mark · 7 July 2018

★★★★★ 5/5

Google

This is a really good estate agent. Based in London, it was quite daunting selling my late aunt's house in Worthing as we had no idea of the local market. We chose Jacobs Steel because Ross impressed us with the marketing package they suggested. At the time, we felt that the pricing might be ambitious as it was higher than other local estate agents had recommended, but Ross's predictions turned out to be spot on and we had numerous offers within a couple of weeks of going on the market. Jacobs Steel offer the perfect combination new technology and good old fashioned service. We could monitor our viewings, feedback and offers through their online 'PropertyFile' account and Ross and the team were also extremely proactive at keeping us informed and helping us to sort out contract cleaning, electricians etc. I would highly recommend Jacobs Steel. They really know their market, offer sound advice, are professional and a pleasure to deal with.

E · 7 July 2018

★★★★★ 5/5

Google

A big thank you to Pat Barton and the team at Jacobs Steel for all their help when selling our home. They secured a buyer very quickly but the sale was prolonged whilst issues were addressed. The support and professional advice we received from Pat was first class. Everyone in the team was professional and friendly. We were abroad during the sale and Pat ensured that the sale was being progressed as quickly as possible. He even arranged estimates from builders, liaised with surveyors and solicitors to move the sale along as quickly as possible whilst resolving any issues along the way. We have bought and sold many properties in various parts of the country but this is without doubt the best service we’ve received from an estate agent. I would recommend the team at the Goring Road branch unreservedly.

Jim · 2 October 2017

★★★★★ 5/5

Google

A big thank you to Pat Barton and the team at Jacobs Steel for all their help when selling our home. They secured a buyer very quickly but the sale was prolonged whilst issues were addressed. The support and professional advice we received from Pat was first class. Everyone in the team was professional and friendly. We were abroad during the sale and Pat ensured that the sale was being progressed as quickly as possible. He even arranged estimates from builders, liaised with surveyors and solicitors to move the sale along as quickly as possible whilst resolving any issues along the way. We have bought and sold many properties in various parts of the country but this is without doubt the best service we’ve received from an estate agent. I would recommend the team at the Goring Road branch unreservedly.

James · 7 July 2017

★★★★★ 5/5

Google

I have been dealing with Jacobs Steel for many years, and after this transaction would never consider going to any other estate agent. This was a difficult sale, thanks to the time-wasting antics further down the chain, and was only made bearable by the efficient and rapid attention to detail by Amy, who never failed to respond to a phone call or email and went the extra mile off her own bat to chase and follow things up, all down the line. Many, many thanks to Amy and Jacobs Steel for being so efficient and user friendly. If I could have given this review more than 5 stars, I would have done so.

Veronica · 7 July 2017

★★★★★ 5/5

Google

* following on from my previous review, after selling my flat, I have now purchased another property through Jacob Steel that I'm currently renovating. Ross, Amy and all the team have again been a pleasure to deal with. Very actively keeping on top of every detail to speed things along and always show genuine interest in the project too! They really of take the stress out buying and selling and I look forward to dealing with them again soon. I would be happy to recommend Jacob Steel in Goring to anyone. They have handled the sale of my flat smoothly and professionally. Always kept me up to date with what's happening and acted on things quickly from Start to finish. Friendly , efficient, professional - many thanks

Marcus · 7 July 2017

★★★★★ 5/5

Google

I would like to acknowledge the excellent assistance that we have had from Jacobs Steel and especially Amy when purchasing a property recently. Prior to the purchase, Amy took real care to find out our requirements, never bombarding us with unsuitable properties as some agents have. When we found a suitable property, her handling of negotiations was excellent - her approach was open and fair, and the result was a quickly completed process that was very acceptable to all sides. She then followed through effectively to completion, facilitating every stage thoroughly and tenaciously. Throughout, we have found Amy to be a pleasure to work with, efficient, competent and knowledgeable. Many thanks to both her and Jacobs Steel for all they have done.

Kate · 7 July 2017

★★★★★ 5/5

Google

Our sincerest thanks to Ross; we couldn't have done it without him! From the very first property viewing to the last phone call confirming we had completed, Ross was entirely professional and focused on getting us there and always made us feel we were his priority. The purchase took much longer than we'd anticipated - with a few surprises along the way - but Ross continued to keep in touch and to return our calls and respond to our questions promptly and with patience. We would happily recommend him and Jacob Steel to anyone starting on this journey. Elizabeth Eaton and Dave Mitchelson

Wordavee1 · 7 July 2016

★★★★★ 5/5

Google

Brilliant service from Charlie, Amy & Jasmine at Jacob’s Steel. From valuation to exchange/completion, the team have worked hard on helping us push our sale through super quick, while always being honest, professional and friendly. I’ll continue to use Jacob’s Steel in future and would absolutely recommend them. Thank you team!

Ellia · 14 September 2025

★★★★★ 5/5

Google

The service provided by Lucy was first class in the sale of my late mother's apartment. Very proactive from the outset in researching and advising us on an appropriate sale price, providing a probate value and then finding a purchaser. When we needed help in finding a plumber and a flat clearance company Lucy was able to help in providing contact details. We were kept well informed about the sale process throughout.

Michael · 6 July 2020

★★★★★ 5/5

Google

Charlie was fantastic from start to finish during the purchase of my flat. Kept me updated throughout the whole process and was always there to help when needed. Nothing was too much trouble. The agency is a cut above the rest and everyone I dealt with were great. Couldn't recommend them highly enough - thank you all.

Natasha · 8 December 2022

★★★★★ 5/5

Google

What a great team! From the moment we contacted them to market our house they were professional, friendly and very efficient. Neil explained the procedure and was always available to answer our many questions. He and Charlie really listened to what we wanted and kept us informed every step of the way and they arranged so many good viewings that we had three offers in the first week. If I could give ten stars they’d go to Rachel who coordinated the sale. Nothing was too much trouble for her and I really appreciated her calming and reassuring manner when my stress levels were off the scale. Rachel phoned or emailed us, both solicitors and our buyers and I don’t think we would have got such a quick Exchange without her efforts. Thank you everyone.

Sara · 27 July 2024

★★★★★ 5/5

Google

Huge thank you to Jacob Steel for helping us buy our first home, especially to Charlie who was our main contact throughout. His friendly and professional manner put us at ease and he always got information over to us as quickly as possible which was really appreciated. Couldn’t recommend them enough.

Grace · 6 June 2023