Jacobs Steel West Worthing reviews in Goring Road

★★★★★ 5/5

Google

My 80 year old grandmother is relocating to Reading and it was important we chose the right estate agent to look after her. We invited 4 agents to see her bungalow and Neil at JS stood out from the crowd. He was more professional, positive and knowledgeable about the local market. His team backed him up and thanks to Charlie and everyone else we dealt with. Neil went above and beyond with the buyer and we’re very grateful for his hard work. Thanks again, Charlie and Gill.

Charlie · 2 December 2023

★★★★★ 5/5

Google

Neil Simmons was very helpful and efficient from start to finish and we completed in 54 days . Price was a bit lower than we anticipated but happy with overall service .

Anoja · 14 October 2025

★★★★★ 5/5

Google

We cannot thank Jacobs Steel and Charlie enough for selling our garage. Within a day of listing, we sold the garage and this is down to their fantastic knowledge of the area, their client list and proactive approach. Charlie kept us up to date with progress and nothing was too much trouble. We wouldn’t hesitate to use them again!

Hannah · 26 October 2024

★★★★★ 5/5

Google

I can confirm that my purchase of my retirement flat in Rotary Lodge, Worthing was handled brilliantly by the Jacobs Steel team in the West Worthing office - all the way from the viewing to moving in. I was kept fully informed during a difficult/protracted process, (due to problems further back in my chain), being given much support/advice along the way and with making arrangements, such as carpet cleaning, etc., prior to moving in to make things easier/smoother.

Ian · 15 October 2023

★★★★★ 5/5

Google

Very pleased with Charlie and the team in the whole selling process ,I have already passed his contact details on to friends that are selling their property

Colin · 14 October 2025

★★★★★ 5/5

Google

Recently brought my first house through Jacob Steel and overall really pleased with service. Charlie was super efficient and helpful at the start. And Rachel who took over was so lovely and helpful. Very honest and helpful service. Made the first time buying a house less stressful and they were just great and kept me updated when needed. Would definitely use them if I was going to sell!

Beth · 29 March 2024

★★★★★ 5/5

Google

The whole team at Jacobs have been fantastic from start to finish! We sold a flat with them and it was a really smooth process, Charlie was our main contact and he just continued to go above and beyond to help us get our flat sale over the line as we had a tricky solicitor the other end. He continued to chase and help get things sorted so we could get our desired completion date. I cannot recommend Charlie and the team at West Worthing enough!

Simon · 6 June 2023

★★★★★ 5/5

Google

Thank you to Leigh and Nichola for all their help in renting out my commercial property. Great one to one service, as usual, courteous and efficient. Completed on time with no fuss and minimal worry 👍👍 …

TERRY · 14 June 2025

★★★★★ 5/5

Google

I’ve had the pleasure of having Charlie Haines look after the move into our first house. From start to finish Charlie has been responsive, knowledgable, approachable with any queries and most importantly pro-active. We ended up with a very tight window to get a lot of things sorted and without question, without Charlie it wouldn’t have happened. I would absolutely recommend Charlie and I’m so glad we had him looking after us.

Scott · 4 December 2023

★★★★★ 5/5

Google

A big thankyou to all the staff at Jacob Steel, West Worthing branch for helping me sell a flat in the UK while I was living in Australia. Special thanks to Charlie for all his work and the gentle encouragement he gave to solicitors to get the sale completed as soon as was possible. I would have no hesitancy in recommending Jacob Steel again. Thankyou all.

Andrew · 7 April 2024

★★★★★ 5/5

Google

What an Estate agents !!! Absolutely fabulous from start to finish , they are so professional & Friendly, making sure to keep you updated every step of the way ! Had personal contact recently with Charlie & Lucy but Amy was just excellent in pushing through our difficult sale of my mother’s retirement Flat . She made sure she was keeping in touch with all parties involved buyers and sellers / solicitors etc , to eventually push the sale over the line !! Definitely recommend 100% you won’t be sorry you instructed them 👍🏻😃

Fiona · 7 April 2023

★★★★★ 5/5

Google

We sold our house with Jacobs Steel and found them to be very efficient and professional and would highly recommend. However, the main reason I am writing this review is for their sales progression agent, Rachel Goff. She has been absolutely brilliant throughout the process from accepting the offer to completion, her communication is second to none and I really can’t speak highly enough of her. With the ups and downs of moving, you need an agent with a dedicated sales progression agent who is on hand to help whenever needed, and Rachel is that person. Thank you Rachel and JS.

Lewis · 8 March 2023

★★★★★ 5/5

Google

I have just sold a flat through the Jacobs Steel Goring branch. It has been a complex sale due to a break in the chain that caused us a need to re-market. The team at Goring though supported me all the way through finding a new buyer and getting to completion. The whole team there were completely knowledgeable about my property so there were no delays. Special thanks to Amy along with Lucy, Charlie, Sophie and the rest of the team. I definitely recommend them to you.

Mark · 8 March 2023

★★★★★ 5/5

Google

I cannot emphasise enough how amazing the team in Goring have been. I have appreciated Charlie's calm and confident demeanour throughout what has been a difficult and stressful process. He is not just efficient but has solutions to problems. Nothing has been too much trouble and I have relied on him, confident in the knowledge that he is moving things forward and is absolutely on top of his game. If you're looking for an Estate Agent that puts you first, has fabulous communication skills and does what they say they will, then I wouldn't hesitate in recommending the Jacobs Steel, Goring-By-Sea office. I mainly dealt with Charlie, Luke, Ross and Amy but whoever I spoke to I knew I was dealing with professionals. 👌

Fiona · 9 October 2022

★★★★★ 5/5

Google

We were very impressed by everyone we dealt with at Jacobs Steel. They all worked together as a highly professional team & their attention to detail was second to none. All our queries were dealt with speedily & with clarity. There was never any attempt to persuade us to simply push for a quick sale & we were encouraged to have full & open discussions with them at any time. Congratulations to Luke on his Worthing transfer. Well deserved & he did so much, from beginning to end, in securing our sale.

Mark · 9 September 2022

★★★★★ 5/5

Google

The team at Jacobs Steel Goring By Sea branch were always professional and friendly. A special mention to Charlie Haines, who was an absolute delight to work with, efficient and diligent, following up promptly on calls and emails. Nothing was ever too much bother for him. I would highly recommend Jacobs Steel.

Ali · 12 August 2024

★★★★★ 5/5

Google

We're really pleased that we chose to sell our house through Jacob Steel. We found all the staff very helpful, friendly and responsive, particularly Luke who's enthusiasm and professionalism were part of the reason we chose JS to start with, and Charlie who managed the sale process and who's hard work we really appreciated. Even those not directly involved with our sale seemed aware of our situation and were friendly and helpful on the few occasions we popped in for an update. If we still lived locally, we'd certainly use them again.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 27 August 2022

★★★★★ 5/5

Google

Excellent service from Nicky and Leigh - keen attention to detail, keep you updated throughout and are a genuinely nice people to deal with! Both went the extra mile consistently, nothing was too much trouble and made the experience as seamless as they could! Thank you, 5/5!

Daniel · 17 October 2024

★★★★★ 5/5

Google

We brought a house through Jacobs Steel and what FANTASTIC service we recieved from every member of the theam throughout. Special shout out to Lucy and Luke who went above and beyond thoughout the whole process, it wasn't the easiest sale and our chosen solicitors made it harder than it ever needed to be but we finally got there. Calls and emails were always answered and we never felt like a burden (despite our solicitors holding everything up). Thank you so much for everything, will reccommend you to everyone I can!

Hannah · 6 July 2022

★★★★★ 5/5

Google

We had a great experience using Jacob Steel, with Lucy doing the first visit to talk us through what could be offered, Suzie/Charlie doing the viewings, subsequently Charlie doing the post offer work, and Luke thrown in for some good measure! We could not have been more pleased with the service, and Charlie went the extra mile with having to deal with Purple Bricks in our chain and therefore no agent. The whole team are an asset. Everything was easy, smooth, stress free and we would use again!

Jo · 6 July 2022

★★★★★ 5/5

Google

We cannot praise Charlie and the team enough for securing the recent purchase of our bungalow. Throughout the whole process Charlie has been so friendly and helpful with any queries or worries being dealt with immediately and giving us constant updates along the way. We would also like to say a special thank you to the lovely young lady who did our second viewings, it was her time and kindness that secured the sale. It is a definate 5* from us.

Tracey · 6 July 2022

★★★★★ 5/5

Google

Our experience of working with Jacobs Steel has been outstanding. From the day we looked around the property right through to exchange and completion our dealings with the agency have been professional, high quality and extremely responsive. Special mention must go to Charlie. I firmly believe that if it wasn’t for his efforts to ensure things happened when they needed to we wouldn’t be moving in so smoothly. He has gone beyond expectation- the little extras and genuine interest and concern for all involved have been greatly appreciated. I would not hesitate to use Jacobs Steel in the future. Thank you for all your efforts. Especially Charlie.

Simon · 6 July 2022

★★★★★ 5/5

Google

Jacobs Steel are my go to agent in Hove and Worthing. As a developer I have used them for buying and selling for the past 5 years. Whichever branch is being used I continue to receive friendly, efficient and professional service. Neil Simmons in Goring dealt with my latest sale of a new build house and achieved asking price within a few short weeks. He was always on the ball and communicating proactively throughout the process. Thank you to him and his team for a great result.

Paul · 26 April 2025

★★★★★ 5/5

Google

Amy & Jacob Steele were fantastic. Amy provided constant communication throughout the process and made a stressful life event as hassle free as she could. She went above and beyond!

Sophia · 14 March 2026