Every review we hold for the Goring-By-Sea office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
Google"I recently had the pleasure of working with Scott, Shona and Isla from Home Sweet Homes to sell my house, and I couldn't be happier with the experience. From start to finish, they exhibited the utmost professionalism, expertise, and dedication to achieving the best possible outcome for me.
Scott and Shona's knowledge of the local market was evident from our very first meeting, and their strategic approach to marketing my property was spot-on. They guided me through every step of the selling process, offering valuable advice and ensuring that my needs were always prioritized.
Not only did they effectively market my home, but they also managed to secure a fantastic sale price in a relatively short amount of time. Their negotiation skills were truly impressive, and I felt confident throughout the entire process knowing that they were representing my best interests.
Beyond their professional prowess, Scott and Shona are also incredibly personable and easy to work with. They made themselves available whenever I had questions or concerns, and their friendly demeanor put me at ease during what can often be a stressful time.
Overall, I cannot recommend Scott and Shona highly enough to anyone in need of real estate services. Their expertise, professionalism, and genuine care for their clients make them stand out in the industry. If you're looking to buy or sell a property, look no further than Scott and Shona at Home Sweet Homes. Thank you both for your exceptional service!
Elaine π«Ά
---
Elaine Β· 11 July 2024
Agent replied Β· 11 July 2026
Elaine it was our pleasure, thank you again πππ β¦
β
β
β
β
β
5/5
GoogleI would like to thank Scott , Shona and Lorraine , for their very efficient ,professional and friendly selling of my property
Everything was explained very well and any decisions discussed with their expertise coming to the fore.
I would highly recommend Home Sweet Homes.
Thanks for all your efforts.
Vaclav Β· 11 August 2025
Agent replied Β· 11 July 2026
Thank you we really appreciate the review π β¦
β
β
β
β
β
5/5
GoogleWe have had excellent service from James and James from start to finish. It was certainly not an easy ride, with a broken chain , a flakey rogue valuer and what seemed like endless little set backs. All of this was skilfully managed by Nick. He is a terrier of estate agents and kept the show on the road even when it was looking bleak.
We felt we were kept fully appraised of the situation by Nick. The office staff were also most helpful and efficient
Paula Β· 11 September 2026
β
β
β
β
β
5/5
GoogleHome sweet home estate agents fife made the experience of selling very easy, dealt with everything for us promptly nothing was ever a hassle, Leanne, Scott, & Shona all very pleasant & helpful.
Alway kept us updated every stage, happy with all services they provided.
Would 100% recommend them. π©·
Heather Β· 11 July 2025
Agent replied Β· 11 July 2026
Heather you are very welcome π€ π β¦
β
β
β
β
β
5/5
GoogleNick at James and James is extremely helpful. He is always friendly, informative and nothing is too much trouble. On top of that he is a really nice person, I would recommend him and the company to anyone! Thank you so much Nick.
Carolyn Β· 18 June 2026
β
β
β
β
β
5/5
GoogleReally very good, Sarah kept us informed at all times, always got back to us with a phone call promptly and became someone we could trust, very professional, I would definitely recommend.
Dave Β· 4 August 2026
β
β
β
β
β
5/5
GoogleSarah Crowter was great, leading us through a tricky sale in a tricky market. Grateful to her and all the team for helping us move to the next chapter of our lives.
Chris Β· 9 July 2026
β
β
β
β
β
5/5
GoogleExcellent buyers experience with James and James. I recently purchased my property and highly recommend there service. Nick and the team made the whole experience stress free, from the first viewing to collecting the key. The service was outstanding with effective communication, professionalism and were approachable and friendly.
Melissa Β· 14 January 2026
β
β
β
β
β
5/5
GoogleI went to the Team after our last sale fell through. Our house was on the market 5 months at the point it fell through. I discussed with Shona who was very helpful. We did a quick photo refresh.
I viewed many properties they were selling so I know how proactive the team are for the sellers.
When our house went back on it sold within 4 weeks (2 of which were Easter holidays) it was hassle free and I bought my new home with them.
The team went above and beyond for me and I truly cannot thank them enough for their skills, knowledge and stress free experience during a stressful time.
I will recommend them to everyone as I know they will have the same exceptional experience I did.
Thank you to all the team β€οΈ
Michelle Β· 11 August 2025
Agent replied Β· 11 July 2026
Michelle you are so welcome, it was totally our pleasure to help you sell & buy your next home. Donβt be a stranger kettle always on ππ β¦
β
β
β
β
β
1/5
FacebookIβm very disappointed with my experience with this agency. I contacted them about a property almost immediately after it was listed and received no response for over a week. After the bank holiday weekend, I called to follow up because there was an open house viewing scheduled and we were genuinely very interested in the property.
The first person I spoke to told me they would get back to me, but nobody ever did. I called again later that same day and unfortunately the second agent seemed completely uninterested and unable to answer even the most basic questions about the property or viewing process. I understand not every staff member will know every detail instantly, but I would at least expect some professionalism, communication, and willingness to help. It honestly felt like speaking to someone who simply did not care. I find it concerning that an agency representing properties cannot provide basic information to serious potential tenants/buyers.
In the end, nobody followed up with me by phone or message despite promising to do so. Very poor communication and customer service overall.
I very rarely leave reviews, whether positive or negative, so for me to take the time to write this says a lot about how disappointing this experience was.
Madalina-Elena Β· 9 May 2026
β
β
β
β
β
5/5
GoogleI used James and James to sell my property recently. I canβt rate them highly enough for the care and professionalism they showed throughout the whole process. I knew that they would be very invested in making sure everything went to plan as they really care about the business. Jim came to value my flat and do the initial work and it was then presented beautifully for sale. A buyer was found really quickly. The app is handy to keep track of everything but as the sale progressed Nick was my main point of contact. He worked really hard to chase up things when frustrations arose from the other side and made things much less stressful. All of the Team are really decent hard working people and they thoroughly deserve a brilliant review. Thanks James and James. I will definitely use you again.
Lorna Β· 6 March 2023
Agent replied Β· 4 June 2023
Thanks Lorna, that's a lovely review.
β
β
β
β
β
1/5
GoogleI'm really annoyed about the contact. I emailed to arranged a viewing. Was told to call, which I tried to do but there was no answer, so I went back to emailing. I was offered a viewing time and I responded 10 mins later to accept the viewing time and then I got an email 2 days later saying that viewing time isn't available anymore. I again emailed back about 10 mins later and I have heard nothing back. Extremely unprofessional.
Mercy Β· 11 July 2025
Agent replied Β· 11 July 2026
Thank you for your feedback and we can only apologise for how you found the service which is not the normal customer journey. If you could provide more information in terms of the property you were booked to view I can look into further π β¦
β
β
β
β
β
5/5
GoogleThank you so much for such a positive yet smooth selling experience. I choose home sweetly homes when I bought my previous house three years ago. They were selling the home I bought. I had three failed attempts to move. They were completely understanding and worked with their clients to ensure I didn't lose the sale. That I was always grateful for. When deciding I was selling their market valuation to potential home report mortgage valuation was closest. Secondly no marketing fees meant no upfront costs and locked in fees if house didn't sell. Their fixed fee was highly competitive against other estate agents.A professional service start to finish. Scott and Shona are lovely respectful people, pillars of their local community giving so much back and highly professional when it comes to their estate agent business. Thank you again. π
C Β· 11 July 2025
Agent replied Β· 11 July 2026
Thank you so much we really appreciate the review , it was our pleasure πππ β¦
β
β
β
β
β
5/5
GoogleI did not just hire them, I trusted them fully to sell my property and they did not disappoint!I have been unlucky with a couple of sales not progressing but I was third time lucky! They were responding extremely fast, booking several viewings and sending through offers within 24 hours. They were highly responsive, polite and always supportive. They really made my anxiety disappear and I cannot recommend them enough. Look no further for the sale of your property!
Communication, support, professionalism, value: 10 out of 10!
Thank you all!
Emmanuel Β· 11 July 2025
Agent replied Β· 11 July 2026
πππ β¦
β
β
β
β
β
5/5
GoogleI had a great experience with Nick, who was extremely helpful throughout the process of finalising the deal for my flat. They were professional, friendly and kept me informed every step of the way. I really appreciate all their support and would happily recommend them to anyone looking to buy or sell a property.
Jack Β· 9 October 2026
β
β
β
β
β
5/5
GoogleWhat can I say friendly, excellent service from day one of going to ask for their help with selling my property .
Right through to then they were on the ball and 100 percent committed to giving the best service than you both yet again for everything .
Julie
Julie Β· 11 March 2026
Agent replied Β· 11 July 2026
Thank you so much for your lovely review, Julie. It means a lot to us. From day one it was a pleasure helping you with your sale, and weβre delighted you felt supported throughout. We really appreciate your kind words and your trust in us. Beat wishes from all the team at Home Sweet Home Estate Agents Fife
β
β
β
β
β
5/5
GoogleCannot recommend Shona and Scott enough! First time selling a property so had absolutely no clue what I was in store for. From the very beginning they have both been so kind and so helpful keeping me updated at all times where we were in the process. My house was up for sale less than a week! Absolutely outstanding customer service, so down to earth but maintaining professionalism at all times. Quite frankly Iβd love to take them both for drink! Forever grateful to you both.
Megan Β· 11 July 2022
Agent replied Β· 11 July 2026
Megan it was our pleasure to look after everything for you both & really appreciate your feedback. We would love to take up your offer as well ππ β¦
β
β
β
β
β
5/5
GoogleWe purchased a house in ferring via James and James recently. Aaron was the agent who showed us around the house. He was friendly, polite and clearly a very experienced negotiator. Once our offer was accepted Aaron was exceptional at ensuring the sale βgot over the lineβ. This for me was where he excelled using his experience and personality liaising with solicitors and conveyancers (Iβm not a fan) and other estate agents to get completion. I have absolutely no hesitation of recommending James and James and in particular Aaron who really is a top man! A big thanks from us.
David Β· 24 September 2024
β
β
β
β
β
5/5
GoogleNick has been just brilliant throughout my house purchase . Nothing was too much trouble. He was professional but also very kind during what can be a very stressful time for both purchaser and seller. His communications were always prompt and he kept the process on track whilst maintaining a positive attitude. Thank you!
Gillian Β· 14 August 2025
β
β
β
β
β
5/5
GoogleI have bought and sold a few times with James&James and have had a great experience every time. Nick is a sweetheart and a great communicator. The team are easy to work with, always willing to help and keep in constant contact. Thanks !!
Mike Β· 14 November 2025
β
β
β
β
β
5/5
GoogleSarah Crowter was so great at helping us buy our first house. Great communication and very friendly. Thank you so much for making our dreams come true. We couldnβt have done it without all of your help and support. π«ΆπΌ β¦
Alice Β· 30 November 2025
β
β
β
β
β
5/5
FacebookI would highly recommend James & James. They provided me with a professional appraisal, talking through all their marketing techniques and answering any questions I had. They managed my expectations throughout the viewing process and sold my house within 5 days. The sale was progressed efficiently and regularly and no question seemed too much hassle. I wouldnβt hesitate to use them again on any future sale. Thank you to James, Nick, Aaron and the team for all your hard work - you made a stressful process feel a lot easier!
Kat Β· 7 February 2022
Agent replied Β· 8 June 2023
Thank you so much for the lovely words. We wish you all the best for the future.
β
β
β
β
β
5/5
GoogleCanβt highly recommend Shona and Scott enough as this was my first house sale on my own. From day 1 it was more like dealing with family as they made everything so easy and kept me updated daily. Felt they went above and beyond what your usual estate agents would do. Fantastic service and would highly recommend anyone to get in touch with him sweet home.
Sharon Β· 11 July 2023
Agent replied Β· 11 July 2026
Sharon it was our pleasure & glad it all came together. Please keep in touch π β¦
β
β
β
β
β
5/5
GoogleNick has been fantastic from start to finish; you couldn't ask for a better agent to look after something which is so important to so many people.
Julian Β· 17 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.