James & James Estate Agents Worthing reviews

★★★★★ 5/5

Google

Very efficient, amazing service. Scott valued my house on Tuesday 27 of January, He then Instructed a surveyor to contact me and my property was surveyed on Wednesday, the 28th of January. Scott then returned to do the photos the following day and it was on the market the same day. I had viewings the Following Weekend and it was sold by the Monday less than a week after Scott first looked at it. A huge thanks to Scott, Shona and Leanne.

Will · 11 February 2026

★★★★★ 5/5

Google

Everyone at James & James worked hard to get and follow through as many viewings as possible. We sold through James & James and Zoe was excellent at communicating with us and our buyers questions. The photo's put together for the sale of the property were excellent and the commission rate competitive. I would recommend James & James.

Topsy · 7 July 2026

★★★★★ 5/5

Google

We bought and sold through James and James ES. From the very start of meeting Aaron at a viewing and then being inspired by him to value our property and Sarah escorting us around our chosen new abode more than once then Nick and his team Jo and Zoe for marketing and managing a large chain with a number of challenging obstacles over 5 months we we can’t fault their professionalism, and team work. Their coupled knowledge of the industry and communicative ability ensured we were updated every step of the way which on occasion seemed like a roller coaster ride. Nicks experience particularly shined through with his diplomatic negotiating skills and we thank him for getting us over the line for our new adventure. Thanks guys well done.

Grss · 11 September 2026

★★★★★ 5/5

Google

Excellent service from start to finish and in between too !! Clear guidance given to the process and costs. Feedback given after each viewing in a timely way. Staff brilliant and courteous at all times, they supported us as a family throughout a challenging time for us all. Managed all viewings for us spending extra time explaining to elderly parents residing at the property. HUGE thank you to the James & James team😁a special thank you to those who did the viewings especially Sarah who I’m sure spent more time than required on each visit ! We would not hesitate in recommending them or using them ourselves in the future 😊many thanks. Karen and family

Karen · 4 September 2026

★★★★★ 5/5

Google

Brilliant service from first contact to completion of sale. Easy to use portal provided up to date information on viewings and outcomes. Quickly secured buyer and liaised with everyone throughout process. There was no need for us to do any chasing, it was all done on our behalf. Couldn’t have asked for any more from the agent and would thoroughly recommend James & James. Special thanks to Sarah at the Goring office for making what is often a stressful experience into an easy one in.

Jo · 1 September 2026

★★★★★ 5/5

Google

I’ve had a really positive experience with James and James Estate Agents as a first time buyer, particularly with Aaron, who has been looking after the sale. Aaron has been responsive to my enquiries, kept me regularly updated throughout the process, and was always happy to help wherever he could. I really appreciated this as its quite a daunting process first time around. I highly recommend James & James to anyone looking to purchase or sell a property.

Joe · 18 August 2026

★★★★★ 5/5

Google

We couldn’t be happier with the service we received from James & James. Communication was outstanding throughout we were always kept up to date, every question was answered promptly, and we always felt supported. A special thank you to Nick for his professionalism, knowledge, and genuine commitment to making everything run as smoothly as possible. We wouldn’t hesitate to recommend Nick and the James & James to anyone buying or selling a property. Thank you all for making what can often be a stressful experience such a positive one, this purchase was an important one for us we are so grateful. Five stars all the way! Andy and Leanne.

Leanne · 1 August 2026

★★★★★ 5/5

Google

We’re really happy with the service we received from the team at James and James. Communication was great throughout, and we always felt like we were in good hands. A special mention to Aaron, who looked after us from the very beginning right through to exchanging contracts. He was always helpful and made the whole process feel much easier. We’d definitely recommend James and James to anyone looking for a reliable and friendly estate agent.

Heidi · 28 August 2026

★★★★★ 5/5

Google

As a buyer I can't recommend James & James enough. Nick Smith was a pleasure to deal with, he was very personable, fast acting and knowledgable. It was like night and day compared to another very popular Worthing estate agent (which I won't name) who grossly inflate their prices (they overvalued our Brighton home by £100k) and tried to use underhand tactics to increase our bid on another property previously. We think we have bought our forever home, but if we move again we'll 100% contact James & James first to sell our home.

Madison · 1 July 2026

★★★★★ 5/5

Google

A huge thank you to Nick and the team for all their help throughout our move. From the very beginning, Nick was friendly, approachable, and always quick to respond to any questions. He kept us updated every step of the way and was always on hand to offer advice and reassurance when things became a little stressful. What really stood out was how easy he made the whole process feel. Nothing was ever too much trouble, and his positive attitude and sense of humour made a big difference during what can be a very busy and sometimes challenging time. If you’re looking for an estate agent who is professional, responsive, knowledgeable, and genuinely cares about their clients, I wouldn’t hesitate to recommend Nick and the team. Thanks again for all your hard work, it was very much appreciated!

Jo · 1 July 2026

★★★★★ 5/5

Google

Brought our first home through James and James. Nick was our estate agent and I do not have a single bad thing to say. Throughout the process he was amazing, keeping us constantly informed and chasing solicitors and further up the chain every step of the way!! Will 10000% be using James and James again, and thank you Nick for making the experience so pleasant :)

Abby006 · 21 August 2026

★★★★★ 5/5

Google

I just wanted to take a moment to sincerely thank you and your team for all your efforts in helping me secure my new home. Your willingness to repeatedly put forward my offers without hesitation truly meant a lot, and I’m so grateful that it all worked out in the end. I also want to acknowledge how friendly and polite your entire team has been throughout the process, it made the experience even more pleasant. On top of that, I was genuinely surprised and touched by the lovely gift hamper when I collected my keys. That was such a thoughtful gesture, and I truly appreciate it. Thank you again for your exceptional service and support. I’ll be sure to recommend your agency to anyone looking to buy or sell a home in the future.

Monica · 11 July 2025

★★★★★ 5/5

Google

We found James & James very helpful right from the start especially Sarah who not only showed our bungalow in a very friendly way but was also professional. Sarah also kept us up to date on the sale of our property which made it a lot more bearable and less stressful for us. Evelyn Williams

Poppy · 6 October 2026

★★★★★ 5/5

Google

I have recently sold a property through Nick at James & James Estate Agents in Goring. Nick was patient, calm and always called when he said he would! Straightforward, professional and clearly cares about doing things properly. If all agents were like this, the property world would be far less chaotic. Would highly recommend.

David · 8 October 2026

★★★★★ 5/5

Google

Home sweet home sold my house a while ago but it’s only now that I’ve decided to post this. This small family run business has a very professional and friendly lifestyle and it shocks me how quick they managed to sell my house. I would like to thank the business because me and my partner phoned up very anxious about selling our first house but with the help and support from this wonderful family business we felt like the whole process was completely stress free. What a outstanding little business 💕🏡

Kimberley · 10 July 2026

★★★★★ 5/5

Google

It's been a long time since we purchased a new property, but Scott, Shona and the team made everything stress free, from the home report to completion, we were kept updated. Can't thank them enough.

Linda · 11 June 2026

★★★★★ 1/5

Google

I’m very disappointed with my experience with this agency. I contacted them about a property almost immediately after it was listed and received no response for over a week. After the bank holiday weekend, I called to follow up because there was an open house viewing scheduled and we were genuinely very interested in the property. The first person I spoke to told me they would get back to me, but nobody ever did. I called again later that same day and unfortunately the second agent seemed completely uninterested and unable to answer even the most basic questions about the property or viewing process. I understand not every staff member will know every detail instantly, but I would at least expect some professionalism, communication, and willingness to help. It honestly felt like speaking to someone who simply did not care. I find it concerning that an agency representing properties cannot provide basic information to serious potential tenants/buyers. In the end, nobody followed up with me by phone or message despite promising to do so. Very poor communication and customer service overall. I very rarely leave reviews, whether positive or negative, so for me to take the time to write this says a lot about how disappointing this experience was.

Madalina · 1 June 2026

★★★★★ 5/5

Google

I chose to use James & James Estate Agents in Goring because of their excellent knowledge of the local area, and particularly Jim Bacon, who has successfully sold properties for other family members and friends. He knows what will sell at a sensible price and what won’t, which gave me real confidence from the start. Once on the market with James & James, I had the pleasure of being looked after by Nick, the sales manager at the Goring branch. Nick was friendly, personable, and professional throughout the process. Overall, the service I received as a seller was very good, I never felt rushed or pressured at any stage. Thank you for your help in selling my apartment. I wouldn’t hesitate to use you again if I were buying or selling in the future.

Joshua · 1 January 2026

★★★★★ 5/5

Google

What a journey we had with James & James! After nearly a year and a half we finally completed our sale end of Nov. We must have been the most unluckiest sellers with two failed sales and purchases, third time lucky came true. With the positive energy initially from Nick at the Goring office and then from Aaron in the Ferring office we held tight in the belief that James & James could sell our bungalow. Thanks Nick, Aaron and all the team, we may have waived a bit but we’re so happy we stuck with you, you are all so lovely, professional, helpful people. Would highly recommend James & James.

Jo · 1 January 2026

★★★★★ 5/5

Google

Having had several interactions with Home Sweet Homes (and particularly Leanne, Scott and Shona) over the last few months, it’s been refreshing to deal with such a great team. Everyone is upbeat, proactive and professional. The communication has been excellent throughout and I have already shared my experience with friends and colleagues. I wouldn’t hesitate to use Home Sweet Homes for any future property sales!

Grant · 11 July 2025

★★★★★ 5/5

Google

I dealt with Nick Smith on the recent purchase of a property in Ferring and have to say the service has been excellent from start to finish. Nick regularly chased solicitors on both sides and kept me well informed. Thank you Nick for the excellent service. I cannot recommend them enough.

Paul · 11 July 2026

★★★★★ 5/5

Google

All of the agents are friendly, professional and helpful. Sale secured with multiple offers within a couple of weeks. Kept me up to date on viewings, offers and sale progress without needing to be asked. Provided great advice on what to do and not do in order to market the house. Marketing was quick and easy. Loved the app so I could get realtime updates. I’m very grateful to Alex, Nick, and the team!

Maria · 5 January 2026

★★★★★ 5/5

Google

James and James have been exceptional throughout the entire process of selling my property. Nicholas Smith managed my sale. His customer service, communication in terms of almost daily updates, and his regular liaison with my solicitor was outstanding. Nick made what tends to be a stressful process more manageable as I didn’t have to constantly chase for updates on the progression of my sale. I wouldn’t go anywhere else, just go straight to James and James. 5 stars are thoroughly deserved and thanks again Nick for all your hard work.

Chris · 5 October 2025

★★★★★ 5/5

Google

The whole transaction was dealt with in a thoroughly professional way. Our house was properly advertised and well illustrated and there was good communication throughout. There was a slight delay 'down the chain' but not the fault of James & James who pressed for Completion, now achieved. I can thoroughly recommend these Estate Agents in all aspects of their conduct of business.

John · 1 March 2026