Every review we hold for the Godalming office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat experience of renting my first property, everyone was extremely helpful and friendly. Michael in particular made sure everything ran smoothly.
Lydia · 15 June 2018
Agent replied · 13 June 2024
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. I very am happy to see your experience of renting your first property ran smoothly. Many thanks again. Regan.
★★★★★ 1/5
TrustpilotWorst experience
Worst experience! Unprofessional staff and management!
Busila · 16 August 2024
★★★★★ 5/5
GoogleVery friendly, efficient and personal service. I am very happy to rent my flat through your agency.
Christiane · 15 June 2018
Agent replied · 13 June 2024
Good morning,
thank you for your review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide.
Thank you again for taking the time to give us this 5* review.
★★★★★ 5/5
GoogleI found the agents and everyone that worked there very helpful and polite. On the odd occasion I sent an email which was not answered promptly and some papers were mislaid. Overall the service was first class. I found linking the branch to to the solicitors saved a lot of time.
Marc · 16 June 2015
★★★★★ 5/5
GoogleExcellent Service, quick and helpful agents. Thank you very Much Michael :)
George · 15 June 2018
Agent replied · 13 June 2024
Thank you for this fantastic 5 star review for the service you received from the team at Gascoigne Pees in Godalming! Many thanks, Maryjane.
★★★★★ 5/5
GoogleThe service here was second to none. Would never use another estate agent.
Andy · 15 June 2017
Agent replied · 13 June 2024
Hi Andy, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of their team's brilliant service. Many Thanks.
★★★★★ 5/5
TrustpilotGive Martina a raise!
Martina in the Basingstoke office is excellent. She's frank, honest and persistent which is precisely what you need an estate agent to be. Thank you!The whole team were great, but Martina particularly stood out for us!
Sarah · 13 May 2021
★★★★★ 1/5
GoogleUtterly useless, and their recommended mortgage advisors are money grabbing idiots too.
Adam · 15 June 2016
Agent replied · 13 June 2024
Thank you for your feedback and I am very sorry you feel the service you have received has not met the standard you would expect. I would welcome the opportunity to meet with you personally and listen to your feedback, this is valuable to us in improving our customer journey. Please do not hesitate to contact me at the branch on 01483 789453
★★★★★ 5/5
GoogleMichaek McGiff was fantastic throughout. Many thanks indeed
Kerry · 15 June 2018
Agent replied · 13 June 2024
Thank you Kerry for the 5* review you have wrote for the team at Gascoigne Pees in Godalming. Best wishes, Maryjane.
★★★★★ 5/5
GoogleThank you for a very professional experience.
Elaine · 15 June 2018
Agent replied · 13 June 2024
Thank you Elaine for your excellent 5* review of the very professional experience you received from Gascoigne Pees in Godalming. Best wishes, Emma.
★★★★★ 1/5
Trustpilotnever turned up for viewing and never…
never turned up for viewing and never contacted me regarding it! so rude considering i took the day off also. very disappointing
Mel · 15 September 2022
★★★★★ 5/5
GoogleExceptional service! The only estate agents that give a wholly personal service and work hard on your behalf. I cannot thank Gascoigne Pees Godalming enough for all their hard work and dedication. My husband and I are so grateful!
Lauren · 15 June 2016
★★★★★ 1/5
TrustpilotPoor
As a would be purchaser, I found them unhelpful, amateurish and not acting in their client's best interests.
Roy · 9 July 2022
★★★★★ 5/5
GoogleMatthew and his colleagues went beyond the call of duty in providing advice to me when selling our property. Very professional and extremely proactive. Thanks to you all for your help.
Shirley · 15 June 2019
★★★★★ 1/5
TrustpilotBULLY and AGGRESSIVE style
Received BULLY and AGGRESSIVE style as a buyer. NOT recommended!
Tukago · 3 March 2023
★★★★★ 1/5
TrustpilotWarning!! Stay Away!!!
Warning! Stay away from them. They will never help you after you paid your deposit. Go and find a better company to rent a home.
Murat · 12 October 2020
★★★★★ 5/5
GoogleThe staff at GP worked tirelessly for months for us throughout a long and difficult selling process. They were always cheerful, professional and efficient. Thank you!
Fiona · 14 June 2020
★★★★★ 5/5
GoogleRating only, no written review.
Douglas · 26 March 2026
Agent replied · 16 April 2026
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
★★★★★ 4/5
GoogleVery friendly and professional, thanks for your help team, I will defiantly be recommending you, and will use you again in the future.
Stephanie · 16 June 2014
★★★★★ 5/5
GoogleVery impressed with the service - polite, speedy, helpful and professional. What more could you ask for?
Jacky · 16 June 2015
★★★★★ 1/5
GoogleRude sales man.
HeatherLovesElvis · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
