Every review we hold for the Godalming office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience working with Jade, the Lettings Manager at Gascoigne Pees. From start to finish she was incredibly efficient, professional and proactive in handling the letting of my property.
Jade kept me fully informed throughout the entire process and made what could have been a stressful experience feel smooth and straightforward. Her communication was excellent, she dealt with everything promptly and her knowledge of the market and attention to detail really stood out.
Thanks to Jade’s hard work, my property was let quickly and the whole process was handled with complete professionalism. It’s clear she genuinely cares about delivering a great service.
I wouldn’t hesitate to recommend Jade and the team at Gascoigne Pees to anyone looking for a reliable and professional letting service. Thank you again for all your help!
James · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for the wonderful review! We are so happy that Jade provided you with a fantastic experience. Her efficiency, professionalism, and attention to detail truly make her stand out. We are thrilled that she was able to make the letting process smooth and stress-free for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGood afternoon,
My partner and I recently went through the viewing process and were honestly struggling to find a place we truly loved. Then we met Jade, who has been absolutely fantastic from start to finish. She answered every single question we had (and we had quite a few!) with patience, professionalism, and genuine care.
Jade has been incredibly helpful, supportive, and proactive throughout, and she played a huge part in helping us secure the property we chose. Her friendly approach and dedication really made the whole experience smooth and stress free for us.
If you’re looking for someone to guide you through finding your new home, we couldn’t recommend Jade highly enough. She’s been amazing.
Owen · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We're thrilled to hear that Jade made your home search a smooth and stress-free experience. Our team takes pride in providing exceptional service, and we're grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a phenomenal experience with this agency. I had been looking high and low for a property within my budget that allowed pets and was really struggling. Lewis and Jade were both wonderful in helping me find the perfect place. Jade went out of her way to call me about a potential property that checked my boxes, she got me in for a viewing the next day, and walked me through the application process that same day. Thank you all for being so on top of things and helping me find a beautiful home!
Elena · 5 November 2025
Agent replied · 12 November 2025
Thank you for taking the time to leave such a kind review! It was our pleasure to help you find the perfect home that meets your needs, and we are thrilled that our team was able to provide exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotI had an excellent experience with…
I had an excellent experience with Gascoigne Pees in Godalming. Both Francesca and Stephen were truly outstanding throughout the entire process. Their communication was clear, timely, and always professional, and they consistently went above and beyond to support both sides and keep everything moving smoothly.They acted as exceptional intermediaries, making a complex purchase feel much easier and well‑managed. I genuinely appreciated their dedication, reliability, and the calm, friendly way they handled every step.
Maria · 6 July 2026
★★★★★ 5/5
GoogleI can’t recommend Katie highly enough! From start to finish, she was professional, approachable, and incredibly knowledgeable. She kept my partner and I updated throughout the entire process, answered all my questions promptly, and went above and beyond to make everything as smooth and stress-free as possible.
If you’re looking for an estate agent who genuinely cares and delivers results, Katie is the one to go to. A real credit to the profession!
Max · 13 October 2025
Agent replied · 12 November 2025
Thank you for your kind words! We strive to provide the best service possible and are thrilled to hear that we exceeded your expectations. It was a pleasure working with you and we are grateful for the opportunity. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrancesca is helping me with the purchase of my flat, and she has been wonderful from the very beginning. She is knowledgeable, responsive, and genuinely supportive throughout the whole process. I feel very confident and well‑looked‑after with her guidance, and I’m extremely happy with the service she provides.
Maria · 9 April 2026
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to hear that you had a positive experience with Francesca! Our team strives to provide exceptional service and assistance throughout the buying process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe haven't bought with them yet, but after a dozen viewings with various estate agents we thought we'd leave a positive review for Stephen as our favourite agent to date. He gives us the space and time to explore by ourselves whilst being on hand to answer questions and share opinions when asked. Thanks Stephen!
Simon · 13 October 2025
Agent replied · 12 November 2025
Thank you for the kind words! We are happy to hear that Stephen has been providing excellent service during your viewings. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrancesca was professional polite and really impressed my wife and I , she is a asset to any company, I would employ her tomorrow, a real pleasure to meet her , John j handley
John · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, John! We're thrilled that Francesca impressed both you and your wife. We believe she is an invaluable member of our team and we're lucky to have her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIt was lovely dealing with Katie Church throughout the process of finding a new flat for my Dad. She was extremely professional, thorough, responsive and empathetic. And the call to see how he was settling in was very thoughtful ... thank you Katie.
Sheryl · 16 December 2025
Agent replied · 16 April 2026
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Katie provided such excellent service and care for you and your Dad. Our team takes pride in making sure our clients feel … More
★★★★★ 5/5
GoogleWhat an asset to you Louis is.
He is personable, efficient & knowledgeable.
It was a pleasure meeting him & I’m beyond grateful for his help.
Thank you Louis!
Fay · 10 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are lucky to have Louis as part of our team. Our top priority is providing exceptional service and it sounds like he delivered just that for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMe and my partner recently went through the rental process, trying to find a place to call our home. We were finding it difficult until we met jade, we viewed a property that we instantly fell in love with and since then jade has been excellent with all questions and query’s and making us feel secure through the whole process, which definitely made it less stressful. what really stood out was how proactive and reassuring she was, she really went above and beyond to make sure everything stayed on track and everyone in the process was up to date and comfortable. If you’re looking for an estate agent who truly cares and delivers exceptional service, jade is the one. We’re so grateful for her help and couldn’t have asked for anyone better.
I know my partner wrote a review as well but i had to write one to express how grateful we are.
Tia · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that Jade provided exceptional service throughout your rental process. Our team strives to make this experience stress-free and we are happy to have helped you find your dream home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotCallum and the Letting team at Sutton Gascoigne Pees
Callum and the team at Sutton have been very supportive and helpful with our lets. We have been working with Gascoigne Pees for a number of years and we continue to have them look after our interests.
Anonymous · 22 September 2026
★★★★★ 5/5
GoogleSimon and his team made selling a breeze. They were attentive and always on hand to answer questions, as well as pushing things along when they inevitably slowed down. A faultless service - highly recommended.
Matthew · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience, ! We are thrilled to hear that our team provided you with a faultless, attentive and efficient service. It was a pleasure working with you and we greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSam Pun was very courteous, professional and diligent throughout the process. I can highly recommend him if you're looking for a mortage consultant that's both helpful and proactive
Michael · 9 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We strive to provide excellent service and are thrilled that Sam exceeded your expectations. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKatie assisted with showing me a superb accommodation which exactly suited my requirements and then with finalising the tenancy agreement. Everything went very smoothly and Katie ensured everything moved along swiftly. I am most grateful to her and GP. Highly recommended!
Terence · 16 December 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We're thrilled to hear that Katie was able to find the perfect accommodation for you and assist with the tenancy agreement. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had an excellent experience letting a property this week. Jade was not only professional and efficient but also very kind and approachable. What is normally a stressful experience turned into an enjoyable experience thanks to Jade. Highly recommended.
Fiona · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words, we're thrilled to hear that Jade made your experience stress-free and enjoyable. We pride ourselves on providing professional and efficient service with a personal touch. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKatie worked promptly and efficiently to resolve the issues raised and kept me informed throughout.
Katie was courteous and helpful when we spoke in the office.
Katie seemed to understand the complex regs impacting landlords and sought to resolve the queries we had.
Margaret · 5 November 2025
Agent replied · 12 November 2025
"Thank you for your positive feedback! We're glad to hear that our team member, Katie, provided you with efficient and consistent communication while addressing your concerns. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleReally happy with our house sale with Gascoigne Pees. They managed to find a buyer quickly and efficiently. After that they were so helpful during the vending process, whenever there was a delay or a problem, they were able to communicate across all of the parties and get the problem unblocked. In particular, Connor has been very helpful and very communicative, he is a friendly and nice estate agent, with high integrity. Thanks Connor, Arif and the whole team.
Amber · 27 July 2024
Agent replied · 26 August 2024
Hi Amber, thank you for sharing your positive experience with Gascoigne Pees. We're delighted to hear that Connor and the team provided excellent service throughout your house sale. Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWonderful estate agent branch - both Sam and Francesca were very helpful, patient, and informative! Thank you.
Sophia · 12 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear about your positive experience with our team at our estate agent branch. Sam and Francesca are rockstars and we are proud to have them on our team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKatie was hugely conscientious and followed up with updates on prospective residences. Her communication was much appreciated. I would recommend Gascoigne-Pees Godalming and Katie deserves recognition.
Steve · 16 January 2026
Agent replied · 16 April 2026
Thank you for sharing your positive experience with Katie and Gascoigne-Pees Godalming. We strive to provide excellent service and are glad Katie's dedication and communication were appreciated. We will make sure she receives the … More
★★★★★ 5/5
TrustpilotEvery effort to make it happen, well done Ben
Buying a house in West Byfleet. Ben is on spot. Very helpful. It was very easy to deal with him. Thank you for all you hard work. Best regards.
Mariusz · 23 July 2026
★★★★★ 5/5
GoogleJade and Katie were fantastic! They went above and beyond to help me and were very knowledgeable about the local area. Thank you both!!
Anne · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words! Jade and Katie are exceptional at providing top-notch service and we're so glad they were able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a very positive experience using Gasgoigne Pees in Godalming. All the staff members I dealt with, from Simon initially, to Harj and Amelia were all very helpful, efficient and lovely. I am so pleased I chose to use them in the end, instead of doing it myself on OpenRent. It was worth the fee, as they took all the stress out of it for me.
Emma · 27 June 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us this amazing 5* review Emma. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleKatie Church was exceptional, from the first enquiry call right throughout the process , even after the hand over of the keys .
Phillip · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words, ! Our team takes great pride in providing exceptional service from beginning to end. We're thrilled to have made your experience with us a positive one. Best wishes, Lucy, Customer Feedback and Support Team
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