Trusted Agent profile

R A Bennett and Partners reviews

3.1

★★★★★

82 reviews across 2 platforms

Waterloo House, 7 Long Street, Dursley, Gloucestershire GL11 4HL

R A Bennett and Partners's Gloucestershire office at Waterloo House is rated 3.1 out of 5 across 82 reviews on two platforms, including 21 Google reviews rated 4.5. The 61 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

21

Reviews on Google

This office

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gloucestershire office, from every platform, shown as written. First names only.

1/5

Trustpilot

Landlords find another managing and letting agent

I have been a Landlord for over 25 years and my experience with R A Bennett as managing and letting agents has been very disappointing. They are not very responsive to emails and seem to have too many people handling different aspects of the end to end process. They have arranged for repairs where they have not chosen the best contractors so that same work or repair has been done multiple times. The last two tenants they found were awful and I am required to spend thousands in repairs and redecorating costs.

Mr · 29 October 2020

5/5

Trustpilot

Chloe is responsive and efficient

Chloe is responsive and efficient. Far better than any other agent I have dealt with at any other agency. Most agencies have closed during covid and don’t bother returning calls!

Claire · 28 January 2021

1/5

Trustpilot

Please do not take property from RA…

Please do not take property from RA Bennet. They will go above and beyond prior to the home being rented out. Carefully read the agreement, paying particular attention to the small print. They are famously pricey and have a lot of hidden expenses. I'm shocked. They are pilfering from regular tenants.

Josofine · 18 December 2023

5/5

Trustpilot

Broadway Branch - Excellence in Professionalism and Knowledge

We currently live approx. 1.5 hours away from Broadway and wish to find our forever home there, or the surrounding villages.

Jessica · 10 April 2025

1/5

Trustpilot

Tenants please beware!!!!

Tenants please beware!!!!! Do not use. Incompetent letting agents who don't return phone calls and emails. Have to be chased for everything. Had to do my own repairs in the end and now have lost half my deposit. Replaced broken blinds so that I had privacy whilst a tenant put back originals when I left and now have been charged hundreds of pounds for replacing them and for leaving a waterbutt in the garden!!!!!!!!! which I thought might be useful for the next tenant and which I offered to remove if new tenants didn't want it. Also have been accused of causing a small amount of ceiling paint to peel from the ceiling in the bathroom - no extractor fan in bathroom - after 18 months - wear and tear. Their property manager in Leamington claims to never visit properties himself - that says it all for you doesn't it?! They quite clearly favour dishonest landlords (and landladies!) because they obviously only care about their business. THEY DO NOT CARE ABOUT TENANTS - YOU HAVE BEEN WARNED

Moira · 28 March 2019

1/5

Trustpilot

Cowboys

My elderly mother (who suffers with dementia) contacted them for a valuation. They visited the property and promptly put it on the market WITHOUT HER PERMISSION. Apart from the fact that this is illegal, it is completely unethical and I’m disgusted that they are prepared to pull the wool over the eyes of a vulnerable old lady. I have been trying to get them to take it off the market for the last week and they are refusing point blank. As the other reviewer said, they are a bunch of cowboys.

Emma · 17 September 2018

1/5

Trustpilot

Dysfunctional with no complaints system

This Estate Agent does careful market appraisals but the offers rarely match the market value and communication is generally poor (mainly phone) and the complaints system non-existent.

EKD · 26 November 2024

1/5

Google

Let down and misled when invoiced. During our initial valuation we were asked to pay £149 up front for photographs, I was unhappy with this but was told it would be refunded on completion if I used their legal services. The legal services …

Russ · 16 April 2019

Agent replied · 9 June 2024

Hi Russ, Thank you for taking the time to leave us your additional feedback. … More

1/5

Trustpilot

Worst estate agent ever in Leamington… They force you to use their mortgage advisor

Worst estate agent ever in Leamington Spa. We are trying to buy a house and whilst putting an offer on a property we have been told by them that if we don't use their mortgage advisor we are not likely to get the house. Surely this must be illegal to force us to use their mortgage services?! Very dissappointed. I will be complaining to the property ombudsman.

Mark · 6 October 2021

1/5

Trustpilot

R A BENNETT SCAMERS

Not much I want to say about R A BENNETT apart from pure scames and unprofessional never give them any money in till you sign for agrred property other wise you will never see your money back

Alan · 30 April 2024

1/5

Trustpilot

We've just taken our house off the…

We've just taken our house off the market with them in Cheltenham, five viewings in a year all time wasters, trying to get hold of them is a nightmare, got passed to the Evesham Office during Covid 19 and had to do a viewing myself which turned out to be another waste of time, and I shouldn't have done any viewings according to the Guidelines. Don't bother using them

Susan · 14 July 2020

1/5

Trustpilot

Terrible service

Terrible service. Poor knowledge of pricing and market conditions. When you do talk to the office they are underprepared to help with queries. Dismissive of legal issues which more professional solicitors have given advice on just highlights that the staff are out of their depth and experience.

Non · 4 May 2023

5/5

Trustpilot

Simply the best!!

Firstly, we must thank the Broadway office for everything they did for us from our first viewing until completion day.

Gavin · 29 September 2024

1/5

Trustpilot

Absolutely shocking experience and I'm…

Absolutely shocking experience and I'm not even a customer, this company ring me repeatedly and have done for weeks despite being advised that they have the wrong number.

Claire · 30 March 2024

4/5

Trustpilot

A really great service

A really great service, a big thanks to all involved at the Leamington spa office for the work you all put in, and on some occasions, going beyond expectations 👍

Brian · 2 January 2024

5/5

Trustpilot

What a fantastic team and service from

Geoff · 13 January 2025

1/5

Trustpilot

I would not recommend these people to…

I would not recommend these people to sell your home. The manager Neal signs you up then leaves you to young inexperienced sales people that probably would be better placed selling shoes.

Darren · 10 October 2023

1/5

Trustpilot

Their representative turned up to value…

Their representative turned up to value my property and didn’t appear to have any knowledge of the area and properties in it. She actually asked me what I thought my property was worth then proceeded to give me a very low valuation without even looking at the outside area.Very unprofessional in my opinion.

Oliver · 4 September 2020

5/5

Google

An honest firm where the guys have great integrity. Friendly, human and on your side! A complete turnkey solution.

Sean · 16 April 2020

Agent replied · 11 June 2024

Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott

5/5

Trustpilot

Great service

Great service from Zoey and Kamal from start to finish in the purchase of our new home they kept us upto date with progress and definately went the extra milewould highly recommend

Mark · 17 October 2022

1/5

Trustpilot

Cowboys

Absolute bunch of unprofessional sales people. If I was selling a property I would be very unhappy, invariably too busy to pick up the phone. Didn't turn up for viewings or allegedly just late. Don't deserve to be in business. They just lost a cash buyer.

Marcus · 21 August 2018

1/5

Trustpilot

If i could i would give 0 starts.

Kalia · 21 March 2024

5/5

Trustpilot

So helpful and courteous

Rebecca · 18 April 2024

5/5

Trustpilot

lovely estate agents our lettings…

lovely estate agents our lettings negotiator megan was amazing would reccomend ra bennet if looking for a place in stratford-upon-avon

Cameron · 17 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read R A Bennett and Partners's Google reviews

Questions about R A Bennett and Partners

How many reviews does R A Bennett and Partners have?

R A Bennett and Partners's Gloucestershire office has 82 reviews across two platforms: 21 on Google, 61 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is R A Bennett and Partners's rating?

R A Bennett and Partners is rated 3.1 out of 5 across all 82 reviews, and 4.5 out of 5 on Google from 21 reviews, checked 9 October 2026.

Where is R A Bennett and Partners's Gloucestershire office?

R A Bennett and Partners, Waterloo House, 7 Long Street, Dursley, Gloucestershire GL11 4HL.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.