Every review we hold for the Gloucestershire office, from every platform, shown as written. First names only.
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5/5
TrustpilotBRILLIANT and DEDICATED
I can't fault R A Bennetts Broadway we have received a super professional, polite and excellent service from the team. We originally went on with an online agent, big mistake. After having met Amelia at Bennetts and giving her a run for her money with questions as to why should we engage you, we were highly satisfied with all her answers and have been absolutely delighted and reassured as to the support the whole team provide. Straight talk and a passion for selling dedicated to the buyer. This team are on it, did all my viewings and maintained a highly professional calm approach. Joe was great with viewings, friendly, professional, cheerful and provided regular weekly feedback to us on how our property was doing and made suggestions for keeping it fresh. Always obliging. And finally Emily has been brilliant in conducting the viewings also, calm and professional at all times, Emily has facilitated getting us over the final hurdle from the initial offer, to keeping us efficiently informed every step of the way and being the liaison between us, the buyer and the solicitors without delay. Truly brilliant and knowledgeable. I thoroughly recommend the Broadway team and I have previously been an advocate of online selling before but not now, this team really have earnt their fee. They work hard, are driven, down to earth and very nice people. Thank you for everything you have been AMAZING!
P Β· 10 February 2025
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5/5
TrustpilotExcellent experience with RA Bennet in Broadway
Excellent experience with RA Bennet in Broadway. Amelia, Emily and Isabella were always extremely helpful and responsive. Amelia has been especially helpful and kind working with my elderly Gran to sell her house as she has moved into a home. Thanks All!
Emma Β· 27 February 2026
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1/5
TrustpilotTried ringing the Stratford branch andβ¦
Tried ringing the Stratford branch and left multiple voicemails never got back to us. Rang another branch who we then booked a viewing for a property on Saturday 7th March at 12:15. We waited & no one showed up. Tried calling but could not get through. Have gone to find the property to make sure we were in the right place to then discover it has actually sold. Not sure why we had been booked in for a viewing or was not told that the property had been sold so the viewing was cancelled. Not the best customer service & would not recommend using them.
Customer Β· 8 March 2026
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5/5
GoogleGreat work from Syd and team.
My experience selling with them was great.
Hope to deal with you again.
Thanks again
Pat
Patrick Β· 11 August 2025
Agent replied Β· 10 September 2025
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
TrustpilotCurrently viewing a lot of properties
Currently viewing a lot of properties. Appointment to view a property with R A Bennett. Met punctually with a warm welcome by Trainee negotiator Maya from the Dursley office. Maya handed me a set of particulars (the only negotiator to have details ready to give to me on viewing from the 4 properties that I had viewed that week with other agents). Big plus. All questions that I asked were either answered from notes at hand or written down for the information to be relayed to me later. The appointment was unhurried. A few key features highlighted without being too verbose or over the top. That evening I received an email with clear answers to questions that I had asked such as general running costs, who owned and was responsible for which boundary. Excellent service and a diligent member of staff.
Mike Β· 22 January 2026
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4/5
GoogleMolly was so helpful and friendly, I really appreciated her throughout what I found a very stressful process and felt like she was as emotionally invested as I was to get it completed! Thanks Molly!
Georgia Β· 28 October 2024
Agent replied Β· 25 October 2024
Hello Georgia,
Thank you for your kind words about Molly. We're delighted to hear she was able to support you through the process and make it a bit less stressful.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleOur property was difficult to value, as it is a unique ex-public house building with enormous square footage but in need of renovation and modernisation. The marketing of this house needed careful handling, and Syd and the team did a fantastic job. Firstly, taking up their Enhanced Marketing Pack was a great move, enabling us to hit the ground running with professional photographs and premium Rightmove listings, getting potential buyers through the door. Such a unique property was always going to take a while to find its value and its new owners, but R A Bennett managed to get us what we needed. Additionally, as this was a divorce sale, Syd had the additional job of having two separated partners to contact at each step, all of which was handled sensitively and competently. Working with the team was a real pleasure, as they are lovely people, and the Dursley office has a friendly but businesslike atmosphere. Thank you Syd and Simon - you did a great job.
Sophie Β· 16 April 2019
Agent replied Β· 11 June 2024
Thank you for taking the time to leave this wonderful five star review. The team at R. A Bennett & Partners, Dursley strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Syd and the entire team at the branch.
Kind Regards,
Sarah
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1/5
TrustpilotThe worst letting agents about
Avoid this company at all costs. Amey Taylor- Radmore is supposedly their lettings manager. She is a liar, a bully and I wouldn't trust her to help someone cross the road. They have stolen my personal belongings and will not allow me access to get to them. they stole and destroyed a legal document of mine. Amey has continually lied and is clearly teaching the other members of her staff to do the same.IF YOU WANT TO RENT OR HAVE A PROPERTY TO LET OUT DO NOT USE THIS COMPANY AT ALL.
Sarah Β· 19 August 2023
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1/5
TrustpilotLet's put it down to it being a bad day........
Called today and spoke to Emma regarding the property we bought through them last year.......lots and lots of issues (new build). I felt the phone call was going well, I asked my partner for his mobile number to pass to Emma but she told me she 'didn't like my tone' (tones a funny thing, unless you know someone well you cannot asses if a tone is off or normal for that person,I do know unless someone is being rude, its extremely unprofessional to comment on it ) I said 'fine, I'm coming to the office now, see you in a minute', Emma then called the police. So unfortunately my experience with this company is you can't talk over the phone and you can't see them in person and they also sell poorly built homes. I've asked for the recordings of our phone calls too. I don't recommend this company at all for various reasons.........although we have now had a good giggle at Emma's expense! Sorry Emma ππ
Jessica Β· 11 August 2023
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4/5
TrustpilotGreat help in getting the apartment rented.
Ellouise and Jessica have been very helpful in finding a tenant for my apartment which I was unable to sell. Ellouise especially has done everything she can to get it rented. I was fortunate in having a very good tenant previously and hope the new tenant will be as good. There does seem to be an issue with losing keys as noted by someone else.
Ralph Β· 5 December 2025
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5/5
GoogleFrom start to finish, Syd, James and Cathy were fantastic. House sold within days (before it was even posted on RightMove!). I was kept up to date throughout the process. I was a little apprehensive of using the in-house legal services but it turns out they were far better than a small "independent" conveyancer I've used before. Would definitely use R. A. Bennett again.
Andrew Β· 16 April 2020
Agent replied Β· 11 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.
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5/5
TrustpilotExceptional Service
I cannot give a high enough rating for Emma and her team. Professional from the start. They have always been very polite and calming, even when things were a bit tough!!!. Emma worked tirelessly, even on her days off she was always there, she has been fantastic and gone over and above to get done before Christmas deadline. Thank you so much to you all. Merry Christmas.
Christine Β· 22 December 2023
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1/5
TrustpilotWarwick office amateurs
Referring to the Warwick office who come across as amateurs. They had one buyer for us at a substantial discount on the asking price and stopped sending anyone else over to view. I told them not to stop until we had a memo of sale but no. What's happened, the buyers have had to pull out because their buyers pulled out. Two weeks after supposedly getting the sale. Never again.
Paul Β· 16 September 2025
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1/5
TrustpilotCharged for tenant responsibilities
I am a landlord that was charged for a fuse replacement on an extractor hood in my property when this was the responsibility of the tenant. After many emails and incompetent responses from various managers, I have decided to write this review.
Mike Β· 22 April 2026
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5/5
TrustpilotWe recently sold a property in Broadwayβ¦
We recently sold a property in Broadway through R A Bennet it was a difficult sale but made much easier with Emily and her communication, professionalism, and patience
Peter Β· 17 July 2026
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1/5
TrustpilotAppalling Experience with Cheltenham Branch
Appalling estate agent. Would not recommend. Went to view a house and they forgot the key, then we rearranged and they forgot the appointment and then tried to push us back further to view the house when we were first to view it originally! Then when we went in for a mortgage advisor appointment there, they were discussing the house we had put an offer on in front of us and saying βitβs estimated value of what they can get if itβs done upβand then booking a viewing for another client after having that conversation in front of us! They then never phoned us to tell other people have bided on the house until we phoned them and it was too late to counter offer. Then we never heard anything until they sold it. DO NOT RECOMMEND SO UNPROFESSIONAL!!
Caitlin Β· 27 February 2025
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1/5
TrustpilotTried to look at a property
Tried to look at a property, offered two and a half days in the week, and they had noone available to show me the property. Tried with the next week, same availability, still no one available. If you are marketing your property with them, and wonder why it is not selling, it's because it is impossible to view with them!! I'd chose another agent!
Martin Β· 7 August 2025
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5/5
GoogleSyd and his staff, especially James who was brilliant, provided a first class service selling the property quickly. The process was was explained to me every step of the way and I was kept up to date at every stage.very pleased and would have no hesitation in recommending them
Robert Β· 16 April 2020
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
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5/5
TrustpilotProperty purchase
The whole team from the Leamington Spa branch where amazing, always polite and positive! Special thanks to Rachel Hatton (the branch manager), very competent and professional, who was doing her best to mediate with the vendors and push the solicitors (when needed). Also, Jason Dhesi, the financial adviser - his professional expertise helped us to find the best option, when purchasing our house. Thank you! π
Mirela Β· 22 November 2022
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1/5
TrustpilotSOLD THE WRONG HOUSE!!!
My daughter was buying her first house, a new build and RA Bennetts, Evesham were the appointed agents. Firstly, they didn't like the fact that we appointed our own mortgage adviser rather than use theirs, but I have NEVER experienced this..................they sold us the WRONG HOUSE!!! Yep we viewed the same house twice, and were shown the show home....never did anyone ever tell us we weren't buying that plot but the house next door instead. It got to the solicitor stage before it was picked up. Having looked through the windows of the house she WILL purchase (still to be finished) The kitchen spec is different, the tiles are different, the layout is in reverse. We've never been inside the house that she will ultimately own!
Joanna Β· 30 March 2020
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5/5
GoogleFantastic from start to finish. Syd, Naomi and Cher were all brilliant - nothing was ever too much hassle, they kept us up to date throughout and made the whole process as stress free as possible. Would recommend.
Lauren Β· 16 April 2022
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotFantastic Agents!
Can highly recommend Emma and the team at R A Bennett at Stratford. They went above and beyond what we could expect from an estate agents in pushing through our sale and purchase. The process was fraught as our buyers and our buyers buyers were with Purple Bricks. If there is one thing I've learned from this process it is that if you have a prospective buyer with Purple Bricks for your property DO NOT accept their offer if you want a smooth transaction. Emma and your team you are worth every penny we will be paying you for your services.
Karen Β· 7 August 2019
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5/5
GoogleReceived a great service from Syd and his team. Great communication every step of the way. Also the countrywide solicitors were great, again good communication. The whole process was very straight forward as a result of everyone involved. Many thanks Syd.
Penny Β· 16 April 2021
Agent replied Β· 9 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotThe agent is so important when it comes β¦
The agent is so important when it comes to marketing your house, obviously. So choose wisely. We originally went with another agent who was woeful and cost us several thousand pounds so I was a bit more 'informed' this time. Hands up R A Bennett & Partners at Evesham, Jenna and the team, were first class. Obviously knowing of our original experience they may have something to prove but frankly I just want someone to be honest, informative and help sell my house. From the initial appointment when we were helped with a pricing strategy, you may not like their guide but they are the professionals, they were constantly in touch reassuring us and organising the photography and brochure details etc, setting up the 'perfect launch' weekend. We signed the contract and then the team went into overdrive, within 3 hours (it may have been 2 but I don't want to exagerrate) we had 2 viewings for the launch weekend. We didn't get that far....within that week we had 3 early viewings, 3 offers and sold to a genuine cash buyer who our previous agent had turned away!! And it didn't stop there as they hadn't finished the job. They held our hands right up to completion keeping us up to date on proceedings and helping with any queries. Clearly they are very proactive and jumped on the phones to contact their database hence the swiftness of the results. Now in fairness to our previous agent it may have been a better time to sell, a busier market, or just a better agent, much, much better. Oh and they sold it for several thousand pounds more as well, fluke? I Think notProfessional, proactive and......and.....perfect. I had to get 3 'p's' in
Julian Β· 9 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.