Trusted Agent profile
★★★★★
645 reviews across 2 platforms
18 Parsonage Street<br>, Dursley<br>, Gloucestershire<br> GL11 4EA
Hunters's Gloucestershire<br> office at 18 Parsonage Street<br> is rated 2.7 out of 5 across 645 reviews on two platforms, including 108 Google reviews rated 4.8. The 537 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Gloucestershire<br> office, from every platform, shown as written. First names only.
1/5
TrustpilotI was absolutely nightmare deal with…
I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.
5/5
TrustpilotSelling
unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!
5/5
TrustpilotThere ARE decent estate agents…Who knew?
I’ve used a few estate agents in the past and have a fairly cynical view of them. However Hunters have managed to change my mind. The service and their communication has been very good all through the process. Highly recommended.
1/5
GoogleWorst letting team I have encountered so far.they canceled my viewing for a house saying I was the only one for a viewing.i waited two days for a reschedule as they said.when I called the house was already rented.
1/5
TrustpilotUnhelpful and rude
Short, unresponsive team who despite the tag line of “here to help you get there” have provided no such help. Have applied for several properties as well as emailed to ask for guidance moving to a new city with rude responses that they are unable to support.
5/5
GoogleThe Staff were very helpful and always there to help if you have any problems. would recommend them for anyone wanting to sell or buy from in Dursley
5/5
GoogleVery efficient, clear, professional, helpful and polite. They sold my flat within a week and have communicated superbly every step of the way. I am extremely thankful, particularly to Saskia & Ashley.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotAmazing service!
I had absolutely amazing service when dealing with hunters, they were so professional and kept me involved with every stage of the process. I never had to chase them up for any details, as they were always on top on things! Would 110% recommend.
1/5
TrustpilotDid not turn up for appointment
Did not turn up for appointment for the house valuation Did not aswere the phone at local office (Kendal)kept me waiting for fifteen minutes then tranfered me to answere phonehead office promised call back none happened
1/5
TrustpilotDO NOT USE!
DO NOT USE!! Send threating letters to older people who do not owe them money after they've not even sold their house for them, disgusting behaviour. I would give 0 stars it it was possible.
1/5
TrustpilotPortishead Branch - lack of communication, rude staff
Hunters sales progresses are terrible at progressing sales! They fail to respond to any emails and when they do they are simply rude. The least pro-active people ive had to deal with before, i would not reccomend
1/5
TrustpilotAbsolute clowns
Absolute clowns! Always have a attitude, never want to sort any issues with the property. I left the property 2 month ago and they aren't releasing my deposit, talking about damage when I have emails from them accepting it wasn't my fault. Avoid!
1/5
TrustpilotThey are rude and unprofessional.Didnt…
They are rude and unprofessional.Didnt come up after giving appointment .Reviews on google are fake .
5/5
GoogleHunters in Dursley dealt with our questions and requests swiftly and expertly during our recent house purchase. This recommendation is targeted primarily at Saskia, who was a pleasure to work with.PositiveResponsiveness, Professionalism
1/5
TrustpilotAllowing gazumping
Allowing gazumping. Awful estate agents. Won’t be using again. STAY AWAY
1/5
TrustpilotWorse experience with estate agents.
Worse experience with estate agents.Scamers, directors own many houses and rent them.You'll definitely have issues with taking back your deposit.Totally don't recommend.🤮
1/5
TrustpilotContacted regarding a property I was…
Contacted regarding a property I was interested in viewing, the lady who took the call was extremely rude and dismissive. never again.
1/5
TrustpilotTerrible agents
Terrible agents. All talk. Estate agent Aysima promises viewings on properties and never delivers. Avoid.
5/5
GoogleHunters provided a great service and achieved the result we expected and were attentive and helpful throughout the process.
5/5
TrustpilotThey were all fabulous and very helpful…
They were all fabulous and very helpful would highly recommend 💯
1/5
TrustpilotI had an interest in a property they…
I had an interest in a property they had recently advertised to rent, to be told by there letting agent they had no appointments available to view the property for the foreseeable future, This is apathetic Sunderland branch.
5/5
GoogleA knowledgeable and friendly team who sold my parents' house at full asking price within a week! We also contacted Purple Bricks, when we researching; they valued the house at £10,000 less so we are very grateful to Saskia and the Team.
5/5
TrustpilotBest agency I’ve had so far!
Hunters dewsbury have been nothing but helpful and professional throughout my tenancy. Ashraf the manager has helped me a lot during this process and I couldn’t be more thankful for it, great trust and rapport built.
1/5
TrustpilotCalled to enquire about a property…
Called to enquire about a property today 15/03/2021. Shut down at every sentence despite speaking in a friendly way. Awful telephone manner from the lady on the phone. Really put off renting from Hunters now.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Gloucestershire<br> office has 645 reviews across two platforms: 108 on Google, 537 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Hunters is rated 2.7 out of 5 across all 645 reviews, and 4.8 out of 5 on Google from 108 reviews, checked 9 October 2026.
Hunters, 18 Parsonage Street<br>, Dursley<br>, Gloucestershire<br> GL11 4EA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.