Hunters reviews

★★★★★ 5/5

Google

We have just completed the sale of our house, the whole team were great from start to finish, making sure we were happy with photos before putting it on the market just made us know we had picked the right agent. I have to give an extra shout out to Katrina who not only made the whole experience less stressful but was a very good listener to anything I had on my mind and was very understanding of personal reasons for wanting to leave our much loved home and we are going to miss it, but by the sound of things the new owners love it as much as we do! She is a breath of fresh air and kept us updated every step of the way! Katrina you are truly amazing.. Thank you 😊

Karen · 26 March 2026

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

Mandy from Hunters made our first house buy so much easier than it would have been without her. She was reassuring, useful, always quick to answer or reply and honestly went above and beyond to make the process as smooth as it possibly could be. Hunters have been great as an estate agent overall to be honest and I can't fault them. Thank you Mandy for all you patience with us - card is on the way once this baby is out!

Amy · 16 November 2025

★★★★★ 5/5

Google

We used Hunters in Dursley to sell our house. They were all professional and courteous from start to finish, Harry was a great and easy point of contact who kept us up to date and made us feel very confident in their abilities as a company. Our house was sold within a relatively good timeline and we wouldn't think twice about using them again if/when we decide to move in the future.

Anthony · 16 January 2026

★★★★★ 5/5

Google

Harry and the team at Hunters Dursley were fantastic right from the initial contact through to the end. We reached out to Hunters to get a valuation and some feedback on selling the property and Harry suggested an open house, with his guidance and expertise we sold the house at the open event within just 1 week of the property going to market and completed within a number of weeks later. We were kept informed at all times and wouldn’t hesitate to use them again.

Amy · 16 September 2025

★★★★★ 5/5

Google

We recently purchased our first home through Hunters, and we couldn’t have asked for a better experience. From start to finish, the service has been outstanding, and we felt supported every step of the way. Mandy and Freya were both fantastic, always approachable, patient, and quick to respond, often getting back to us within an hour, which made such a difference during what can be a stressful time. As first-time buyers, we had a lot of questions, but nothing was ever too much trouble. They explained everything clearly, guided us through each stage, and kept us updated throughout, which really helped to put our minds at ease. Thanks to Mandy and Freya, the whole process felt smooth and personal rather than transactional, and we are so grateful for their help in making our first home purchase such a positive experience. We would highly recommend Hunters to anyone looking to buy or sell, especially first-time buyers, as you will be in safe, supportive hands. Thank you again for everything!

Amber · 16 July 2025

★★★★★ 5/5

Google

Would highly recommend the Hunters team in Dursley, recently sold and purchased properties through them which was made very easy with the efficiency and communication of their team. Katrina, Viv & Mandy were brilliant in updating how each sale was progressing, nothing was too much trouble and their advice and help in getting the sales over the line made a huge difference to what can be a very stressful process, would definitely use them again, Many thanks

Jo · 11 August 2025

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Google

This is the third time I’ve bought and sold with Hunters, and I honestly wouldn’t go anywhere else. Katrina is a real-life angel. When my house sale fell through, she acted quickly to resell my property and made sure I didn’t lose my onward purchase. The communication and support throughout were outstanding. Thank you so much, Hunters!

Sammy · 16 January 2026

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 5/5

Google

We met Mandy at Hunters when we enquired about a property in Cam. She was there for us from the very first viewing up until completion and beyond. Mandy is an excellent communicator, she really pushed hard for us and kept all parties informed. She’s tenacious and just so helpful. I’d highly recommend Mandy and Hunters as agents, they have been superb! Thanks for helping us get our dream house ♥️

Salle · 16 August 2025

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 5/5

Google

We recently sold a property through Hunters (Dursley), couldn’t have been happier with the service we received from Harry and the team, from valuation to completion. House sold quickly and the team liaised with all parties, providing updates and progressing the sale through to a smooth completion. Will definitely use them again and thoroughly recommend them.

C · 16 December 2025

★★★★★ 5/5

Google

We sold a local property in Dursley through Hunters and they did an excellent job of marketing, communicating with us, and getting it over the line in the time we wanted. We found them professional and friendly and we achieved a successful sale. Would definitely recommend and use them again. Thanks to Harry and the team.

Sim · 16 December 2025

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

We used Hunters to sell our property, dealing mostly with Katrina. Katrina is knowledgeable, approachable and we feel she really went above and beyond for us as we were in a fairly decent sized chain - a really fantastic asset to the Hunters Dursley team. She did a great job of liaising with everyone in the chain and keeping everyone informed. Whilst she was away, things were still handled fantastically by Harry. We wouldn't hesitate to use Hunters again, and really appreciate everything they did.

Emily · 23 September 2024

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026