Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a first time landlord it has been a pleasure working alongside all at TG in finding the right tenants for our property. Thank you especially to Claire who ensured everything went smoothly and ran like clockwork.
Jo · 11 June 2019
Agent replied · 11 June 2024
Thanks for your kind words Jo, it was a pleasure. Best Wishes, Rachel
★★★★★ 5/5
GoogleUsed TG Residential for many years, they are very professional & reasonable with fees as a letting agent. The staff are very helpful & friendly & a pleasure to do business with them.
Adrian · 10 June 2020
Agent replied · 11 June 2024
Thanks Adrian its great to work with Landlord's like you and a great job on the new front door! I'm sure your new tenants will be really happy there. Rachel
★★★★★ 5/5
GoogleThe team at TG Residential have been excellent whenever I have had any reason to deal with them and I wouldn't hesitate to recommend them 100%. Thank you!
Leopold · 11 June 2019
Agent replied · 11 June 2024
Thankyou, always a pleasure to work with you. Best Wishes, Rachel.
★★★★★ 1/5
GoogleBooked us in for a viewing at the beginning of the week. Advised us the property had been let half hour before the viewing!!
A · 10 June 2020
Agent replied · 11 June 2024
Hi Arran, sorry to see you felt the need to post this but I'm sure you understand the lettings process and how quick the market moves. A viewer from last night took it, just before we called everyone to cancel. I would have thought that this was a better way to do it and to inform you rather than you having a wasted journey to view something that is no longer available? I cant find you on our system so maybe it was booked under another name. Good luck with your search. Rachel (Director)
★★★★★ 5/5
FacebookThank you for all their help and guidance in renting and selling my property over the years. A fantastic bunch of people to work with. Thank you
Nic · 19 March 2019
Agent replied · 27 November 2025
It was a pleasure, thankyou. Lots of luck in your new home.
★★★★★ 1/5
GoogleBooked us in for a viewing at the beginning of the week. Advised us the property had been let half hour before the viewing!!
Arran · 13 January 2020
Agent replied · 11 January 2025
Hi Arran, sorry to see you felt the need to post this but I'm sure you understand the lettings process and how quick the market moves. A viewer from last night took it, just before we called everyone to cancel. I would have thought that this was a better way to do it and to inform you rather than you having a wasted journey to view something that is no longer available? I cant find you on our system so maybe it was booked under another name. Good luck with your search. Rachel (Director)
★★★★★ 1/5
GoogleBlocked from viewing properties. Wonder if vendors know how obstructive their agent is. May Post a letter to the vendor to advise.
Kate · 10 June 2020
Agent replied · 11 June 2024
Dear Kate, I'm afraid that I am unable to find you on our system as an applicant and I can assure you that we are not in the business of "blocking" people from viewing. Until we sell a house, we work for free so it's not in our interest not to view and to sell the property. We are a business after all and have a job to complete. Maybe you could email me directly and tell me which property it was and i can look into it. My email is rachel@tgres.co.uk otherwise, one will assume this is a fake review. Thanks Rachel, Director
★★★★★ 2/5
GoogleHas nice properties but tenant agreements are extremely biased, expect cutthroat agency fees and biased letting deals. Avoid if possible.
S · 11 June 2019
Agent replied · 11 June 2024
Dear Tyler, thank you for your comments. I cannot find you as a tenant on our system so am wondering how you come to these conclusions as you would not have seen a tenancy agreement? I would be delighted to talk to you regarding this. I can also assure you that our fees at £200 are also one of the lowest in the area. You can contact me on 01452 300822 or email rachel@tgres.co.uk
★★★★★ 5/5
GoogleStu helped us secure our first home and we couldnt be happier. Top notch, great communication and an honest service!
Jennifer · 11 June 2016
Agent replied · 11 June 2024
Thank you for your kind words. We hope you have settled in well and also MASSIVE congratulations on becoming Mr and Mrs W =) X
★★★★★ 5/5
GoogleGreat service from start to finish. great local companyPositiveResponsiveness, Professionalism
Nathan · 10 June 2020
Agent replied · 11 June 2024
Thanks Nathan! It was a pleasure working with you and we hope you are happy in your new home. Rachel
★★★★★ 5/5
Facebookfantastic service. house put on market. first day had 5 viewings. second day had 2 offers,
Lyn · 10 March 2020
★★★★★ 5/5
GoogleRating only, no written review.
Anju · 15 July 2025
Agent replied · 12 November 2025
Hi Anju, thankyou for taking the time to do the review. We wish you many years of happiness in your new home. Warm regards, Rachel
★★★★★ 1/5
FacebookVery dubious practices, avoid
David · 3 April 2020
★★★★★ 5/5
GoogleThanks! All the best!
Dominic · 11 June 2016
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 13 October 2023
Agent replied · 11 June 2024
Thanks Daniel for the 5 star review, we wish you all the very best. Regards, Rachel
★★★★★ 1/5
GoogleRating only, no written review.
Claudia · 10 June 2022
Agent replied · 11 June 2024
Dear Claudia. I am very sorry you left this review, we did not manage your tenancy and it is NOT us (TG) that are asking you for money. We would be very grateful if you could contact your managing agent and try and resolve this with them as it is nothing to do with TG. This is a very unfair review and totally inaccurate as we are always very fair. There are always very definite legalities to work towards with regards to deposits. Rachel (Director)
★★★★★ 5/5
GoogleRating only, no written review.
Pauline · 10 June 2022
Agent replied · 11 June 2024
Thankyou so much for the rating Pauline. We wish you all the very best. Rachel
★★★★★ 5/5
GoogleRating only, no written review.
Shiraz · 10 June 2022
Agent replied · 11 June 2024
Thanks so much Shiraz! We wish you all the best. Rachel
★★★★★ 5/5
GoogleWonderful
Ann · 10 June 2022
Agent replied · 11 June 2024
Thanks so much Ann. It is a pleasure to look after your property and work with you. Best Wishes Rachel
★★★★★ 5/5
GoogleRating only, no written review.
Steve · 10 June 2021
Agent replied · 11 June 2024
Thankyou for your 5 star review! Its a pleasure working with you. Rachel (Director)
★★★★★ 5/5
GoogleRating only, no written review.
Craig · 10 June 2021
Agent replied · 11 June 2024
Thanks Craig. We wish you all the best. Rachel
★★★★★ 5/5
GoogleExcellent service.
Mina · 10 June 2020
Agent replied · 11 June 2024
Thankyou for your kind review. We hope you are enjoying your new home. Rachel (Director)
★★★★★ 5/5
GoogleRating only, no written review.
Nicky · 10 June 2020
Agent replied · 11 June 2024
Thanks so much Nicky! We wish you all the very best for the future. Warm Regards, Rachel
★★★★★ 5/5
GoogleRating only, no written review.
Georgia · 10 June 2020
Agent replied · 11 June 2024
Thanks for this five-star review. We look forward to working with you and hope you enjoy your new home. Rachel
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.