Trusted Agent profile · Gloucester

TG Sales and Lettings Gloucester reviews

4.4

★★★★★ Great

97 reviews across 2 platforms

48 Stroud Road, Gloucester, GL1 5AJ

TG Sales and Lettings's office in Gloucester, at 48 Stroud Road, is rated 4.4 out of 5 across 97 reviews on two platforms, including 87 Google reviews rated 4.5.

4.5 / 5

Reviews on Google

This office

4.2 / 5

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gloucester office, from every platform, shown as written. First names only.

5/5

Facebook

After successfully managing my flat as a rental for 7 years i used them to handle its sale. Rachel managed the sale and was extremely proactive during a quiet time for finding potenyial buyers. Once we had a buyer she proved to be excellent at managing cumminication between the buyers, both solicitors and myself. Very happy with the competitive pricing and the level of service. Thank you.

Nick · 6 October 2024

Agent replied · 27 November 2025

Dear Nick, thanks very much for your kind words. It has been a pleasure to work with you all these years and we wish you all the very best. Warm wishes, Rachel Tolley-Gibbs

5/5

Google

The whole process from start to finish was amazing. All employees were polite and professional throughout. By far one off the best experiences I’ve had with a lettings agency. I highly recommend TG sales and lettings and urge anyone to use them. A big thank you to Erin. And also Rachel. Kind regards. RyanPositiveResponsiveness, Quality, Professionalism, Value

Ryan · 25 August 2021

Agent replied · 11 June 2024

Thankyou Ryan! We were absolutely delighted to help you find your new home and hope you are very happy there. Very best wishes, Rachel

5/5

Google

Rachel and the team at TG - you have always been brilliant at finding the right tenants for the house and the cottage. We really appreciate the time and effort you put in to finding the right people. I know too that our tenants are as happy with your service as we are. Thank you all. Matt H.

Matt · 10 June 2020

Agent replied · 11 June 2024

Thanks Matt. Its fantastic to be able to help find tenants for such special properties. I hope your new tenant loves living there as much as the last and enjoys the spectacular setting. Rachel

5/5

Google

Great service, very kind and supporting staff.You made the process easy for us

Shamy · 25 September 2024

Agent replied · 25 October 2024

Hi Shamy, thanks very much for your lovely words. I can't believe it went through so quickly! Amazing! We all wish you and your family much happiness in your new home. Rachel

5/5

Google

Extremely happy with the service TG sales and letting provided to help me rent a home. Erin was absolutely amazing, always on hand and happy to help. Thank you!

Sarah · 27 April 2025

1/5

Google

I contacted this company on the 13th of March. I wanted to put a cash offer in on a commercial property, I just needed a few basic details and to book in a viewing. I was told that they would need to find out the information about the property and get back to me. I had no response by the end of the day, so I called back, I was told again by a different person that someone would call me back. A week later, still no call back. I will not be using this agency for any future property purchases or sales.

Lee · 10 June 2023

Agent replied · 11 June 2024

Hi Lee, I'm very sorry that we didn't get back to you and you felt the need to write this. If you could email me at rachel@tgres.co.uk, i would be very happy to explain. Regards, Rachel (Director)

5/5

Google

Rachel was amazing and so supportive with helping us move into our home. We were always kept informed of any updates and any questions we had were always answered so quickly. I would recommend T&G to anyone and we’re so grateful, thank you so much!PositiveResponsiveness, Quality, Professionalism, Value

Jade · 10 June 2021

Agent replied · 11 June 2024

Thanks Jade for your lovely comments! It was a pleasure and i hope you all enjoy living in your new home. Rachel

5/5

Google

Positive experience of both the Lettings and Sales side of TG. Friendly, efficient, cost effective, helpful team who stick to the brief at hand. Thank you, would recommend (have already done so to various people!).

Hannah · 26 June 2025

Agent replied · 12 November 2025

Hi Hannah, thankyou so much for your kind words. It has been an absolute pleasure to help you manage the house for lettings and then to sell it. We wish you both all the very best for the future and many thanks for the recommendations. Warm regards, Rachel

5/5

Google

TG Sales From the outset I felt the sale of my mother’s house was in safe hands. The team at TG Sales instilled confidence and took all the stress out of the process. They were on top of all the detail, proactively managing the interface with the buyers and the solicitors to ensure everything went smoothly and to plan. They were in regular communication, providing timely updates on progress and managing expectations. Thank you TG Sales.

Barbara · 10 June 2023

Agent replied · 11 June 2024

Thank you Barbara. It was an honour to sell your mother's house and thank you for trusting us with it. We wish you all the very best. From Team TG.

5/5

Google

Michelle and Glenn were really helpful during the buying process keeping me updated. If I had any questions they replied straight away. I'd 100% recommend them.

Luke · 10 June 2023

Agent replied · 11 June 2024

Thanks so much Luke for your kind words. We hope all went well and wish you all the very best for the future. Rachel

5/5

Google

Excellent service from start to finish and would highly recommend. The help and assistance we received with our recent move was first class.

Alex · 13 September 2025

Agent replied · 12 November 2025

Good Morning Alex, thank you for your kind review, it was apleasure helping you sell your home, i wish you all the best in your new home.

5/5

Google

Rachel and the team are simply amazing. We never have to worry about letting the house out as they do such a great job; from finding the right tenants to sorting any problems that arise. I would recommend them to anyone without hesitation!

Martin · 10 June 2020

Agent replied · 11 June 2024

Thanks so much Martin! Its a pleasure to work with you both and thanks for asking us to help look after your house. Rachel

5/5

Facebook

These guys are absolute stars! From Sale to Completion we couldn't have asked for better service, these guys are always available and happy to help, but more importantly than anything, at such a stressful time, kind, considerate and patient. We had a rollercoaster of a ride and we couldn't have asked for better support and guidance along the way. Stuart was an absolute hero and all our dealings with Rachel were fantastic, always friendly and full of advice - Thank you guys so very much x

Stephanie · 4 October 2016

5/5

Google

Absolutely fantastic service. Timely communication and helpful, friendly staff who reply quickly to emails and kept me up to date throughout my sale. Can't recommend highly enough.

Lina · 16 June 2025

Agent replied · 16 April 2026

Dear Lina, thanks so much for the lovely review, it was a pleasure to sell your home. We wish you all the very best. Rachel(Director)

5/5

Google

Very thorough and helpful. Kept us fully informed of any visits and feedback. Advised us when the property was slow to sell. Professional in every contact.

Clare · 16 June 2025

Agent replied · 16 April 2026

Dear Clare, thank you so much for your kind feedback, it truly means a lot. It’s always a real pleasure to sell something locally, especially in my home village. Wishing you all the very best. Warm regards, Rachel (Director)

5/5

Facebook

I cannot recommend TG Residential enough. Rachel has been absolutely amazing in getting the perfect tenant for my house and very quickly too! Rachel has given me great help and advice as this was a new experience for me being a first time landlady! She was able to call in all the necessary people to get everything above board and ready for rental! She’s very professional, very approachable and lovely too!! Thanks so much Rachel xx

Kelly · 5 February 2018

5/5

Google

They were very happy to help with any questions we had as first time buyers and the whole team was very friendly but professional

Freya · 16 June 2025

Agent replied · 16 April 2026

Dear Freya, thanks so much for the lovely review. It was an absolute pleasure to help you buy your first home. We wish you many years of happiness there. Rachel (Director)

5/5

Google

So helpful ! Erin was always able to help with what ever questions we had and the replies were always super fast ! Great service from the start. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Cheyenne · 25 August 2021

Agent replied · 11 June 2024

Thanks Cheyenne! You have a lovely new home and we hope you enjoy it. We were happy to be able to help. Very best wishes. Rachel

5/5

Google

The TG team have been brilliant before, during and after our move into our new home. Any problem or query I’ve had has been sorted and answered straight away. We felt our previous estate agents just wanted us out of their hair as soon as possible but TG really care about their customers and want to do whatever they can to help. They check in on us regularly to make sure we’re doing okay and it really shows they’re passionate about what they do. I couldn’t recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 25 August 2021

Agent replied · 11 June 2024

Thankyou Sophie! It was a pleasure helping you both find your new home and I hope you are all settled in. You know where we are if you need anything. Very best wishes, Rachel.

1/5

Google

Rude staff, disgraceful responsiveness. Enquired about a propery i was interested, had no response for 4 days so enquired again, ignored for another few days, enquired again & was sent a rude snotty email in response telling me that the property wasn't available for viewing for another few weeks & my name was apparently "added to a list" to get in touch with to organise a viewing when available. I waited until the informed date to be contacted but never was & the property went while i was constantly ignored. Disgraceful service.NegativeResponsiveness, Quality, Professionalism

Al · 12 June 2021

Agent replied · 13 June 2024

Good afternoon. I am sorry you felt the need to write this in a pandemic. As im sure you will appreciate we are unable to access peoples homes at the moment, whilst they are still living there due to Covid. If you would like to email me I can look into your query but can assure you that no response is "rude snotty" as they are standard replies to let everyone know that we are having to run wait lists at the moment. I am sure that you can appreciate how hard it is at the moment due to the situation in the world. If you would like to get in touch my email is rachel@tgres.co.uk (Owner of business)

5/5

Google

TG have just enabled us to purchase a detached house in the centre of Stonehouse. The personnel were very helpful and friendly, always available by phone or email, giving instant response and advice.

Grant · 9 January 2025

Agent replied · 11 January 2025

Dear Grant. Thank you for taking the time to write a review - we are so pleased that you were happy with the service, and wish you the very best settling into your new home and becoming part of our community. Best wishes, Rachel and the team.

5/5

Google

I have dealt with some really shocking letting agencies in the past but Erin and Rachel at T&G have been so incredible with my recent move viewing, referencing, payment and paperwork completed all within 3 days which is just unheard of. these to ladies have set an incredible standard for the company. 5 stars will definitly use T&G for future properties

Brandon · 10 June 2023

Agent replied · 11 June 2024

Thanks Brandon, its been a pleasure to help you find your new home and we hope you enjoy living there. Its a cracking flat and you have brilliant Landlords! All the very best, Rachel

1/5

Google

As an absent landlord I would not recommend this agency. I endured very poor quality tenants over an extended period. Whilst the legal situation regarding evictions over covid was outside of their control, the property was left in squalor and had not been well maintained. This review refers to the letting agency side of the business only. Potential landlords beware.

Annie · 10 June 2023

Agent replied · 11 June 2024

Dear Annie, lovely to hear from you after 19 months! Yes, it was very inconvenient that Covid got in the way of you coming back to your property and your tenants couldn’t find anywhere to move to during lockdown. A lot of Landlords and tenants faced the same situation, which was very unfortunate, but obviously out of our control. It was quite a challenging tenancy to manage in regards to getting repairs done, which always does create problems and ultimately results in a poorly maintained house. But as always, an agent takes instructions from their Landlord and their authority to carry out the recommended works. The house was certainly not handed back in a state as you suggest, and the findings from the DPS certainly didn’t agree with you. I am not sure why you have raised these concerns so long after the end of tenancy, but I see the house that you have sold the house 9 months ago, so I hope all went well and I wish you all the very best for the future. Rachel Tolley-Gibbs

5/5

Google

We used TG to sell our home and their professionalism couldn’t be faulted. From Glenn taking the expert pictures, the For Sale sign/Sold sign arriving in super quick time, weekly catch up emails from Claire and Rachel, and all the admin bits done by the rest of the team I knew the sale was going to go quickly and smoothly. We are now on day 2 in our New House and the stressful part of moving is done but so much of the stress was taken away by the Team. I’m not thinking of moving anywhere in the near future but I wouldn’t hesitate to recommend all at TG residential. Thanks guys xxx Mrs and Mrs Haworth-Smith

Sarah · 10 June 2020

Agent replied · 11 June 2024

Thanks so much for your comments. It was an absolute pleasure and we wish you all the best in your new home. Team TG

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Read TG Sales and Lettings's Google reviews

Questions about TG Sales and Lettings Gloucester

How many reviews does TG Sales and Lettings Gloucester have?

TG Sales and Lettings's Gloucester office has 97 reviews across two platforms: 87 on Google, 10 on Facebook.

What is TG Sales and Lettings Gloucester's rating?

TG Sales and Lettings Gloucester is rated 4.4 out of 5 across all 97 reviews, and 4.5 out of 5 on Google from 87 reviews.

Where is TG Sales and Lettings's Gloucester office?

TG Sales and Lettings Gloucester, 48 Stroud Road, Gloucester, GL1 5AJ.

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