Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold through TG and it was a great experience. We sold very quickly and for very close to the asking price. Warren was our point of contact throughout and was very friendly, and easy to speak to. It was also very easy to get hold of Warren or someone else at the office at all times.
I can say confidently that the team at TG made the house moving process much less stressful and I’m glad I went with a small local agent. I would 100% recommend.
Kelly · 27 November 2025
Agent replied · 27 December 2025
Dear Kelly. Thankyou so much for your lovely review, it is very much appreciated. It was a pleasure to sell your lovely house and we wish you all the very best in your new home. Warm regards, Rachel
★★★★★ 5/5
GoogleWarren has helped me massively throughout the whole selling process. He managed to sell my flat in only 3 months, where before the other estate agents have struggled to get one viewing.
Even when solicitors were being slow, Warren was incredible in keeping the buyers, their solicitors and myself in the loop.
I cannot give high enough praise for him
Hollie · 8 November 2025
Agent replied · 27 December 2025
Dear Hollie,
Thank you so much for your kind words! I’ll be sure to pass them on to Warren, he’ll be delighted to hear them. We wish you all the very best for the future and hope everything goes wonderfully for you.
Warmest wishes,
Rachel
★★★★★ 5/5
GoogleA heartfelt thank you to Glenn, Warren and the entire team for making the purchase of our new home a smooth and positive experience. Their calm professionalism, clear communication and swift action made all the difference. From the moment we expressed interest to the final steps of completion, everything was handled with care and efficiency. Thank you, we couldn't be happier!
Justyna · 15 October 2025
Agent replied · 12 November 2025
Dear Justyna, thankyou so much for your lovely words. It was an absolute pleasure to help you buy your lovely new home. We wish you all lots of happiness there. Warm Regards, Rachel
★★★★★ 5/5
GoogleAfter being unsuccessful in selling our property with another estate agent we decided to go with TG and wish we had done so sooner.
Warren was great and managed to get us a good amount of viewings and then to secure a sale. He was helpful through out the whole process.
I would definitely recommend TG.
Anita · 27 November 2025
Agent replied · 27 December 2025
Thank you so much for your lovely review! We’re so pleased that Warren and the team could help make selling your home a smooth and successful experience. It really means a lot to us that you’d recommend TG, and we’re thrilled you wish you’d come to us sooner! Wishing you all the best in this exciting next chapter. Warm regards, Rachel
★★★★★ 5/5
GoogleI have used TG for many years for both letting and selling properties and at all times their service has been excellent. Over the years they have found great tenants for me and recently completed another property sale for me, promptly following up all queries to ensure a smooth completion. Whether selling or letting your properties I would recommend TG to local landlords every time.
Once again TG have given outstanding service with Warren chasing up on queries for me and keeping me updated right up to completion. All of the team are helpful and quick to respond whether by phone or email.
I wouldn’t go anywhere else! Thanks guys
Penny · 16 February 2026
Agent replied · 11 January 2025
Dear Penny, thanks so much for your kind words. It's always been a pleasure working with you on both the lettings and sales sides. We wish you all the best and a very Happy Christmas. Best wishes, Rachel & Glenn .
★★★★★ 5/5
GoogleI bought my first house with TG Sales a few weeks ago and the service from Warren has been excellent throughout. Friendly, accommodating and always quick to respond to any queries I had, would highly recommend!!
Edward · 27 November 2025
Agent replied · 27 December 2025
Dear Edward, thanks so much for the lovely review. I will be sure to pass on your comments to Warren and we wish you many years of happiness in your new home. Warm wishes, Rachel
★★★★★ 5/5
GoogleWe have instructed TG to sell our last two properties as they provide a very friendly and professional service, where going that little bit extra can make all the difference and a special thanks to Warren for all his support. Easy to …
Tom · 16 June 2025
Agent replied · 12 November 2025
Hi Tom, thank you so much for your lovely review, it truly means a lot! It's always a pleasure working with you. Wishing you all the very best in everything ahead. Warmest regards, Rachel
★★★★★ 5/5
GoogleFrom our very first conversation with Glenn at TG Sales & Lettings, the service has been absolutely exemplary. The entire process was made so easy and stress-free thanks to his professionalism and attention to detail. Glenn kept us informed …
Nikki · 16 July 2025
Agent replied · 11 June 2024
Thanks so much Nikki. It was a pleasure to find you buyers for the house and we wish you all the best. Glenn
★★★★★ 5/5
GoogleBrilliant estate agency especially Warren who guided us expertly through our recent house purchase with TG Sales.
His calm and always helpful manner certainly helped us to navigate the stress of …
Claire · 16 September 2025
Agent replied · 12 November 2025
Good Morning Claire, thank you for such a kind review, we were delighted to help you with your new home purchase, and wish you many years of happiness there.
★★★★★ 5/5
GoogleGlenn and the team were brilliant in keeping us updated and even with a couple of fiddly bits on exchange day. Great service!
Lewis · 5 November 2025
Agent replied · 12 November 2025
Hi Lewis, thanks so much for the lovely review. We hope you have settled in well and are enjoying watching all the sport! Warm regards, Rachel
★★★★★ 5/5
FacebookFrom our very first conversation with Glenn at TG Sales & Lettings, the service has been absolutely exemplary. The entire process was made so easy and stress-free thanks to his professionalism and attention to detail. Glenn kept us informed at every stage, always clear and prompt with updates, which gave us complete peace of mind. We couldn’t have asked for better support. 💯 recommend without hesitation!
Nikki · 17 June 2025
★★★★★ 5/5
GoogleBuying our first investment property was a big step for us, and we’re incredibly grateful to Glenn and his team for making the entire process smooth, and professional. …
Adam · 16 July 2025
Agent replied · 12 November 2025
Thank you Adam, i wish you all the success with you new venture.
★★★★★ 5/5
GoogleOthers have said it but I must echo their sentiments in that I can’t recommend TG Sales & Letting enough. Glenn and the team were excellent to deal with and made my sale and purchase easy all the way through even when things got challenging. They were knowledgeable and kept me updated all the way through and I couldn't have asked for more.
Thank you Glenn & the team!
Ben
Ben · 26 March 2025
★★★★★ 5/5
GoogleBought my first property. TG have been amazing throughout the whole process. Glenn was excellent and was able to get things sorted quickly for me and answered any questions I had at any point. Can't recommend TG enough. They've been excellent.
Lakey · 9 December 2024
Agent replied · 11 January 2025
Hi there and thanks so much for your review. We are so pleased we could help you buy your first home and we wish you all the happiness in the world there. Have a very Happy Christmas, best wishes Rachel (Director)
★★★★★ 5/5
GoogleIve used Glenn and the team to sell a few properties over the years and the service has been excellent. They keep you well informed and work with you to resolve any issues that arise. Proactive and professional at all times.
Paul · 25 September 2024
Agent replied · 25 October 2024
Hi Paul, thanks so much for the kind words. From being our first ever vendor to now, its been a pleasure. Rachel & Glenn
★★★★★ 5/5
GoogleWe can’t recommend TG Sales & Letting enough, They are a excellent estate agent to deal with from start to finish, Thankyou Glen & especially Michelle who really did go the extra mile, please if you are looking for a very experienced knowledgeable estate agent look no further,
A big thank you to you both & the team
Barry & Linda
Barry · 10 June 2023
Agent replied · 11 June 2024
Thankyou very much, it was a pleasure working with you both during this sale. I hope you are happy in your new home, best wishes Glenn & Michelle
★★★★★ 5/5
GoogleI have been with TG Sales & Lettings since it was created and TG manages a few houses for me. I think I saw everything as a landlord and what some landlords do not seem to understand is that you can have all the credit checks done to see if the tenant ticks the boxes, this will never show you if a divorce, a disease, unemployment etc are going to send the tenant right in " cuckoo land " or in " new-zombie " zone.
Bottom line, I put a house for sale, I had a buyer in 5 days, the house sold in 12 weeks ish, Glenn Smith/Sales answering my questions straight away for things I did not know how to do and even contacting my solicitor. I have and and I am still dealing with the 4 stars ladies at TG lettings:
Rachel/director, Ros &Tina/maintenance, Erin/accountancy, always answering, always helping, always working around my budget, and always finding a solution and giving me advice. They are the pillars of the firm. Conclusion EFFICIENCY is what describes TG Sales & Lettings team.
Martine · 9 December 2024
Agent replied · 11 January 2025
Hi Martine, It’s always a pleasure working with you. Over the years, we’ve navigated all kinds of situations together, finding solutions that work for everyone involved, even during challenging times. Your support and collaboration have been invaluable. Thank you for your trust and partnership throughout the years. Wishing you all the best for 2025.
Warm regards,Rachel
★★★★★ 5/5
GoogleHuge thanks to Glenn, Vince, Rachel and the team for their help and support in last 3 months with both the sale and purchase of old and new home....always very friendly with any query I had, however small or stupid it may have been....helped make the usually highly stressful process as straightforward as can be....previous memories of estate agents have been of pushy sales people, but not on this occasion.....happy to recommend to anyone looking to sell or buy using them...Thanks all
Phil · 10 June 2020
Agent replied · 11 June 2024
Thanks Phil for your kind words. It was an absolute pleasure and I’m so glad we could help take some of the stress away. We really hope you all enjoy your new home and will see you soon. Thanks, Rachel
★★★★★ 5/5
GoogleI have dealt with TG Lettings since the beginning of their business, the service is fast and friendly also Rachel has been very helpful with legal advice with problem tenants and hasn’t charged for this service. In the past I have had problems with Letting Agents but wouldn’t use anyone else but TG to sell or let my properties. I find the staff and Directors very helpful and honest which is very refreshing in the sad society that we live in.
Sue · 10 June 2020
Agent replied · 11 June 2024
Thanks so much Sue. It’s always a pleasure working with you and we have fathomed out and solved some difficult problems between us! Rachel
★★★★★ 1/5
GoogleAbsolutely terrible agents. Took over 3 weeks to replace a broken shower, zero remediation or compensation offered as a result. Multiple occasions I was promised messages to be forwarded on to the landlord - never received a response to this. Stay far away
Husayn · 16 January 2026
Agent replied · 16 April 2026
Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your experience. We always strive to act professionally, fairly, and in line with legislation. We would like to note that you broke the terms of your tenancy and left whilst still in a fixed term agreement, which created extra challenges.
The issues you raised were reported and addressed as promptly as possible. Unfortunately, contractor availability and the need for specific parts meant that the repair took slightly longer than anticipated. During this time, a fully functioning alternative bathroom was available within the property.
We regret that this experience led to your dissatisfaction and are happy to discuss any concerns further directly. Regards, Rachel
★★★★★ 5/5
GoogleHave lived in a property managed by TG sales and lettings for coming up 8 years and cannot recommend enough. Any time there has been an issue or any maintenance needs doing they resolve it as soon as they can and always keep us in the loop if there is any delays/updates. Every time you interact with staff, if it’s email, phone or in person they are always friendly, polite and professional. From enquiring about viewing the property to routine inspections, everything is easy. Cannot recommend enough.
Bridie · 3 November 2024
Agent replied · 11 January 2025
Dear Bridie, thanks so much for your lovely review. It is always lovely to speak with you and we wish you all the very best for Christmas and the New Year. Warm Regards, Rachel (Director)
★★★★★ 5/5
GoogleWe were with TG lettings for almost 4 years, and we couldn’t have asked for a better company to rent through. Every member of staff were so helpful, responded so quickly and the few repairs we needed were dealt with immediately. Thank you all for being so lovely to us, I couldn’t recommend TG Lettings enough 😊 …
Melanie · 17 April 2025
Agent replied · 27 May 2025
Hi Mel, thanks so much for such a lovely review. It was a pleasure to work with you and we wish you all the very best for new home. Take care, Rachel
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️ 5-Star Review for TG Sales & Lettings
I had a fantastic experience with TG Sales & Lettings. From the very beginning, their team was professional, approachable, and incredibly helpful. They kept me informed throughout the entire process and were always quick to respond to any questions or concerns.
Sazib · 9 April 2026
★★★★★ 5/5
GoogleAfter successfully managing my flat as a rental for 7 years i used them to handle its sale.
Rachel managed the sale and was extremely proactive during a quiet time for finding potenyial buyers.
Once we had a buyer she proved to be excellent at managing cumminication between the buyers, both solicitors and myself.
Very happy with the competitive pricing and the level of service. Thank you.
Nick · 11 October 2024
Agent replied · 25 October 2024
Dear Nick, thankyou very much for your kind words. It has been a pleasure to work with you all these years and be able to sell the flat. We wish you all the very best for the future. Warm wishes, Rachel (Director)
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