Trusted Agent profile · Gloucester
★★★★★
187 reviews across 2 platforms
3 Glevum Way, Gloucester, GL4 4BL, GL4 4BL
Taylors's office in Gloucester, at 3 Glevum Way, is rated 2.9 out of 5 across 187 reviews on two platforms, including 44 Google reviews rated 4.3.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
1/5
TrustpilotI vacated the house early as Swindon…
I vacated the house early as Swindon Taylors agent confirmed to refund the rent for the remaining days, it has been 3 months now but no response from Swindon Taylors team after multiple chasers.I was tenant foe more than 3 years but this company has no respect at all. Not recommending anyone to go with Taylors at all in any scenario. Swindon Staffs are very unprofessional.
5/5
GoogleA complete professional service from Taylors enabled our move to take place in a four month timescale. Nothing was too much trouble for the team and we are now settled enjoying our new home. Can highly recommend Taylors (Abbeydale) after such an efficient move.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations)
1/5
TrustpilotUnprofessional
[Bradley Stoke Branch] Unprofessional! Last minute change in move-in date and late contract drafting, both only 2 days before the agreed move-in date, even though referencing was cleared at least 3 weeks beforehand.
5/5
GoogleGreat team at Taylors in Abbeydale. Kept us up to date from the begining of our house selling process right to the end. I couldn't recommend them more highly!PositiveProfessionalism
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe used Taylor’s in Abbeydale to sell our house recently. I can honestly say I was very happy with their service. All the staff were friendly, professional and pro-active, helping us get the house sold and the deal through to completion. We …
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would highly recommend the team. Kind regards, Donna.
5/5
GoogleGreat team at Taylors in Abbeydale. Kept us up to date from the begining of our house selling process right to the end. I couldn't recommend them more highly!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
Trustpilotif you are to vacate their properties
if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.
1/5
GoogleHad a viewing of a property arrange, no one turned up, only to find out the property had sold the day before. No contact whatsoever to tell us.
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
TrustpilotThe home-finding process was…
The home-finding process was user-friendly and less tedious than other property agent
5/5
TrustpilotNicole,Downend branch you're simply the…
Nicole,Downend branch you're simply the best.
5/5
TrustpilotI really enjoyed my experience working…
I really enjoyed my experience working with Taylors! Sean and Joanna helped with all questions of interest and my daughter and I found a very comfortable home for ourselves. I recommend it🙌Best regards, Oleksandra
5/5
TrustpilotWe stay in a property which Nathaniel…
We stay in a property which Nathaniel Allibone manages with his team.
1/5
TrustpilotThis letting agent will frustrate your…
This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this coming💔💔💔💔💔
1/5
TrustpilotAwful estate agents
Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out £200 for mortgage valuation and then £600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!
2/5
TrustpilotCouldnt care less ! I have used this company,as a landlord…
I've used this company,as a landlord for around 15 years.
4/5
TrustpilotThe all staff at the branch was helpful…
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
1/5
TrustpilotScammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
GoogleVery helpful and professional I would recommend Taylors to anyone as the staff are helpful and polite
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
5/5
TrustpilotThe agents were always available and so…
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
5/5
GoogleGreat customer service!! Found us a lovely house and Sara and Lorna both fabulous!! ☺️
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
1/5
TrustpilotDreadful experience of using them for a…
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
5/5
TrustpilotVery good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
TrustpilotHi Taylor’s staff
Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's Gloucester office has 187 reviews across two platforms: 44 on Google, 143 on Trustpilot (across the whole business).
Taylors Abbeydale Sales is rated 2.9 out of 5 across all 187 reviews, and 4.3 out of 5 on Google from 44 reviews.
Taylors Abbeydale Sales, 3 Glevum Way, Gloucester, GL4 4BL, GL4 4BL.
