Trusted Agent profile · Gloucester
★★★★★
511 reviews across 3 platforms
2 Longsmith Street, Gloucester, GL1 2HH
Move Sales and Lettings's office in Gloucester, at 2 Longsmith Street, is rated 4.8 out of 5 across 511 reviews on three platforms, including 494 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Move Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
GoogleWe would like to thank Move Lettings for helping us find a Home at a very quick pace from Viewing to handing over keys, even answering queries after moving in. Would like to thank Harry Welsby, Senior Lettings Negotiator who took us through all these steps effectively. Also Evan Stevenson and Ellie Ferris for giving instructions and answering queries.
5/5
GoogleA big thank you to Simon, Harry & Wiktoria at Move Gloucester who provided sound advice, support & ultimately a tenant for my flat. The entire process was relatively pain free & I was confident I was in safe hands from the initial discussion stage through to the tenant moving in. Would highly recommend the team at Move Gloucester.
5/5
GoogleI had a very nice experience with searching, finding and moving house. Harry Welsby is the best senior letting negotiator what I ever met. He is polite, quick in answering to the phone and emails. Harry helped me with all enquiries when I needed. Thank you very much to Harry and his colleagues for doing a fantastic job👏. …
5/5
GoogleFinally moved in to the type of house we were searching for. Evan was super helpful and interactive from our first meeting itself. Took initiatives to get our issues resolved and handed over the flat in immaculate condition. Would recommend reaching out to MOVE lettings team for one's house hunt.
5/5
GoogleExcellent cooperation with Rachel Clayton.Delightful and helpful.
5/5
GooglePaul (Harding) visited a rental property of mine to value possibly for selling. I found him to be very efficient, knowledgeable and informative. We decided not to sell in the end but if / when we do sell I’ll definitely be coming back to Paul. Thanks Paul.
5/5
GoogleThe Gloucester team have been super helpful in organising my tenancy however, Harry has been especially accommodating. He has answered all my questions quickly and in a kind manner and no query is overlooked. Thank you Harry and team for all your support so far and for being so lovely. Highly recommend to anyone looking to rent!
1/5
GoogleHonestly deserves 0 stars, they have made the process of letting unnecessarily long and tiresome. Didn’t change the details I requested in my contract and acted obtuse when I was made aware. Has been a terrible experience talking to multiple staff members in the Gloucester team who aren’t in agreement on their own company policies. Would strongly not recommend.
5/5
GoogleFor the last 5 years Move has provided an excellent service in renting and managing my substantial BTL portfolio. Througout this time Harry Welsby has been friendly helpful and efficient ...an absolute star in fact. Void periods have been been kept extremely low and the whole process of managing the properties has become much less of a hassel.
5/5
GoogleViewed a property with Rachel today, very professional and accommodating. Had a veiwing yesterday as well and they were very understanding and helpful.
5/5
GoogleEllie, Harry and the team have been invaluable over the past few years ensuring that my rental properties are fully tenanted. They are always on hand with advice and have consistently achieved fantastic rental yields.
5/5
GoogleI rent my Cottage through Move Lettings and I must say it’s the smoothest tenancy I have had in my 20 years of renting. I recently requested the heaters be looked at in my property and the maintenance team through property manager Nick Budgen, who sent their electrician straight away. Now the heaters are repaired and two are being replaced imminently. Great to have such a professional and quick response. Thank you Move
Thank you so much for your kind words.
5/5
GoogleWe recently moved into our new place. I would like to thank Elodie Raymond at Move Estate for helping me through the process. Even though we are still finding out new information about bills and stuff but she helped greatly into finding this place.
5/5
FacebookEllie is a great lady who is dedicated to her work and great customer caring She is so confident and focused on the target She is helping us to rent our properties with great enthusiasm We wish her all the best Thank you very much Ellie
5/5
GoogleEvan Stevenson was extremely courteous and helpful when we were looking at a new build being marketed by Move. He was very knowledgeable on the development, was accommodating on both our viewings and responded quickly to any questions I had. Thank you.
5/5
GoogleExceptional service from Paul and the team, in particular communication. There is always someone available to assist, respond to inquiries, and make requests for actions when required. Would highly recommend Move for anyone wishing to purchase a property in Gloucestershire.
5/5
GoogleEllie is incredible!! Has gone above and beyond what her job is! Everything was smooth and quickly done to a high and professional standard. Best price for service in the area for buy to let. I won't be dealing with anyone else in the future!! Poor women is stuck with me!! Thank you!! Sammy and Liz
5/5
GoogleOne thing for sure move, has the best houses, the letting agent Elodie Raymond was so helpful, professionally kind and I liked it. I will always recommend Move to my friends, colleagues and family because of the beautiful service I got from Elodie.
5/5
GoogleRachel you are the best.
5/5
GoogleThe whole process with Move has been incredibly smooth and easy. Evan was just phone call anyway with any questions I had, he answered them without hesitation and was always there to put my mind at ease. Wonderfully helpful and supportive team, would highly recommend and will be using again. Thank you Evan!
5/5
GoogleMy house sale was frustratingly difficult - Move were great particularly Ailsa in the sales chasing team. She was very proactive and excellent at chasing down the (very laid back) other side. it was a huge relief to get the sale completed and I can only say thank you Move! Highly recommended to any vendors.
5/5
GoogleHarry was perfect with our viewing and helpful with information and preparing us for our accomodation next year.
5/5
GoogleService has been great, my agent Harry has been really helpful and great for a first mover like myself. Incredibly patient and well spoken I never felt like a bother or like I was trouble. Would 100% recommend him and Move Gloucester to others in the area.
5/5
GoogleHighly recommend! I am very happy with the professionalism, friendly and the awesome courtesy being display ! Evan has been has been amazing from start to finish! He explains everything in details and is a pleasure to deal with him! Not only that. Evan is a very reliable and awesome person.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Move Sales and Lettings, Gloucester won Trusted Agent.
